Trending Stories
The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
CATEGORY NAME
Survey Finds Optimism for COVID-19 Recovery Growing Among Destination Organizations
MMGY Global | April 28, 2020
KANSAS CITY, MO (April 28, 2020) – MMGY Travel Intelligence, in partnership with Destinations International Foundation, has released the findings from the fourth wave of a series of bi-weekly tracking surveys of North American destination professionals. The survey, which assesses how organizations in this sector are impacted by and reacting to the COVID-19 pandemic, revealed that over the last two weeks respondents’ outlook on their local tourism economies has started to improve. The percentage of destination professionals who expect their local economy to worsen fell sharply from 72 percent in Wave III of the survey to 41 percent in Wav
SalesAndCatering.com Working Closely With Clients to Prepare for A New Future in Hospitality
SalesAndCatering.com, LLC | April 28, 2020
Operators Plan How to Power Up Properties – and the Industry – for the Travel Restart. Where to Re-Tool, Reevaluate, and Re-Shape Processes and Systems MOUNT PLEASANT, SC, April 28, 2020 – This will not last forever. The travel re-start will call for the same resources and experience required for a new-property opening, but now we are reopening the entire hospitality industry, and we’re doing it in a world that has been drastically re-shaped. Every hotel company, property, manager, employee, and vendor is in this together. “Many sectors are ready to get back to business. Corporate events and social gatherings are on hold, but
As Recovery Appears, Clairvoyix to Drive Business to Hotels, Resorts
Clairvoyix | April 28, 2020
Company to benefit from client properties’ optimistic outlook, SBA assistance LAS VEGAS – After previously announcing its Rapid Recovery Response – R3© solution, Clairvoyix, the leader in enterprise class, hospitality-specific marketing automation, announces it is prepared to address the demand for property level direct marketing, a critical part to properties’ reemergence as safe, clean and desirable hotels. “Clairvoyix and our clients have always benefited from a lean business model that never sacrifices quality or accuracy in our direct marketing deliverables,” said Lisa Phillips, Clairvoyix’ chief operations officer
COVID-19 Webinar Summary: 5 Key Points on U.K. & Ireland, 24 April
STR | April 27, 2020
Knowing you might not have time to watch our full webinars, we’re pleased to continue our series of COVID-19 webinar summaries. In this latest edition, we talk performance in the Regional U.K. as well as business on the books in London and Europe recovery forecast. Regional U.K. occupancy drops as number of cases increase Occupancy has been decreasing as the number of COVID-19 cases rises in the Regional U.K. Occupancy started to decrease before government measures to combat the spread of COVID-19 due in part to travel restrictions in other countries. Strong demand on the books in Edinburgh and Glasgow E
Dunn Hospitality to Develop Courtyard by Marriott Within $60 Million Mixed-Use Development Near Indianapolis
Thompson Thrift Real Estate Company | April 27, 2020
INDIANAPOLIS, April 27, 2020 - Thompson Thrift Retail Group (TTRG), a wholly owned company of Thompson Thrift, announced today that it has closed on the sale of the hotel pad at The Stations, a $60-million mixed-use development in the Indianapolis suburb of Fishers, Ind. The buyer, Indiana-based Dunn Hospitality, will spend $20 million to build a 145-room Courtyard by Marriott that it plans to open in the latter half of 2021. The Courtyard will feature meeting space, expansive fitness facilities, an indoor pool, room service and a bistro bar offering sit-down meals throughout the day. The new hotel is expected to accommodate the expandin
Twin River Worldwide Holdings to Acquire Three Casinos From Eldorado and Caesars
Twin River | April 27, 2020
Adds Eldorado Shreveport Resort and Casino, Mont Bleu Resort Casino & Spa and Bally's Atlantic City Hotel & Casino to Twin River's Portfolio Transactions Expected to be Immediately Accretive to Earnings Significantly Advances Ongoing Portfolio Diversification Strategy PROVIDENCE, R.I., April 27, 2020 -- Twin River Worldwide Holdings, Inc. (NYSE: TRWH) ("Twin River" or the "Company") today announced that it has entered into an agreement with Eldorado Resorts, Inc. ("Eldorado") to acquire Eldorado Shreveport Resort and Casino ("Shreveport") in Shreveport, Louisiana and the Mont Bleu Resort Casino & Spa ("Mont Bleu") in Lake Taho
48% of Americans Canceled Summer Travel Due to Coronavirus Concerns
ValuePenguin.com | April 27, 2020
Nearly half of those with an upcoming trip lost money on nonrefundable costs, averaging more than $800. NEW YORK, April 27, 2020 -- Uncertainty surrounding the coronavirus pandemic has caused nearly half (48%) of Americans to cancel their summer travel plans for this year leading to more distress for the travel industry. Additionally, 1 in 6 Americans also said they would wait a full year before traveling again. Unfortunately, canceled travel isn't the only thing causing trouble for the travel industry. In a recent survey by ValuePenguin, 43% of Americans said they feel more negatively about the industry as a whole and will change the
Being Opportunistic Without Being a Shark
Frances Kiradjian | April 27, 2020
By Frances Kiradjian Today’s climate may well present a new opportunity for those sitting with cash, or some form of available cash. Cash is king, always has been, always will be. We were always taught to have a rainy-day savings account just for insurance of upcoming needs or even opportunities. If you had a crystal ball or were born a true visionary, you could have imagined/envisioned how events might unfold from the first day that COVID-19 was announced. And as it started growing globally, you would’ve had enough time to figure how to make your “cash” available at the ready-set-go. This would most certainly give you a leg