Trending Stories
The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
CATEGORY NAME
The Dow Hotel Company (DHC) Offers Tips to Navigate the Pandemic for Management Companies and Hotel Owners
The Dow Hotel Company | April 13, 2020
SEATTLE, Wash., April 13, 2020—Officials The Dow Hotel Company (DHC), a leading national hotel owner/investor and operator, today provided guidance to fellow hotel owners and operators as the hotel industry continues to seek ways to combat the effects of the coronavirus. “As the entire hospitality industry experiences a major decline in hotel demand, it has never been more important for management companies to be intensely focused on helping it's hotel owners and owner/partners to navigate the current environment through various types of cost containment measures,” said Murray L. Dow II, founder and president, DHC. “ Management com
Marcus Hotels & Resorts Announces Updates to Current Operations
Marcus Hotels | April 9, 2020
MILWAUKEE - Marcus Hotels & Resorts®, a division of The Marcus Corporation (NYSE:MCS), is temporarily closing additional properties across its portfolio. This decision includes all of the following hotels owned by the Company that are currently still open, The Pfister Hotel in Milwaukee; The Platinum Hotel in Las Vegas; Hilton Madison Monona Terrace in Wisconsin; and the AC Hotel Chicago Downtown in Chicago. Additionally, with respect to the hotels that we manage for third-parties, we are working with the owners of those properties to temporarily close the hotels or transition management. “Our top priority in this unprecedented t
#FirstRespondersFirst Partners With Marriott International to Provide Free Accommodations to Healthcare Workers on the Frontlines of the COVID-19 Pand...
Marriott International, Inc. | April 9, 2020
NEW YORK - As the COVID-19 pandemic continues to have devastating impact, #FirstRespondersFirst announced today a partnership with Marriott International to support frontline healthcare workers with essential protective equipment, accommodations, child care, food, mental health support and other essential resources. As people are being asked to serve the public health by stepping back, frontline healthcare workers are being tasked with stepping forward, putting their own health -- and that of their families -- at risk. Beginning this week, Marriott and #FirstRespondersFirst will provide healthcare workers in New York City with accommodati
Marcus Hotels & Resorts Announces Updates to Current Operations
Marcus Hotels & Resorts | April 9, 2020
MILWAUKEE - Marcus Hotels & Resorts®, a division of The Marcus Corporation (NYSE:MCS), is temporarily closing additional properties across its portfolio. This decision includes all of the following hotels owned by the Company that are currently still open, The Pfister Hotel in Milwaukee; The Platinum Hotel in Las Vegas; Hilton Madison Monona Terrace in Wisconsin; and the AC Hotel Chicago Downtown in Chicago. Additionally, with respect to the hotels that we manage for third-parties, we are working with the owners of those properties to temporarily close the hotels or transition management. “Our top priority in this unprecedented tim
Condor Hospitality Trust Updates Actions Taken in Response to Changes in Economic and Industry Conditions Relating to COVID-19
Condor Hospitality Trust, Inc. | April 9, 2020
BETHESDA, Md. - Condor Hospitality Trust (NYSE American: CDOR) (“Condor”), owner of high-quality upper midscale and upscale hotels primarily located in secondary markets, today provided an update on measures taken to mitigate the impact on Condor and its hotels operations of recent changes in the general economic and industry conditions relating to COVID-19. Financial markets have been disrupted and there has been an industry-wide falling off of hotel occupancies. As a result, Condor is taking actions at the corporate and hotel levels including, but not limited to: Amending its Bank Credit Facility to provide extensions options out
Global Hospitality Company sbe and Its Subsidiary C3 Announce the Creation of More Than 500 New Jobs in Greater Los Angeles to Fuel Growing Roster of ...
sbe | April 9, 2020
LOS ANGELES, April 9, 2020 -- Sam Nazarian, Founder and CEO of sbe, the leading lifestyle hospitality company that develops, manages and operates award-winning global brands, today announced that recruitment has begun for more than 500 newly-created positions in the Greater Los Angeles area for sbe's C3 (Creating Culinary Communities) subsidiary, that is focused on expanding the company's growing roster of ghost kitchen concepts and delivery offerings; including Umami Burger, Sam's Crispy Chicken, Krispy Rice and the forthcoming Plant Nation. "We are living in ever-changing times and have seen the hospitality industry face unprecedente
For the First Time, DoubleTree by Hilton Reveals Official Chocolate Chip Cookie Recipe so Bakers Can Create the Warm, Welcoming Treat at Home
Doubletree by Hilton | April 9, 2020
MCLEAN, Va. - For the first time ever, DoubleTree by Hilton is sharing the official bake-at-home recipe for the brand’s beloved and delicious chocolate chip cookie, so at-home bakers can create the warm and comforting treat in their own kitchens. The warm chocolate chip cookie welcome is synonymous with DoubleTree hotels worldwide, and travelers look forward to receiving one, fresh from the oven, upon their arrival. DoubleTree cookies have a passionate fan following and a long history. More than 30 million are consumed every year, and the DoubleTree chocolate chip cookie even became the first food to be baked in orbit during experim
Aimbridge Hospitality Responds to Covid-19
Aimbridge Hospitality | April 9, 2020
Aimbridge Hospitality’s leadership is taking decisive actions during this unprecedented time of the coronavirus crisis to support hotel owners and their properties, reduce costs, and maintain the well-being of associates and guests. “As we leverage our scale to add value for our owners during these unprecedented times, Aimbridge Hospitality is maintaining property support and activating resources,” said Dave Johnson, CEO of Aimbridge Hospitality. “We’re preparing for the long term, and reducing costs immediately starting with the corporate office and providing relief at the property level. Ensuring our own