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COVID-19 Hotel Recovery Strategy: Top 10 Ways to Prepare Your Hotel for the Rebound in Travel Demand
Margaret Mastrogiacomo | April 21, 2020
By Margaret Mastrogiacomo As Coronavirus (COVID-19) continues to impact travel globally, it is important to observe industry forecasts and trends that will ultimately shape your recovery strategy as hotels begin to plan for the initial rebound in travel demand. According to a special forecast from STR and Tourism Economics, due to the COVID-19 outbreak, the hotel industry is projected to report significant declines across demand, occupancy, ADR, and revenue per available room (RevPAR) in 2020. While travel has come to a virtual standstill due to the COVID-19 outbreak, the market is expected to regain its footing in the latter part of th
Avison Young Hired Adam Lallani
Avison Young | April 21, 2020
ATLANTA – April 21, 2020 – Avison Young has hired Adam Lallani to lead the hospitality practice group in Houston. Adam will focus on the valuation, disposition, financing and acquisition of single assets and portfolios across the United States. Adam started his career with Avison Young in June 2017 as an Analyst for Avison Young’s Hospitality Group in Atlanta, Georgia. As an Analyst, Adam was primarily responsible for composing Offering Memoranda and Broker’s Opinions of Value for the hospitality team. Adam earned a Bachelor of Science degree in Business Administration with a concentration in Finance from Trinity University in S
Unlocking Sustainable Strategic Renewal After Covid-19: Opportunities for Hospitality
Carlos Martin-Rios | April 21, 2020
By Carlos Martin-Rios Many nations, companies and individuals were still reeling from the negative effects of the financial crash that began in 2007, when Covid-19 struck affecting many economies, especially those related to the service industries. Tourism and hospitality are often among the first and hardest hit by turmoil. Families refrain from making superficial expenses. Corporations slash travel expenses. Long-haul tourism shrinks and gives way to short-haul destinations, if any. Most consumers become savvier spenders and turn away from high-end services (upscale hotels, cruises, personal shoppers, club memberships and other positiona
Assisting Hotels in Regaining Stability, Travel Outlook Gets Armed With Effective Sales Tactics Developed by Kennedy Training Network
Travel Outlook Hotel Reservations Call Center Services | April 21, 2020
Santa Fe, NM – Travel Outlook premium reservation call center, a virtual hospitality company specializing in voice reservations and guest service, uses down-time to upskill with Kennedy Training Network. Like all other hotel reservations and call center teams, during the first 10 days of the COVID-19 crisis, Travel Outlook’s certified call center agents were inundated with calls to cancel or postpone. Now that the call volume has temporarily softened, rather than laying off staff, Travel Outlook is using this quiet phase to upskill its call center team by scheduling additional private, live webcam training with Kennedy Training Ne
STR: U.S. Hotel Performance for March 2020
STR | April 21, 2020
HENDERSONVILLE, Tennessee—In its first month with a visible impact from the COVID-19 pandemic, the U.S. hotel industry reported double-digit declines in the three key performance metrics during March 2020, according to data from STR. In a year-over-year comparison with March 2019, the industry posted the following: Occupancy: -42.3% to 39.4% Average daily rate (ADR): -16.5% to US$110.66 Revenue per available room (RevPAR): -51.9% to US$43.54 Among the Top 25 Markets, San Francisco/San Mateo, California, experienced the steepest drop in occupancy (-62.2% to 30.2%), which resulted in the largest decrease in RevPAR (-72.3% to
Managed by Titan Hotel Group, Hampton by Hilton Opens in in Deptford, New Jersey
Hampton by Hilton | April 21, 2020
Deptford, NJ – April 20, 2020 – Hilton's (NYSE: HLT) Hampton by Hilton, the global upper-midscale brand known for its commitment to providing unmatched guest service, today announced the opening of its newest property, Hampton Inn & Suites in Deptford. Managed by Titan Hotel Group, the Hampton Inn & Suites Deptford features 106 modern and spacious rooms and offers travelers high-quality, value-added amenities. “At Hampton Inn & Suites Deptford, guests will have a worry-free stay with comfortable spaces that are intuitively designed to feel familiar and inviting,” said Bradley Thompson, general manager. “Hampton by Hil
Marriott Launches Global Cleanliness Council to Promote Higher Standards of Cleanliness in the Age of COVID-19
Marriott International, Inc. | April 21, 2020
Marriott International (NASDAQ: MAR), which for 92 years has been recognized as a hospitality leader for its commitment to quality, exacting standards, and rigorous training, announced today that it will be rolling out a multi-pronged platform to elevate its cleanliness standards and hospitality norms and behaviors to meet the new health and safety challenges presented by the current pandemic environment. “We are living in a new age, with COVID-19 front and center for our guests and our associates,” said Arne Sorenson, President and Chief Executive Officer, Marriott International. “We are grateful for the trust our guests have shown
Kennedy Training Network Announces Two New Hotel Sales Team Programs, Delivered Live Via Webcam, to Prepare for a New Sales Habitat
Kennedy Training Network | April 20, 2020
Hotel sales has truly been a seller’s market for a very long time; 10-year veterans have never experienced selling in a recession, while veterans are out of practice at prospecting. Until recently, at most hotels the biggest challenges have been keeping up with the flood of inbound RFP’s, as third-party meeting and event planning websites made it too easy to request a proposal. Smart sales leaders will wisely use the current lull in sales activity to upskill their teams for what is sure to be a buyer’s market for the near future. This week, KTN is introducing two hotel sales training programs, personally delivered live on webcam by K