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All Things Independent
Carlos Bueno Appointed Director of Operations at the Boston Harbor Hotel
the Boston Harbor Hotel | September 10, 2013
BOSTON, September 10, 2013 - The Boston Harbor Hotel is pleased to announce that Carlos Bueno has been appointed Director of Operations. In this new role, Mr. Bueno will be responsible for driving operational excellence and ensuring implementation and execution of hotel programs and initiatives. He will continue to oversee the Food and Beverage operation while taking on the responsibilities for the Health Club & Spa, Security and Engineering departments. Carlos Bueno joined the Pyramid Hotel Group and the Boston Harbor Hotel in January 2012 as Director of Food and Beverage, and has been instrumental in energizing the food and bevera...
Gerard Denneny Named as General Manager for the 240-room Viceroy New York to Open in October 2013
Viceroy New York | September 10, 2013
NEW YORK, Sept. 10, 2013 -- Viceroy Hotel Group is pleased to announce Gerard Denneny as General Manager of the brand new property Viceroy New York, slated to open in October on the iconic West 57th Street. Mr. Denneny, a luxury hotel veteran with over 20 years of management experience, began his position in April and is responsible for overseeing the successful launch of the 29-story hotel. In his role as General Manager, Mr. Denneny will oversee Viceroy New York's operations, as well as lead the New York team in delivering Viceroy Hotel Group's premier standards of service. The hotel – the group's first Viceroy branded property in N...
Wanda Hotels & Resorts Achieves Critical Success with Integrated Newmarket Solutions
Newmarket International, Inc. | September 10, 2013
September 10, 2013 - Portsmouth, NH - Wanda Hotels & Resorts Co Ltd ("Wanda"), a leading global operator of luxury Chinese hospitality brands as well as one of the world's outstanding hotel ownership and management companies, selected an integrated solution from Newmarket International, Inc. ("Newmarket") to improve their operations. In use for over one year, Wanda has seen significant improvement in its operations and grown its business by utilizing Delphi Global and Delphi Multi-Property Edition, MeetingBroker, and Delphi Diagrams. "We chose Newmarket because the integrated solution provided us with what we needed to improve our d...
Hampton by Hilton Debuts in Russia with the Opening of the 148-room Hampton by Hilton Voronezh
Hilton Worldwide | September 10, 2013
VORONEZH, Russia and MCLEAN, Va. - September 10, 2013 - Hampton by Hilton today announced the opening of its first hotel in Russia, Hampton by Hilton Voronezh. The opening marks the introduction of the mid-priced brand to Russia, and becomes the 21st Hampton by Hilton welcoming guests in Europe. Hampton by Hilton is one of Hilton Worldwide's ten global hotel brands, providing value and a consistent experience with its comfortable accommodation and friendly 'Hamptonality' service culture. Guests can enjoy all of the signature brand features including complimentary Wi-Fi, a hot breakfast, and on-site fitness centre as well as Hampton by H...
The Langham, Chicago Opens; The 316-room Hotel Resides in Iconic Mies van der Rohe Building
Langham Hospitality Group | September 10, 2013
CHICAGO, Sept. 10, 2013 -- Langham Hospitality Group's fourth U.S. property — The Langham, Chicago — officially opens today on September 10, 2013. Located in the last office building designed by Ludwig Mies van der Rohe, known for developing the modern skyscraper, the 316-room hotel resides within the 52-story landmarked riverfront property at 330 N. Wabash in the heart of downtown Chicago just minutes from the loop business district and Michigan Avenue. Reflecting Langham's signature style and commitment to personalized, attentive service, this is the company's first purpose-built hotel in the United States. "After more than four y...
Dual-Hotel Development Underway to Open Four Points by Sheraton and Element in Queens, NY in Q3 2015
Four Points by Sheraton | September 10, 2013
STAMFORD, Conn. - September 10, 2013 - The New York City borough of Queens will soon be home to a dual-hotel development featuring two popular Starwood brands. Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) today announced plans to open Four Points by Sheraton Flushing and Element Flushing in September 2015. Owned by Century Construction Group, the hotels will boast a convenient location, just ten minutes from LaGuardia Airport (LGA). "This exciting, new project will combine our affordable and stylish Four Points brand with our eco-wise Element brand in one location within the vibrant borough of Queens," said Brian McGuinness...
Report Shows Trust in Hotel Online Reviews is On the Rise
Lodging Interactive | September 10, 2013
Lodging Interactive's Online Guest Review System is ideal for independent hotels struggling with limited financial and human resources to manage feedback PARSIPPANY, N.J. - SEPT. 10, 2013 - A June 2013 Local Consumer Review Study reveals that 79 percent of consumers trust online reviews as much as personal recommendations. Findings from the study suggest "more consumers are reading reviews as part of their pre-purchase research before selecting a local business to use. They are forming opinions faster and needing to read fewer reviews before they trust (or don't trust) a local business. This puts increased emphasis on local businesses ...
Starwood Hotels Signs Deal with Demsa Group to Debut St. Regis in Turkey with The St. Regis Istanbul
St. Regis Hotels & Resorts | September 10, 2013
ISTANBUL - September 10, 2013 - St. Regis Hotels & Resorts, part of Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT), has signed an agreement with Nisantasi Konaklama ve Otel Hizmetleri A.S. (Demsa Group) to open a St. Regis hotel in Istanbul. Set to open in the first half of 2014, The St. Regis Istanbul will mark the debut of the luxury brand in Turkey and extend Starwood's presence in the country. "We look forward to a long-term collaboration with Demsa Group starting with the launch of our St. Regis brand in Istanbul, a thriving historical city that is becoming a major player in global travel," said Michael Wale, Presiden...
The 110-room Renaissance Izmir Hotel Opens in Turkey
Renaissance Hotels | September 10, 2013
September 10, 2013 - LONDON – Renaissance Hotels, the signature lifestyle brand of Marriott International, announced today the opening of the new Renaissance Izmir Hotel in Turkey. With its chic design and architecture, the new hotel is ideally located minutes from the city centre and sea front promenade. "We are thrilled to grow our portfolio in Turkey to ten hotels with this unique property as well as introduce the Renaissance Hotels brand to Izmir," said Amy McPherson, President and Managing Director for Marriott International in Europe. "With its sophisticated ambience and signature Renaissance Hotels programmes including NAVIGATO...
Autograph Collection Expands Portfolio with The Lexington NYC Along with New Hotels in FL and NC
Autograph Collection | September 10, 2013
BETHESDA, MD - September 10, 2013 - The Autograph Collection, an exclusive portfolio of passionately independent hotels, continues to grow with the inauguration of four new distinct travel experiences this Fall. Nearing its 50th hotel milestone, the collection proudly introduces its third hotel in New York City, The Lexington New York City, the luxurious Siena Hotel in North Carolina and the boutique Castle Hotel in Florida. Most recently Autograph Collection made entrée into the United Kingdom with the induction of the majestic St. Ermin's Hotel in London. Exactly like nothing else, the Autograph Collection is an upscale portfolio of ...
Brian DePalma Named President/CEO of DePalma Hotel Corporation
DePalma Hotel Corporation | September 10, 2013
Joseph DePalma Sr. to Maintain an Active Role as Chairman Arlington, TX, September 10, 2013 - Joseph DePalma, Sr., Founder & Chairman of DePalma Hotel Corporation, announced today the promotion of Brian DePalma to the role of President & CEO of the company founded in 1983. "The DePalma organization has always been a family company with a focus on engaged relationships with our hotel owners. Brian has spent the past ten years directing various aspects of our company from hotel General Manager, to Regional Director and Project Manager, to Chief Operating Officer. Most importantly, I'm confident he will continue to ensure financial...
hotel SystemsPro Strengthens Client Services, Appoints Greg Woodliff Director of Technical Support
hotel SystemsPro | September 10, 2013
Woodliff Brings 20 Years of Professional Technical Support and Management Experience to Serve hotel SystemsPro Clients Atlanta, Georgia - September 10, 2013 - hotel SystemsPro, a leading provider of ASP-based, enterprise hotel sales software announced it appointed Greg Woodliff as director of technical support. Woodliff will supervise the support of all hotel SystemsPro products to maintain the highest service standards. He comes to the company with more than 20 years of hospitality technology support experience. Click here for more information on hotel SystemsPro products. hotel SystemsPro provides ASP-based enterprise hotel sales soft...
TRUMP HOTEL COLLECTION Appoints Shafi Syed as VP of Hotel Development and Acquisitions for IMEA
September 10, 2013
NEW YORK, NY - Sep 10, 2013 - Shafi Syed has joined TRUMP HOTEL COLLECTION™ as vice president of development and acquisitions for India, the Middle East and Africa (IMEA). An industry veteran with more than 20 years of related experience, Syed will steer expansion efforts from TRUMP HOTEL COLLECTION's new regional headquarters in Dubai -- a strategic hub in a region crucial to achieving the brand's goal of 30 hotels by the year 2020. Syed will target key developing markets in the region identifying and cultivating relationships with highly select investors and hotel developers who seek a globally recognized luxury brand that can open ...
HMC Assumes Management of 118-room Best Western Garden Oasis in Odessa, Texas
Hospitality Management Corporation (HMC) | September 10, 2013
Dallas, TX, September 10, 2013: Leo Spriggs, President/CEO of Hospitality Management Corporation (HMC), one of the country's largest third-party privately held hotel management companies ranked in the top 40 (of all third party and owner operated) largest independent U.S. Hotel Operators is pleased to announce that HMC has taken over management of the Best Western Garden Oasis Odessa, Texas adding to HMC's growing portfolio of managed properties. The Best Western Garden Oasis offers 118 guest rooms including two large suites, business plus rooms, complimentary breakfast, indoor heated pool, business center, fitness room, meeting facilit...
The Hotel Yearbook Launches First-Ever Special Edition on Hotel Technology
The Hotel Yearbook | September 10, 2013
Published exclusively as an e-book, the new publication features contributions from over 30 opinion leaders around the world on the outlook for technological innovation in several key areas affecting the future success of a hotel enterprise LAUSANNE, SWITZERLAND - 10 September 2013 - Wade & Co. SA, the Swiss-based publisher of The Hotel Yearbook, an annual compendium of expert opinion and insights on the future of the hotel industry, announces the launch of The Hotel Yearbook 2014 - Technology, its first Special Edition. The 80-page publication examines the changing technology landscape in the world of hospitality. "Since its incept...
Quadriga Formally Launches in the Middle East and Announces New Contract Signings in Muscat and Doha
Quadriga | September 10, 2013
Industry veteran Prem Kumar is appointed to lead the new operation September 10th, 2013: Quadriga, the leading global provider of guest-facing technology solutions for the hospitality industry, has established a new subsidiary based in Dubai, to support the growing business needs of its customers. Dubai provides an important regional hub for global hotel brands, seeking to expand across the Middle East region, Africa and Asia, and Quadriga's international expansion responds to their growing need for a single partner to help them deliver a consistent guest connectivity and entertainment experience across multiple continents. In addition ...
As Renovations Near Completion, the 293-room Crowne Plaza Princeton Opens in New Jersey
Crowne Plaza Princeton | September 10, 2013
PRINCETON, N.J., Sept. 10, 2013 -- Renovations are nearing completion at the Crowne Plaza Princeton, formerly the Wyndham. The hotel, one of the largest in the area, finished its expansive first round of renovations in July as a part of the transition to the Crowne Plaza brand. After closing the guestroom portion of the hotel for six months and completing a comprehensive multi-million dollar renovation, the Crowne Plaza Princeton is open and receiving wonderful reviews. In addition to a complete renovation of all 284 guest rooms; 6 oversized suites and a dramatic three bedroom 1,100 square foot Presidential Suite have been added to the ...
Island Hospitality Selected to Manage the 111-room Hampton Inn & Suites in Exeter, New Hampshire
Island Hospitality | September 10, 2013
PALM BEACH, Fla., September 10, 2013 - Officials with Island Hospitality, one of the nation's largest hotel management companies, today announced that it has been engaged by Chatham Lodging Trust (NYSE:CLDT) to operate the 111-room Hampton Inn & Suites in Exeter, N.H. This engagement extends Island's east coast penetration to 11 states and the District of Columbia and marks the 16th Hilton-branded hotel in its growing portfolio. The hotel was acquired earlier this summer by Chatham Lodging Trust, a hotel real estate investment trust (REIT) focused on investing in upscale extended-stay hotels and premium branded select-service hotels...
Blue Light Hotels Opens DoubleTree by Hilton Kamloops in British Columbia, Canada After Renovation
DoubleTree By Hilton | September 10, 2013
KAMLOOPS, British Columbia, Canada - September 10, 2013 - DoubleTree by Hilton today announced the opening of DoubleTree by Hilton Kamloops following the completion of a 19-month, multi-million dollar renovation. The property, formerly The Coast Canadian Inn, becomes the first globally-branded hotel to open in downtown Kamloops, delivering upscale accommodations and the first-class service for which the DoubleTree by Hilton brand is known. With the transformation complete, the six-story property unveils a modern design throughout the 100 guest rooms and public areas. The hotel is owned and managed by Blue Light Hotels Ltd. "From its bea...
Service Excellence: The Professional’s Pledge / Bryan Williams
B.Williams Enterprise | September 10, 2013
September 10, 2013 From this day forth, I will be ashamed if I intentionally give anything less than my best. I have value, and was not put on this earth to begrudgingly exist. No, I was put here to make a meaningful and positive difference in the lives of others. Every book I've read, every class I've attended, and every lesson I've learned was not for me alone. I was blessed with such knowledge so I may use it to bless others. Otherwise, if I keep it to myself, I am being selfish. Yes, I am being unprofessional. To be professional is what I am called to be. To take pride in my work is what I am called to do. Henceforth, I will always ...
Educational Institute’s India Office Welcomes New Sales Manager
American Hotel & Lodging Educational Institute | September 10, 2013
Mumbai, India, September 2013 - The India office of the American Hotel & Lodging Educational Institute (EI) has hired Ankush Saraf as sales manager, focusing on industry sales. Mr. Saraf comes to EI from FranklinCovey India and Southeast Asia, where he was a client partner-corporate sales and public programs. He also worked for Shriram Excellency Group of Hotels and Resorts as a sales executive in the area of banquet and event sales. He has also worked for a number of hotel companies, including ITC-Sheraton Rajputana Palace, Taj-Rambagh Palace, and Le Meridian; and as a customer service associate for Convergys India Private Limited....
NewcrestImage Celebrates Groundbreaking for the 119-room Holiday Inn Express in Waco, Texas
NewcrestImage | September 10, 2013
September 10, 2013 - NewcrestImage broke ground on its latest development: a custom built, state-of-the-art Holiday Inn Express, in Waco, TX. The Waco, TX, market is one that has seen consistent, if moderate, growth across all key hotel and lodging metrics in the last twelve months; from occupancy to ADR via number of rooms available, all have seen growth. As home to Baylor University and Hillcrest Heath Systems, the city attracts a diverse range of visitors, and acts as a main stopover for visitors from Austin and Dallas. The property will be located in the mixed-use Legends Crossing development; a development which offers residents an...
$40 Million Renovation Completed for the 470-key Chicago Marriott O’Hare
Chicago Marriott O'Hare | September 10, 2013
CHICAGO, Sept. 10, 2013 -- The reinvented Chicago Marriott O'Hare has recently unveiled a major $40 million renovation. The revamped Chicago O'Hare airport hotel boasts enhanced accommodations featuring a gorgeous new porte-cochere, modular workspaces and social areas in the reinvented lobby, plus a stylish day-to-night-bar for any social gathering. The hotel's interior space was fully renovated, including the lobby, bar and lounge, guest rooms and fitness center. To better serve business guests and meeting hosts, the hotel's 6,400 square feet of function space now features 14-foot ceilings plus state-of-the-art lighting and sound. All ...
SkyTouch Hotel OS Now Offers CRS Interface
SkyTouch Technology | September 10, 2013
Interfaces utilizing HTNG specifications affirms commitment to ease-of-partnership and rapid deployment; Pegasus certifies interface for RVNG CRS September 10, 2013 - SkyTouch Technology, which offers the most widely distributed cloud-based property management system in the lodging industry, has developed interfaces utilizing HTNG specifications to distribution partners in its Hotel OS property and rate management system. SkyTouch signed a new interface agreement with Pegasus Solutions to provide seamless connections to its RVNG central reservation system. "SkyTouch is committed to bringing tightly integrated solutions to our customers,...
