Trending Stories
The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
CATEGORY NAME
Wyndham Debuts Registry Collection Hotels in the U.S. With Newly Renovated The Mining Exchange
The Mining Exchange | September 5, 2024
PARSIPPANY, N.J., Sept. 5, 2024-- Guests looking to escape the hustle of everyday life and recharge amidst the shadows of Pikes Peak can now indulge in the charm of The Mining Exchange, a Registry Collection Hotel. The newly renovated, 128-room hotel, nestled in the heart of downtown Colorado Springs, marks the first for Registry Collection Hotels in the United States. Once home to the bustling stock exchange for gold and silver sourced from the Rockies, guests can now take in the hotel's rich history while enjoying modern luxuries including multiple onsite culinary outlets, a full-service spa and on-site art gallery, The Vault.
voco Stockholm – Kista Debuts in Sweden’s ‘Silicon Valley’
IHG Hotels & Resorts | September 5, 2024
05 September, 2024 (London, UK): Today voco hotels, part of IHG Hotels & Resorts’ premium portfolio, opens voco Stockholm - Kista, a brand-new contemporary hotel in the lively district of Kista. Offering a laid back and inviting oasis for all types of travellers, the hotel marks IHG Hotels & Resorts’ re-entry into the Swedish market. At voco Stockholm - Kista, each element of the hotel has been thoughtfully curated to deliver a charming experience worth cherishing. Located in the heart of Stockholm's Silicon Valley, the brand new, full-service hotel, with uninterrupted views of northern Stockholm, is an exciting addi
Extended Stay America Welcomes New Property in Buffalo, New York
Extended Stay America | September 5, 2024
Charlotte, NC, September 5, 2024— Extended Stay America,® the leading mid-priced extended stay hotel brand in the United States, announced today the opening of the Extended Stay America Suites Buffalo, located in Buffalo, New York. The two-story, 100-room property features free Wi-Fi, a free grab-and-go breakfast, and an on-site guest laundry room. All spacious suites include fully equipped kitchens with full-size refrigerators, microwaves, stovetops, cookware, utensils, dishes, and a dedicated workspace. “This new Extended Stay America Suites location in Buffalo is an exciting opportunity to address the needs for extended-stay hotel
The Westin Bora Bora Resort & Spa Opens Following Property-Wide Renovation and Rebranding
The Westin Bora Bora Resort & Spa | September 5, 2024
Now Open: Bora Bora’s Newest Resort Features Overwater Villas with Stunning Views, Locally-Inspired Wellness Offerings, Marine Life Conservation Efforts, Diverse Dining and More Bora Bora, French Polynesia (September 5, 2024) – The highly-anticipated Westin Bora Bora Resort & Spa is now open, emerging as the newest and most captivating retreat in the luxurious Bora Bora. Having recently completed an extensive property-wide renovation and rebrand, The Westin Bora Bora is nestled at the base of the majestic Mount Otemanu, boasting the largest collection of overwater bungalows in Bora Bora, alongside expansive beachside villas.
McNeill Hotel Company Names Etienne Courchesne General Manager at Home2 Suites by Hilton Destin
McNeill Hotel Company | September 5, 2024
Germantown, Tennessee —September 5, 2024—Germantown, TN- based McNeill Hotel Company (MHC) recently promoted Etienne Courchesne from Assistant General Manager to General Manager at its Home2 Suites by Hilton Destin (FL) property. MHC President Travis Murray made the announcement. Courchesne joined MHC in 2023 as Assistant General Manager at Home2 Suites by Hilton Destin, quickly demonstrating his capabilities in all phases of hotel operations, as well as his communication skills in team building and working with guests, brand partners and the community. Prior to joining MHC, Courchesne served as Director of Housekeeping at Fox River
Avani Hotels & Resorts Debuts in Bangkok’s New CBD With the Launch of Avani Ratchada Bangkok Hotel
Avani Hotels & Resorts | September 5, 2024
Bangkok, September 5, 2024: Avani Hotels & Resorts, the upscale lifestyle brand of Minor Hotels, announces the opening of Avani Ratchada Bangkok Hotel. Located in the heart of Bangkok’s new Central Business District, the 402-room hotel offers an ideal stay for both business and leisure travelers. Guests can explore a different side of the 'Big Mango' through unique local experiences, from bustling night markets to vibrant cultural hotspots. Avani Ratchada Bangkok joins sister properties, Avani+ Riverside Bangkok Hotel and Avani Sukhumvit Bangkok Hotel, as the third Avani hotel in the city. Strategically located
How To Turn Inbound Reservations Inquiries Into Proactive, Outbound, Reservations Sales Leads
Doug Kennedy | September 5, 2024
Complimentary Registration Now Open For Doug Kennedy’s Next Webcast! Sponsored By Travel Outlook and Track Hospitality Software Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Friday, September 20, from Noon – 12:45 pm EST. REGISTER HERE “Many leaders tend to think the role of reservations agents is simply to field inbound calls, answer questions, and book those who are not techno-savvy enough to book online,” said KTN President Doug Kennedy. “Yet when you monitor the cloud-based phone logs at resorts, vacation rental companies, and luxury hotels
Cloudbeds To Usher in the Era of ‘Decision Intelligence’ at Upcoming Passport Conference
Cloudbeds | September 4, 2024
San Diego, CA – Cloudbeds, the premier hospitality management platform, is set to usher in the era of ‘decision intelligence’ for the hospitality industry at its upcoming Passport User Conference on October 23, with the unveiling of Cloudbeds Intelligence. Cloudbeds Intelligence, a new AI and machine learning layer built into the platform, is designed to supercharge all functionalities of the hospitality management system and break down departmental silos, delivering unmatched decision-making intelligence for revenue managers, marketers, GMs, operations staff, and more. The innovative platform layer implements causal AI using r