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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Centerâ„¢ | October 2, 2024
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Houston Marriott Sugar Land Undergoes Major Renovation with Enhanced Wellness Features
Remington Hospitality | September 12, 2024
Remington Hospitality, Premier, and Pure Wellness Collaborate to Update Property Dallas, TX — September 12, 2024 — Leading hotel management company Remington Hospitality, in collaboration with end-to-end architecture, design, and development firm Premier, as well as Pure Wellness, a leading provider of turnkey antiviral, antimicrobial, and hypoallergenic hospitality solutions, is proud to announce the comprehensive renovation of the Houston Marriott Sugar Land. The hotel's recent transformation includes updated guest rooms, creating a modern and welcoming atmosphere for travelers to enjoy. This project includes the introduction of th
Multimillion Dollar Renovation Launched for the Wyndham Grand Rio Mar Rainforest Beach & Golf Resort in Puerto Rico
Wyndham Grand Rio Mar Rainforest, Beach & Golf Resort | September 12, 2024
RIO GRANDE, Puerto Rico – September 12, 2024 - LionGrove, a leading hospitality investment firm based in Puerto Rico and Miami, proudly announces the unveiling of a series of transformative upgrades in an upcoming multi-million-dollar transformation of Wyndham Grand Rio Mar Rainforest Beach & Golf Resort in Rio Grande, Puerto Rico. The project, led by LionGrove alongside renowned hospitality and destination design firm Wimberly Allison Tong & Goo, is transforming and beautifully elevating the already award-winning 542,000-square-foot resort. The transformation, that will take place over the coming months will encompass the
Delta Hotels by Marriott Opens Delta Hotels West Palm Beach in South Florida
Driftwood Hospitality Management | September 12, 2024
Delta Hotels West Palm Beach Offers Premium Amenities, Stunning and Spacious Guest Rooms, and Prime Locale  West Palm Beach, Fla. – September 12, 2024 – Delta Hotels by Marriott has made its South Florida debut with the grand opening of its first full-service property, Delta Hotels West Palm Beach. Nestled in the coastal charm of West Palm Beach, the hotel features 199 thoughtfully designed rooms. Guests can enjoy dining at The Dive Bar, the hotel’s signature restaurant and bar, or take advantage of over 6,000 square feet of versatile event space. The hotel also offers a grab-and-go café, a state-of-the-art fitness center, a refr
North Carolina’s Blockade Runner Beach Resort Launches Renovation and Rebranding to Trailborn Surf & Sound
TRAILBORN | September 12, 2024
Wrightsville Beach, NC (September 12, 2024) – The Blockade Runner Beach Resort, a North Carolina coastal landmark since 1964, is embarking on its next chapter as it officially announces a renovation that aims to enhance its guest experience while honoring its standing as a beloved local establishment. Joining Trailborn, the fast-growing outdoor hospitality brand, the resort will undergo comprehensive upgrades to the lobby and common areas, guestrooms and bathrooms, indoor and outdoor dining options, meeting and event spaces, and experiential offerings, all designed to offer an even better experience. Upon completion in early 2025, the Block
Kimpton Hotels & Restaurants Enters Partnership with Extell Development Company to Launch NYC Development
IHG Hotels & Resorts | September 12, 2024
Kimpton Hotels & Restaurants, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, today announces plans for a new boutique luxury hotel in New York City. Marking the brand’s third hotel in the market, Kimpton Rockefeller Center will serve as a stylish gateway to quintessential New York from the heart of one of the city’s most sought after destinations. Developed in partnership with Extell Development Company, the hotel is set to open in late 2025. Perfectly positioned at Rockefeller Center’s doorstep with a bird’s eye view of the bustling plaza below, the 33-story hotel will be brought to life by New York City-
AAHOA Joins Rally in Opposition to New York City Council’s Proposed Safe Hotels Act
AAHOA | September 12, 2024
NEW YORK CITY, September 12, 2024—The Safe Hotels Act, proposed by the New York City Council, would negatively impact the city's hotel industry, which contributes millions annually to the local economy, according to speakers at an industry rally held Thursday, September 12, at New York City Hall. AAHOA joined other industry associations and organizations to oppose the proposed Safe Hotels Act Int. No. 991. If passed, this act would prohibit hotels from operating without an additional license and prohibit using subcontractors for core functions such as housekeeping, front desk, and security. Among industry leaders, AAHOA Treasurer Rahul
Maximize Your Budget: How Hospitality Procurement and P2P Software Drive Financial Efficiency
Johannes Vocke | September 12, 2024
By Johannes Vocke, FutureLog Chief Financial Officer Creating a robust budget is essential for any company's planning and operations. Yet, many hospitality organisations need to leverage all their resources and expertise. Often, they exclude procurement, a crucial player in managing expenditures, from the budgeting process. It’s hardly surprising to seasoned hospitality executives that setting and adhering to a budget can be challenging due to a lack of visibility, internal misalignment, and fluctuating market prices. When procurement is not involved in budgeting, opportunities for cost savings are missed, leading to budget overruns
The Future of Investments and Financing – Hospitality Sector Trends
Hala Matar Choufany, ISHC | September 12, 2024
The hospitality industry is undergoing a significant transformation, driven by technological advancements, shifting consumer preferences, and evolving global economic trends. These changes are reshaping how investments and financing in the sector are approached. Over the next two decades, the industry is expected to witness substantial evolution in investment strategies and priorities. Currently, there are approximately 300,000 rooms under development across the GCC. However, in the current economic environment, challenges such as rising borrowing costs, development expenses, and operational expenditures are increasingly impacting hotel va