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Chris Sanchez Appointed Director of Sales and Marketing of The National Hotel Miami Beach, Florida
the National Hotel Miami Beach | April 23, 2014
Miami Beach, FL (April 23, 2014) - The National Hotel Miami Beach is pleased to announce the appointment of Mr. Chris Sanchez as the hotel's new Director of Sales & Marketing. Mr. Sanchez will oversee all aspects of the historic hotel's sales and marketing efforts, while creating a new long-term strategy of sustainable growth, both domestically and internationally. Mr. Sanchez brings over 20 years of experience in the South Florida luxury market, to include Sonesta Hotels & Resorts earlier in his career, and later opening and introducing major luxury-brand hotels to the area like Mandarin Oriental Miami and Viceroy Miami. Born i
Outrigger Enterprises Group Names Mary Loy and Richard Oshiro as Directors of Sales & Marketing
Outrigger Enterprises Group | April 23, 2014
April 23, 2014 - HONOLULU, OAHU, HAWAII - Outrigger® Enterprises Group announces two key sales and marketing appointments with the promotion of Mary Loy to director of sales and marketing for the Outrigger Waikiki on the Beach and the hiring of Richard Oshiro as director of sales and marketing for the Outrigger Reef on the Beach. Both Loy and Oshiro will be responsible for planning and implementing sales and marketing strategies for their respective hotels across all market segments working closely with the revenue management team, corporate sales, advertising, public relations and business development to increase brand recognition and
Michael L. Walker Named General Manager of 350-room DoubleTree by Hilton Houston Downtown in Texas
DoubleTree By Hilton | April 23, 2014
Houston, TX. - April 23, 2014 - Michael L. Walker has been named general manager of the 350-room DoubleTree by Hilton Houston Downtown conveniently located in the heart of the downtown business and financial district, according to Ted Ratcliff, senior vice president operation eastern region for Hilton Worldwide. Effective immediately, Walker will oversee the day-to-day operations of the hotel which is connected to the Allen Center and is within walking distance to the theater and entertainment district. Walker's background includes experience in all operations, revenue management, food and beverage and sales with over 20 years managemen
Getting Dimensional About Guest Experiences
Roberta Nedry & Hospitality Excellence | April 23, 2014
By Roberta Nedry Tangible tasks, creative designers, innovative architects, accurate measurements and efficient operations lead to getting the physical dimensions of a hospitality environment right. Though physical, these elements have the power to evoke emotions, set the stage, and greatly impact the guest experience. Intangible behaviors, effective leadership, thoughtful training, soft service skills and perceptual insight lead to getting the emotional dimensions of the role that the people have in creating the guest experience. Exploring the many dimensions of service, both physical and emotional, and how to tap into a variety of exp
Alila Hotels & Resorts Makes Two Senior Appointments in Indonesia
Alila Hotels and Resorts | April 23, 2014
Names Patrick Murray as General Manager for Alila Jakarta and Siddharth Biswas as Resident Manager at Alila Villas Uluwatu 23rd April 2014 - Leading boutique hotelier Alila Hotels & Resorts has announced two new management appointments. Patrick Murray has joined as General Manager for Alila Jakarta and Siddharth Biswas has been appointed as Resident Manager at Alila Villas Uluwatu. Patrick has over 30 years experience in the hospitality industry. He started his career with the Intercontinental Hotel in London before going on to work in some of the capital's most recognised hotels, including The Ritz Hotel, The Berkeley, Hyatt Carlto
Jay R. Campbell Appointed General Manager of the 416-room Hilton Clearwater Beach Resort in Florida
Hilton Hotels & Resorts | April 23, 2014
Clearwater Beach, Fla. - April 23, 2014 -- Jay R. Campbell has been named general manager of the 416-room Hilton Clearwater Beach resort nestled on 10 acres of white-sand coastline in Clearwater Beach, Florida, according to Ted Ratcliff, senior vice president operations, US eastern region. Campbell will oversee the day-to-day operations of the hotel which is centrally located near two major airports; Tampa International Airport (TIA) and St. Petersburg/Clearwater International (PIE), next door to Pier 60 and within walking distance to the Beach's best restaurants and shopping. He will assume his new post, effective immediately. He most
Clear Sky Software’s Beverage Inventory Management System Saving Time and Money in Atlanta
Clear Sky Software | April 23, 2014
CHARLOTTE, North Carolina - April 23, 2014 - Clear Sky Software, Inc.® announced today that the Atlanta Airport Marriott has installed its beverage inventory management software. This cutting edge hotel chose Clear Sky Software to help control all beer, liquor and wine inventory. Called Clear Sky BEVERAGE, this system is a comprehensive, perpetual inventory system that tracks and controls all beverage products. Functions include purchasing, receiving, outlet transfers/issues/returns and physical inventory. In addition, the Atlanta hotel installed Clear Sky's interface to the Micros® POS system thus allowing hotel management to report
The 143-room Aloft Calgary University Opens in Alberta, Canada; Owned by University Hotels
Aloft Hotels | April 23, 2014
April 23, 2014 - CALGARY, Alberta - Starwood Hotels & Resorts Worldwide, Inc.® (NYSE:HOT) today announced the opening of Aloft Calgary University, the first of its cutting-edge Aloft brand hotels in western Canada. Owned by University Hotels Ltd., the hotel underwent a multi-million dollar transformation prior to conversion. Aloft Calgary University features an urban design aesthetic with 143 stylish guest rooms, 4,000 square feet of meeting space and a lively social atmosphere. "We are thrilled that Aloft has arrived in western Canada. Calgary is a vibrant city for both students and travelling professionals who appreciate Aloft's