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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
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London Market Pulse 2024 – Investor Confidence Renewed
Cassandre Pene | October 3, 2024
Owing to its rich cultural heritage, prestigious educational institutions and wide range of attractions across fashion, media and sports, London is a key destination for international visitors. In addition, its strong influence as a financial centre and a hub for technology and innovation defines it as a leading market in terms of hospitality and hotel investment. Despite its size, London’s accessibility through various international airports as well as the Eurostar high-speed rail service facilitates travel, ensuring a steady influx of both leisure and business travellers. These factors are expected to drive London’s continued success a
Choice Hotels Relaunches Radisson Individuals as Part of Its Portfolio of Brands as an Upper Upscale Soft Brand
Radisson Individuals | October 3, 2024
NORTH BETHESDA, Md., Oct. 3, 2024 -- Choice Hotels International, Inc. today announces the relaunch of Radisson Individuals in the Americas region as an upper upscale soft brand focused on full-service, boutique and independent hotels that stand apart for their distinctive local character and superior guest service. This latest major investment in the Radisson Hotels Americas brands since their acquisition in 2022 builds on Choice's legacy as a pioneer of the soft brand segment and strengthens its portfolio with an offering that serves a fast-growing segment of travelers who value an immersive, one-of-a-kind hotel experience. Choice is now e
Hyatt Expands Inclusive Collection Portfolio in Europe With Opening of Dreams Madeira Resort, Spa & Marina
Hyatt Hotels Corporation | October 3, 2024
CHICAGO, IL (October 3, 2024) – Hyatt Hotels Corporation (NYSE:H) today announced the opening of the family-friendly, all-inclusive Dreams Madeira Resort, Spa & Marina. This luxury resort marks Hyatt’s Inclusive Collection’s entry into Portugal, supporting Hyatt’s strategic growth plan to add hotels new destinations and provide more distinctive options for guests and members seeking unique experiences. “The introduction of Dreams Madeira Resort, Spa & Marina continues to enhance all-inclusive offerings within Europe to meet the growing demands of travelers and serves as a truly all-inclusive experience in the region,” s
Hilton Garden Inn Bethesda Downtown Unveils Renovation
Hilton Garden Inn Bethesda Downtown | October 3, 2024
BETHESDA, MD (OCTOBER 3, 2024) – Hilton Garden Inn Bethesda Downtown has completed a four million-dollar transformation, including the lobby, meetings and events spaces, bar and lounge, restaurant, and a new fitness center. The renovation ushers in a newly reimagined era for the 216-room property with contemporary and purposeful design elements complemented by technological enhancements such as amplified Wi-Fi capabilities, keyless locks, and UNO Net television systems. Whether guests are traveling for business, attending an event, or enjoying vacation, the welcoming, pet-friendly oasis provides a relaxing and convenient base to explore
Silversea To Develop The Southernmost Hotel on Earth in Puerto Williams, Chile
Silversea | October 3, 2024
MIAMI – October 3, 2024 – Silversea, the leaders of luxury expedition travel experiences, today announced it is developing a hotel in Puerto Williams, Chile – the southernmost city on Earth – to create an unrivaled experience for guests to explore the rugged landscape of Antarctica. The hotel will facilitate a uniquely frictionless journey to the ‘White Continent,’ allowing guests to enjoy Silversea’s personalized service and warm hospitality throughout their voyage. Guests embarking on the cruise line’s innovative Antarctica Bridge fly-cruise program – the fastest and most direct route to Antarctica – will fly directly
Tivoli Hotels & Resorts to Open in Portugal’s Porto Region With Brand-New Tivoli Kopke Porto Gaia Hotel
Tivoli Hotels & Resorts | October 3, 2024
Porto, October 3, 2024 – Tivoli Hotels & Resorts announces its continued expansion in Portugal, the brand’s home country, with the upcoming launch of Tivoli Kopke Porto Gaia Hotel. Located on the south bank of the Douro River in the city of Gaia, the wine-country hotel is scheduled to open early in 2025. Currently under development, the new Tivoli Kopke will set a new standard for luxury hospitality in the northern region of Portugal, combining Tivoli’s heritage of timeless travel with the unique history and legacy of Kopke, the oldest Port Wine House in the world, established in 163
Origin Hotel Kansas City Appoints Key Leadership Ahead of October Opening
Origin Hotel Kansas City | October 3, 2024
Origin Hotel Kansas City, a Wyndham Hotel, is the first-ever hotel located on the Berkley Riverfront along the Missouri River, opening in October 2024. The property is proud to announce its executive leadership team: Director of Food & Beverage Brandon Buschart, Executive Chef Michael Olson, Director of Sales Katie Tiegreen and General Manager Dustin Weber. Brandon Buschart, director of food & beverage Joining the Origin Hotel Kansas City team with over 25 years of experience, Buschart is responsible for the overarching guest experience, ensuring that Chef’s vision is brought to life and aiding in the mentoring of hospitality
General Manager Ana Gorjão Henriques Tapped to Lead Nekajui, A Ritz-Carlton Reserve, Peninsula Papagayo In Costa Rica
Nekajui, A Ritz-Carlton Reserve, Peninsula Papagayo | October 3, 2024
Peninsula Papagayo, COSTA RICA — Ana Gorjão Henriques has been named General Manager of Nekajui, a Ritz-Carlton Reserve, Peninsula Papagayo, the brand’s first property in Central and South America and eighth in the Ritz-Carlton Reserve portfolio, set to open in early 2025. Nekajui (NEK-ah-wee), meaning “lush garden” in the Chorotega dialect, promises an ocean-facing retreat of unparalleled luxury, wellness, and adventure located in an unspoiled 1,400-acre tropical forest along the northwestern province of Guanacaste. “Nekajui is transformative, pure, and immersive, providing a truly unique and tranquil experience,” said Hen