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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences

Doug Kennedy | October 4, 2024

Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience

Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024

News

IHG Signs With XECO Media to Bring Holiday Inn Resort to Karjat, Maharashtra

IHG | December 18, 2023

CapitaLand Ascott Trust Divests Three Hotels in Japan for JPY10.7 Billion ($69.9M US)

December 18, 2023

Hospitality Financial Leadership: Explaining Accounting

David Lund | December 18, 2023

GL Rogers and Company and Maine Course Hospitality Group Acquire the Four Points by Sheraton in Greensboro, North Carolina

Maine Course Hospitality Group | December 18, 2023

HSMAI Announces Intercollegiate Global Conference and Collegiate Case Competition

HSMAI Foundation | December 18, 2023

Hotel Market Report: Asia’s Path Forward in 2024

HotStats | December 15, 2023

10 Hotel Trends to Watch in 2024

Pedro Colaco | December 15, 2023

Event Space Revenue Analytics: The “Marriage” of Revenue Management and CRM

Dan Skodol | December 15, 2023

Global Travel and Tourism Sector Deal Activity Down by 32.7% YoY During January-November 2023, finds GlobalData

GlobalData | December 15, 2023

WTTC’s ‘Hotel Sustainability Basics’ Ends 2023 on a High

The World Travel & Tourism Council | December 15, 2023

Hyatt Centric Gaoxin Xi’an Opens in the Heart of the Xi’an Hi-Tech Zone

Hyatt Centric | December 15, 2023

Hilton Heidelberg Debuts in Germany With 244 Guestrooms

Hilton | December 15, 2023

Adrien Poul Joins Four Seasons Hotel Gresham Palace Budapest as Director of Food and Beverage

Four Seasons | December 15, 2023

Mark Sherwin Joins The Ritz-Carlton, Sarasota as General Manager

The Ritz-Carlton, Sarasota | December 15, 2023

Mollie’s Oxfordshire Appoints Stephanie Freeman as General Manager

Mollie’s | December 15, 2023

TownePlace Suites by Marriott Celebrates 500th Property Milestone With the Debut of TownePlace Suites Richmond Colonial Heights

TownePlace Suites by Marriott | December 15, 2023

Extended Stay America Premier Suites Adds Property in Sparks, Nevada

Extended Stay America | December 15, 2023

Waldorf Astoria Chicago Welcomes New General Manager Tamas Vago

Hilton | December 15, 2023

Sheraton Park Hotel at the Anaheim Resort Welcomes Justin Hart as General Manager

Sheraton Park Hotel at the Anaheim Resort | December 15, 2023

Holiday Inn Dubai Business Bay Opens in the UAE

IHG | December 15, 2023

INTELITY Announces Steve Proctor as CEO to Lead Turnaround and Modernization of Hospitality Tech Platform

INTELITY | December 15, 2023

Jakarta Hotel Occupancy and RevPAR Reached Significant Levels in November

CoStar Group | December 14, 2023

U.S. Hotel Results for Week Ending 9 December

CoStar Group | December 14, 2023

The Link Between Sales and Customer Experience

Shep Hyken | December 14, 2023

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