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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences

Doug Kennedy | October 4, 2024

Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience

Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024

News

Majority of Corporate Travel Programs to Seek Lower Hotel Rates as COVID-19 Restrictions are Lifted

HRS | May 5, 2020

MGM Resorts International Reports First Quarter Financial and Operating Results

MGM Resorts International | May 5, 2020

Wyndham Hotels & Resorts Reports First Quarter 2020 Results

Wyndham Hotels & Resorts | May 5, 2020

Marriott Raises $920M Through Amendments to Co-Brand Credit Card Agreements With JPMorgan Chase and American Express

Marriott International, Inc. | May 5, 2020

U.S. Travel Reacts to SBA Decision on EIDL Eligibility

U.S. Travel Association | May 5, 2020

There’s Light at the End of the Tunnel: Implement Technology Today to Retain and Attract Top Talent Tomorrow

Robb Monkman | May 5, 2020

How to Leverage Technology to Protect Guests, Reduce Expenses, Optimize Revenue, and Take a Deep Breath

Maestro PMS | May 5, 2020

OTO Development Names Leadership Team for New Residence Inn Long Island Garden City

Residence Inn Long Island Garden City | May 5, 2020

Hospitality Financial Leadership: What Will the Post Pandemic Hotel World Look Like?

David Lund | May 4, 2020

Hotel Industry 2020 – The New Normal

Robert Rauch | May 4, 2020

Train Your Hotel Reservations on What to Say When Their Phones Start Ringing Again

Doug Kennedy | May 4, 2020

Avison Young Shares Q2 2020 Insights

Avison Young | May 4, 2020

KARA Hospitality Opens Extended Stay America – Colonial Heights – Fort Lee, in Colonial Heights, Virginia

Extended Stay America | May 4, 2020

Ashford Group of Companies to Return PPP Funds

Ashford Group | May 4, 2020

7 Signs You Need Help With Your Business Guest Experience

Pierre Verbeke | May 4, 2020

Commingle:Engage Offers Hotel Business Recovery Marketing Services

Lodging Interactive & Commingle:Engage | May 4, 2020

Wyndham Hotels & Resorts Launches New “Count on Us” Initiative to Build Confidence Among Guests and to Support Franchisees

Wyndham Hotels & Resorts | May 4, 2020

IHG Signs With Asia Pacific Hotels for Management of Fiesta Resort & Spa Saipan

IHG | May 4, 2020

Marriott, Hilton, and IHG Account for 69% of the Projects in the U.S. Hotel Construction Pipeline at the Close of the First Quarter of 2020*

Lodging Econometrics | May 4, 2020

Oetker Collection Appoints Dr. Timo Gruenert as New Chief Executive Officer

Oetker Collection | May 4, 2020

U.S. Travel Industry Releases Guidance for “Travel in the New Normal”

U.S. Travel Association | May 4, 2020

AHLA Releases Industry-Wide Hotel Cleaning Standards Through “Safe Stay” Initiative

AHLA | May 4, 2020

OYO Hotels & Homes Appoints Troy Alstead as Independent Member of the Board

OYO Hotels and Homes | May 1, 2020

In Focus: The Impact of COVID-19 on Hospitality

Russell Kett | May 1, 2020

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    HITEC 2024 Welcomes Nearly 6,000 Industry Stakeho

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