Trending Stories
The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
CATEGORY NAME
InterContinental Hotels & Resorts To Return to Serbia Following 20 Year Absence
IHG Hotels & Resorts | August 28, 2024
28.08.24, London, UK: IHG Hotels & Resorts, one of the world’s leading hotel companies, proudly announces the return of its InterContinental Hotels & Resorts brand to Serbia after 20 years, in partnership with Delta Holding. Expected to open by the end of 2026, InterContinental Belgrade will feature 203 rooms, including 28 Premium Rooms, 15 Junior Suites, 2 Superior Suites, 2 Executive Suites and a Presidential Suite with panoramic views of the city, providing luxury stays designed for both leisure and business guests. The hotel’s timeless architecture and unique features will include a breathtaking sky pool, rooftop restaur
IHG Hotels & Resorts Makes Brand Debut in Maldives With Vignette Collection
IHG Hotels & Resorts | August 28, 2024
The 50-key Noku Maldives resort will join IHG’s first collection brand in December 2024 following landmark partnership with Roxy-Pacific Holdings Pte Ltd Maldives – 28 August 2024 - IHG Hotels & Resorts announces a partnership with Roxy-Pacific Holdings Pte Ltd – a real estate and hospitality leader in Asia Pacific – to introduce its Vignette Collection brand to the Maldives. The conversion deal will see Noku Maldives, Vignette Collection, a 50-key private villa resort on the idyllic island of Kudafunafaru, join IHG’s Luxury & Lifestyle portfolio, one of the world’s largest, in December 2024 after refurbishment
Dusit Hotels and Resorts and Generator and Freehand Hotels Enter Strategic Development Partnership
Dusit Hotels and Resorts | August 28, 2024
By leveraging each other’s strengths, both companies aim to break new ground and plant flags in destinations where they have yet to have a presence. Bangkok, Thailand, 28 August 2024 – Dusit Hotels and Resorts, the hotel arm of Dusit International, one of Thailand’s leading hotel and property development companies, and Generator and Freehand Hotels, an award-winning developer and operator of experiential hostels and boutique hotels in Europe and the USA, have entered a strategic partnership to synergise their development resources to pursue sustainable international growth for their respective brands. Under the partnership,
Mr. Shridhar Nair Appointed Senior Vice President and General Manager at The Leela Ambience Gurugram Hotel & Residences
Shridhar Nair | August 28, 2024
Transforming luxury experiences: Shridhar Nair brings three decades of expertise to his new role Gurugram, August 28, 2024: The Leela Ambience Gurugram Hotel & Residences is delighted to welcome Shridhar Nair in the role of Senior Vice President and General Manager. In his new position, Nair will be based in Gurugram, directly leading The Leela Ambience Gurugram while also overseeing The Leela Ambience Convention Hotel, The Leela Mumbai, The Leela Gandhinagar, Mahatma Mandir Convention Centre Complex, and The Imperial Club by The Leela. With Nair stepping into his new role, The Leela Ambience Gurugram Hotel & Residences is poised
Fairmont Waterfront Welcomes New General Manager, Randall Williams
Fairmont Hotels & Resorts | August 28, 2024
VANCOUVER, BC (August 28, 2024) - Fairmont Waterfront is thrilled to announce the appointment of Randall Z. Williams as General Manager, effective September 3, 2024. Randall brings a wealth of experience and a distinguished career in the hospitality industry, having most recently served as General Manager of Fairmont Vancouver Airport. Born and raised in the Bronx, New York, Randall began his hospitality journey at the historical Greenbrier Resort in West Virginia in 1999, where he participated in the Management Development Program. Over the years, he advanced through various food and beverage operational roles, eventually becoming the
Navigating the Complex World of Conversational AI – Part 4
John Smallwood | August 28, 2024
Why Hoteliers Can't Afford to Ignore AI: The Impact of Annette, The Virtual Hotel Agent™ By John Smallwood, President of Travel Outlook August 2024 Over the past couple of months, we've explored the evolving role of conversational AI in hospitality, particularly focusing on Annette, The Virtual Hotel Agent™ by Travel Outlook. This series has highlighted Annette's advanced capabilities, which include handling complex guest requests, personalizing interactions, and providing multilingual support. These features have positioned Annette as a critical asset for hoteliers looking to enhance guest experiences and streamline internal operat
Collective Hospitality Acquires Trading Assets of Selina Hospitality PLC
Collective Hospitality PTE Ltd | August 28, 2024
London, August 28 2024 — Collective Hospitality Pte Ltd, (”Collective”) a leading hospitality owner and operator based in Singapore, today announced the successful acquisition of the majority of the business of Selina Hospitality PLC (in administration) (“Selina PLC” or the “Company”), a globally recognized lifestyle and experiential hospitality group. This acquisition represents a significant milestone in Collective’s strategic expansion of its lifestyle and experiential travel businesses. This travel segment includes younger nomad workers and leisure travellers favouring properties that offer shared, memorable experiences.
Ennismore Signs With Alfasi Group To Develop The Hoxton in Melbourne
Ennismore | August 28, 2024
Ennismore, the fastest-growing lifestyle and leisure hospitality company, and Alfasi Group, a design-driven property developer, are delighted to announce the signing of The Hoxton in Melbourne as part of the Matchworks Precinct located at 560 Church Street, Cremorne. Set to open in 2027, the hotel will bring The Hoxton’s imitable style to Australia for the first time, marking a huge milestone for the brand’s global growth. The hotel will feature 198 guestrooms in the classic Hoxton categories, including Cosy, Roomy, and Biggy. Known for its vibrant, open-door lobbies, the hotel will celebrate its locality through art, design, ret