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COVID-19 and Hospitality: Why Attracting Millennial Travelers Is Essential to Your Hotel’s Recovery Plan
Nicole Dehler | April 1, 2020
By Nicki Dehler "This too shall pass" is a sentiment that surely everyone can take comfort in right now, and one which hoteliers especially should keep in mind. The continued spread of COVID-19 has taken the world by storm, and has seemingly overwhelmed the hospitality industry. As the fear of transmission continues to surge, our communities are banding together, as new emergency regulations urge us to self-isolate and avoid all non-essential travel. Currently, the timeline for a return to normalcy is anything but guaranteed: Will this 'new normal' last for a month, or three, or for the majority of 2020? While we cannot change our cu
COVID-19 and the Chinese Hotel Sector
Caroline Zhang | March 31, 2020
By Caroline Zhang, Chang Xu, Rachel Cui From the beginning of 2020, Covid-19 spread in China and escalated into a global pandemic, impacting the travel, hotel, and catering industries. HVS Shenzhen Office combined existing market information and our own survey results, as well as the historical data, to determine the impact and provide an outlook on the Chinese hotel industry. View report
Hotel Sales Teams: Two Sales Tasks You Can Do This Week to Get Ready for the Rebound
Doug Kennedy | March 31, 2020
By Doug Kennedy For most hotels in North America, the sales team is entering week three of the Covid19 disruption. The first week or so was just crazy, as salespeople from all market segments endured a frantic wave of cancelations and postponements. Just as that wave was starting to pass, most sales leaders had to make the difficult move of furloughing or laying off sales staff to pare down the payroll costs. As we begin week three, those who are still working are finding new challenges in taking over tasks usually done by support staff or colleagues from other departments who are now not available. Soon enough though, most salespeop
STR: Lima’s Daily Hotel Occupancy Falls to as Low as 12.9%
STR | March 31, 2020
BOGOTÁ—As the impact of COVID-19 broadens in South America, Lima’s daily hotel occupancy fell to as low as 12.9% on 19 March, according to preliminary data from STR. That occupancy level came one day after the Peruvian government imposed a nightly curfew to combat the spread of COVID-19. STR’s most recent data for 22 March showed that just 13 of 100 rooms on average were occupied in the city. “Despite the fact that corporate tourism is not strong during January and February, daily occupancy in Lima was as high as 70.1% on 19 February,” said Patricia Boo, STR’s area director for Central/South America. “The market’s daily
Avison Young Transactions, March 2020
Avison Young | March 31, 2020
ATLANTA – March 31, 2020 – Avison Young Hospitality Group announced the firm closed two hotel transactions in Pennsylvania and Illinois last week. One property was a select service hotel in Allentown PA and the other was a Springhill Suites in Illinois. Pricing for both hotels represented the new normal during the coronavirus situation.
COVID-19 Business Disruptions: What’s in Store for the Hospitality Industry?
Avik Bhattacharya | March 31, 2020
By Avik Bhattacharya The COVID-19 pandemic is dealing a crippling blow to the hospitality and aviation industry. International borders are being closed, nationwide curfews have been implemented, flights have been grounded and some hotels are forced by law to close temporarily. The number of reservations is rapidly going down and revenue losses for the entire Indian hospitality industry are currently estimated between USD 5.5 billion to USD 6.2 billion. It is anticipated that the hospitality industry could take years to recover from the COVID-19 pandemic and the situation will likely get worse before it gets better. Companies that have
Radisson Hotel Group Expands in China With Signing of Radisson Blu Hotel Nanjing South New Town
Radisson Hotel Group | March 31, 2020
Radisson Hotel Group continues to expand in China’s most dynamic destinations with the signing of its inaugural property in Nanjing, the country’s ancient capital city, the current capital of Jiangsu province and a thriving modern metropolis. Radisson Blu Hotel Nanjing South New Town is a striking new upper-upscale hotel being developed in Nanjing South New Town, a rapidly emerging commercial area that will become the city’s new CBD. The property will take center stage in the heart of this master-planned district, as part of a large complex also featuring a high-end shopping mall and an office tower. Scheduled to open its doors in
Marriott International Notifies Guests of Property System Incident
Marriott | March 31, 2020
Marriott International announced that it is notifying some of its guests today of an incident involving a property system. The notice explains what occurred, the information involved, the measures taken by Marriott to investigate and address the issue, how Marriott is assisting guests, and steps guests can consider taking. Hotels operated and franchised under Marriott’s brands use an application to help provide services to guests at hotels. At the end of February 2020, the company identified that an unexpected amount of guest information may have been accessed using the login credentials of two employees at a franchise property. The comp