Trending Stories
The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
CATEGORY NAME
IDeaS and Virgin Voyages Announce Partnership to Bring Advanced Revenue Management Solution to Cruise Industry
IDeaS | September 12, 2024
First-of-its-kind collaboration will result in demand forecasting, inventory management, and pricing to drive revenue for the world’s most innovative cruise line MINNEAPOLIS—Sept. 12, 2024—IDeaS Revenue Solutions, the world’s leading provider of advanced revenue management software (RMS) and services, announced that it is expanding its industry-leading suite of revenue management solutions to the cruise industry through a partnership with Virgin Voyages. Under the partnership, IDeaS is working with Virgin Voyages to develop a first-of-its-kind, innovative RMS solution for the cruise industry. To fully realize their revenue potent
Hospitality Ventures Management Group (HVMG) Assumes Management of 232-Suite Embassy Suites by Hilton Bloomington/Minneapolis in Minnesota
Hospitality Ventures Management Group | September 12, 2024
HVMG to Oversee $9 Million Renovation Project to Upgrade Guest Rooms and Public Spaces BLOOMINGTON, Minn., Sept. 12, 2024—Hospitality Ventures Management Group, an Atlanta-based third-party hotel operator and investor, today announced it has assumed management of the 232-suite Embassy Suites by Hilton Bloomington/Minneapolis. The company also will oversee a $9 million renovation project to upgrade guest rooms, public space, restaurant and back-of-house items. “Between our long standing history and familiarity operating this and other Hilton-branded projects and our expertise overseeing major hotel refurbishments, the Embassy Suites by
Travel Price Index (TPI) Shows Positive Signals For Travelers
U.S. Travel Association | September 12, 2024
WASHINGTON (September 12, 2024)—Following today’s CPI report, U.S. Travel Association Vice President of Research Josh Friedlander released the following statement: “With overall inflation cooling to its lowest level since 2021 and gas prices down significantly, travelers have reason to be excited about their plans, even as we conclude one of the biggest summer travel seasons ever. Prices of travel-related goods and services have grown less than those for the economy broadly, both annually and compared with prior to the pandemic. U.S. Travel’s Travel Price Index grew just 0.9% annually in August, compared with 2.5% for the broader CPI
Protect NYC Tourism Coalition Rallies Against City Council’s Catastrophic Hotel Bill
AHLA | September 12, 2024
Int. 991 will damage hotel and tourism industry, force thousands to lose their jobs and harm New York’s economy NEW YORK (Sept. 12, 2024) – Today, over one thousand hotel owners, workers, and small business owners, as part of the newly formed Protect NYC Tourism Coalition, rallied on the steps of City Hall to fight against the City Council’s so-called “Safe Hotels” bill. The Coalition has also sent a letter asking the City Council to reject the bill, Int.991, as it threatens the sustainability of New York City’s hotel and tourism businesses and puts the livelihoods of thousands of dedicated workers at risk. The Coalition inclu
TPG Hotels & Resorts Selected to Manage AC Hotel Tuscaloosa Downtown
TPG Hotels & Resorts | September 11, 2024
September 11, 2024 (Dallas, TX)— TPG Hotels & Resorts, one of the nation's premier hospitality management firms, announced today it has been selected to manage the AC Hotel Tuscaloosa Downtown, located in Tuscaloosa, Alabama. The AC Hotel Tuscaloosa Downtown features complimentary Wi-Fi, Smart TV, a 24-hour state-of-the-art fitness room, an on-site business center, and four separate event rooms totaling 1500 square feet of meeting space for corporate meetings, training sessions, or presentations. Guests can start their day with freshly baked croissants imported from France, sliced prosciutto, savory breakfast tarts, and a delicious c
Taylor Swift Drove London Hotel Performance in August
CoStar Group | September 11, 2024
WASHINGTON – 11 September 2024 – London hotels saw a spike in hotel performance during Taylor Swift’s Eras Tour, according to August preliminary data from CoStar. CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets. August 2024 (year-over-year % change): Occupancy: 83.9% (+2.7%) Average daily rate (ADR): GBP191.94 (+5.1%) Revenue per available room (RevPAR): GBP160.98 (+8.0%) On 15-17 and 19-20 August, Swift wrapped up the European leg of her tour at Wembley Stadium. Hotel performance levels reached a monthly high on the night of the third concert (Sa
Core Hospitality To Bring First Marriott Bonvoy Property to Esbjerg, Denmark
Core Hospitality | September 11, 2024
Element by Westin, part of Marriott Bonvoy’s portfolio of extraordinary hotel brands, makes its debut in Denmark with its first opening in Esbjerg. Core Hospitality has confirmed that the hotel A Place To will be rebranded to become Element by Westin Esbjerg at the beginning of 2025. Core Hospitality has signed a lease agreement with the owner Heimstaden to take over the operations of the existing extended stay hotel A Place To in the harbor city Esbjerg, Denmark. Following a soft renovation of the hotel, the hotel will rebrand to Element by Westin Esbjerg, making it available to over 200 million Marriott Bonvoy members. With 100 hote
Managing People? Start by Improving Yourself
EHL | September 11, 2024
Most of us have experienced good and bad bosses. And the difference is huge. A good boss makes you feel supported, builds positive workplace relationships, and boosts employee satisfaction. A bad boss, on the other hand, micromanages, shows favoritism, hinders your creativity, and makes every day feel like a grind. Bad bosses can manifest in many forms - no emotional intelligence, overconfidence, and taking credit for other people’s work. But why do these people who seem so unsuited for leadership roles continue to rise to the top, and what can you do to be one of the good guys? What is the extent of the bad boss problem? Numerous st