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Zaplox Prepares for Expansion by Launching Mobile Keys 2.0
December 10, 2014
Lund December 2014: Zaplox AB is with its leading edge technology within mobile keys, an excellent example of the strategic technology trends that are talking about mobile devices continuing to proliferate, and the prediction of an increased emphasis on serving the needs of the mobile user in diverse contexts and environments. Now, Zaplox is upgrading the system in order to prepare for integrations with more partners and a rapid expansion. The Zaplox mobile key system has been in commercial use since 2011, and has continuously been developed to fit the need of customers and partners. Zaplox works with the hospitality business and its sy
Groundbreaking for Hilton Garden Inn & Edmond Conference Center, Edmond, OK Set for Jan. 12th
December 10, 2014
Dec. 10--The groundbreaking for the 158-room Hilton Garden Inn and Edmond Conference Center on the northwest corner of Interstate 35 and Covell Road has been set for 2 p.m. Jan. 12, City Manager Larry Stevens said. "The estimated total cost of the hotel conference center project is estimated to be $30 million," Stevens said. "Obviously, this is a major step forward. We're happy for it to get to this stage and we certainly look forward to seeing the project come out of the ground." Stevens told the City Council this week that city staff has been reviewing the ground plans for the 130,033-square-foot facility. There is a site plan for thi
Most of Historic Belleview Biltmore Hotel to be Razed
December 10, 2014
Dec. 10--BELLEAIR -- Town commissioners approved a developer's plan Tuesday to raze most of the historic Belleview Biltmore hotel, transform part of a preserved west wing into a boutique inn and surround it with new condos and townhomes. After nearly six hours of testimony from redevelopment critics and supporters, commissioners voted 5-0 to grant St. Petersburg developer Mike Cheezem a demolition permit, site plan, development agreement and new zoning. They directed City Manager Micah Maxwell to negotiate a settlement on code enforcement fines. Cheezem expects to close on the $6.6 million purchase from the hotel's Miami owners in late
San Jose, California Becomes One of the First U.S. Cities to Tax Airbnb Stays
December 10, 2014
Dec. 10--SAN JOSE -- Airbnb stays in Silicon Valley's capital will get more expensive after city officials approved one of the nation's first taxes on the online home-sharing service. The San Jose City Council on Tuesday night voted 7-3 to enforce a 10 percent tax on anyone who stays in a strangers' home through Airbnb, the same charge already levied against rooms booked at traditional hotels. The vote also legalizes the service after it had been technically prohibited. Still, about 300 San Jose residents have been using the San Francisco-based site to rent out rooms or their entire homes, anyway -- often as a way to help pay for their
Meg Crofton, President of Walt Disney Parks and Resorts’ U.S. and France to Retire Next Year
December 10, 2014
Dec. 10--Meg Crofton, president of Walt Disney Parks and Resorts' U.S. and France operations, will retire on June 1. She has overseen the parks' operations since 2011. Before that, she was president of Walt Disney World Resort since 2006. Crofton, who now works at Disney's headquarters in Burbank, Calif., has been with the company for 35 years. The company has not yet named her successor. In an internal memo, Crofton said "I wanted to leave while I still had plenty of juice left for the next chapter in my life," and that she and her husband want to live in San Francisco. Tom Staggs, chairman of Walt Disney Parks and Resorts, said in tha
Kansas City’s Savoy Hotel and Grill has New Owners, 21c Museum Hotels; Plans to Resurrect Property
December 10, 2014
Dec. 10--Despite a restaurant fire that gutted the kitchen in October, a top hotel company completed its purchase of Kansas City's Savoy Hotel and Grill on Wednesday and said it will proceed with resurrecting the historic property. 21c Museum Hotels, a hotel company based in Louisville, Ky., that Conde Nast Traveler has rated among the best in the world, intends to turn the Savoy into a boutique hotel, chef-driven restaurant and contemporary art museum. It closed the deal to buy the property at 219 W. Ninth St. for $4.3 million from longtime owner Don Lee, a restaurateur who bought the hotel in 1965. Plans call for another $43.2 million
Healdsburg, CA Approves New Boutique Hotel; Construction Expected to Begin May 2015
December 10, 2014
Dec. 10--The Healdsburg Planning Commission has given the green light to construction of a 39-room, boutique hotel downtown. The four-story, H3 Guesthouse, proposed south of the Healdsburg Plaza, was approved by the commission Tuesday night. "The hotel that they presented is very nicely done," Planning Commission Vice Chairman Jerry Eddinger said Wednesday. "Everybody liked the design." Construction is anticipated to begin in May and last 18 months, concluding by late 2016. There should be no shortage of guests for the new hotel. A 2014 study commissioned by the city found Healdsburg is such a desirable place to visit that it could more
Doug Phillips Joins Town and Country Resort in San Diego, CA as Director of Sales and Marketing
Town and Country Resort & Convention Center | December 9, 2014
San Diego, Calif.- December 9, 2014 - Town and Country Resort & Convention Center, by Destination Hotels announced that Doug Phillips has joined its team as director of sales and marketing. A longtime hotelier with more than 30 years of experience, Phillips will help lead the repositioning of this historic property in San Diego, Calif. as it embarks on a comprehensive renovation project late next year. "Doug's experience in rebranding and repositioning hotels made him an ideal candidate for our team," said Michael J. Slosser, vice president and area managing director for Destination Hotels. "We are pleased to welcome him and know th