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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
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Renaissance ClubSport in Aliso Viejo, California Reveals Property Upgrades
Renaissance ClubSport | October 7, 2024
(ALISO VIEJO, CA) - October 7, 2024 - Renaissance ClubSport, Aliso Viejo’s premier hotel and fitness resort serving the Aliso Viejo and Laguna Beach area, announces the complete renovation of their 174 rooms. As one of the only premium hotels and fitness resorts in the country, the destination has proved to be a favorite for business, leisure, families, and wellness-minded travelers alike. From the ground up, Renaissance ClubSport completed its latest phase of upgrades to their sprawling property, which includes a 4-star hotel and 100,000 square-foot fitness resort that was fully updated in 2022. Paying homage to the beauty of the Laguna B
Florida’s Courtyard by Marriott Melbourne West Completes Extensive Renovation
Courtyard by Marriott | October 7, 2024
Melbourne, FL – October 7, 2024 – Marriott International, Inc. today announced the 146-room Courtyard by Marriott Melbourne West has completed renovations to its guest rooms, meeting rooms, public spaces and fitness center. The newly refreshed hotel, located at 2101 West New Haven Avenue is owned by Highgate and managed by Marriott International, Inc. of Bethesda, Maryland. The renovation includes updated guest rooms with tub to shower conversions, updated public areas including all meeting rooms, as well as a refurbished and expanded fitness center with all new equipment. The three-story hotel is nestled amidst the stunning landscape
IHG Opens Holiday Inn Resort Kathmandu Budhanilkantha in Nepal
Holiday Inn | October 7, 2024
National, 7 October 2024 – The newly opened Holiday Inn Resort Kathmandu Budhanilkantha is the latest addition to IHG Hotels & Resorts’ renowned Holiday Inn brand family and is the first Holiday Inn Resort property in Nepal. Nestled amidst the foothills of the Shivapuri forest, a short drive from Kathmandu city centre, Holiday Inn Resort Kathmandu Budhanilkantha offers guests the perfect balance of natural beauty and urban convenience. The resort’s proximity to Shivapuri National Park invites adventure seekers to explore lush landscapes, enthralling trails, and famous temples. Guests are welcome to relax and unwind in one of
Agilysys guestsense.ai Powering Agilysys Spa Wins Top Productivity Technology Award at G2E 2024 and Will Be Featured in “The Lab”
Agilysys | October 4, 2024
-- Gaming and Technology Gold Award 2025 for Best Productivity-Enhancing Technology signals rising importance of revenue management for casino and gaming properties -- -- Senior VP Frank Pitsikalis highlights guestsense.ai revenue management advantages in “New Era Hospitality: Revenue Beyond The Room” in The Lab at G2E 2024 – ALPHARETTA, GA (October 4, 2024) — Agilysys, Inc., a leading global provider of hospitality software solutions and services, today announced that guestsense.ai – artificial intelligence (AI) embedded in several Agilysys solutions to improve revenue management, staff productivity, personalized guest
Hotel Forecasting: Why It Is Important to Your Business
CoStar Group | October 4, 2024
Hotel forecasting plays a vital role in strategic decision-making, shaping both the short and long-term success of a property or portfolio. By understanding the key components and dynamics of accurate forecasting, hoteliers can implement more effective strategies, optimizing efficiency and maximizing profitability. This article is part of a series on hotel benchmarking data sets and use cases. Reach the other editions here: The hospitality industry’s historical KPIs | The role of profitability data in a comprehensive hotel benchmarking experience | Using business on the books in a complete benchmarking approach
The db Group and Hard Rock International Announce Hard Rock Hotel Malta as Part of New Development Project
Hard Rock International | October 4, 2024
ST. GEORGE'S BAY, Malta, Oct. 4, 2024 -- The Malta-based db Group and Hard Rock International yesterday broke ground and laid the foundation stone for the Hard Rock Hotel Malta along with a mixed-use development including Ora Residences with two towers of exclusive apartments and a vast mall. The total investment in the project is €300 million and is set to create hundreds of different jobs. The 5-star Hard Rock Hotel Malta will feature 394 rooms, most with balconies overlooking the Mediterranean, and 25 suites with a private pool. The hotel meticulously preserves and integrates the architecture of the original
September 2024 Hotel Industry Outlook: Anticipating Accelerated Growth
Anne R. Lloyd-Jones | October 4, 2024
After twelve months of declining occupancy and improving ADR from April 2023 through March 2024, the U.S. lodging market appears to have entered a period of relative stability, with changes in both metrics more subdued than in the recent past. However, as with most averages, these aggregate results comprise notable variations among individual markets and lodging segments. The meeting and group segment continues to increase, supported by both improving convention activity and continued growth in corporate group meetings and events. These trends are particularly beneficial to the luxury and upper-upscale segments of the market, as well as in
Appetite for Travel? Ramada Seeks Chief Eats Officer to Uncover World’s Greatest Cultural Delights
Ramada by Wyndham | October 4, 2024
PARSIPPANY, N.J., Oct. 4, 2024-- Imagine wandering through the markets of Türkiye, soaking in the serene landscapes of California and exploring the vibrant streets of Panama. Now, imagine experiencing all these destinations on a single, unforgettable, global journey, snapping incredible photos along the way. One lucky adventurer will do just that as the Ramada by Wyndham Chief Eats Officer ("CEO"), embarking on a worldwide adventure. The cherry on top? Get paid $15,000 while doing it. Spanning 75 countries, Ramada—one of the world's most recognized hotel brands— is homebase for travelers looking for unforgettable bucket-list