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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
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The Wildbirch Hotel is on Track to Open in Early 2025 in Anchorage, Alaska
THE WILDBIRCH HOTEL | September 26, 2024
ANCHORAGE, Alaska – Sept. 26, 2024 – Slated to open in early 2025 in the heart of Anchorage’s downtown Mushing District, The Wildbirch Hotel will offer guests a truly unique experience as the city’s first boutique property and newest lodging option in 20 years. The Wildbirch Hotel is anticipated to be the first JdV by Hyatt property in Alaska and is situated amidst the vibrant energy of the burgeoning West Fourth Avenue corridor. The hotel will serve as both a community hub and a centrally located basecamp for travelers seeking the full spectrum of Alaska adventure. The hotel will feature 252 modern and design-forward accommodatio
Portland Maine’s Historic Landmark Building to be Transformed into Independent Hotel
Fathom Companies | September 26, 2024
PORTLAND, Maine, September 26, 2024 - Local developers plan to transform the former Fidelity Trust Building at 465 Congress Street into a historic hotel that captures the beauty and detail of its 1910 architecture. Fathom Companies, in partnership with SwingPoint Development, will lead the historic Portland landmark’s restoration, which will match the style and level of historic preservation of the award-winning Press Hotel, which it developed and operates. “When we restore historic buildings, we revitalize neighborhoods and promote local businesses while protecting our environment,” said Jim Brady, president of Fathom Companies. “
Hyatt Unveils Plans for Hyatt Regency Samarafushi Maldives
Hyatt Regency | September 26, 2024
SINGAPORE (26 September, 2024) – Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a management agreement with SingHaiyi for Hyatt Regency Samarafushi Maldives. Located in the picturesque North Malé Atoll, Hyatt Regency Samarafushi Maldives will mark Hyatt Regency’s brand entry into the Maldive Islands. Slated to open in late 2027, the new all-villa resort will join Park Hyatt Maldives Hadahaa and Alila Kothaifaru Maldives as the third Hyatt property in the Republic of Maldives. “The Hyatt Regency brand is rooted in a culture of bringing people together and fostering a spirit of community. F
U.S. Travel Association Commends Congress for Avoiding Government Shutdown, Urges Long-Term Funding Solutions
U.S. Travel Association | September 26, 2024
WASHINGTON (September 26, 2024)—U.S. Travel Association commends Congress for its bipartisan effort to pass a short-term Continuing Resolution to keep the federal government open and funded through December 20. This crucial action prevented a government shutdown that would have cost the U.S. travel economy an estimated $140 million per day. U.S. Travel Executive Vice President of Public Affairs and Policy Tori Emerson Barnes released the following statement: "We appreciate Congress’ important steps to avoid a shutdown, but the country simply cannot afford the uncertainty of temporary funding resolutions. As we look beyond the November el
HSMAI Century Campaign Update: One Year into Building a Bridge to Our Brightest Future
HSMAI Foundation | September 26, 2024
McLean, VA (Sept. 26, 2024) – The Hospitality Sales and Marketing Association International (HSMAI) Foundation proudly marks the one-year anniversary of its Century Campaign, a five-year fundraising initiative set to culminate in the organization’s 100th anniversary on September 22, 2027. As we mark the 97th anniversary of the founding of the association in 1927, the Century Campaign seeks to generate awareness around HSMAI’s legacy and future, showcasing the organization's enduring contributions to the hospitality industry. Funds from the campaign will go to key initiatives that align with HSMAI’s mission to drive industry innova
Top 10 Ways to Increase F&B Guest Spend and Profitability with Mobile Ordering
IRIS | September 26, 2024
How hoteliers can maximize the revenue potential from their F&B operations without adding to their staff's workload. By Kate Fuller, Senior Marketing Manager at IRIS As many guests and operators prepare for the upcoming season, have you been tracking the latest trends relating to mobile ordering to ensure you are maximising each and every sales opportunity? With 6.3 billion smartphone users globally and 88% of mobile time spent engaging with and using apps, mobile usage is rapidly continuing its upward trajectory. With mobile ordering set to continue to bear influence over how guests interact, view menus, order and spend, how
Titanic Hotels Selects IDeaS G3 RMS to Maximize Revenue Across German Property Portfolio
IDeaS | September 26, 2024
LONDON, Sept. 26, 2024 – Titanic Hotels, a leading hotel brand operating across Turkey and Germany, has partnered with IDeaS, a SAS company, the world’s leading provider of revenue management software and services, to optimize its revenue strategy across their German portfolio. Prior to implementing IDeaS G3 RMS, Titanic Hotels Germany relied on manual revenue management processes and siloed internal databases. Additionally, Titanic Hotels’ ability to accurately forecast demand at a granular level was limited, affecting price decision-making and their ability to capture an optimal mix of demand. To align with their strategic busin
Be Aware of AI Biases in Hiring
Linchi Kwok | September 25, 2024
Using computer programs to screen job candidates’ resumes is not a new HR practice among big corporates. AI accelerates the automation process for all companies in the selection process. More companies are using AI to evaluate job candidates’ performance in their initial interviews, such as word choice and cognitive abilities, in addition to screening their resumes. AI speeds up the hiring process AI can help companies speed up the hiring process because they usually receive hundreds or even thousands of job applications for a vacancy. It becomes unrealistic for companies to solely rely on “human eyes” to screen all resumes or perfo