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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
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Bricton Group To Manage Renaissance Chicago North Shore Hotel
Bricton Group | September 24, 2024
Bricton Group to Manage Renaissance Chicago North Shore Hotel Prestigious Northbrook, Illinois Property Joins Bricton’s Diverse Portfolio Chicago, IL [September 24, 2024] – Bricton Group, announces that it has assumed management of the Renaissance Chicago North Shore Hotel. This celebrated property in Northbrook, Illinois, was tapped to join Bricton’s diverse portfolio of managed hotels. The Renaissance Chicago North Shore has recently undergone a comprehensive renovation, enhancing its 391 guest rooms and suites, and over 20,000 square feet of event space. Guests will enjoy modern amenities, including a state-of-the-art fitn
2024 HVS Lodging Tax Report – USA
Thomas Hazinski | September 24, 2024
Since room sales generate lodging tax revenues, an overview of hotel market trends provides a perspective on the industry's current and future fiscal impacts. While the negative impacts of the COVID-19 pandemic were unprecedented, as documented in our 2023 HVS Lodging Tax Study, nearly all lodging markets reached or exceeded pre-COVID average rates and revenue generation in 2022. The National Lodging Market has seen recent growth in occupancy, average daily room rates, and revenue per available room. The Average Daily Room Rate (“ADR”) represents the average revenue earned for each room rented in a hotel. Revenue per available room (“R
Radisson Salt Lake City Downtown Leverages GuestCast Streaming Solution by Hotel Internet Services to Optimize Guest In-Room Entertainment
Hotel Internet Services, Inc. | September 24, 2024
4-Star hotel expands HIS partnership to deliver seamlessly personalized, secure and user-friendly TV-viewing experiences. SALT LAKE CITY. — September 24, 2024 — Hotel Internet Services (HIS), a full-service provider of internet connectivity services and solutions for the hospitality industry, has been selected by Radisson Salt Lake City Downtown to enhance the quality of in-room entertainment experiences with the deployment of its GuestCast streaming solution. Previously partnering with HIS to upgrade its guest WiFi abilities, Radisson Salt Lake City Downtown with GuestCast can now extend superior and user-friendly service performance
Hyatt Partners With Destination Gold Coast Consortium for First Andaz Hotel in Australia
Hyatt Hotels Corporation | September 24, 2024
CHICAGO, (September 24, 2024) – Hyatt Hotels Corporation (NYSE: H) announced today that Hyatt has entered into agreements with Destination Gold Coast Consortium for an Andaz resort in the Gold Coast, Australia. Destination Gold Coast Consortium is a joint venture between parent company, The Star Entertainment Group, and its two partners, Far East Consortium and Chow Tai Fook Enterprises. Andaz Gold Coast will be part of an integrated resort masterplan, The Star Gold Coast. Slated to open in mid-2025, the hotel will mark the debut of luxury lifestyle brand Andaz in Australia and the Pacific region. “We are thrilled to announce plans t
IHG Hotels & Resorts, GBTA Foundation Convene Sustainability Leaders to Deliberate the Decarbonization of Business Travel
IHG Hotels & Resorts | September 24, 2024
ATLANTA (Sept. 24, 2024) – IHG Hotels & Resorts and the GBTA Foundation, the charitable arm of the Global Business Travel Association (GBTA), brought together some of travel’s biggest sustainability leaders yesterday during 2024 Climate Week NYC to spark dialogue about the decarbonization of business travel. In collaboration with co-hosts IDEO, Accenture, American Express Global Business Travel, Delta Air Lines and Hertz, the event challenged attendees to explore tensions and collaborative approaches inherent in balancing the necessity of business travel with the imperative to reduce carbon emissions. Business travel remains a c
Marriott International Signs Agreement With Sands China to Bring The Luxury Collection Brand to Macao
Marriott International, Inc. | September 24, 2024
Marriott International, Inc. and Sands China Ltd. are set to redefine luxury in Macao with the signing of an agreement to debut The Luxury Collection brand to the market. Anticipated to open in January 2025, Londoner Grand, a Luxury Collection Hotel, Macao is poised to cater to the world’s discerning travelers, blending the brand’s authentic take on luxury with the city’s local charm to provide a unique and enriching travel experience. “We are thrilled to work with Sands China Ltd. to bring the first Luxury Collection Hotel to Macao, a destination that continues to attract travelers across the globe,” said Gavin Yu, Chief Develo
Over 200 Hoteliers To Lobby Congress for Hotel and Consumer Friendly Policies
AHLA | September 24, 2024
WASHINGTON (Sept. 24, 2024) – The American Hotel & Lodging Association (AHLA) this week is hosting its annual Hotels on the Hill fly-in event, which will draw more than 200 hoteliers and industry leaders from 36 states to Capitol Hill to lobby for a variety of important policies. The Sept. 24-25 event will include meetings with members and staff from more than 150 House and Senate offices. America’s nearly 64,000 hotels are a bright spot for America’s economy and include more than 33,000 small businesses. The hotel industry supports nearly 1 in 25 American jobs, and in 2024, hotels are projected to pay employees a record $123
California Lodging Investment Conference [CLIC] Announces Eighth Annual Gathering
The California Lodging Investment Conference | September 24, 2024
Newport Beach , Cali., Sept. 24, 2024—Officials of the California Lodging Investment Conference [CLIC], the only hospitality conference focused on the California hotel market, today announced that the eighth annual event will take place March 5-6, 2025, at the Westin Long Beach in Long Beach, Calif. “We already have a full agenda, and we’re still in the planning stages,” said Craig Sullivan, founder and president, [CLIC]. “From the Lodging Econometrics-CLIC California Hotel Development Deals of the Year at the opening night reception to Lifetime Achievement Awards presented during the sessions, we once again are taking the opport