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Jeff Zelkin Named General Manager, Embassy Suites Hotel Colorado Springs, CO by Spire Hospitality
Spire Hospitality | April 22, 2014
CHICAGO (APRIL 22, 2014) - Spire Hospitality, one of the nation's leading and most respected hotel management companies, announces Jeff Zelkin as general manager of Embassy Suites Hotels Colorado Springs. Responsible for consistent delivery of product quality and service, Zelkin brings more than 13 years of management and leadership to the property and the Spire Hospitality team. Most recently, Zelkin served as opening general manager at Embassy Suites Tucson Paloma Village, where he assisted in ranking the hotel in the top 10 percent of over 213 other Embassy Suites Hotels and Resorts for Quality and Service from 2008 to 2013. Prior to
Spire Hospitality Names Matthew Wheeler as General Manager of High Peaks Resort in Lake Placid, NY
Spire Hospitality | April 22, 2014
CHICAGO (APRIL 22, 2014) - Spire Hospitality, one of the nation's leading and most respected hotel management companies, appoints Matthew Wheeler as general manager of High Peaks Resort. Responsible for consistent delivery of product quality and service, Wheeler brings more than 14 years of marketing experience and 10 years of operational knowledge in both the food and beverage and rooms divisions to the Spire Hospitality Team. Most recently, Wheeler served as the director of lodging and guest services with Trapp Family Lodge in Vt., where he achieved budgeted targets and restored food and beverage to profitability. While with Trapp Fam
Cendyn® Launches Cendyn/One™ Cloud-Based Software and Services Platform Company
April 22, 2014
Millions of dollars in research and development invested to create the first comprehensive one-to-one digital marketing solution for the hospitality industry Boca Raton, Fla. - April 22, 2014 - Today Cendyn, the leader in data-driven digital marketing solutions for the hospitality industry, announced the launch of its new company, Cendyn/ONE, providing a fully integrated software and services platform that leverages data to drive a significantly higher marketing ROI for hotels and resorts. Providing a single integrated view of guest history, value, behavior, desire, intent and engagement, Cendyn/ONE's cloud-based software and servi
Benchmark Hospitality Names Billy Alberigi Director of Operations for Bardessono, Napa Valley, CA
April 22, 2014
The Woodlands (Houston), Texas, April 22, 2014 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has named Billy Alberigi director of operations for Bardessono, California's first and only LEED Platinum Certified hotel. Bardessono is located in Yountville, Napa Valley, and is part of Benchmark Hospitality's Personal Luxury Resorts & Hotels® collection. Jim Treadway, Benchmark's general manager at the hotel, made the announcement. "This promotion is well-deserved recognition of Billy's legacy here at Bardessono," said Mr. Treadway. "Getting things done in a quality fashion, and demonstrati
StepStone Hospitality Awarded Management of the Hampton Inn Burlington, Vermont
StepStone Hospitality | April 22, 2014
Extensive Renovation Planned for Late 2014 PROVIDENCE, R. I. (April 22, 2014) - StepStone Hospitality today announced the acquisition of the Hampton Inn Burlington, Vt., as part of a joint-venture partnership with Garrison Investment Group. Rhode Island-based StepStone is a hospitality management company specializing in hotel and restaurant operations. "The Burlington market is multifaceted and offers excellent opportunities," said Thomas Russo, chief executive officer, StepStone Hospitality. "Our strategy is to grow our portfolio through management opportunities as well as opportunities where we can participate in ownership. We see gr
Trigild & Blu Hotel Investors Acquire the 100-key Holiday Inn Express in Santa Cruz, CA for $16.5 M
Trigild | April 22, 2014
Trigild to Take Over as Property Manager SAN DIEGO (April 22, 2014) - Expanding their Southern California hotel portfolio, San Diego-based Trigild and Santa Barbara-based Blu Hotel Investors have completed the $16.5 million acquisition of the three-story, 100-room Holiday Inn Express Hotel & Suites at 1410 Ocean Street in Santa Cruz. Trigild, a real estate services firm with decades of experience in the hospitality industry, immediately takes charge of day-to-day management. "We are thrilled to announce this latest acquisition, which meets our overall criteria of investing in high barrier to entry markets with premium brands," said
IACC-Americas Presents Annual Education Awards and Scholarships
The IACC | April 22, 2014
NEW YORK, NY) - April 22, 2014 - At the 33rd IACC-Americas annual conference at Pacific Palms Resort in Los Angeles, CA, IACC-Americas President TJ Fimmano presented two major awards that honour significant contributions to IACC education and three industry scholarships to deserving students in hospitality programs. IACC Pyramid Award The Pyramid Award was established in 2000 to shine the spotlight on IACC members who show a true and long-lasting commitment to IACC education. Only one individual can receive this award each year. The 2014 Pyramid Award was presented to Louise Silbermann, Managing Director of the Summit Conference Center
VingCard Elsafe’s New Allure RFID Locking System Makes Global Debut at Luxury Alion Beach Hotel
VingCard Elsafe | April 22, 2014
5-Star oceanfront Cyprus hotel is first property worldwide to implement Allure by VingCard's interactive next generation security lock panel technology Paris - April 22, 2014 - VingCard Elsafe, the global leader in hospitality security solutions and part of the ASSA ABLOY Group, has installed the world's most technologically versatile and design-centric door lock at the 100-guestroom Alion Beach Hotel in Cyprus. With more features than previously integrated into a single lock design, Allure by VingCard is the ideal solution to the hospitality industry's increasing demand for enhanced operational efficiency, guest convenience and customi