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First New Hotel in 20 Years Set to Open in St. Pete Beach, FL, The Hotel Zamora
Trust Hospitality | April 22, 2014
St. Pete Beach, Florida - April 2014 – The Hotel Zamora, St. Pete Beach's first new hotel in more than 20 years, is slated to make its debut next month, adding modern charm to one of Florida's most coveted destinations. Influenced by the architecture, design and feel of the rocky hills of Zamora, Spain, this contemporary, waterfront hotel will feature spacious, Mediterranean-style rooms and suites with high ceilings, crown molding, arched windows and Spanish-influenced touches in its wooden doorways and artwork. Built by Tatro Construction with architectural design by Design Styles, the hotel's high-tech meeting and conference space,
Sheraton Puerto Rico Hotel & Casino Appoints Sam Basu as General Manager
Sheraton Puerto Rico Hotel & Casino | April 22, 2014
SAN JUAN, Puerto Rico (April 22, 2014) - Sheraton Puerto Rico Hotel & Casino announced today the appointment of Sam Basu as the new general manager. Basu hails from The St. Regis Bahia Beach Resort, Puerto Rico, bringing more than 23 years of nuanced experience throughout the luxury hospitality industry. "We're delighted to add Basu's knowledgeable perspective as we continue catering to San Juan's influx of discerning travelers," said Jeannette Aviles, director of sales and marketing. "His proven global successes and superior knowledge of Puerto Rico as a destination will further elevate our efforts as one of the leading hotels in t
The 120-key TownePlace Suites Dodge City Set to Open in Kansas; Managed by Plains Management Group
TownePlace Suites by Marriott | April 22, 2014
Dodge City, Kansas - April 22, 2014 - The 120-suite TownePlace Suites by Marriott in Dodge City, Kansas is scheduled to open on Wednesday, April 30, 2014. Located at 2800 West Wyatt Earp Boulevard, the TownePlace Suites Dodge City will operate as a Marriott franchise, managed by Plains Management Group of Oklahoma City, Oklahoma. Located six miles from Dodge City Regional Airport and five minutes from downtown, the hotel offers guests convenient access to Boot Hill Casino & Resort, United Wireless Arena and Boot Hill Museum. Rates vary depending on length of stay. "We are pleased to introduce the TownePlace Suites brand to the Dodge
Owned by DSA Roanoke, the 126-room Hampton Inn & Suites Roanoke Airport Opens in Virginia
Hampton Hotels | April 22, 2014
April 22, 2014 - ROANOKE, Va. and MCLEAN, Va. - Hampton Hotels, Hilton Worldwide's global brand of more than 1,900 mid-priced Hampton Inn, Hampton Inn & Suites, and Hampton by Hilton hotels, today announced the official opening of its newest property, the 126-room Hampton Inn & Suites Roanoke Airport located at 5033 Valley View Blvd North NW in Roanoke. "Hampton combines quality, innovation, comfort and plenty of value-added extras, making it the brand of choice in the marketplace today," said Lisa Dellinger, director of sales. "Quality accommodations and amenities combined with proactive, friendly service from our team members
NYC Hoteliers, Sean MacPherson, Ira Drukier, & Richard Born to Open The 184-room Ludlow in June 2014
The Owners | April 22, 2014
New York City, April 22, 2014 - New York hoteliers, Sean MacPherson, Ira Drukier, and Richard Born, are making their Lower East Side debut with a new 184-room hotel that evokes the rich history of a neighborhood whose charm marches on. The Ludlow, within wafting distance of Katz's Deli on the corner and strumming distance of Ludlow Guitars next door, feels born on the Lower East Side. Elegant and comfortable, but with artful rough edges and personal quirks, the hotel conjures the area's vivid history, from the "Gangs of New York" era to Jewish immigration to the wild art and music of the '80s. But it's not just about the past. The Ludlo
5 Tips to Growing Your Hotel Database for Increased Revenues and a Better Guest Experience
ZDirect | April 22, 2014
ZDirect says a rich customer database is key to helping hotel marketing strategies succeed, drive revenues and increase guest loyalty [HALLANDALE BEACH, FL- APRIL 22, 2014] - One of the most valuable assets a hotel has is its customer database, according to ZDirect, the hospitality pioneer of Hotel Marketing Automation and the industry's leading Email Service Provider (ESP). Information, such as demographics, purchase behaviors and buying preferences can guide marketers to develop strategies that deliver higher conversions on their campaigns. Guest preferences, survey feedback and purchase behaviors collected can help anticipate a guest
Choice Hotels and Boli Hotel Management Enter Agreement to Develop Clarion & Quality Brands in China
Choice Hotels | April 22, 2014
ROCKVILLE, Md., April 22, 2014 -- Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest hotel companies, is pleased to announce today the signing of a development agreement for Choice's Quality Hotel and Clarion Hotel brands with Boli Hotel Management Company Ltd. The deal marks the launch of the first Clarion and Quality Hotels in China, and the continual expansion of its international business. The development will begin in Hangzhou, one of China's most popular tourist destinations, with plans to expand across the region. Known for its historic relics and natural beauty, Hangzhou provides a scenic backdrop for the
Jin Jiang International Hotels Signs MOU with Hanwha Hotels & Resorts for Cooperative Partnership
Jin Jiang International Hotel Management Company Ltd. | April 22, 2014
SHANGHAI, April 22, 2014 -- On 18 April, a Memorandum of Understanding (MOU) signing ceremony between two leading hospitality groups, Jin Jiang International Hotels and Hanwha Hotels & Resorts, was held at Jin Jiang's flagship business hotel, Jin Jiang Tower in downtown Shanghai. The signing of the MOU on behalf of the respective organizations were Mr. Simon Zhang, Chief Executive Officer at Jin Jiang International Hotels and Mr. Won-Ki Hong, Chief Executive Officer of Hanwha Hotels & Resorts and Vice Chairman of Hanwha Group. The MOU will commit the two parties to collaborate closely together as business partners and to work to