Trending Stories
The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
CATEGORY NAME
Water Parks Becoming Latest “Must Have” Amenity for Resorts to Lure & Wow Vacationers
April 19, 2014
April 19--There was no question among the leaders at Lakewood Camping Resort that when it came time to add some amenities to the campground, a water park would be first on the list. Families love water parks -- different parts appeal to different ages -- and it would be well worth the investment, said Shannon Gomer, chairwoman of the board of directors and a member of the family that built Lakewood. The $2 million water park, which opened in the fall a few months later than expected, is the cornerstone of an overhaul of the 55-year-old campground aiming to take it to a new level. "We knew that would be a part of it," Gomer said. "That m
Goerke’s Corner and Kinseth Hospitality Propose 107-room Home2 Suites in Brookfield, Wisconsin
April 19, 2014
April 19--A 107-room extended-stay hotel is being proposed for the Town of Brookfield. The four-story Home2 Suites hotel would be developed on vacant parcels just off Larry Court, between Watertown and Blue Mound roads, north of I-94. The hotel would be developed by Goerke's Corner LLP, led by Jim Burkemper, president of Amcon Design & Construction Co., and North Liberty, Iowa-based hotel operator Kinseth Hospitality Cos., Burkemper said Saturday. The developers are asking town officials to rezone the 3-acre site from office to hotel use. The Plan Commission on Tuesday will decide whether to set a public hearing on that request. "Th
Israeli Hotel Profits Down Despite High Occupancy & Room Rates; Area Tourism Stagnant
April 18, 2014
April 18--"Hotels in Israel are in good shape, but tourism is not. We've been stagnating for 15 years, and the country is the loser," says Israel Hotels Association president Ami Federmann. Despite high occupancy rates and high prices, conditions that ought to draw developers into the hotel industry, Federmann says that, in practice, there is no construction or expansion, and, in the past few years, Israeli hoteliers have been investing more in European cities than in Jerusalem, Tel Aviv, or Haifa. He says that, in the past decade, the number of Israeli-owned hotel rooms in Europe has grown by more than 60,000, compared with 46,000 hote
Kalahari Resorts Project in Pocono Manor, Pennsylvania Moves Toward First Phase May Opening
April 18, 2014
April 18--The Kalahari Resorts project has gone vertical as construction workers race to get back on schedule after an extreme winter full of challenges. Owner Todd Nelson drove through the site at Pocono Manor on Thursday along with one of his sons, pointing across the expansive construction zone to where the entrance will eventually welcome guests and to the future locations of hotel rooms, the indoor waterpark and convention center. Nelson said he checks in on the $350 million project about once a month, traveling from Wisconsin. His vehicle gathered a fresh layer of mud as it bounced on the uneven ground during a tour of the site, w
TKH Holding Group to Build 54-room Boutique, King Hotel, in Charleston, South Carolina
April 18, 2014
April 18--Upper King Street's first boutique hotel soon will rise. A 54-room, four-story accommodation to be billed as the King Hotel will be built on a vacant lot at 583 King St. The hotel site is across the street from the twin Hyatt hotels and Midtown mixed-use facility that have been under construction since late last year. The project will be headed by Trey Sedalik, a managing partner of locally based Prospect Real Estate Partners, and business partner Daniel James. Sedalik said he's confident the hotel will stand apart from the slew of accommodations planned for the area. "The Hyatt project will transform the area much like Charle
U.S. Department of Labor Files Two Lawsuits for Workers of Five Hotels Owned by Darpan Management
April 17, 2014
April 17--The U.S. Department of Labor has filed two lawsuits in the federal district court in Columbus against Darpan Management Inc.; five hotels the company owns and manages; and its owners, Darshan Shah, Vibhakar Shah and Prakash Patel. One of the lawsuits addresses violations of the Fair Labor Standards Act's minimum wage and overtime provisions for the hotel staff directly working for Darpan Management, and the other addresses similar violations for workers jointly employed by Fantastic Cleaning Ltd., a company that provided hotel staff to Darpan Management. The two lawsuits seek back wages and an equal amount in liquidated damage
Glorietta Bay Inn Wins Top National Award for Best Guest Relations
Glorietta Bay Inn | April 16, 2014
Coronado, California, April 21, 2014 - Glorietta Bay Inn is honored to be recognized with the "Best Guest Relations" national award by the American Hotel & Lodging Association (AH&LA). General Manager, Claudia Ludlow, accepted the plaque at the Stars of the Industry ceremony during the annual Legislative Action Summit held on April 1, 2014 at the J.W. Marriott in Washington DC. The Inn has received the AH&LA award in the Small Property category. "We have a well-trained motivated team that continues to place the guests first. It's rare to find employees who have a true passion for serving guests. We are honored to see them ac
Tired of Battling OTAs in Google? SearchPRO Helps Hoteliers Rise to the Top of Search Engines
O'Rourke Hospitality Marketing | April 16, 2014
Launched by O'Rourke Hospitality, a leader in hospitality marketing, SearchPRO is aimed at helping hoteliers increase the number of direct bookings by making sure their websites are optimized to be found by potential guests. NEWBURYPORT, MASS. - APRIL 29, 2014 – Tired of trying to compete with online travel agencies and other third parties when it comes to capturing online bookings? Then try SearchPRO, an SEO solution designed specifically for the hospitality industry and launched recently by hospitality marketing leader, O'Rourke Hospitality. SearchPRO was designed to help hoteliers compete online by implementing a three-prong attac