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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
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UrVenue and UrResort Now Available on Oracle Cloud Marketplace
UrVenue | October 23, 2024
UrVenue and its sister platform UrResort join Oracle PartnerNetwork to help streamline operations and personalize guest journeys with integrations on the Oracle Cloud Marketplace LAS VEGAS, NV. OCTOBER 23, 2024 — UrVenue and UrResort, leading providers of hospitality technology and members of Oracle PartnerNetwork, today announced they are available on Oracle Cloud Marketplace and can be deployed on Oracle Cloud Infrastructure and integrated with OPERA Cloud unified platform via the Oracle Hospitality Integration Platform. Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle pa
Hotel Internet Services Set to Demonstrate Latest Trends in Connectivity, Guestroom Entertainment and Security Surveillance at The Hospitality Show 20...
Hotel Internet Services, Inc. | October 23, 2024
Leading hospitality technology innovator to offer hoteliers insight on adapting to an industry increasingly driven by IoT, AI and demands for enhanced personalization. CLEARWATER, Fla. — October 23, 2024 — Hotel Internet Services, a full-service provider of connectivity and internet-enabled services and solutions for the hospitality industry, will return to this year’s Hospitality Show to demonstrate the latest enhancements to its industry-leading hotel WiFi, guestroom entertainment and video surveillance security solutions. Taking place October 28-30 in San Antonio, Texas, HIS will be exhibiting at booth #1913 to provide a snapshot
IRIS Unveils New Features to Drive Mobile Order Volumes and Guest Engagement.
IRIS | October 23, 2024
New additions to the IRIS platform have been developed to build mobile ordering capabilities, enhance the guest experience and reduce manual processes for staff IRIS, the global leader in digital ordering for the hospitality industry, today announces a host of new features across its mobile ordering and guest experience platform, all developed to deliver a more secure, responsive and integrated experience for both operators and their guests. Demand for mobile ordering from both staff and guests continues its upward trajectory. Indeed, the 2025 State of Hotel Guest Tech Report from Hotel Tech Report highlights that millennials are 57%
Leading Global Hotel Back Office and Accounting Provider PAS Announces New Owner and CEO
PAS | October 23, 2024
Winter Garden, FL (October 23, 2024) – PAS (Professional Accounting Solutions, Inc.), well known as the preferred provider of back office and accounting solutions for the global hospitality industry and the leading provider of Infor SunSystems and Infor EPM services, announced it has a new owner and CEO – hospitality industry veteran, Gayle Edwards. "Gayle has been an incredibly important part of the growth PAS has experienced over the last 10 years," said previous owner and CEO, Bill Euler. "She has played an instrumental role in building many of our hotel customer relationships as well as the technology partnerships we have today. I
Spain’s Airlines See Winter Sales Boost Due to Middle East Conflict
October 22, 2024
MADRID (Reuters) - Airline operators in Spain expect to sell 12% more seats this winter than a year earlier as travellers look to steer well clear of conflict zones, the head of Spain's airlines industry group (ALA) said on Tuesday. Tourist destinations such as the Canary Islands will see more flights as some airlines re-route planes from Israel and other destinations in the Middle East, ALA President Javier Gandara told a press conference in Madrid. For the winter, "there have been a number of changes in airline schedules, many of them caused by the conflict in the Middle East, and Spain has had additional schedules," he said. An AL
IMF Cuts Forecasts for German Economy This Year and Next
October 22, 2024
By Maria Martinez NEW YORK (Reuters) -The German economy is expected to stagnate this year, the International Monetary Fund said on Tuesday, cutting its forecast for Europe's biggest economy, while growth is expected in all the other G7 countries. The IMF had forecast 0.2% growth for Germany in its previous forecasts. "Geopolitical strength needs economic strength, this is why I'm worried given the economic situation of the European Union and especially my country," German Finance Minister Christian Lindner said on Tuesday. "At the moment we are not as successful as we should be and as we used to be in the European Union," he said
Double Your Value: Tech-Driven Solutions to Enhance Guest Experience & Efficiency
Nomadix | October 22, 2024
By Speleos Dravillas, Chief Revenue Officer at Nomadix, Inc In fact, 76% of consumers expect a personalized experience, and 61% are willing to pay more for it. As a result, many hoteliers believe that offering a more personalized experience through digital engagement could help drive up to 6% higher compound annual revenue growth. Not to mention, AI and automation to support operations will become a top priority to help reduce costs and overcome personnel shortages. It’s no surprise then that 86% of hoteliers plan to increase their technology investment in the coming year. The good news is there’s no shortage of exciting
Canada Hotels Record First Occupancy Decline in Nine Months
CoStar Group | October 22, 2024
WASHINGTON – 22 October 2024 – Canada’s hotel industry recorded its first month-over-month occupancy decline since January 2024, according to CoStar’s September 2024 data. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets. September 2024 (percentage change from 2023): Occupancy: 74.0% (-1.8%) Average daily rate (ADR): CAD227.99 (+2.6%) Revenue per available room (RevPAR): CAD168.69 (+0.8%) “Declines in both group and transient demand resulted in softer occupancy across Canada hotels,” said Laura Baxter, CoStar Group’s director of hospitalit