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IHG Hotels & Resorts and Hotel Management International Partner To Rebrand Three Hotels to ANA Crowne Plaza
IHG | August 29, 2024
29 August 2024 – Tokyo, Japan: IHG ANA Hotels Group Japan (IHG) today announced a landmark partnership with Hotel Management International Ltd (HMI), who operate a diverse portfolio of properties across Japan, to rebrand three hotels to the ANA Crowne Plaza brand expanding IHG’s footprint into three new destinations. Totalling 539 rooms, the three Crown Palais hotels will undergo extensive renovations as they convert to ANA Crowne Plaza Kochi, ANA Crowne Plaza Chiryu and ANA Crowne Plaza Hamamatsu. They will join an extensive footprint, of more than 20 ANA Crowne Plaza hotels across Japan and more than 400 Crowne Plaza hotels worldwid
Developing a Social Media Plan for Your Hotel
Stephanie Sparks Smith | August 29, 2024
In the past article, we discussed who should be in charge of the social media for your hotel. Whether you are tasking your in-house team or outsourcing to an agency, resources must be determined to dedicate to social media. This includes resources of both time and money. Now, it is time to make and execute a plan. Developing a Content Strategy While you are likely to quickly post your upcoming holiday deal, slow down. A good rule of thumb is no more than 20% of your posts should be an offer. Think first of your audience. Who are your followers? What are the challenges you are solving for them? What do they care about? Many
HFTP Announces 2024 CHAE of the Year Award Recipient: Samantha Sheffield
HFTP | August 29, 2024
HFTP is thrilled to announce Samantha Sheffield, CHAE as the recipient of the 2024 Certified Hospitality Accountant Executive (CHAE®) of the Year Award for her outstanding achievement. The CHAE of the Year award honors the individual that scored the highest on the CHAE certification exam within a given year. She will be recognized at the HFTP 2024 Annual Convention, taking place this October 23-25 at the Mohegan Sun Resort and Casino in Uncasville, Connecticut. Sheffield is the CFO and assistant general manager at Bay Colony Golf Club in Naples, Florida, a position she has held since October 2019. During this time, she has also been
U.S. Hotel Results for Week Ending 24 August
CoStar Group | August 29, 2024
WASHINGTON – 29 August 2024 – The U.S. hotel industry reported positive comparisons year over year, according to CoStar’s latest data through 24 August. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets. 18-24 August 2024 (percentage change from comparable week in 2023): Occupancy: 66.1% (+1.7%) Average daily rate (ADR): US$154.80 (+2.7%) Revenue per available room (RevPAR): US$102.30 (+4.5%) Among the Top 25 Markets, Houston saw the highest year-over-year occupancy lift (+31.7% to 76.1%). Driven by the Democratic National Convention, Chicago po
In Customer Service, It’s Not the Destination – It’s the Journey
Shep Hyken | August 29, 2024
Ralph Waldo Emerson, the American philosopher, is often credited with saying, “It’s not the destination, it’s the journey.” The idea is that the journey is just as important—maybe even more so—than arriving at the destination. I recently attended a lecture by a magician who shared his “secrets” for creating a show that people want to come back and experience again and again. The message was clear. No matter how amazing the tricks are, it’s the personality and patter (the words used throughout the show) that make people laugh and entertain them along the way—as in the journey created on the way to the end of a t
Aspen One Appoints Jeff Toscano as CEO of Aspen Hospitality
Aspen Hospitality | August 29, 2024
ASPEN, Colo., Aug. 29, 2024-- Aspen One, the parent company of Aspen Hospitality, Aspen Skiing Company, and Aspen Ventures is pleased to announce the appointment of Jeff Toscano as Chief Executive Officer of Aspen Hospitality. Toscano is a veteran hospitality leader perfectly suited to lead the next phase of Aspen Hospitality's rapid growth. Toscano will join the team in a transition from current leader Alinio Azevedo starting on September 16th. Jeff brings three decades of experience in the luxury lifestyle market and is known for his ability to create, manage, and scale a variety of assets. He has worked deeply with hotel management
Brunfels Hotel, a Boutique Property in the Heart of Mainz’s Historic Old Town, Opens as Part of The Unbound Collection by Hyatt
Hyatt Hotels Corporation | August 29, 2024
Joining Hyatt’s award-winning loyalty program, World of Hyatt, Brunfels Hotel will fuse cherished traditions with contemporary sophistication to deliver an elevated experience for urban explorers CHICAGO (August 29, 2024) – Hyatt Hotels Corporation (NYSE: H) announced today the opening of Brunfels Hotel at the center of Mainz’s enchanting Old Town. The opening marks the latest development in Hyatt’s continued portfolio growth in Europe, Africa and the Middle East, and is the newest addition to The Unbound Collection by Hyatt brand. The third Hyatt property in the city, Brunfels Hotel will be an ideal haven for curious trave
Marriott Signs With Fametro Group for Conversion of Iconic Tropical Hotel Manaus to a Tribute Portfolio Hotel
Marriott International, Inc. | August 29, 2024
Slated for a phased opening starting at the end of 2024, the property will revive the iconic Amazonian charm of the former Tropical Hotel Manaus, now under the Tribute Portfolio Hotel brand. Marriott International, Inc. and the Fametro Group, led by Wellington Lins and Maria do Carmo Seffair, announced a signed agreement to convert an iconic property in the capital city of the Amazonas to a Tribute Portfolio Hotel, a collection brand within the Marriott Bonvoy portfolio known for providing hotels that are designed to reflect the character and community of their surrounding locations. “As the capital city of the Amazonas, Manaus serv