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Hilton and American Express to Donate Up to 1 Million Rooms to Frontline Medical Professionals During COVID-19 Crisis
Hilton | April 6, 2020
MCLEAN, Va. and NEW YORK, N.Y. - Hilton (NYSE:HLT) and American Express (NYSE:AXP) today announced that the companies, in partnership with Hilton’s ownership community, will donate up to 1 million hotel room nights across the United States to frontline medical professionals leading the fight against COVID-19. Beginning next week, Hilton and American Express will make rooms available without charge to doctors, nurses, EMTs, paramedics and other frontline medical staff who need a place to sleep, recharge or isolate from their families through the end of May. Hilton is initially working with 10 associations who collectively represent mor
Koch Industries Completes Acquisition of Infor
Infor | April 6, 2020
NEW YORK, April 6, 2020 - Koch Industries, Inc. announced that it has completed the acquisition of the remaining portion of Infor from Golden Gate Capital. Infor, a global leader in business cloud software specialized by industry, has been a key component of Koch's technological transformation. Koch companies have made more than $26 billion in technology-related investments in the past six years, transforming a global portfolio of businesses spanning multiple industries. In addition to being an investor since 2017, Koch has been a key customer, implementing Infor solutions across its businesses in areas like enterprise resource planning, hu
Boston & Cambridge Lodging Market: COVID-19 and Its Impact on Supply
Sebastian Colella | April 6, 2020
Pinnacle has revised projections for 2020 supply change in the Boston & Cambridge lodging market from +3.8% to now -14.4%. By Sebastian J. Colella Life across the United States has changed dramatically in the last four weeks. In Boston, and almost every other city in the country, hotel owners and operators have been forced to make the difficult decision to close temporarily while the country attempts to slow and contain the spread of COVID-19. In Massachusetts those decisions were partially made for them on March 31st. Governor Baker extended his order closing non-essential businesses in Massachusetts through May 4th. This exten
Future Hoteliers Help Design Infor Mobile Pricing App
Infor | April 6, 2020
When designing a mobile app that will meet the needs and expectations of future hoteliers, you would do well to involve them in the process. So when Infor began developing its newly released solution Infor Hospitality Price Optimizer (HPO), it tapped the talents of students at EHL in Lausanne, Switzerland, ranked the world's best hospitality & leisure management school. “A key focus of Infor HPO is its use on mobile, and we wanted to have a fresh out-of-the-box approach to this,” said Paprika Le Bourgeois, Infor director of customer success and product design. “We thought working with millennials and the EHL hoteliers of the f
In the Time of COVID-19: Top 5 Things You Need to Know Now in Hotel Digital Marketing
NextGuest | April 6, 2020
By Margaret Mastrogiacomo As we navigate unprecedented times during the COVID-19 pandemic, the world has put travel on pause. While everyone is social distancing, people continue to stay connected online through social media, FaceTime, video conferencing, and email. People are searching for an escape and for quality content to lessen their stress and enhance the quality of time at home. In light of this, many hotels can continue creating valuable and entertaining content across channels to stay connected with guests. If any marketing remains live at this time, the focus should be on brand awareness, with tasteful mess
15,000 U.S. Hotels Sign Up to Support Healthcare Community
AHLA | April 6, 2020
WASHINGTON (April 6, 2020) – The American Hotel and Lodging Association (AHLA) announced today that more than 15,000 hotels have signed up for its new initiative – “Hospitality for Hope” – which identifies hotel properties that have offered to provide temporary housing for emergency and healthcare workers as the COVID-19 public health crisis grows. While the program will primarily focus on housing for the healthcare community, some hotels could potentially be used as “Alternative Care Sites” such as an emergency hospital or place for those quarantined to stay if needed. AHLA's “Hospitality for Hope Initiative” was creat
Hospitality Financial Leadership: Shift Your Thinking
David Lund | April 6, 2020
By David Lund We all have predisposed ways that we look at our world and the things, people and circumstances inside of it. It’s what makes us human and we either have an open mind or one that’s closed. Another way to express this is we either have a fixed mindset or a growth mindset. In her wonderful book Mindset, Carol Dweck dives deep into this distinction and relates it to our lives. I highly recommend reading her book—it’s nothing short of amazing. In this piece I am going to apply this distinction to you and your hotel career. Specifically, around the notion that we are either a numbers person or not. When I start a fin
Key Indicators for Hospitality Sales Professionals
HSMAI | April 6, 2020
By Kaitlin Dunn, Writer, Hospitality Sales and Marketing Association International (HSMAI) HSMAI hosts regular Executive Roundtable programs for senior hospitality professionals to meet and discuss relevant issues. Typically, these are face-to-face events, but due to the coronavirus, HSMAI hosted a Chief Sales Officer Virtual Roundtable on March 26 that focused on the impact that COVID-19 is having on hotel sales. Here are three key indicators that CSO participants said are helping to guide their actions during the pandemic: 1. FLEXIBILITY AND THE OPTION TO CANCEL: All of the participants agreed that it is important to be flexible wi