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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
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Sustainable Technologies: How Smart Hotels Reduce Environmental Impact
EHL | August 27, 2024
Given the immense climatic challenges we currently face and the growing consumer demand for more sustainable products and services, businesses in every sector are starting to take their environmental impact seriously. In hospitality, the situation is no different. Energy consumption in the industry is high, with cooling, lighting, heating, and ventilation responsible for up to 60% of a hotel’s CO2 emissions. Energy-intensive extras such as heated swimming pools, excessive water and plastic use, and food waste also contribute to the industry’s environmental impacts. Given these unavoidable energy requirements and resource needs,
Choice Hotels Awards First Contract Under Recently Reintroduced SOAR Program to Support Hotel Ownership Opportunities for Historically Underrepresente...
Suburban Studios | August 27, 2024
Conversion Agreement Signed with Choice's Suburban Studios Extended Stay Brand NORTH BETHESDA, Md., Aug. 27, 2024-- Choice Hotels International, Inc., one of the world's largest hotel companies, announced its first contract under the recently reintroduced SOAR (Supporting Ownership Access and Representation) program, designed to create hotel ownership opportunities for underrepresented entrepreneurs. Damon Healey of Eternal Companies, a real estate investment and asset management firm, executed a contract to convert two hotels in Georgia to Suburban Studios, one of Choice's four extended stay brands. The pair of properties opened on May 30.
Hyatt Place Rouen Celebrates Official Opening in Northern France
Hyatt Place | August 27, 2024
CHICAGO (August 27, 2024) - Hyatt Hotels Corporation today announces the opening of Hyatt Place Rouen, expanding the Hyatt Place brand’s global footprint in markets that matter most to guests and World of Hyatt members. Combining style, innovation and 24/7 convenience, the new hotel features a modern design, casual atmosphere, and practical amenities, such as three meeting rooms, a restaurant with French regional cuisine, onsite spa with a heated pool and treatment rooms, and state-of-the-art fitness centre. Hyatt Place Rouen is conveniently situated in the heart of Rouen, a pleasant stroll from iconic sites such as the Musee des Bea
What Is Corporate Performance Management in Hospitality?
Vic Chynoweth | August 27, 2024
With the right methodologies and metrics, hospitality companies can implement Corporate Performance Management strategies to drive operational efficiency, enhanced guest experiences, and financial success. By Vic Chynoweth Corporate Performance Management (CPM) refers to the processes and systems used by organizations to monitor, manage, and improve their business performance. CPM encompasses a wide range of activities, including planning, budgeting, forecasting, financial reporting, and analysis. It helps organizations align their resources and strategies with their goals, measure progress, and adjust tactics to optimize outcomes. Speci
WISCO Hotel Group Elevates Operational Efficiency and Maximizes Revenue With STS Cloud, ProposalPath, and Visrez Solutions Across 14 Properties
SalesAndCatering.com | August 27, 2024
The industry’s most trusted sales and catering solution helps busy hospitality teams of all sizes and service levels efficiently sell, organize, and deliver exceptional end-to-end event experiences. Charleston, SC – (AUG 27, 2024) –WISCO Hotel Group has made a strategic leap forward in enhancing efficiency and maximizing event revenue by incorporating cutting-edge technology from SalesAndCatering.com. The prominent Wisconsin-based hospitality company has successfully transitioned to the STS Cloud platform, incorporating advanced e-signature capabilities, ProposalPath proposal tools, and Visrez 3D table diagramming to enhance even
Why Smart Hospitality Companies Are Accelerating CapEx Digital Transformation
Johannes Vocke | August 27, 2024
How modern capital expenditure solutions lead to efficiency, savings and long-term growth By Johannes Vocke, FutureLog Chief Financial Officer Historically, hospitality professionals have viewed procurement as a cost centre. But now, after years of social, economic, and political upheaval, procurement is evolving into a strategic function that helps hospitality organisations realise their broader business goals. Look no further than CapEx- Capital Expenditures, funds used to obtain or maintain assets with a useful lifespan exceeding one year. According to McKinsey research, strategic CapEx management can reduce overall capital spen
Cash in Hand: Examining the Role Hotel PMS Plays in Digital Tipping and Employee Rewards
 Warren Dehan | August 27, 2024
Hotel companies must consider the impact of digital tipping trends on employee satisfaction as we trend toward a cashless society By Warren Dehan Tipping is an integral part of North American service culture, but it has always had challenges in hospitality. Travelers today carry fewer cash bills than ever, with a recent study showing that just 16 percent of all transactions today are handled using cash. More businesses are turning to digital tipping solutions to adapt to this shift in consumer behavior, but common barriers exist in the hotel tech stack that prevent some independent hoteliers from quickly offering digital tipping. Tipping is
Valencia Hotel Group Breaks Ground on Caravan Court, By Valencia Hotel Collection, Coming to Arlington, Texas in 2026
Valencia Hotel Collection | August 26, 2024
HOUSTON, TX – Valencia Hotel Group is thrilled to announce that construction is underway for the development of Caravan Court, the eighth property in the Valencia Hotel Collection, set to debut in Arlington, Texas in 2026. Featuring 145 rooms and 7 suites, Caravan Court will be a modern reinvention of the classic motor court hotel, blending mid-century aesthetics with contemporary luxury. Valencia Hotel Group, in partnership with Sam Mahrouq and Walid Joulani of Division Hotel Management LLC, will build the Caravan Court Property on the site of the former Caravan Motel and Dollar Car Sales. Located on the historic Division Street, the Carav