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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
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HEI Expands Footprint in Georgia With Addition of Kimpton Sylvan Atlanta Buckhead
HEI Hotels & Resorts | September 4, 2024
Norwalk, CT, September 4, 2024 - HEI Hotels & Resorts, one of the nation's leading operators of institutionally owned hotels with a portfolio of more than 100 properties across the United States, has added the Kimpton Sylvan Atlanta Buckhead to its portfolio, bringing the total number of hotels managed in the of state of Georgia to 17. Originally constructed in 1952, the Kimpton Sylvan is a conversion of a residential condominium building newly reimagined as a boutique hotel and located in the heart of Atlanta’s Buckhead neighborhood. The building underwent a comprehensive redevelopment beginning in 2018 and opened in early 2021. Its
The Boardwalk Hotel Now Open Under Brick Hospitality Management
Brick Hospitality | September 4, 2024
San Diego, CA (September 4, 2024) – Brick Hospitality, a leading San Diego-based hotel management company, announced today its partnership and soft opening of The Boardwalk Hotel, Mission Beach's newest boutique escape. Formerly known as the Santa Clara Motel, this revitalization and new stewardship promises to elevate the guest experience and solidify The Boardwalk Hotel as a premier destination in San Diego's vibrant beach community. Offering a unique blend of coastal chic and modern comfort, The Boardwalk Hotel features just 18 exquisitely designed rooms. Guests can choose from stylish boho bungalows to lavish 2-bedroom suites with br
Remington Hospitality to Manage Hotel Miramar in San Juan, Puerto Rico
Remington Hospitality | September 4, 2024
Dallas, TX — September 4, 2024 — Remington Hospitality, a premier hotel management company, announces its new role managing Hotel Miramar, a boutique property nestled in the vibrant Miramar district of San Juan, Puerto Rico. This partnership marks Remington’s first venture in the Puerto Rican market, expanding its presence in the Caribbean and Latin America region. Located just minutes from Old San Juan, cruise ship terminals, the Puerto Rico Convention Center, and popular nightlife spots, Hotel Miramar offers guests both convenience and comfort. Overlooking the Condado Lagoon and set within one of San Juan’s upscale neighborhoods,
HSMAI and Curacity Release White Paper on Commercial Strategy for Upper Funnel Marketing
HSMAI | September 4, 2024
McLean, VA (Sept. 4, 2024) – The Hospitality Sales & Marketing Association International (HSMAI) and Curacity have jointly released a comprehensive white paper on the importance of upper-funnel marketing in the hospitality industry. The white paper, titled, “From Last-Click to First Look: A Commercial Strategy Makeover Story for Upper Funnel Marketing,” marks a pivotal shift in the industry’s approach to brand awareness, offering a roadmap for long-term growth and profitability. After years of prioritizing last-click attribution, the hospitality sector is beginning to recognize the critical role of upper-funnel marketing st
Trump Hotels Deploys ReactorNet – BirchStreet’s Integrated P2P Solution
BirchStreet Systems | September 4, 2024
Adoption of BirchStreet’s procure-to-pay enterprise solutions powers digital transformation at six Trump Hotels’ properties in the U.S. and Europe LAS VEGAS – September 4, 2024 - BirchStreet Systems, a leading provider of procure-to-pay automation solutions developed specifically for the hospitality sector, today announced the rollout of the ReactorNet solution across Trump Hotels’ global portfolio of luxury hotels and resorts, as part of a recently signed three-year agreement. Trump Hotels plans to leverage the full suite of integrated solutions, including eProcurement, accounts payable workflow, inventory management, and Capex
Crescent Hotels & Resorts Adds NOPSI Hotel to Latitudes Portfolio
Crescent Hotels & Resorts | September 4, 2024
New Orleans, LA (September 4, 2024) – Crescent Hotels & Resorts has welcomed the historic NOPSI Hotel in New Orleans, Louisiana to its Latitudes: Lifestyles by Crescent collection. The former headquarters of New Orleans Public Service Inc., NOPSI is listed on the National Registry of Historic Places and is a member of Historic Hotels of America, standing as a living American treasure. The NOPSI hotel is a powerful symbol of New Orleans' Jazz Age legacy, reborn as a luxury hotel catering to sophisticated travelers. The architecturally unique building retains its original architectural details, including distinctive sweeping window
Soft Brands – A Third Alternative
Robert Mandelbaum and Paul Isaacson | September 4, 2024
By Robert Mandelbaum and Paul Isaacson Historically, hotel owners have had the option to either affiliate with a known brand or operate independently. Affiliating with a brand provided access to a reservation system, loyal customers, communal marketing programs, a known identity among consumers, and a sense of stability within the finance and investment community. Brand affiliation, however, comes with costs. Owners pay a variety of fees for royalty, marketing, reservation, and guest loyalty programs, and need to conform to facility, service, and operating standards. Operating independently relieves owners from the burden of the franchise-r
Webinar: Hospitality Business Intelligence Insights That Drive Profits
Otelier | September 4, 2024
Tuesday, September 17, 2024 · 11:00 a.m. Eastern Time (US & Canada) About This Webinar Learn how centralizing data from across your hotel and portfolio will provide actionable insights that lead to more profitable strategies. Discover how an integrated technology platform will eliminate manual data entry and aggregation, uncover correlations among diverse data sets, and lay the groundwork for a robust AI strategy. REGISTER NOW Agenda Centralizing data from essential sources to gain comprehensive performance insights Empowering leaders to shift from revenue management to profit management strategies Effective methods for o