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All Things Independent
IHG Signs the 229-room Holiday Inn Rome – Pisana; To Open in Q4 2013 Following Conversion
IHG (InterContinental Hotels Group) | July 24, 2013
24 July, 2013 - IHG (InterContinental Hotels Group) one of the world's largest hotel companies, has announced the signing of its third Holiday Inn hotel in Rome, the Holiday Inn Rome – Pisana. Holiday Inn Rome – Pisana is due to open in quarter four of 2013, following a conversion from an existing hotel brand to an IHG branded hotel, and will operate under a franchise agreement with Roma Ovest S.r.l., part of JSH Group. Boasting 229 bedrooms, two restaurants and an elegant lounge bar, the Holiday Inn Rome – Pisana is ideal for leisure travellers wanting to relax in a modern welcoming environment. The hotel's seven meeting rooms eq...
After Two Years of Declines, Hotel Guest Satisfaction Increases to a 7 Year High J.D. Power Reports
J.D. Power | July 24, 2013
The Ritz-Carlton; Kimpton Hotels; Hyatt Place; Holiday Inn; Drury Hotels; Microtel Inn & Suites by Wyndham; Homewood Suites and TownePlace Suites Each Rank Highest in Guest Satisfaction in Their Respective Segments WESTLAKE VILLAGE, Calif., July 24, 2013 -- Following two years of declines, hotel guest satisfaction has increased significantly, reaching its highest levels in the past seven years, according to the J.D. Power 2013 North America Hotel Guest Satisfaction Index StudySM released today. The study, now in its 17th year, measures overall guest satisfaction across eight hotel segments: luxury; upper upscale; upscale; midscale f...
Glenn Sampert Joins The Westin La Paloma Resort and Spa in Arizona as General Manager
Westin La Paloma Resort & Spa | July 24, 2013
TUCSON, Ariz. (June 24, 2013) - The AAA Four Diamond Westin La Paloma Resort and Spa announces the appointment of Glenn Sampert as general manager. Mr. Sampert previously served as the general manager of the Sheraton Nassau Beach Resort and Casino, a 694-room property in Nassau, Bahamas. Mr. Sampert is a Vancouver, British Colombia native who has been a part of the Starwood Hotels & Resorts Worldwide team since 1998. A former Six Sigma Black Belt, he previously contributed his talents to The Westin Los Angeles Airport, The Westin Maui Resort and Spa, and the Sheraton Hamilton Hotel after beginning his career at the Sutton Place Hote...
Knowland Launches Advanced Researcher Profiles for Organizations Who Book Billions in Group Meetings
The Knowland Group | July 24, 2013
Details Provided on SMMP Processes, Central Planning Departments, Third Party Imbeds, Preferred Vendor Agreements, Org Charts, Approval Processes, Contact Info, RFP Channels and More Washington, D.C. (July 24, 2013) - The Knowland Group, the largest data company in the global meetings industry, today announced the new release of its Advanced Researcher Profiles. These Advanced Researcher Profiles will allow hoteliers to more strategically sell their hotel to meeting planner accounts by providing them an in-depth look at meeting planning departments at large corporations and associations. Knowland's Advanced Researcher Profiles include i...
Twin Farms, a Relais & Chateaux Resort in Barnard, Vermont, Welcomes John Graham as Managing Partner
Twin Farms | July 24, 2013
Barnard, Vt. (July 24, 2013) - Twin Farms, Barnard, Vermont's only five-star luxury resort is pleased to announce the appointment of John Graham as Managing Partner. The Relais & Chateaux resort is an intimate, inclusive country hideaway set amidst 300 acres of meadows, ponds, streams and woodlands 15 minutes north of Woodstock. An accomplished hotelier with a history of innovation and leadership at many distinguished boutique properties, Graham began his career in hospitality nearly 30 years ago in Hawaii. Prior to joining Twin Farms, Graham most recently served as general manager of the Lake Placid Lodge in Lake Placid, N.Y. Graham h...
RateGain Extends Involvement with Hotel Technology Next Generation (HTNG)
RateGain | July 24, 2013
RateGain's continuous efforts in providing leading hospitality technology solutions for seamless electronic distribution, revenue management decision support and brand engagement for customers around the world are given additional momentum with the company's participation in Hotel Technology Next Generation (HTNG). RateGain participates in HTNG's Product Distribution Workgroup which continues to develop and enhance the specifications used across the hospitality distribution space. RateGain is committed to using several HTNG specifications as part of RezGain, the online distribution channel management tool, which provides its users with ...
UNH Reports Lodging Executive Sentiment Index Falls as Present and Future Business Conditions Weaken
The UNH Peter T. Paul College of Business and Economics | July 24, 2013
DURHAM, N.H. - July 24, 2103 - U.S. lodging executives were less optimistic about present and future business conditions in June, according to the University of New Hampshire Lodging Executives Sentiment Index. The index declined from 71.2 in May 2013 to 65.3 in June 2013. From May to June 2013, lodging executives were less optimistic about present general business conditions, with optimism falling 11.7 percent. They also were less optimistic about general business conditions in the next 12 months, with future sentiment falling by 5.1. "Some lodging executives were concerned about the economic conditions and the impact of the sequestrat...
California’s 59-key BEST WESTERN San Dimas Hotel & Suites Opens
Best Western International, Inc. | July 24, 2013
SAN DIMAS, Calif., July 24, 2013 - Best Western International announces the opening of the BEST WESTERN San Dimas Hotel & Suites, located at 501 W Bonita Avenue. Owned by Teresa Porchia, this 100% smoke free hotel features 42 guest rooms and 17 guest suites. Hotel amenities include a full complimentary hot breakfast cooked to order, outdoor pool and fitness center. Each room is equipped with a 42" flat screen television, refrigerator, microwave, coffee maker and free wireless Internet access. For business travelers, the hotel offers a complimentary business center with printing and faxing services, and free wireless Internet access ...
The 97-suite Residence Inn by Marriott to Open this Week in Greenville, North Carolina
Residence Inn | July 24, 2013
Greenville, North Carolina - July 24, 2013 - The 97-suite Residence Inn by Marriott in Greenville, North Carolina is scheduled to open this Friday, July 26, 2013 and will be the first to feature the brand's innovative new room design. Located at 1820 West Fifth Street, the Residence Inn Greenville will operate as a Marriott franchise, owned and managed by BPR Properties of High Point, North Carolina. Located downtown in the Medical District and four miles from Pitt County/Greenville Airport, the Residence Inn Greenville offers its guests convenient access to East Carolina University, Vidant Medical Center and the Department of Veterans ...
Royal Hotels and IHG to Open InterContinental Sydney Double Bay in Australia in January 2014
July 24, 2013
New Delhi, India, 24 July 2013: Double Bay's legendary hotel situated at 33 Cross Street is soon to become InterContinental Sydney Double Bay. Singaporean-based Royal Hotels and InterContinental Hotels Group (IHG) have signed a management agreement for the 140-room InterContinental hotel on this famed site in one of Sydney's most luxurious suburbs. Royal Hotels will undertake a multimillion-dollar refurbishment of all guest rooms and public areas of the hotel, after which it will reopen as InterContinental Sydney Double Bay in January 2014. Purpose-built in 1991 as the Ritz Carlton Double Bay, the hotel established a reputation as the p...
Goulston & Storrs Names John Ratino Co-Chair of Hospitality & Recreation Group
Goulston & Storrs | July 24, 2013
Washington, DC – July 26, 2013 – Goulston & Storrs is pleased to announce that John Ratino has been named co-chair of the firm's Hospitality & Recreation group. In June 2013, Goulston & Storrs' Hospitality & Recreation group was recognized by Chambers USA: America's Leading Lawyers for Business for extraordinary client service and ranked nationally in the Leisure & Hospitality category by the well-regarded legal directory. One client noted in Chambers' published results, "they really understand us which enables us to move expeditiously and not have to bring them up to speed on deals." The expansion of the group w...
The Science of Sorting
REVPAR GURU | July 23, 2013
Many hotel revenue managers live and die by their page position on OTA default searches. From Expedia's Most Popular picks, to Orbitz' Best Bets, to Agoda's Recommended, all of these listings are at the top of search results because the specific OTA made a (very subjective) decision based on a million possible factors, including the relationship that a property has with their OTA market manager, the commission that a property is paying, payment status (paid in full, late payments, etc.), amount of inventory (including last-minute inventory) listed on the site and the pictures included in your property's listing, among many others. Some ...
Kathie Giles Named Director of National Sales, Southwest Region, for Destination Hotels & Resorts
Destination Hotels & Resorts | July 23, 2013
Englewood, Colo. - July 23, 2013 - Destination Hotels & Resorts announces the appointment of Kathie Giles as Director of National Sales for the Southwest market. In her new role, Giles will be responsible for working with meeting customers to provide the most appropriate meeting solution that fits their needs within the Destination Hotels & Resorts collection of properties and will be located in Southern California. Prior to joining the Destination Hotels & Resorts team, Giles held tenure at Marriott International, where she served as Senior Account Executive/Global Sales for the Southwest region since 2011. In representing all...
White Lodging Names New GMs for Nine Properties; Hotels in Texas, Colorado, California and Michigan
White Lodging Services Corporation | July 23, 2013
MERRILLVILLE, Ind., July 23, 2013 -- White Lodging is pleased to announce the following individuals have been named general managers within the last month across the company. Chris Hammons has been promoted to general manager of the Residence Inn Austin South. Hammons joined White Lodging in 2011 as operations manager at the Courtyard University in Austin. While there, Hammons helped push overall scores to their highest levels since 2008 and all service scores into the top 20% of the brand. Prior to White Lodging, Hammons worked at several different hotel management companies, including serving as general manager at the Residence Inn at...
America’s Best Franchising to Open Five Jameson Inns Before September 2013
America's Best Franchising | July 23, 2013
July 23, 2013 - America's Best Franchising Inc. continues to grow its Jameson Inns brand with the opening of five new hotels in the next 30 days. The new Jameson properties are in: Riverdale, Georgia -- near the Hartsfield-Jackson Atlanta International Airport (50 rooms) Helen, Georgia -- north of Atlanta (54 rooms) Jacksonville, Florida (127 rooms) Conway, South Carolina -- near Myrtle Beach (91 rooms) Monroe, North Carolina -- south of Charlotte (79 rooms) Since acquiring the brand in December with 10 properties, America's Best Franchising has grown Jameson Inns to 18 hotels. "The Jameson name is a respected mid-scale brand," e...
HSMAI Searching for Travel Marketing Excellence; Opens Call for Entries for its Annual Adrian Awards
HSMAI | July 23, 2013
Create. Enter. Win: Competition Honoring the Best in Travel Advertising, Digital Marketing and PR Opens July 23 McLean, Va. (July 23, 2013) - The Hospitality Sales and Marketing Association International (HSMAI) today opened its call for entries for the 57th annual Adrian Awards, the world's largest and most prestigious travel marketing competition. The Awards honor noteworthy travel marketing achievements in advertising, digital marketing and public relations. "The Adrian Awards is one of our most exciting events," said Robert A. Gilbert, CHME, CHBA, president and CEO of HSMAI. "Each year, we're astounded by the way the industry is evo...
Sheraton Framingham Hotel & Conference Center Names Jennifer Kemble Director of Business Travel
The Mayfield Group | July 23, 2013
FRAMINGHAM, Mass. (July 23, 2013) – Sheraton Framingham Hotel & Conference Center, an iconic Framingham hotel where old world charm meets contemporary comforts and exemplary service, proudly welcomes Jennifer Kemble as director of business travel. Kemble brings more than 20 years of experience in both transient and group sales within the Boston area and will be responsible for managing current group sales as well as sourcing new business opportunities. Prior to teaming up with Sheraton Framingham Hotel & Conference Center, Kemble served as area director of business transient at The Westin Waltham Boston in Waltham, Mass. There sh...
Sheraton Framingham Hotel & Conference Center Announces New Director of Business Travel
The Mayfield Group | July 23, 2013
FRAMINGHAM, Mass. (July 18, 2013) – Sheraton Framingham Hotel & Conference Center, an iconic Framingham hotel where old world charm meets contemporary comforts and exemplary service, proudly welcomes Jennifer Kemble as director of business travel. Kemble brings more than 20 years of experience in both transient and group sales within the Boston area and will be responsible for managing current group sales as well as sourcing new business opportunities. Prior to teaming up with Sheraton Framingham Hotel & Conference Center, Kemble served as area director of business transient at The Westin Waltham Boston in Waltham, Mass. Ther...
Brazilian Hotel Chain Selects eRevMax for Maximising Online Revenue
Bourbon Hotels & Resorts: | July 23, 2013
Bourbon Hotels & Resorts Uses RateTiger for Rate and Inventory Management Sao Paulo, Brazil, 23 July 2013: Bourbon Hotels & Resorts, one of the major hospitality players in Brazil, has signed up eRevMax to increase their online business penetration and revenue. Ten properties will be using RateTiger Channel Management solution for managing inventories across their online distribution mix. RateTiger Channel Manager will help Bourbon Hotels & Resorts to increase online sales by ensuring real-time room availability across all distribution points through automatic adjustment from pooled inventory. All reservations made on these ...
innRoad Taps Kyle Fulcher Director of Sales, Midwest
innRoad | July 23, 2013
[New York, NY – July 23, 2013] innRoad announced today the start of Kyle Fulcher as Director of Sales, Midwest. Kyle is presently traveling the region, hand-delivering the innRoad solution to independent hotels in search of higher profits. As a hospitality sales and operations veteran, Kyle has held General Management and Director-level Sales and Revenue Management positions at both Hilton and Starwood, across multiple properties in the Midwest. Most recently, as General Manager of the Element Omaha Midtown Crossing in Omaha, Nebraska, Kyle won Starwood's Element Brand 2012 GM of the Year award for his work in maximizing profitability...
Jocelyn Myers Adams Named Executive Chef of The Table Bay Hotel in Cape Town, South Africa
Sun International | July 23, 2013
CAPE TOWN, SOUTH AFRICA - July 23, 2013 - Sun International has appointed Jocelyn Myers-Adams as executive chef of The Table Bay Hotel in Cape Town, replacing chef Dallas Orr. Since joining the group in 2009, Myers-Adam has been promoted from executive chef tournant to acting executive chef and now executive chef at Sun International's Table Bay Hotel. Myers-Adams' main responsibilities now include kitchen management and menu creation. "I am honored to accept the position as executive chef at The Table Bay Hotel", said Jocelyn Myers-Adam. "Cape Town is an extremely exciting place to be as a chef right now with a thriving food and wine s...
Softscribe® Inc. Recaps HITEC 2013 for Hotel Technology Industry
Fortalice, LLC | July 23, 2013
Softscribe Inc.'s clients include the shining stars of hospitality technology. Award-winning Tech PR Firm Reports Strong, New Technology Players from European Community and AsiaPac Atlanta - July 23, 2013 - The 41st annual HITEC® event in Minneapolis this June attracted 4,800 hotel technology stakeholders. They came from as far away as Hong Kong, Japan, and Australia. Strong audience participation during the opening keynote signaled a key industry concern: hotel security issues. Innovation was also evident at the 2013 Hospitality Industry Technology Exposition and Conference. "I saw exciting new technologies from established players an...
The Science of Sorting; Secur Higher Page Positions on Sorted Search Results
REVPAR GURU | July 23, 2013
By Jean Francois Mourier Many hotel revenue managers live and die by their page position on OTA default searches. From Expedia¹s Most Popular picks, to Orbitz¹ Best Bets, to Agoda¹s Recommended, all of these listings are at the top of search results because the specific OTA made a (very subjective) decision based on a million possible factors, including the relationship that a property has with their OTA market manager, the commission that a property is paying, payment status (paid in full, late payments, etc.), amount of inventory (including last-minute inventory) listed on the site and the pictures included in your property¹s list...
MGM Resorts Adopts SpeedRFP to Power the eRFP Process for the MGM Brand and its Individual Websites
MGM Resorts International | July 23, 2013
Santa Barbara, Calif.: July 23, 2013 - Elite Meetings International (EMI) announced today that its cloud-based, request-for-proposal (RFP) system, SpeedRFP, has been selected by MGM Resorts International (MGM) to power the electronic RFP process for mgmresorts.com and for 15 of its top hotels for groups. MGM joins some of the world's most recognized brands and independent hotels currently utilizing SpeedRFP technology to power their website's electronic RFP process. By adopting the system, MGM will raise its hotels' visibility among the more than 62,000 buyer members currently using the SpeedRFP system, while allowing meeting, incentive...
