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All Things Independent
CSM Lodging Names Shand Luce as Director of Operations for The Depot Renaissance Minneapolis Hotel
The Depot Renaissance Minneapolis Hotel | August 14, 2013
Minneapolis, Minnesota, August 14, 2013 - CSM Lodging, a division of CSM Corporation, has appointed Shand Luce director of operations for The Depot Renaissance Minneapolis Hotel. Michael Clark, general manager, made the announcement. "It is a pleasure to welcome Shand to The Depot," said Mr. Clark. "This is our company's flagship property, and Shand brings to us important experience in operating first rate, full service hotels within major destination markets. We are glad he is a part of our executive team." A hospitality executive with extensive experience with luxury properties, Shand Luce was previously general manager of the Newport...
Florida’s 517-room W Fort Lauderdale Welcomes Cesar Wurm as Director of Sales and Marketing
W Fort Lauderdale | August 14, 2013
FORT LAUDERDALE, FL - August 14, 2013 - W Fort Lauderdale is proud to announce the appointment of Cesar Wurm as the new director of sales and marketing. A Starwood veteran, Wurm will be responsible for continuing to drive occupancy and overseeing all marketing and public relations efforts at the oceanfront resort. "Cesar is an accomplished sales and marketing professional and we are so thrilled that he has chosen W Fort Lauderdale to further showcase his talents," said Tara Whitmire, director of human resources at the hotel, "We're eager to apply his expertise to our incredible team that strives to offer the best guest experience possib...
T.R. ENGEL Group (‘TRE’) Adds Two Hotels to Portfolio
T.R. ENGEL Group, LLC - TRE | August 14, 2013
Boston, Massachusetts - August 13, 2013 - Today, the T.R. ENGEL Group, LLC ('TRE') announced the addition of the Renaissance Schaumburg Convention Center Hotel, in Schaumburg, IL and the former Marriott Charlotte Executive Park in Charlotte, NC to its asset management portfolio, bringing its total full-service hotels under third-party asset management to nine properties and over 4,800 rooms. At the 500-room Renaissance Schaumburg Convention Center Hotel, TRE will focus on establishing the Convention Center as the premier Midwestern destination for groups and exhibitors, expanding the asset's regional and national draw. Meanwhile, at the...
Hay Creek Hotels Adds the Historic 114-room Redmont Hotel in Birmingham, Alabama to its Portfolio
Hay Creek Hotels | August 14, 2013
EXETER, New Hampshire (August 14, 2013) - Hay Creek Hotels announced today that it has been selected to oversee the total renovation The Redmont Hotel, an historic 114 room full service hotel located in Birmingham, Alabama. Hay Creek Hotels will also manage the property when renovations have are complete in early 2014. The Redmont Hotel is listed on the National Register of Historic Places and benefits from its central location in the heart of Birmingham's business district and its close proximity to the University of Alabama at Birmingham. The hotel features Birmingham's only rooftop bar and easy access to the city's many attractions. ...
At Your Service: An Affordable Hotel App that Engages Guests and Increases Revenue
HandHeld Hospitality, LLC | August 14, 2013
Hotel Managers and Management Companies are under constant pressure to maximize total spend per room night, especially when room rates are continually challenged. On a daily basis hotels are in need to maximize their revenues and to engage in-house guests in every service and activity offered. Much revenue is lost due to activity- and dining cancellations that do not get rebooked and due to unawareness by guests of what is going on and general misinformation. This inefficiency costs hotels millions of dollars per year in lost revenue opportunities, not to mention the resulting negative impact on guest satisfaction. HandHeld's mobile app...
Growing Hostel Brand, Generator, Acquires Properties in Paris and Rome; Secures Further Investment
Generator | August 14, 2013
New hostels in Paris and Rome set to open in 2014 as further investment from Patron Capital accelerates Generator Hostels rapid expansion plans August 14, 2103 - Generator, the award-winning group of urban design hostels, has acquired two further sites in Paris and Rome as part of its on-going European rollout. The Paris site will be the brand's largest to date with 950 beds. The acquisitions mark the growth of Generator's portfolio from two properties to ten in less than three years, making Generator the world's fastest growing hostel brand. The expansion, which will take the company's total bed stock to in excess of 6,400, follows on ...
Chatham Lodging Acquires 111-room Hampton Inn & Suites in Exeter, New Hampshire for $15.2 Million
Chatham Lodging Trust | August 14, 2013
PALM BEACH, Fla., August 13, 2013 - Chatham Lodging Trust (NYSE: CLDT), a hotel real estate investment trust (REIT) focused on investing in upscale extended-stay hotels and premium branded select-service hotels, today announced that it has acquired the 111-room Hampton Inn & Suites in Exeter, New Hampshire for a purchase price of $15.2 million, plus customary pro-rated amounts and closing costs. The Hampton Inn & Suites opened in August 2010 and is located in the seacoast area of southern New Hampshire. With convenient access to Interstate 95, the LEED-certified hotel is proximate to Phillips Exeter Academy and strong corporate ...
eRevMax Becomes the First Channel Manager to Complete Interface with GTA
eRevMax | August 14, 2013
London, UK, August 14, 2013: Global wholesale travel provider GTA and eRevMax, the automated online distribution and channel management specialist, have established a two-way XML connection for rate, inventory and reservation distribution between properties on GTA's booking systems and subscribers of eRevMax. Following its interface certification with RateTiger, GTA is now incorporated into eRevMax's Channel Ecosystem. Properties on GTA's booking systems will benefit from eRevMax's Reservation Delivery service, which facilitates automatic transfer of reservations data booked through GTA's online sales channels directly to the hotel prop...
The Smart Hotelier’s Guide to 2014 Digital Marketing Budget Planning
The Authors and HeBS Digital | August 14, 2013
By Max Starkov & Mariana Mechoso Safer Hoteliers, we have just passed the mid-year mark and it's time to plan your digital marketing budgets for next year. Budgeting season is the ideal time to assess your business objectives, as well as audit the performance of the initiatives you invested in this year. 2014 is expected to be another great year in hospitality. To start with the good news, travel demand is projected to be up by 3.3 percent while supply will be up only one percent (PKF). All three key performance metrics are expected to experience positive growth over the already robust growth in 2013. The U.S. hotel industry's occup...
Lodging Econometrics Releases its 2015 Forecast for New Hotel Openings Predicting 739 U.S. Projects
August 13, 2013
August 13, 2013 - Lodging Econometrics' (LE's) forecast predicts New Hotel Openings of 739 Projects/ 82,587 Rooms for 2015, representing a growth rate for new supply of 1.6%. This is a slow, moderate but steady uptrend improvement over 2011's cyclical bottom of 346 Projects/ 37,193 Rooms. Despite these increases, the industry is still far away from the peak for New Openings of 1,341 Projects/ 154,258 Rooms set in 2008, a feat that will not likely be repeated until late this decade, if at all. The 2015 forecast is contingent upon two factors; that the hotels already in the Pipeline continue to migrate forward at the quickened pace establ...
VirtualHotel by Cardola is Improving Service Delivery, Loyalty and Revenues
Cardola | August 13, 2013
Built by hoteliers for hoteliers, the custom mobile concierge app makes requesting services and amenities easy, and tracks delivery in real time to ensure satisfaction and a stellar reputation [ATLANTA - AUGUST 13, 2013] - What happens when a development company, owned by a hotel group, creates a flexible, customizable and affordable mobile concierge platform? It results in a reliable and robust mobile app featuring personalized modules to access and maximize hotel services. VirtualHotel by Cardola is the newest mobile app for the North America hotel market designed to enhance communication and revenue channels by facilitating multiling...
White Lodging Names New General Managers for Eight Properties Including Hotels in FL, IN, NY and IL
White Lodging Services Corporation | August 13, 2013
MERRILLVILLE, Ind., Aug. 13, 2013 -- White Lodging is pleased to announce the following individuals have been named general managers within the last month across the company. Brian Dickson has been promoted to general manager of the Embassy Suites Tampa Brandon. Previously, Dickson was the director of operations at the Marriott Austin South. Dickson started his hotel career with Hilton Hotels at the Embassy Suites Austin Townlake property as a guest services associate, before being promoted to night manager and assistant front office manager. Dickson also spent two years with John Q. Hammons (JQH) Hotels at the Embassy Suites East Peori...
The Sereno Group Names Samy Ghachem as General Manager for Le Sereno St. Barth’s in the Caribbean
| August 13, 2013
NEW YORK - August 13, 2103 - The Sereno Group, owner and operator of Le Sereno St. Barth, Le Sereno Villas and the soon to be unveiled Le Sereno, Lake Como in Italy, is pleased to announce the appointment of Samy Ghachem as the new general manager for Le Sereno St. Barth's. Ghachem has accumulated more than 19 years of extensive experience in the travel industry with a strong focus in luxury marketing. "It is with great pleasure that we introduce Samy Ghachem as our new general manager," says Luis Contreras, owner of Le Sereno. "Recognized for his dedication and commitment, Ghachem demonstrates an unparalleled level of service and profe...
Wyndham Hotel Group Rebrands 219-room Hotel and Conference Center Near HQ; $10 Million Redo Planned
Wyndham Hotel Group | August 13, 2013
PARSIPPANY, N.J. (August 13, 2013) – Wyndham Hotel Group, the world's largest hotel company with approximately 7,410 hotels and part of Wyndham Worldwide Corporation (NYSE: WYN), has rebranded and taken on the day-to-day management of the Hamilton Park Hotel and Conference Center in Florham Park, N.J., converting the property to the upper-upscale Wyndham Hotels and Resorts® brand. Wyndham Hamilton Park Hotel and Conference Center, owned by Hospitality Properties Trust, is scheduled to undergo a $10 million renovation project over the next three years to enhance public spaces, dining facilities and guest rooms. The 219-room property i...
Ashford Trust Enters Into Nine New Franchise Agreements Including The New Marriott Beverly Hills
Ashford Hospitality Trust | August 13, 2013
To Convert the Crowne Plaza Beverly Hills to a Marriott Hotel and Convert Eight Hotels from Brand-Managed to Franchised DALLAS, Aug. 13, 2013 -- Ashford Hospitality Trust, Inc. (NYSE: AHT) today announced that as part of the Company's ongoing asset management initiatives, it has entered into a franchise agreement to convert the 258-room, Crowne Plaza Beverly Hills to a Marriott after the expiration of the existing Crowne Plaza license agreement in March of 2015. The conversion includes an extensive product improvement plan (PIP), estimated at $25 million, to include an upgrade of the Heating, Ventilation and Air Conditioning (HVAC) syst...
eNewsletters Proving to be Very Effective for Hotels
Lodging Interactive | August 13, 2013
Lodging Interactive offers a fully managed eNewsletter service offering copywriting, creative design, email list management, distribution and analytics reporting to hotels PARSIPPANY, N.J. - AUGUST 13, 2013 - While fax machines and snail mail have entered into the "here today, gone tomorrow" category, email newsletters continue to serve as a cost-effective way for hoteliers to provide content and offers that guests will find informative and inviting. Although social Media channels are fast-becoming the preferred eMarketing method for communicating with consumers, 68 percent of marketers agree that eNewsletters are the top email messages...
hotel SystemsPro Signs Chain Agreement with Red Lion for hotel ServicePro Rollout
Red Lion Hotels Corporation | August 13, 2013
Red Lion Hotels Corporation Implements hotel ServicePro Preventive Maintenance and Guest Service Solution for More Efficient Property Operations at all Corporate Owned Properties Atlanta, Georgia - August 13, 2013 - hotel SystemsPro, a leading provider of ASP-based, enterprise hotel sales software announced Red Lion Hotels Corporation (Red Lion) implemented the hotel ServicePro system at 27 properties. Rollout was completed in July 2013. The Red Lion Hotels and Red Lion Inn & Suites network is comprised of more than 50 hotels with over 9,000 rooms and nearly half a million square feet of meeting space. It is engaged in the franchisi...
Sophie Brosse Appointed as Assistant General Manager of the 99-key Le Méridien Bora Bora
August 13, 2013
August 13, 2013 (Bora Bora) - Le Méridien Bora Bora has announced the appointment of Sophie Brosse as Assistant General Manager. Well-traveled and widely experienced with more than 15 years in the luxury hotel and resort industry, Sophie will work closely with General Manager Boumédiène Ouadjed in overseeing all operations to assure an exquisite stay for guests at the award-winning water's-edge resort on the "Pearl of the Pacific." "We're delighted to welcome Sophie to Bora Bora. Her experience working in French Polynesia and passion for the beauty and culture of the islands make her the perfect fit for enhancing the guest experience...
Noble House Hotels & Resorts Names Marco Perry as General Manager for the Riviera Palm Springs in CA
| August 13, 2013
Patrick Connors Appointed as Director of Sales & Marketing PALM SPRINGS, Calif. - August 13, 2013 - Noble House Hotels & Resorts, Ltd. (NHHR) - a collection of luxury hotels and resorts - proudly announces the appointment of Marco Perry as General Manager and Patrick Connors as Director of Sales and Marketing at Riviera Palm Springs, located at the base of the San Jacinto Mountains. As the General Manager, Perry will be responsible for overseeing the day-to-day operations of the resort, while maximizing company revenue. Connors, as the Director of Sales and Marketing, will be responsible for the planning and development of the s...
Sabre Hospitality Wins Awards for Website Design
Sabre Hospitality Solutions | August 13, 2013
SOUTHLAKE, Texas, Aug. 13, 2013 - Sabre Hospitality Solutions, a global technology company serving the hospitality industry, won eight awards for website design in the Media and Interactive Award category of the 43rd Annual Creativity International Awards. The announcement marks the first round of results in the 2013 award season. "A hotel's website plays such a critically important role in the successful marketing and sales of a chain or property and its overall brand," said Robert Dawson, vice president internet marketing and web development services for Sabre Hospitality Solutions. "Being recognized by the creative community for our ...
Seven Days of Revenue Management Success – Part One By Jean Francois Mourier
REVPAR GURU | August 13, 2013
By Jean Francois Mourier August 13, 2013 In our office, we like to begin each week as an opportunity for new successes. We forget about the challenges and obstacles we may have experienced the week prior, because every week is a chance to start over. Each week is a chance for our team to strive for excellence, and so far, it's a philosophy that has served us well. Today, it is your property's chance to start over as well. You can revamp your revenue management strategy, simply by following these seven simple steps. Using these tips, you will see drastic increases in your bookings and RevPAR, and ensure that your property has seven days ...
Agilysys Announces Availability of SWSDirect
Agilysys | August 13, 2013
Inventory and Procurement Application Provides Intuitive Shopping Cart Experience, Supplier Portal, Enhanced Features and Functionality ALPHARETTA, GA. - August 13, 2013 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software and services, today announced the general availability of SWSDirect, an add-on module that delivers new features and functionality to the company's Stratton Warren System (SWS) inventory and procurement solution. SWSDirect provides a convenient, efficient and intuitive shopping cart experience to users of the Stratton Warren System. The application streamlin...
The 244-key Radisson Hotel Atlanta Northwest, Marietta Opens in Georgia
Radisson | August 13, 2013
MINNEAPOLIS/ATLANTA (August 12, 2013) - Radisson, one of the world's best-recognized hotel brands, today announced the opening of the Radisson Hotel Atlanta Northwest, Marietta in Georgia. Located just minutes from downtown Atlanta, the hotel offers 218 spacious guest rooms and 26 suites. "The opening of this hotel reinforces our commitment to enhance the Radisson portfolio and further expand our presence in critical markets in the Americas," said Javier Rosenberg, chief operating officer, Radisson, and executive vice president, Owned and Managed Hotels, Americas, Carlson Rezidor Hotel Group. "This addition is part of Carlson Rezidor Ho...
The Benjamin in Midtown Manhattan Completes $10 Million Hotel Renovation
Denihan Hospitality Group | August 12, 2013
New York, NY - August 12, 2013 - The Benjamin, a luxury boutique hotel in midtown Manhattan situated on 50th Street and Lexington Avenue, concludes the final phase of its full-scale, multi-phase $10 million dollar renovation. Under the guidance of Lauren Rottet, the namesake and founder of Rottet Studio, the aesthetic of the accommodations are reflective of her philosophy to create environments that feel personalized, energetic and residentially glamorous. The room re-design is completed, and the renovated and restyled guestrooms and suites are now available for guests. Some of Rottet's favorite design details were reserved for the fina...
