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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
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IHG, Sonesta, Nemacolin Speak on Stage on How a Modern Data Strategy is Critical to Success
Hapi | September 24, 2024
At HITEC 2024 in Charlotte, leaders from Sonesta, IHG and Nemacolin Resort shared key insights on how a modern approach to data integrations is critical to personalizing guest experiences and driving loyalty to their brand. The hospitality industry is undergoing a transformational shift, driven by data integration and innovative technology solutions that increase efficiency while improving the guest experiences. During a recent panel discussion at HITEC 2024 in Charlotte, hospitality experts shared insights into how they are leveraging real-time data to differentiate guest experiences and drive loyalty. The panelists identifie
BirchStreet Systems Selected as Exclusive Procure-to-Pay Partner for Red Sea Global in Saudi Arabia
BirchStreet Systems | September 24, 2024
The strategic collaboration plays a pivotal role in transforming the Red Sea coastline into a luxury destination LAS VEGAS - [September 24, 2024] - BirchStreet Systems, the leading provider of procure-to-pay solutions for the hospitality industry, today announces its partnership with Red Sea Global, the developer behind regenerative tourism destinations The Red Sea and AMAALA, as its exclusive procure-to-pay partner. Red Sea Global is currently developing two of Saudi Arabia’s projects that are set to revolutionize the tourism landscape by transforming an extensive stretch of the Red Sea coastline into luxurious international destinatio
Asset Management & Hotel Service Optimization Takes Center Stage at HVMG’s First Engineering Conference
OpsTechPro | September 24, 2024
OpsTechPro addresses chief engineers on the vital role its technology is playing in operational success and presents awards to top performing hotels successfully engaging with its solution PALM BEACH, Fla. — September 24, 2024 — This month chief engineers representing 56 hotels owned and operated by Hospitality Ventures Management Group (HVMG) met for the first time at the company’s inaugural Engineering Conference in St. Augustine, Fla. Spearheaded by VP of Engineering Jamison Conrey, the event provided critical education on the role today’s engineers are playing and how their performance is impacting operations, guest satisfact
Hospitality America Expanding Its Relationship With Hotel Developer Windsor Aughtry Company
Hospitality America | September 24, 2024
Hotel Avail, Tapestry Collection by Hilton, marks the 16th Windsor Aughtry Company project awarded to the growing third-party hotel management company Greenville, S.C., September 24, 2024 — Hospitality America has been selected by Windsor Aughtry Company to manage the Hotel Avail, Tapestry Collection by Hilton in Rogers, Arkansas. Scheduled to open in the second quarter of 2025, the 170-room hotel will feature a rooftop restaurant (Oak Steakhouse concept by Indigo Road Hospitality), café and lobby bar, meeting space and fitness center. This deal marks the 16th Windsor Aughtry development project awarded to Hospitality America, exp
Planning for Tomorrow: Four All-In-One PMS Technologies Driving Hotelier Success in 2025
Warren Dehan | September 24, 2024
By Warren Dehan Hotel budget season is upon us, and the hotel industry remains fixated on the usual concerns and challenges that are repeated throughout the year, such as the need for improved labor efficiency, strategies to reduce wasteful spending, technology to manage operations, and innovations to optimize revenue. To realize these gains, independent hoteliers are investing in their tech stacks to ensure they are equipped with the technologies they need and guests’ demand. Often, this starts with an evaluation of an All-In-One hotel property-management system.8 Independent hoteliers, in particular, require access to technology capabl
The Hospitality Show Wins Trade Show Executive Gold 100 Grand Award for Best New Launch
AHLA | September 23, 2024
New York/Washington (Sept. 23, 2024) — The Hospitality Show, the groundbreaking event designed to empower the hospitality industry produced by Questex and the American Hotel & Lodging Association (AHLA), has been awarded the prestigious Trade Show Executive Gold 100 Grand Award for Best New Event Launch 2023. This recognition underscores the show's success in bringing together the diverse facets of the hospitality industry through an innovative and impactful format. Launched with the singular mission to help the hospitality industry operate more efficiently and profitably, The Hospitality Show achieved remarkable success in its
Global Travel Technology Company OYO To Acquire G6 Hospitality From Blackstone Real Estate for $525M
OYO | September 23, 2024
New Delhi & Dallas – September 23, 2024 – Oravel Stays, the parent company of the global travel technology company OYO, today announced that it has agreed to acquire G6 Hospitality, the leading economy lodging franchisor and parent company of the iconic Motel 6 and Studio 6 brands, from Blackstone Real Estate for $525 million, in an all-cash transaction. OYO has steadily expanded its footprint in the United States since its launch in the region in 2019 and currently operates over 320 hotels across 35 states. In 2023, OYO added nearly 100 hotels to its US portfolio and aims to add ~250 hotels in 2024. Motel 6’s franchise network pro
Here’s Where Travelers Are Headed Post-Summer, Pre-Holidays
AAA | September 23, 2024
WASHINGTON, DC (September 23, 2024) – If there’s ever a time of year to hit the open road or jet off to a bucket list destination, it’s now! In many parts of the U.S., temperatures are dipping and leaves are changing, creating the perfect conditions for a picturesque fall getaway. Autumn is also an ideal time to travel internationally, especially to Europe, when it’s less busy compared to summer. “This time of year is known as shoulder season in travel which means mild weather, fewer crowds, and better prices,” said Stacey Barber, Vice President of AAA Travel. “AAA booking numbers show more people are flying this season