Trending Stories
The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
CATEGORY NAME
10 Things Hotel Marketers Want For Christmas
Tambourine | December 22, 2014
30 years of holiday decorating. 30 Christmas trees in the Tambourine offices. 30 years of clinking eggnog-filled glasses. After all these years, We've developed our own Christmas tradition. We like to gather 'round and check the Christmas lists of our fellow hotel marketers. While the items have changed immensely since 1984 (nobody wants a dot matix printer or box of floppies this year) the sentiment behind the list stays the same... Hotel marketers want things that make their guests happy, their jobs easier and their hotels prosper. This year is no different. We asked around to see what's on this year's hotel marketing Christmas list a
Nobody Asked Me, But… No. 134; Hotel History: The Knickerbocker Hotel (1906)
Stanley Turkel, CMHS | December 22, 2014
My New Book: "Hotel Mavens: Lucius M. Boomer, George C. Boldt and Oscar of the Waldorf"; 2014 Historian of the Year By Stanley Turkel, CMHS 1. Hotel History: The Knickerbocker Hotel (1906) Did you read that the old Knickerbocker Hotel (1906-1921) is about to open again as a hotel on February 12, 2015? This historic building opened as the Knickerbocker Hotel in 1906 with 556 rooms. Developers J.E. and A.L. Pennock originally financed the building in 1903 and retained architects Bruce Price and Marvin & Davis. Only one year later, John Jacob Astor IV, who owned the land, took over the troubled project. The interiors were redesigned by
RLHC Signs Agreement with Durga, LLC for the 185-key Red Lion Hotel – Cincinnati Sharonville in Ohio
RLHC | December 22, 2014
Spokane, Wash., Dec. 22, 2014 – RLHC (Red Lion Hotels Corporation, NYSE: RLH) announced today the company will open its first location in Ohio following the signing this week of a franchise agreement for a Red Lion Hotel in Cincinnati. "We want a brand that is well known, has differentiating characteristics, and proven ability to help us capture fair market share in a competitive marketplace," said Kumar Vemulapalli of Durga, LLC., regional developer and owner of the hotel. "In our view, Red Lion is the obvious choice." "Cincinnati is a thriving city and one of the top 30 U.S. urban markets," said RLHC Chief Franchise Officer Brian Qu
Pacifica Hotels Opens The Redondo Beach Hotel in California After $13 M Renovation and Rebranding
Pacifica Hotels | December 22, 2014
Irvine, CA (December 22, 2014) - Pacifica Hotels, the largest owner and operator of boutique hotels along the Pacific Coast, announced today the opening of The Redondo Beach Hotel in Redondo Beach, CA after completing a $13 million renovation. The hotel, previously named Sunrise Hotel, closed at the beginning of 2014. The comprehensive renovation of The Redondo Beach Hotel included brand new guest rooms and meeting spaces, the addition of balconies on the ocean-facing guestrooms, a second level outdoor lounge with views of the ocean and marina, a completely remodeled lobby, and an expansive portico that ties in architectural elements fr
Ocean Properties Completes Renovation of 115-key Delray Sands Resort on Highland Beach in Florida
The Delray Sands Resort | December 22, 2014
DELRAY BEACH, Florida (December 22, 2014) - Ocean Properties Ltd. today announced the completion of a revitalization project at the 115-room oceanfront Delray Sands Resort on Highland Beach, a member of the company's prestigious Opal Collection. Located between Delray Beach and Boca Raton on a quiet stretch of sandy Atlantic shoreline, the new Delray Sands Resort now offers exceptional amenities, including ocean-inspired guestrooms and suites, oceanfront meeting and event space and an all-new dining experience with breathtaking ocean views. "It's uncommon to find a comfortable, luxury resort located directly on the beach in South Florid
Starwood Hotels Sells Three Hotel Philadelphia Airport Complex to The Lightstone Group
Starwood Hotels & Resorts Worldwide, Inc. | December 22, 2014
December 22, 2014 - STAMFORD, Conn. - Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT) today announced that it has completed the sale of the Philadelphia Airport Complex to The Lightstone Group and its affiliates. Located on Island Avenue one mile from Philadelphia International Airport (PHL), the Philadelphia Airport Complex consists of three Starwood properties including the 252-room Sheraton Suites Philadelphia Airport, the 177-room Four Points by Sheraton Philadelphia Airport and the 136-room Aloft Philadelphia Airport. All three properties will be operated by Island Hospitality, undergo renovations and continue to fly the t
Swedish National Tourism Board “WeChats” with Chinese Travel Agents
Dragon Tail Interactive | December 22, 2014
WeChat goes educational as VisitSweden (the Swedish National Tourism board) leads the way in connecting with travel industry Beijing, China. - Dec. 22, 2014 -The first WeChat travel agent training program has gone live this week. VisitSweden takes advantage of China's hottest social media platform to provide a training course for Chinese travel agents to learn about the Scandinavian country famous for its pristine nature and avant-garde design. Increased understanding about Sweden among the industry is likely to generate greater interest from Chinese travelers. Lynn Li, Country Manager of Visit Sweden in China comments that "Being the f
Las Vegas Sands Receives Approval in Macao to Build its $2.7B 3,000-key The Parisian Macao
Las Vegas Sands Corp. | December 22, 2014
MACAO, Dec. 22, 2014 -- Las Vegas Sands Corp. (NYSE: LVS) today announced that the company's majority-owned subsidiary, Sands China Ltd., has received the Macao government approvals needed to complete the construction of its US$2.7 billion Paris -themed integrated resort. The completion of The Parisian Macao will bring Las Vegas Sands' total investment in Macao to more than US $10 billion , with the vast majority of that investment spent building, among other things, expansive retail malls, convention and exhibition space and thousands of hotel rooms. "From the moment we put our first shovel in the ground we have been committed to helpi