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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences

Doug Kennedy | October 4, 2024

Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience

Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024

News

American Hotels Support Nearly One in 25 U.S. Jobs

AHLA | May 18, 2023

Exhibit Space for HFTP’s HITEC 2023 Is Sold Out, Wait List Added; 325+ Hospitality Technology Companies Represented

HFTP | May 18, 2023

STR: Jakarta Hotels Post Highest Room Rates Since 2018

STR | May 18, 2023

STR: U.S. Hotel Results for Week Ending 13 May

STR | May 18, 2023

Customer Service Is Like Dating

Shep Hyken | May 18, 2023

The Strong Rebound of Newport, Rhode Island, America’s First Resort City

Raymond Parejo | May 18, 2023

IHG and AXA Life Insurance Company to Bring InterContinental Sapporo to Japan

IHG Hotels & Resorts | May 18, 2023

Courtyard by Marriott Denver Tech Center Debuts After Extensive Renovation

Courtyard by Marriott | May 18, 2023

Hotel Indigo Los Angeles Downtown Appoints Josh Weast as Director of Food & Beverage

Hotel Indigo Los Angeles Downtown | May 18, 2023

TPG Hotels & Resorts Appoints Barbara Beckwith as General Manager of Mill Falls at the Lake

Mill Falls at the Lake | May 18, 2023

AC Hotel San Rafael Appoints Executive Team Ahead of Opening

AC Hotel® San Rafael by Marriott | May 18, 2023

Cotton Court Hotel Appoints Kate Diehl as Executive Chef

Cotton Court Hotel | May 18, 2023

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina Appoints Shane Nicolopoulos as General Manager

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina | May 18, 2023

Six Senses Partners With Grivalia Hospitality to Open First Greek Resort

Six Senses | May 18, 2023

Trilogy Hotel Montgomery, Autograph Collection Reopens Following Renovation

Trilogy Hotel Montgomery | May 18, 2023

GuestCast Named In-Room Entertainment Solution of the Year by 2023 TravelTech Breakthrough Awards

Hotel Internet Services, Inc. (HIS) | May 18, 2023

Canopy by Hilton San Francisco SoMa Opens in California

Hilton | May 18, 2023

Shaner Hotels Acquires 86-Room Hampton Inn & Suites by Hilton Hershey in Pennsylvania

Shaner Hotels | May 18, 2023

AHLA Welcomes Steven Nicholas as Board Member

AHLA | May 18, 2023

Joachim Jacob Appointed General Manager of Four Seasons Megève Collection

Four Seasons Hotels and Resorts | May 17, 2023

Radisson Individuals Lands at Munich Airport

Radisson Hotel Group | May 17, 2023

Hilton Enters Tunisia With Hilton Skanes Monastir Beach Resort

Hilton | May 17, 2023

Hilton Partners With Intersped d.o.o. Sarajevo for Hotels in Bosnia & Herzegovina

Hilton | May 17, 2023

IHG to Open 12 ‘Next Generation’ Holiday Inn Express Hotels Across Saudi Arabia Under MDA With Tashyid for Hotel Operations

IHG Hotels & Resorts | May 17, 2023

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    HITEC 2024 Welcomes Nearly 6,000 Industry Stakeho

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