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Sam Moon Group Plans June Opening of New Hyatt Regency Frisco

Hyatt Regency | May 11, 2020

FRISCO, Texas (May 11, 2020) – Hyatt Regency Frisco proudly announces that its doors are expected to open on June 1, 2020. Designed for productivity as well as a respite from the stress of travel, the stunning 18-story 303-room hotel, located within Frisco’s Stonebriar Centre at the intersection of Preston Road and the Sam Rayburn Tollway, will offer elevated experiences for both leisure and business travelers. Guests will arrive at the dramatic street-level entry to an open, contemporary lobby space with subtle décor and full of natural light that encompasses dining concepts and areas for working individually or in small groups. The hot

Marriott International Reports First Quarter 2020 Results

Marriott International, Inc. | May 11, 2020

First quarter 2020 comparable systemwide constant dollar RevPAR declined 22.5 percent worldwide, 30.4 percent outside North America and 19.5 percent in North America; First quarter reported diluted EPS totaled $0.09, compared to $1.09 in the year-ago quarter. First quarter adjusted diluted EPS totaled $0.26, compared to first quarter 2019 adjusted diluted EPS of $1.41. First quarter 2020 reported and adjusted EPS included impairment charges, bad debt expense, and guarantee reserves of $0.45 and $0.42, respectively; First quarter reported net income totaled $31 million, compared to $375 million in the year-ago quarter. First quarter

World Tourism Remains at a Standstill as 100% of Countries Impose Restrictions on Travel

The World Tourism Organization (UNWTO) | May 11, 2020

From the start of the crisis, the United Nations specialized agency for tourism has been tracking responses to the pandemic. This latest research shows that while discussions on possible first measures for lifting restrictions are underway, 100% of destinations worldwide still have COVID-19 related travel restrictions for international tourists in place. Out of all 217 destinations worldwide, 156 (72%) have placed a complete stop on international tourism according to the data collected as of 27 April 2020. In 25% of destinations, restrictions have been in place for at least three months, while in 40% of destinations, restrictions were intr

Baird/STR Hotel Stock Index Up 15.6% in April

Baird | May 11, 2020

HENDERSONVILLE, Tennessee, and MILWAUKEE—The Baird/STR Hotel Stock Index rose 15.6% in April to a level of 3,177. Year to date through the first four months of 2020, the stock index was down 39.7%. “Hotel stocks rebounded in April following one of their worst months on record, but the stocks remain well below levels seen earlier this year,” said Michael Bellisario, senior hotel research analyst and director at Baird. “Worst-case zero-occupancy scenarios have not unfolded as investors had feared, and the hotel companies have significantly bolstered their balance sheets with credit facility draws, bond offerings, and points pre-sales

Shifting the Hospitality Service Paradigm in Difficult Times

Meng-Mei Maggie Chen | May 11, 2020

By Meng-Mei Maggie Chen A few years ago, Marriott had a commercial link with a storyline about an elderly lady who stayed in a Marriott hotel because she just lost her house during a mountain fire and needed time to reflect and think about her future. In the video, this lady described the friendship and support she received from the hotel employees. I used this video several times in my marketing courses because of how it appeals to a higher level of human needs (Maslow). How does it work?  Instead of emphasizing product features or benefits, this video attempts to show an example that Marriott contributes to their host communities by

Radisson Blu Hotel, Dubai Media City Appoints Elliot McKenzie as Food & Beverage Manager

Radisson Hotel Group | May 11, 2020

Radisson Blu Hotel, Dubai Media City has appointed Elliot McKenzie as its new Food & Beverage Manager. Before moving to Dubai and Radisson Blu one year ago (as Front of House Manager), McKenzie spent two years at InterContinental London – The O2 having previously spent five years at the Celtic Manor Resort in a variety of roles from Chef de Rang to Assistant Reception Manager. In his new role McKenzie will be responsible for a team of 90 including and will oversee the hotels F&B outlets (Certo, Icon Bar & Lounge, Rooftop Tamanya Terrace & Chef’s House) M&E operations and outdoor catering as well as drive new proj

IHG Signs Crowne Plaza Hotel in Historic Lucknow India

IHG® | May 11, 2020

InterContinental Hotels Group® (IHG), one of world’s leading hotel companies, has signed a Management Agreement to bring the Crowne Plaza brand to the historic city of Lucknow, in northern India. Sudeep Jain, Managing Director, South West Asia, IHG commented: “Lucknow is emerging as a key destination for both corporate and leisure travellers with its excellent transport connections and an expanding business and tourism landscape. Crowne Plaza Hotels and Resorts is one of IHG’s most established brands in India and is an excellent fit for the market. The brand offers a combination of empowered service, always-on connectivity, innovative

Marriott International’s Group President for the Americas, Dave Grissen, to Retire

Marriott International, Inc. | May 11, 2020

Marriott International, Inc. (NASDAQ: MAR) today announced that long-time senior executive Dave Grissen has decided to step down from his position as Group President, the Americas, towards the end of 2020 and retire from Marriott in the first quarter of 2021, after 36 years with the company. Mr. Grissen, who has been leading the company’s Americas business for the past eleven years, oversees all of the Americas’ lodging business comprising more than 5,640 properties and a work force of 160,000 people. “It’s hard for me to picture a Marriott without Dave Grissen, someone who has been such an integral part of this company for so long







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