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Demolition Day Nears for Hilton Fort Lauderdale Airport; Gap Left to be Filled by New Hotel Pipeline
March 19, 2014
March 19--Demolition day is nearing for the Hilton Fort Lauderdale Airport hotel. The 388-room property at 1870 Griffin Road near Interstate 95 is expected to close permanently March 31 and later razed to make way for the completion of the new south runway at Fort Lauderdale-Hollywood International Airport. As of Tuesday, reservations were still being accepted for that final night according to a front desk agent who said it was the hotel's last day for accepting guests. Tourism officials say the Hilton's loss is a blow to room inventory in Broward County, which hasn't grown dramatically in recent years. The county had 33,294 available h
Oberhausen Marketing & Public Relations Re-launches the National Hotel Miami Beach
Oberhausen Marketing & Public Relations | March 18, 2014
Miami Beach, FL (March 19, 2014) - Oberhausen Marketing & Public Relations (OBR) (www.obrmarketing.com) is now representing the landmark National Hotel Miami Beach. After a multimillion-dollar restoration to return the iconic hotel to its original Art Deco splendor, the National is now in the process of adding programs and services in advance of an official re-launch. OBR is assisting the National in these efforts by providing branding, programming and marketing strategy oversight while establishing and maintaining ongoing public relations support. "Being a local full-service marketing and public relations agency that specializes in
Milestone Internet Marketing Seeking Senior Client Services Manager, Chicago, IL
Milestone | March 18, 2014
Responsibilities: Manage, grow, and nurture team of 6+ account managers Ensure each Account Manager is set up with goals, KPI. Monitor and guide performance and benchmarks continuously. Be able to research/implement online strategy for clients and communicate that to internal teams and clients directly Ensure each account is managed efficiently/effectively to continue to deliver high ROI. Lead strategic client meetings and website performance review. Suggest marketing opportunities to increase conversion. Monitor online campaigns regularly and make recommendations to improve performance and revenue Keep current on the latest tre
Secrets of New York City’s The Plaza Hotel, Which Opened in 1907 at Rates of $2.50 Per Night
March 18, 2014
March 18--Since The Plaza Hotel opened its doors in 1907, offering luxury rooms at a rate of just $2.50 per night, it has welcomed guests from F. Scott Fitzgerald and Frank Lloyd Wright to Marilyn Monroe and the Beatles. It has been knocked down and rebuilt, updated and restored. But through it all, its status as a New York City icon has remained constant. No matter how many times you've strolled by, stopped in for tea or even stayed the night, there are many things you probably didn't know about the landmark hotel. Humble beginnings The ultra-valuable piece of property that the Plaza stands on today was once the Fifth Avenue Pond. Duri
Autopsy Results Pending in Death of Charles Denihan, Heir to Denihan Hospitality Group
March 18, 2014
March 18--Authorities were awaiting autopsy results Tuesday in the death of a charismatic hotel heir found in his Union Square apartment from an apparent drug overdose. Police responded to a 911 call around 8 p.m. Sunday and found Charles Denihan, 28, unresponsive and with no signs of trauma. Drugs, including narcotics, were recovered at the scene, police said. He was pronounced dead at the scene. Denihan was the son of Benjamin "Patrick" Denihan and co-CEO with his sister, Patricia Barrett, of The Denihan Hospitality Group, a family business founded in 1963 that operates numerous hotels and restaurants, including The Surrey, The Affini
Raymond Management to Build 130-key AC Hotel as Part of Mega Retail Project in Liberty Township, OH
March 18, 2014
March 18--LIBERTY TWP. -- Developers of the mega retail project Liberty Center announced Tuesday they signed the AC Hotels by Marriott brand for the site's planned hotel. The 130-room hotel will be built, owned and operated by Middleton, Wis.-based Raymond Management Co., a hotel developer partnering with Steiner + Associates on the project. Plans for a hotel were previously announced by Steiner for Liberty Center. Tuesday's news revealed which hotel brand was franchised. "Our tagline for AC Hotels is 'feel the city.' It's very design-oriented and targeted very much towards the millennial traveler," said Nina Herrera-Davila, a spokeswom
Three New Hotels on Track to Open in Carlsbad, New Mexico in 2014
March 18, 2014
March 18--CARLSBAD -- Construction on three new hotels and a popular deli are still on track for openings this year in Carlsbad, according to local officials. McAlister's Deli, a national restaurant chain, should open its doors first -- good news for local residents who are craving the chain's sandwiches and sweet tea. The restaurant is currently set to open some time in May, said John Waters, director of the Carlsbad Department of Development. "As far as we've been told and from what we've seen, everything is still on schedule for a May opening," Waters said. "We are really excited about that." The deli is not the only buzz going aroun
Courtyard by Marriott Rolls out New Look at SXSW; Transformation Planned for 150 Hotels in 2014
March 17, 2014
March 17--Bands, filmmakers and tech startups weren't the only people angling for attention during South by Southwest. The Courtyard by Marriott chain of hotels chose the festival to debut its top-to-bottom makeover -- a multimillion-dollar project that will, over the next several years, transform guest rooms at each of its nearly 1,000 properties. By the end of 2014, about 150 of those properties will sport the new look. That includes a mix of under-construction locations as well as existing hotels that are due for regularly scheduled remodels. Courtyard has six locations in Austin, as well as sites in New Braunfels, Round Rock and San