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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
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Small Pickup in Global Markets With RevPAR Growth, Special Events Continue to Move the Needle
STR | October 1, 2024
STR's global "bubble chart" update for the four weeks ending 21 September 2024 shows 63% of markets with year-over-year growth in revenue per available room (RevPAR). That was a two-point increase in the proportion of global markets experiencing matched period RevPAR gains in last month's update. — Source: STR Among countries with 50,000 rooms and sufficient hotel reporting levels, France, Greece, Singapore, Switzerland and Ireland posted the highest RevPAR on an actualized basis. That was mostly the same set of higher-priced countries as last month except for Singapore replacing Ireland. Greece led all nations with the highest
Cendyn Acquires Knowland and Announces Private Equity Partner Haveli Investments
Cendyn | October 1, 2024
Integrated hospitality solutions leader dives deeper into group sales, meetings, and events in its latest acquisition supported by its investors, including Haveli Investments Austin, Texas, USA – 1 October 2024: Cendyn, a global hospitality cloud-based technology company, has acquired Knowland, the US-based leader in data-as-a-service intelligence on meetings and events for hospitality. The strategic acquisition presents an opportunity to enhance sales prospecting by yielding greater bookings in the MICE (meetings, incentives, conferences, and events) space. Knowland’s platform includes extensive market intelligence data on meetings
Gary Hernbroth Celebrates Release of New Book “Twist the Familiar”
Gary Hernbroth | October 1, 2024
Released on July 2, 2024, Twist the Familiar is chock full of curated stories that work as coaching lessons to help readers build their own playbook for success. It is designed to be a transformative resource for today's success-oriented business leaders, sales professionals, entrepreneurs, or anyone who wants a boost to find that extra gear. This book weaves diverse experiences of ordinary people doing extraordinary things by twisting the familiar - creating authentic success and standing out from the crowd. These colorful chapters include a collection of Gary’s experiences plus many others who also have stories to tell in a variety of
IHG Signs With Maxim Hotels and Resorts Management To Bring the Vignette Collection Brand to Egypt
IHG Hotels & Resorts | October 1, 2024
Egypt, 1st October 2024: IHG Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Maxim Hotels and Resorts Management to bring the Vignette Collection brand to Egypt with a signing in Port Said. Scheduled to open its doors in December 2027, Vignette Collection Hotel Royal Maxim Port Said will seamlessly blend heritage and contemporary hospitality, offering guests a luxurious yet authentic experience. The 140-key hotel will feature two distinct sections, each featuring 70 rooms. The first section restored from a heritage building that once housed the Suez Canal Authorities, will prov
W Hotels Unveils the Newly Reimagined West Coast Flagship, W Hollywood
W Hotels | October 1, 2024
W Hotels, part of Marriott Bonvoy’s portfolio of over 30 hotel brands, raises the curtain on its iconic and reimagined W Hollywood. W Hollywood is pioneering a new, elevated playbook of distinct design, evolved passion programming, and refined service culture. The transformation marks a fresh chapter in the brand’s dynamic and storied evolution. With an expanded global footprint and robust portfolio growth, W Hotels continues to pull inspiration from the next generation of luxury travelers as the brand launches its new positioning and visual identity. Part of a multi-year brand evolution, W Hollywood officially ushers in the new era f
Extended Stay America Premier Suites Debuts in Colorado
Extended Stay America | October 1, 2024
Charlotte, NC, October 1, 2024— Extended Stay America®, the leading mid-priced extended stay hotel brand in the United States, announced today the opening of the 45th Extended Stay America Premier Suites located in Pueblo, Colorado. Developed by BEP Pueblo Hospitality LLC, constructed by Integrated Hospitality Construction LLC, and managed by Aimbridge Hospitality, this new property will set the standard for the extended stay experience in the region. The four-story, 124-room newly constructed Extended Stay America Premier Suites - Pueblo hotel offers amenities to meet the needs of today's discerning travelers, including free Wi-Fi, com
Frasers Hospitality Taps Chew Hang Song as Chief Operating Officer
Frasers Hospitality | October 1, 2024
SINGAPORE, 1 OCTOBER 2024 – Frasers Hospitality, a strategic business unit of Frasers Property, today announced the appointment of Chew Hang Song as Chief Operating Officer and Ian Loe as the Managing Director, Technology and Innovation, effective 1 October 2024. Mr. Chew will succeed Mark Chan, who is retiring from his role on 30 September after over four years with Frasers Hospitality. These executive appointments are intended to advance the organisation’s growth strategy and strengthen its market leadership in the lodging sector. Mr. Chan played an instrumental role in Frasers Hospitality’s journey, joining the organisation
NEWH, Inc. To Celebrate Official 40th Anniversary at BDNY 2024
NEWH, Inc. | October 1, 2024
Shawano, WI — November 1, 2024 — NEWH, Inc. (Network of Executive Women in Hospitality), a premier association committed to scholarships, advancing education, mentorship, and networking in the hospitality industry, will proudly celebrate its 40th anniversary at BDNY 2024, held at the Jacob K. Javits Center in New York City. The organization will award multiple scholarships and accolades to hospitality professionals during engaging events from November 8-11, 2024. “Each year BDNY creates an atmosphere of camaraderie and excitement that allows both emerging and established professionals to connect, fostering opportunities to advance