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Granada Hotel & Bistro in San Luis Obispo, CA Hires Robert L. Williams as General Manager
December 16, 2014
Dec. 16--Granada Hotel & Bistro in San Luis Obispo recently hired Robert L. Williams as general manager. Williams is an awardwinning, certified sommelier and member of the hospitality industry with more than 10 years of wine and culinary experience, according to a hotel news release. After graduating from the Culinary Institute of America in Hyde Park, N.Y., Williams went to work at a number of finedining restaurants in New York City, including the Michelin-starred restaurant Per Se. Williams moved from New York City to California, where he became the food and beverage director at the Padre Hotel in Bakersfield and was responsible f
Two Hotel Industry Hotel Groups File Lawsuit Over Los Angeles’ Minimum Wage for Hotel Workers
December 15, 2014
Dec. 16--Two hotel industry groups filed a federal lawsuit Tuesday challenging a new Los Angeles law that requires a higher minimum wage at the city's larger hotels. The lawsuit from the American Hotel and Lodging Assn. and the Asian American Hotel Owners Assn. contends that the City Council's decision to impose a $15.37 per hour minimum wage is preempted by federal labor law and therefore unenforceable. The two groups also say the city is interfering with labor relations and union organizing at its larger hotels. And they voiced fears that L.A.'s ordinance could be replicated elsewhere in the country. "It gives the unions a powerful ec
Benchmark Names Edita Matic Director of Sales & Revenue Management for FL’s Marenas Beach Resort
Marenas Beach Resort | December 15, 2014
The Woodlands (Houston), Texas, December 15, 2014 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has named Edita Matic director of sales and revenue management for Marenas Beach Resort, located in Sunny Isles Beach, Florida, north of Miami. Rikki Boparai, managing director of the Personal Luxury collection of Florida, made the announcement. "It is a pleasure to announce Edita's new position within our company and our resort," said Mr. Boparai. "She is a superbly talented professional who brings vast knowledge of our market and our property to her new role. We congratulate Edita on this new
New Castle Promotes Lou Gaudio to General Manager of the 124-room Hilton Garden Inn, Portland, Maine
New Castle Hotels & Resorts | December 15, 2014
SHELTON, Conn. - December 15, 2014 - Officials of New Castle Hotels & Resorts, a leading hotel owner, operator and developer, today announced the promotion of Lou Gaudio to general manager of the newly renovated and expanded Hilton Garden Inn, at Portland, Maine's International Jetport. Gaudio previously was assistant general manager at the Sheraton Tarrytown in Tarrytown N.Y. and has been with New Castle since 2006 when he joined the company as the rooms division manager at the Woodcliff Lake Hilton. Earlier in his career, Gaudio held varying management positions for Westin branded hotels in Times Square, Philadelphia and Princeton
Aimbridge Hospitality to Manage Gatehouse Capital’s New Midlothian Marriott Courtyard in Texas
Aimbridge Hospitality | December 15, 2014
Dallas, Texas (December 15, 2014) - Aimbridge Hospitality has been awarded the management contract for the new Courtyard by Marriott Hotel in Midlothian, Texas, to begin construction this month. Developed by Gatehouse Capital Corporation of Dallas, the hotel is located adjacent to the Midlothian Conference Center and will feature 105 guestrooms, flexible meeting space, a multi sport play court, swimming pool and children's outdoor play area. An accelerated construction schedule will result in a late 2015 opening. "Aimbridge Hospitality is delighted to be awarded this opportunity in Midlothian. Gatehouse Capital will deliver an excepti
Congress Reauthorizes Brand USA; News Welcomed by Hotel Industry
American Hotel & Lodging Association (AH&LA) | December 15, 2014
Washington, D.C. - December 15, 2014 - The American Hotel & Lodging Association (AH&LA) praised both the U.S. House of Representatives and the U.S. Senate for agreeing to reauthorize Brand USA as part of the omnibus spending bill to fund the government. As the sole national association representing all segments of the 1.8 million-employee lodging industry, AH&LA pressed Members of Congress to continue this critical program with letters, meetings and phone calls, and today welcomed the final Senate vote which sent the legislation to the President's desk for signature. "Consensus and partnership are two words not often uttered
AH&LA Says NLRB Ambush Rule Unfairly Tilts Playing Field For Unions
American Hotel & Lodging Association (AH&LA) | December 15, 2014
Washington, D.C. - December 15, 2014 - Today, the National Labor Relations Board (NLRB) released its final rule on governing representation-case procedures, also known as the "Ambush Rule." The rule significantly alters the timeframe for representation elections in the workplace, shortening it from the current median time of 38 days down to as few as 10 days. The NLRB decision also tilts the scale in favor of unions by forcing employers to provide a list of prospective voters with their job classifications, shifts and work locations to the NLRB and the union, and restricting communication between employers and employees prior to a union
Dur Hospitality & IHG Sign Development Agreement to Expand Holiday Inn & Suites Footprint in KSA
IHG (InterContinental Hotels Group) | December 15, 2014
15 December, 2014 - InterContinental Hotels Group (IHG) has today announced the signing of a master development agreement (MDA) with Dur Hospitality Company (formerly Saudi Hotels and Resorts Co or SHARACO) for the franchise of a number of Holiday Inn & Suites across the Kingdom of Saudi Arabia (KSA). The agreement will see a number of Holiday Inn & Suites branded hotels developed across KSA over the next five years, significantly enhancing the brand's footprint in the Kingdom. Pascal Gauvin, Chief Operating Officer, India, Middle East & Africa, IHG, said: "We have been in Saudi Arabia nearly 40 years and as a key market for