Uncommon Hospitality to Open Boutique Hotel in Portland, Maine’s Historic West End District
Post Company | December 13, 2022
5 Telltale Signs It’s Time to Change Your S&C System and Why It’s Quicker and Easier Than You Might Think
Ryan Hamilton | July 6, 2022
All Things Independent
The End of an Era: Google Says Goodbye to Keyword-Centric SEO / Max Starkov & Sue Wiker
HeBS | September 27, 2013
What is the situation? Since late 2011, Google has been moving in the direction of secure search. Put simply, this means that Google users' keyword searches are "protected" and are not disclosed to any website analytics tools, including Google Analytics, therefore showing up in analytics data as [not provided]. In other words, Google is not disclosing to website owners the keyword terms visitors use to find the site, e.g. "downtown Houston Hotels" or "Hotel near Times Square." Lately, such protected searches in the travel industry hovered just below 50 percent, meaning that almost half of all traffic from Google could not be broken dow...
Macfarlane Stonefield and Hyatt Open the 137-room Hyatt Place in Charlottesville, Virginia
Hyatt Place | September 27, 2013
CHICAGO (September 27, 2013) – Hyatt Hotels Corporation (NYSE: H) and Macfarlane Stonefield, LLC today announce the opening of Hyatt Place Charlottesville. This is the first Hyatt Place to open in the Charlottesville, Va. area, and is centrally located within the city in the Shops at Stonefield. "The Charlottesville area has become a destination for education, history, culture, and entertainment, and we know that travelers will appreciate the hotel's proximity to the city's dynamic mix of activity," said Sara Bishop, general manager of Hyatt Place Charlottesville. "While staying at the hotel, our guests will enjoy and appreciate the c...
First Hospitality Group Completes Renovation of Country Inn & Suites Bloomington-Normal Airport, IL
First Hospitality Group, Inc. | September 27, 2013
ROSEMONT, Ill., September 27, 2013 - Rosemont, Ill.-based First Hospitality Group, Inc. (FHG) today announced the completion of extensive renovations at its Country Inn & Suites by Carlson Bloomington-Normal Airport hotel in Bloomington, Ill. President and COO Robert Habeeb made the announcement. Each of the freshly painted and newly carpeted 82 guest rooms in the Country Inn & Suites Bloomington-Normal Airport has been updated with modern furniture, contemporary artwork, improved lighting and new mirrors, televisions, microwaves and refrigerators. In addition, all corridors have received new wall covering and the hotel's meetin...
Benchmark Names John Annicchiarico Director of Sales & Marketing for Villas of Grand Cypress Resort
Villas of Grand Cypress Resort | September 27, 2013
The Woodlands (Houston), Texas, September 27, 2013 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has appointed John Annicchiarico director of sales and marketing for the Villas of Grand Cypress. Mark Cox, Benchmark's general manager for the Villas, Benchmark's Personal Luxury Resort® in Orlando, Florida, made the announcement. "John makes an outstanding contribution to our team at Villas of Grand Cypress Resort," said Mr. Cox. "His guest-first approach to sales and marketing is a great fit for the legendary culture and tradition of world-class service we have built over the past 30 years....
Tom Smith Appointed as the General Manager for the 1,641-room Hyatt Regency Orlando
Hyatt Regency Orlando | September 27, 2013
The Rebranded Peabody Orlando Opens Next Month with Brian Comes as Hotel Manager & Nate Hardesty as Director of Sales & Marketing ORLANDO (SEPTEMBER 27, 2013) - Three key executives appointments were announced today in preparation for Hyatt Regency Orlando's opening, which is expected to occur on October 1, 2013 upon rebranding from The Peabody Orlando: Tom Smith has been appointed Area Vice President and General Manager, Brian Comes has been appointed as Hotel Manager, and Nate Hardesty has been appointed as Director of Sales and Marketing. Tom Smith, Area Vice President and General Manager of Hyatt Regency Orlando, is a 31-yea...
82% of UK Hotels Encounter Guest Complaints About In-Room Technology Says New Guest-tek Survey
Guest-tek | September 27, 2013
Hotel industry demands better broadband and entertainment technology to enhance guest satisfaction London, UK, 27 September 2013: More than four fifths of the UK's leading hotels (82%) have received guest complaints due to the lack of innovative technology on their premises. This is one of the findings from research carried out by Guest-tek™, the world's largest provider of IP-based technology solutions for the hospitality industry. "Our research reveals the vast majority of high-end UK hotels are not meeting the demands of their guests for appropriate levels of technology and internet services," says Charly Tomkys, EMEA Sales Manager...
Frederic Chretien is Appointed General Manager of the 181-room Outrigger Mauritius Resort and Spa
Outrigger Enterprises Group | September 27, 2013
HONOLULU, HAWAII - September 27, 2013 -- Darren Edmonstone, Outrigger® Hotels and Resorts executive vice president and managing director, Asia-Pacific, is pleased to announce the appointment of Frederic Chretien as general manager of the Outrigger Mauritius Resort and Spa, effective October 1, 2013. The property, which is currently undergoing an extensive renovation, is scheduled to open in December 2013. Chretien, a French and Mauritian national with 30 years' experience in hotel and food and beverage operations, will report to William Visser, Outrigger Hotels and Resorts vice president of operations, Asia-Pacific. Before joining Outr...
Crestline Hotels & Resorts to Manage Detroit Marriott Southfield and the Atlanta Marriott Norcross
Crestline Hotels & Resorts LLC | September 27, 2013
FAIRFAX, Va., Sept. 27, 2013 -- Crestline Hotels & Resorts LLC today announced it has assumed management of the Detroit Marriott Southfield in Michigan and the Atlanta Marriott Norcross in Georgia. The two full-service hotels were recently purchased by ASAP International Holdings, Inc. (OTC:ASAE) and will undergo product renovations and improvements in the coming months. "We interviewed many hotel management companies and are delighted to have selected Crestline as our third party manager for these properties. We are confident that Crestline will help us protect and increase our investments. As we acquire more hotels in the future, ...
Lodging Interactive Earns ‘Travel Weekly’ Gold Magellan Award
Lodging Interactive | September 27, 2013
Hospitality's leading interactive and social media marketing agency was recognized once again by Travel Weekly for its website design and development work in hospitality; Lodging Interactive continues to add services to enhance its digital marketing portfolio PARSIPPANY, N.J. - SEPTEMBER 27, 2013 - Lodging Interactive, a full-service digital marketing and social media engagement agency exclusively servicing the hospitality industry, has once again earned a coveted Magellan Award from Travel Weekly in the Hospitality Website Category. This year, the company was selected as a 2013 Gold Magellan Award Winner for its "outstanding" design an...
The 112-suite Residence Inn by Marriott Opens in Champaign, Illinois
Marriott International, Inc. | September 27, 2013
Champaign, Illinois - September 27, 2013 - The 112-suite Residence Inn by Marriott in Champaign, Illinois is scheduled to open today and will be the first to feature the brand's innovative new room design. Located at 502 West Marketview Drive, the Residence Inn Champaign will operate as a Marriott franchise, owned and managed by Hawkeye Hotels of Burlington, Iowa. Located five minutes from downtown and eight miles from University of Illinois Willard Airport, the Residence Inn Champaign offers its guests convenient access to University of Illinois at Urbana-Champaign, Assembly Hall and Alto Vineyards. Rates vary depending on length of st...
Slated for 2016 Completion, Renovations Begin for 393-room Hilton Charlotte University Place in NC
| September 27, 2013
CHARLOTTE, N.C., Sept. 27, 2013 -- The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. The Hilton Charlotte University Place is committed to an innovative approach to products, amenities and service, and has begun a $4 million renovation, which will be completed in 2016. The hotel aims to surpass the list of standard hotel amenities through offering the latest technology to make guests' stay even more pleasant. The Hilton Charlotte University Place is a Charlotte University lakeside hotel, ideal for both business and leisure travelers. With a 24-hour...
Development Begins in China on the 300-room Fairmont Hangzhou Slated to Open in 2017
Fairmont Hotels & Resorts | September 27, 2013
TORONTO, ONTARIO--(Sept. 28, 2013) - FRHI Hotels & Resorts (FRHI), the parent company of luxury hotel brand Fairmont Hotels & Resorts, and Hengli Management Co., Ltd, the subsidiary of Zhong An Real Estate Limited (672.hk) today announced Fairmont Hangzhou, a new luxury hotel development in the capital city of Zhejiang province in the heart of Yangtze River Delta region, Eastern China. Expected to open in 2017, Fairmont Hangzhou will feature 300 rooms, five diverse dining outlets, a health club and swimming pool, a Willow Steam Spa, and more than 32,000 square feet (3,000 square meters) of meeting and banquet space. The project ...
Rethink and Reinvent Hospitality Marketing
Full Lock Media | September 26, 2013
Full Lock Media, a boutique media and production company, invites you to reimagine the way you reach your current and potential clientele. We invite you to experience your market through our eyes. Over the years, we have had the opportunity to showcase some of the most beautiful properties both near and far. By combining our cinematic approach, aerial capabilities and unique editing we capture the emotional appeal your property and message wish to convey. For a more complete and thorough experience of our work, which is over 100 properties deep at this point and growing, visit www.fulllock.com . There you will find a glimpse into our fi...
New Travel Company Offers Untapped Ancillary Revenue to Hotel Companies
The Founders | September 26, 2013
Weston, Fla. (September 26, 2013) -- A new travel partner for the lodging industry, TourSales.com, brings untapped ancillary revenue to hotel companies through commissionable, online bookings of day tours and activities. Hotel guests can now book day tours and activities through hotel-branded websites which integrate the ecommerce booking engine of TourSales.com. Guests can book tours and activities prior to arriving in their destination, allowing hotels to capture revenue before guests purchase elsewhere upon arrival. TourSales.com's vast collection of 2,500 popular and special interest tours can also be marketed to guests during their...
Cannon Corporate UK Ltd and IHG to Open the Crowne Plaza® London – Albert Embankment in Spring 2015
IHG (InterContinental Hotels Group) | September 25, 2013
25 September, 2013 - InterContinental Hotels Group (IHG®) one of the world's largest hotel companies today announced the signing of Crowne Plaza® London – Albert Embankment, a first for the brand in London's Embankment. The hotel is due to open in the spring of 2015. Operating under a franchise agreement with Cannon Corporate UK Ltd, the upscale hotel is a new build property featuring in excess of 130 guest rooms and a restaurant overlooking the River Thames. Albert Embankment is undergoing significant regeneration and due to its close proximity to Lambeth Palace, the Houses of Parliament and the corporate centres of Waterloo and We...
Sofitel Appoints Stephanie Segoura and Jean-Christophe Gras as GMs in Montreal and Washington, DC
Sofitel | September 25, 2013
Paris, September 25, 2013 - Sofitel, the symbol of French elegance and paragon of luxury hospitality around the world, has announced top appointments at two of its North American properties: Jean-Christophe Gras as General Manager of Sofitel Washington DC Lafayette Square, and Stephanie Segoura as General Manager of Sofitel Montreal Golden Mile. Befitting their leadership roles, both are responsible for all operations at their respective addresses, including guiding sales and marketing initiatives and assuring that Sofitel's unique personality of art de vivre shines through all aspects of their hotels' guest experiences. Segoura's appoi...
$20 Million Renovation Completed for 275-key Le Méridien Atlanta Perimeter in Georgia
September 25, 2013
ATLANTA - Sept. 25, 2013 - Le Méridien Atlanta Perimeter's 12-month, $20 million renovation is complete. The first Le Méridien hotel to open in the Atlanta metropolitan area and one of nine new Le Méridien hotels slated to open within the year, celebrates its grand opening this September. Located in the bustling Perimeter Center business district, just minutes from downtown Atlanta, the hotel is owned by RockBridge Capital and managed by Wischermann Partners. "Guests are invited to discover the Dunwoody community where Le Méridien Atlanta Perimeter is located," General Manager Peter Dunn said. "We are equally exhilarated to be a res...
Nor1 Announces Acquisition of Flextrip
Flextrip | September 25, 2013
September 25, 2013 - Santa Clara, CA - Nor1, Inc., the technology leader in upsell solutions, announced today that it has completed its acquisition of Flextrip, Inc.™, a strategic player in the online distribution of tours and activities, based in Boulder, Colorado. Founded in 2011, Flextrip enables travel companies to monetize existing bookings by offering a unique comprehensive selection of tours and activities via its automated interface. By acquiring Flextrip, Nor1 will leverage the technology and expertise of both companies, thereby enhancing the upsell and cross-sell capabilities it provides its hotel customers, in a way that ha...
Group Business for 2014: Old Tricks in a New Environment by Brenda Fields
Brenda Fields | September 25, 2013
September 25, 2013 The latest technology has afforded meeting planners greater efficiency when researching venues, making a booking, and when communicating with attendees. Technology has also enhanced the actual meeting experience for both attendees on property as well as off site with live feeds and video streaming, and real time social media feedback. Meeting attendees take notes on tablets and take photographs and videos of presentations with their smart phones, almost eliminating the need for paper and pencils! To stay competitive and current with the changing trends, hoteliers are adding technological enhancements to the entire boo...
Las Vegas Sands Names David Horton as New Chief Marketing Officer
Las Vegas Sands Corp. | September 25, 2013
Las Vegas, NV (September 25, 2013) - Las Vegas Sands Corp. (NYSE: LVS) announced today that David Horton has joined the company as chief marketing officer. He will have overall responsibility for all sales and marketing functions, including revenue management, distribution strategies, guest experience, and product development. Mr. Horton began his career working with independent hotels and resorts in sales, then quickly rose through the ranks assuming responsibility for all sales and marketing functions of large complex resorts. He joined Hilton Hotels almost fifteen years ago and for the past four years, has been responsible for the Hi...
Baha Mar Names Paul V. Pusateri COO of $3.5 Billion Destination Gaming Resort in the Bahamas
Baha Mar | September 25, 2013
NASSAU, The Bahamas, Sept. 25, 2013 -- Baha Mar Ltd. today announced that Paul V. Pusateri has been named Chief Operating Officer of Baha Mar, effective immediately. In this new role, Mr. Pusateri will be responsible for all day-to-day operations at the $3.5 billion destination gaming resort, which is the largest single-phase luxury resort project in the history of the Caribbean. Baha Mar, a stunning 1,000-acre destination resort along 3,000 feet of pristine beach in Nassau, will also be home to Rosewood at Baha Mar, Mondrian at Baha Mar and Grand Hyatt at Baha Mar and offer 2,200 new luxury rooms, suites and residences. Discerning trav...
New Hilton Dining Concept, Herb N’ Kitchen Restaurant, Makes Global Debut at New York Hilton Midtown
Hilton Hotels & Resorts | September 25, 2013
MCLEAN, Va. & NEW YORK - September 25, 2013 - Hilton Hotels & Resorts the flagship brand of Hilton Worldwide, today announced the launch of Herb N' Kitchen, its new dining concept that infuses fresh, local gourmet food into an upscale restaurant and convenient culinary market. Now open inside New York Hilton Midtown, the largest hotel in Manhattan, the first Herb N' Kitchen offers locals and travelers healthy fare for breakfast, lunch and dinner; and the choice of restaurant dining at their leisure, meals packaged to take away or in-room delivery for hotel guests. With a shift in the way today's travelers dine, the quick service...
Concord Hospitality Appoints Dean Wendel as Corporate Director Food and Beverage
Concord Hospitality | September 25, 2013
RALEIGH, N.C., September 25, 2013 - Officials for Concord Hospitality Enterprises, one of the top-ranked hotel operators in North America, today announced the appointment of Dean Wendel as the company's new corporate director of food and beverage. Formerly the executive chef/director of food and beverage for Concord's award-winning Renaissance Raleigh Hotel, Wendel will assume responsibility for the continued evolution of the culinary programs at the company's 14 full service and 84 select service hotels. "Few chefs have both a passion for quality food and an effective management style that brings out the best in the operation and its p...
Maestro Users Conference Gives Independent Operators Strategies to Maximize Profit and Productivity
Maestro Property Management Solution | September 25, 2013
NORTHWIND Provides Maestro Users with Business Strategies, Profit-Generating Tools, and Interactive Sessions that Improve Revenue, Operations, and Guest Service Across All Property Departments Markham, ON - September 25, 2013 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the industry's leading independent hotel, resorts, and multi-property groups, hosted its 2013 Maestro Users' Group conference in San Antonio, Texas. The event, held at the Hotel Contessa September 16 - 19, was jam packed with interactive sessions, networking opportunities, hands-on labs, partner ...
