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Brian Berry Promoted to Director of Regional Operations for PHD Hospitality
PHD Hospitality | December 5, 2014
Scottsdale, AZ (December 5, 2014): It is with great pleasure that PHD Hospitality announces the promotion of Mr. Brian Berry to Director of Regional Operations. Berry joined PHD Hospitality in 2010, managing the Hilton Garden Inn Lakeland, Florida with extraordinary success. His dedication and leadership brought numerous awards and recognition for the property and his team, including a spot in the Top 10% in Service ranking of all Hilton Garden Inn properties for the past 4 years running. Under Berry's guidance, the property demonstrated year over year revenue and RevPar growth as well as establishing the service standards that brought
Aspire Wins Award in 2014 Stevie Awards for Women in Business
Aspire | December 5, 2014
Aspire Recognized for Most Innovative Company PHOENIX, Ariz. – Dec. 5, 2014 – For the ninth consecutive year, Aspire was honored with the Most Innovative Company of the Year Bronze Award in the 11th annual Stevie® Awards for Women in Business. Road to InnovationThe Stevie Awards for Women in Business are the world's top honors for female entrepreneurs, executives, employees and the organizations they run. All individuals and organizations worldwide are eligible to submit nominations. Aspire won for its entry "Intentional Instigation: Driving Change in Leadership." Intentional Instigation is the spirit that drives Aspire to lead cli
PKF-HR Forecasts Broad-Based RevPAR Growth for All Segments of U.S. Lodging Industry
PKF Consulting, USA | December 5, 2014
Benefiting From Strong Economics December 5, 2014, Atlanta, Ga. - All segments of the U.S. lodging industry will enjoy strong performance for the foreseeable future according to the recently released December 2014 edition of PKF Hospitality Research's (PKF-HR) Hotel Horizons® (PKF-HR is a CBRE company). Rising levels of employment, combined with increased geographic expansion of the national economic recovery, will result in revenue per available room (RevPAR) growth in excess of long-run averages for all hotel chain-scales, most location categories and the vast majority of markets from 2014 through 2017. "No matter what hotel performa
Destination Hotels Appoints Lou Trope as Senior Vice President, Food and Beverage Experiences
Destination Hotels | December 5, 2014
Englewood, Colo. - December 5, 2014 - Destination Hotels announces the appointment of Lou Trope as Senior Vice President, Food and Beverage Experiences. In his new role, Trope will provide strategic leadership for the continued evolution of Destination Hotels' food and beverage concepts, operations, and design and business strategy throughout the portfolio, creating a unique guest experience and associate culture centered on creativity and innovation. Under Trope's leadership, Destination Hotels plans to operate on a competing level with independent restaurants in local communities, attracting top talent in the market, and appealing to
The 100-key Hampton Inn & Suites Parkersburg Downtown Opens in West Virginia; Owned by MPH Hotels
Hampton Hotels | December 5, 2014
December 05, 2014 - PARKERSBURG, W.V. and MCLEAN, Va. - Hampton Hotels, Hilton Worldwide's global brand of more than 1,900 mid-priced Hampton Inn, Hampton Inn & Suites, and Hampton by Hilton hotels, today announced the official opening of its newest property, the 100-room Hampton Inn & Suites Parkersburg Downtown, located at 920 Emerson Avenue. The hotel is owned by MPH Hotels, Inc. It is the 20th Hampton property in the state. "We are excited to open the newest Hampton property in beautiful downtown Parkersburg," said Belinda Glodowski, general manager. "Our guests will enjoy modern amenities and friendly staff making our hotel
Owned by Fineland Group, the 272-room Aloft Guangzhou University Park Opens in China
Aloft Hotels | December 5, 2014
GUANGZHOU, China, Dec. 5, 2014 -- Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) today announced the debut of its sizzling Aloft® Hotels brand in Guangzhou with the opening of Aloft Guangzhou University Park. Located in the center of Guangzhou Higher Education Mega Center and owned by Fineland Group, Aloft Guangzhou University Park features 272 spacious, loft-like rooms, a modern design aesthetic, live music performances, and a buzzing social scene. The newly opened Aloft Guangzhou University Park brings a vibrant, buzzing social scene to the next generation of travelers as the first globally branded hotel in Guangzhou Highe
Three at Grand Pacific Resorts Receive ARDA Professional Designations
Grand Pacific Resorts | December 5, 2014
CARLSBAD, CA (December 5, 2014) - Three key members of the Grand Pacific Resort Management team have been awarded professional designations by the American Resort Development Association (ARDA). Two have been designated as Registered Resort Professionals (RRPs), and another was named as an Associated Resort Professional (ARP). Those named as RRPs are Lisa Wanzenried, Vice President of Marketing Communications, and Renee Wagner, Director of Marketing. Amanda Dolan, General Manager at Coronado Beach Resort received the ARP designation. Their investment in earning these prestigious AIF Designations was encouraged and supported by Grand Pac
Duetto Announces Michael McCartan as its Managing Director for Europe, the Middle East and Africa
Duetto | December 5, 2014
McCartan to Spearhead Duetto's Expansion throughout EMEA SAN FRANCISCO and LONDON, Dec. 5, 2014 -- Duetto, the market leader in hotel profit optimization software, announced that Michael McCartan has joined the company as its Managing Director for EMEA. Based in London, McCartan will spearhead rollout of the company's products and development of customer success teams throughout Europe, the Middle East and Africa. McCartan previously served as Chief Executive Officer of eRevMax, a travel technology service provider, where he grew operations to serve more than 8,000 customers, capturing data benefitting more than 40,000 hotels wo