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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
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Redefining Hospitality: Strategies for Soft-Brand Lifestyle Hotels to Attract the Evolving Traveler
Remington Hospitality | September 25, 2024
By Mauri Berry As the travel landscape continues to evolve, lifestyle hotels find themselves uniquely positioned to meet the demands of today’s diverse and discerning travelers. These travelers are no longer just seeking a place to sleep; they’re searching for unique, memorable experiences that align with their values and preferences. By leveraging their inherent flexibility and distinctive character, soft-brand lifestyle hotels can rise to meet these evolving expectations. These properties must focus on several key strategies, the most important of which often falls by the wayside: marketing. Leverage Effective Marketing Strategies
AAHOA Members Gather in D.C. to Tackle Critical Hotel Industry Issues During Key Election Year
AAHOA | September 25, 2024
WASHINGTON, D.C., September 25, 2024 – With 468 seats in the U.S. Congress (33 Senate seats and all 435 House seats) and the U.S. presidency up for grabs this November, the stakes have never been higher for the hotel industry. This year's AAHOA (Asian American Hotel Owners Association) Fall National Advocacy Conference (FNAC) underscored hoteliers' critical role in shaping policies impacting their businesses and the broader hospitality sector. On September 18 and 19, some 200 AAHOA Members and leaders came together in Washington, D.C., to spotlight the most urgent issues impacting hotel owners across the country. During nearly 200 meeti
Boston and Cambridge Lodging Market: Navigating Post-Pandemic Realities and Future Prospects
Rachel Roginsky | September 25, 2024
By Rachel Roginsky, ISHC The Boston and Cambridge lodging market, one of the most vibrant and dynamic in the United States, has undergone significant changes in recent years. These changes, spurred by external factors like the COVID-19 pandemic, economic fluctuations, and evolving consumer preferences, have created a complex landscape for hoteliers and investors alike. This article delves into the current status of the Boston/Cambridge market, examines historical data and trends, and offers short term projections for the future. Historical Overview: A Market Shaped by External Forces Pre-Pandemic Growth and Resilience (2015-2019) In the y
Serving All Segments With Dynamic Onsite Programming at the Andaz Mexico City Condesa
Adam and Larry Mogelonsky | September 25, 2024
Against the backdrop of the current boomtown that is Mexico City (CDMX), the Andaz Mexico City Condesa is one such newcomer, having just recently celebrated its first anniversary. Tucked just off the main thoroughfare of Avenida de los Insurgentes in the trendy and perfectly safe downtown neighborhood of Condesa-Roma, this hotel of 213 rooms including 20 suites represents a shining example of how dynamic, multi-space programming can drive demand from different segments and boost total revenue by increasing onsite capture per guest (TRevPAR or TRevPAG). Following our first report on this luxury property where we focused on how generating a se
Why Hospitality Technology Integrations Are Key to Driving Innovation
Otelier | September 25, 2024
Poor system integrations and data sharing remain top roadblocks to innovation in hospitality. However, with modern approaches and stronger partnerships, centralized data will become the key to unlocking greater efficiency and enhanced guest experiences. By Jennifer Mays, Head of Partnerships In the hospitality industry, where guest satisfaction is paramount and operational efficiency is key to profitability, system integration has become more than just a technical necessity—it's the foundation for long-term success. The rapid pace of innovation across industries has led to heightened traveler expectations, yet the hotel industry often str
Derek Stutz Appointed General Manager for Carter Creek Winery Resort & Spa
Carter Creek Winery Resort & Spa | September 24, 2024
JOHNSON CITY, Texas – Carter Creek Winery Resort & Spa, a premier destination in the heart of Texas Hill Country known for its exceptional winery and brewery experiences, announces the appointment of Derek H. Stutz as its new general manager. Equipped with more than 15 years of experience in the hospitality industry, Stutz takes charge of overseeing all operational facets of the wine country destination directing resort, winery and microbrewery operations. According to Jeff Carter, president of Carter Hospitality – operator of Carter Creek Winery Resort & Spa – Stutz is a seasoned executive with extensive experience in operati
District Hospitality Partners Acquires Hilton Washington DC/Rockville and Executive Meeting Center
District Hospitality Partners | September 24, 2024
September 24 2024, Bethesda, MD — District Hospitality Partners, a privately held hospitality investment group that owns properties nationwide, announced today the acquisition of the Hilton Washington DC/Rockville Hotel and Executive Meeting Center. This full-service property adds to the firm's growing national portfolio of upscale hotels The 315-room property is located in one of the most sought-after and fastest-growing residential and commercial locations in the Washington Metro Area. The property backs up to the Twinbrook Metro station, offering guests easy and direct access to downtown Washington DC, Capital One Arena, Union Statio
Hotel Clio Appoints New General Manager Marc Blackford
Hotel Clio | September 24, 2024
Marc Blackford is the General Manager of Hotel Clio, a Luxury Collection Hotel in Denver’s Cherry Creek neighborhood. Overseeing daily operations, he leads a team managing nearly 200 guest rooms, 10,000 square feet of meeting space, and Toro, a renowned Pan-Latin restaurant by Chef Richard Sandoval. With more than 20 years of experience in hospitality leadership, Marc brings a wealth of knowledge to Hotel Clio. Prior to joining the team, he served as Director of General Services at Wind Crest, a high-end senior living facility in Highlands Ranch, Colorado. His career spans roles at well-known hospitality companies such as MGM Resorts Int