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All Things Independent
Marriott’s New Campaign Includes Website with Co-Creation Platform to Solicit User-Generated Ideas
Marriott Hotels | June 17, 2013
BETHESDA, Md., June 17, 2013 -- Reflecting the transformative change happening at its properties, the iconic Marriott Hotels, the signature brand of Marriott International, Inc. (NYSE:MAR), today launched a new multi-year global marketing campaign. Called "Travel Brilliantly," it is a bold move amplifying the brand's dedication to leading the future of travel. The dynamic campaign reflects the lifestyle of the next generation of travelers, who seamlessly blend work and play in a mobile and global world. The campaign includes TV, digital and mobile advertising, a new brand look and logo, and enhanced social media platforms. In addition, ...
How a High-Touch Sharing Model Keeps Customers Happy and Delivers Profits
EyeforTravel | June 17, 2013
Zipcar has been around for 13 years and is often cited as the first true example of collaborative consumption. So successful has it been, that a phrase - 'Zipcar capitalism' - has even been coined to describe the business model. Pamela Whitby reports June 17, 2013 - When Zipcar launched in 2000 there was a huge amount of scepticism around how the sharing model would work on an operational level. How wrong those sceptics were. Today Zipcar has a presence in 21 major metros around the world, 300 college campuses and 11 airports - and it is also a profitable enterprise. For Brian Harrington, chief marketing officer, Zipcar a big part of th...
ZDirect Drives Big Data
ZDirect | June 17, 2013
Produced in conjunction with Arizona State University, ZDirect launches a predictive analytics eMail survey for Shell Vacations Hospitality that achieves a high response rate and drives $100,000+ in room revenues; Visit ZDirect at HITEC in Booth 125 [HALLANDALE BEACH, FL- JUNE 17, 2013] - Shell Vacations LLC, a Wyndham Vacation Ownership (NYSE: WVO) subsidiary and one of the largest independent vacation ownership clubs and property-management groups in North America, is reaping big rewards from a survey pilot launched in cooperation with ZDirect and Arizona State University. The Shell Vacations Hospitality 2013 Logit Study used predict...
New Courtyard Miami Beach Oceanfront Tower Slated for Completion August 2013
BuildCentral, Inc. | June 14, 2013
Hotel-Online and BuildCentral Added/Updated 136 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. June 17, 2013 - Hotel-Online and BuildCentral have added or updated 136 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: Main Street Mixed-Use Development (Royal Oak, MI) LaQuinta (East Syracuse, NY) Coconut Creek Hot...
Hyatt President and CEO Recognizes Over Forty Outstanding Chicagoland Associates
Hyatt Hotels Corporation | June 14, 2013
CHICAGO (June 14, 2013) – At Hyatt Hotels Corporation's annual stockholders meeting June 10th at The Hyatt Lodge at McDonald's Campus, President and Chief Executive Officer Mark Hoplamazian recognized more than 40 Chicagoland colleagues for their years of exceptional service to the company and its guests. The acknowledged associates, who have worked at Hyatt's Chicagoland hotels, on average for 15 years, have collectively provided Hyatt guests with more than 680 years of service. Rich Kusak, bell captain at Hyatt Regency O'Hare and one of the individuals honored, is a charter member of the hotel team, having served guests at the iconi...
Marriott’s Woes Continue with Loss of The Eden Roc Renaissance Miami Beach
Marriott International | June 14, 2013
Files Amended Complaint Seeking Additional Damages in Pending Litigation MIAMI BEACH, Fla., June 13, 2013 -- Renaissance Hotels, a division of Marriott International, Inc. (NYSE: MAR), will cease managing The Eden Roc Renaissance Miami Beach Hotel as of July 11, Marriott announced today. The owner of the property has engaged a new management company. In connection with its departure, Marriott also said that it has filed an Amended Complaint in the pending litigation against the owner, seeking millions of dollars in breach of contract damages. The management agreement permits Renaissance to operate the hotel until the year 2055. The Re...
Hyatt Hotels Opens the 451-room Hyatt Regency Gurgaon in India
Hyatt Regency | June 14, 2013
CHICAGO (June 13, 2013) – Hyatt Hotels Corporation (NYSE: H) announced the opening of Hyatt Regency Gurgaon in New Delhi's National Capital Region (NCR). Located in the rapidly expanding business and residential city of Gurgaon, Hyatt Regency Gurgaon has the largest meeting space and room inventory in the city. Spread over six acres, Hyatt Regency Gurgaon is strategically located off the Delhi-Jaipur Highway (NH 8) at the gateway of Gurgaon's commercial district. The hotel is conveniently located 30 minutes from Indira Gandhi International Airport and is an ideal base for tourists covering the 'golden triangle' of Delhi, Agra and Jaip...
Aloft Brand Debuts in Cancun, Mexico with the Opening of the 177-room Aloft Cancun
Aloft Hotels | June 14, 2013
STAMFORD, Conn.--Jun. 14, 2013-- Starwood Hotels & Resorts Worldwide, Inc.® (NYSE:HOT) and Promotora TIIM today announced that Starwood's Aloft® brand made its debut in Cancun, Mexico. Aloft Cancun is ideally located in the Hotel Zone, adjacent to Cancun Center, the city's convention and exhibition center, and walking distance from dining, shopping and nightlife. Aloft provides travelers with high style, forward-thinking technology and a vibrant social atmosphere. Pioneering initiatives in music, design, and technology have positioned Aloft as a must-have brand for the next generation of travelers. Aloft Cancun offers a total sens...
Komson Sevatasai Named as Director of Sales and Marketing for Thailand’s Regent Phuket Cape Panwa
Regent Hotels & Resorts | June 14, 2013
PHUKET, THAILAND - June 14, 2013 - Regent Phuket Cape Panwa, the newest luxurious resort on Panwa Beach, Phuket has appointed veteran hospitality executive Komson Sevatasai the Director of Sales and Marketing of the resort, announced General Manager, Brice Borin. Mr. Sevatasai joins Regent family with nearly 30 years of hospitality experience in senior management, sales and marketing positions with expertise in both sales and marketing and business development. Mr. Sevatasai was the Regional Director of Marketing, Banyan Tree Hotels & Resorts, Thailand, managed marketing and advertising for the brand across Thailand and worldwide. A...
Les Ottolenghi to Join Las Vegas Sands as Senior Vice President and Chief Information Officer
Las Vegas Sands Corporation | June 14, 2013
Las Vegas, NV (June 14, 2013) - Las Vegas Sands Corp. (NYSE: LVS) announced today that Les Ottolenghi will join the company as Senior Vice President and Chief Information Officer. He will be responsible for overseeing the company's technology innovation strategies and infrastructure delivery on a global basis. Les will start with the company on June 17 and will report to Company President and Chief Operating Officer, Michael A. Leven. "Les is the ideal leader to join our organization given the opportunities ahead of us and we are pleased to welcome him to the team", said Mr. Leven. "Les is a recognized innovator across both established ...
Penn State School of Hospitality Management Names Starwood’s Frits van Paasschen as Conti Professor
Conti Professorship | June 14, 2013
University Park, Pa.-- June 14, 2013 - The Penn State School of Hospitality Management named Frits van Paasschen, president and chief executive officer of Starwood Hotels and Resorts Worldwide, Inc. as the Spring 2013 Walter J. Conti Visiting Professor. Conti Professors visit the School of Hospitality Management to interact with students and faculty members, to present guest lectures in hospitality management, and to speak at graduate and undergraduate colloquia. "Frits brings to the school a wealth of cutting-edge knowledge and experience about branding in the hospitality industry based on his tenure at Starwood since 2007 where he has...
PolyU Study Finds Cultural Information Critical for Hotel Websites
June 14, 2013
14 June 2013 - Beijing hotels could improve the quality of their websites by providing more cultural information about the destination, according to Professor Rob Law of the School of Hotel and Tourism Management (SHTM) and a co-researcher. Although Beijing is a popular tourist destination with a wealth of cultural attractions, the capital's hotel websites pay insufficient attention to them. Those websites that do provide related information tend to focus on China's ancient imperial culture, but there is little mention of everyday culture in Beijing, which is of interest to many tourists. The rapid development of the online travel marke...
Hospitality Industry Leaders Join Forces To Simplify Access To Hotel Wireless Networks
Hotel Technology Next Generation | June 14, 2013
CHICAGO (June 14, 2013) - Hotel Technology Next Generation (HTNG), the membership association that unites the world's hospitality companies and technology innovators to solve industry challenges, announced a new collaborative effort to reduce the complexity of accessing hotel wireless networks for guests and staff. HTNG is bringing together hotels, mobile application vendors and traditional hotel application suppliers to leverage the next generation of mobile phones and Wi-Fi, which will enable a known device (e.g. carried by a staff member or frequent guests) to connect to Wi-Fi networks and hotel applications without the need for time...
CSM Lodging Names Juan L. Merino as Director of Sales for the Residence Inn by Marriott Minneapolis
CSM Lodging | June 13, 2013
Minneapolis, Minnesota, June 13, 2013 - CSM Lodging, a division of CSM Corporation, has named Juan L. Merino director of sales for the Residence Inn by Marriott Minneapolis, located in Eden Prairie, Minnesota. Ronell Raney, general manager, made the announcement. "I am very pleased to welcome Juan to our hotel," said Ms. Raney. "He brings with him a broad hospitality background spanning sales, marketing and food & beverage, which will serve our property well." Juan Merino was previously director of sales & marketing for the Embassy Suites and Comfort Suites Minneapolis Downtown. Prior to this appointment he served as senior sal...
San Francisco’s Historic 177-room Galleria Park Hotel Nears Completion of $4 Million Restoration
Galleria Park Hotel | June 13, 2013
SAN FRANCISCO--June 13, 2013--In August 2013, the 177-room Galleria Park Hotel will complete an 18-month, $4 million renovation to celebrate its rich heritage and enhance its stylish appeal to today's discerning traveler. The Galleria Park Hotel is built upon the site of the former Lick House, recognized as the country's finest hotel west of the Mississippi when it opened in 1862, and the Occidental Hotel, described as "Heaven on a Half Shell" in Mark Twain's novel, "Roughing It". The Lick House and the Occidental Hotel reigned as San Francisco's Grande Dames until they were destroyed by the 1906 Earthquake and Fire. Their prime locatio...
Traverse City, Michigan’s West Bay Beach, Now a Holiday Inn Resort, Completes Extensive Renovation
West Bay Beach, a Holiday Inn Resort | June 13, 2013
TRAVERSE CITY, Mich., June 13, 2013 -- The West Bay Beach, a Holiday Inn Resort, the only full service hotel located on Grand Traverse Bay in Traverse City, Mich., is proud to announce the completion of its extensive multi-million dollar hotel renovation. The hotel's total hotel refresh includes the renovation of its 179 guestrooms, public corridors, lobby, meeting and event space, outdoor pool area, exterior facade, and business and fitness centers. "We are doubly thrilled about presenting a beautifully renovated product to our guests as well as becoming a part of the Holiday Inn Resort family," says Deborah Brown, hotel general manage...
The TownePlace Suites by Marriott Denver Downtown in Colorado Completes Renovation
TownePlace Suites Denver Downtown | June 13, 2013
DENVER, June 13, 2013 -- The TownePlace Suites by Marriott Denver Downtown completed a multi-million dollar renovation, including guest suites, a new and improved breakfast room and a larger fitness space. Each guest suite has been brightened and refreshed to better fit the leisure traveler and the extended stay guest. Guest suites feature a new design scheme, with new carpeting, upholstery, kitchen and appliances. Each suite now provides Marriott's plush new bedding package and new, flexible desk space offers easy-access plugs and allows guests to adjust the angles and space needed for working. Wireless internet services have also been...
Montreal, Canada’s Loews Hôtel Vogue Completes Extensive $10 Million Renovation Project
June 13, 2013
MONTREAL, June 13, 2013 - Known as one of the finest hotels in Montreal, the Loews Hôtel Vogue is proud to announce the completion of an extensive renovation project. The property has been completely modernized and upgraded to cater to the discerning needs of travelers with more than $10 million in enhancements. Ideally located in the city's upscale Golden Square Mile district at 1425 de la Montagne Street, the restored Loews Hôtel Vogue has an enhanced accommodations experience with redesigned guest rooms, an updated lobby, exterior façade and the addition of the renowned La Société Bistro from Toronto, an elegant and lively resta...
Noble House Hotels & Resorts Opens The Commons Hotel in Minneapolis, Minnesota
Noble House Hotels & Resorts | June 13, 2013
Unveils Newly Transformed 304-room Property Upon Completion of $15 Million Renovation SEATTLE, June 13, 2013 -- Noble House Hotels & Resorts, in collaboration with Rockbridge, announces the official grand opening of the new Commons Hotel in Minneapolis, unveiling the newly transformed hotel and signature gastro-pub, The Beacon Public House – upon completion of nearly $15 million in property transformations. Located in downtown Minneapolis on the University of Minnesota campus, the property's industrial schoolhouse design and geek-chic vibe incorporate a theme of contrasts inspired by its collegiate ties to the university and industri...
NewcrestImage Acquires the Historic Cotton Exchange Hotel in New Orleans for $17.8 million
NewcrestImage | June 13, 2013
June 13, 2013 - NewcrestImage continues its ambitious expansion plans with acquisition of the Cotton Exchange Hotel in the French Quarter of New Orleans. The 223-room property, which is designated a National Historic Landmark, was purchased out of foreclosure through a sealed bid process for $17.8 million. "We have long considered New Orleans -- which has a thriving economy and last year attracted more than nine million business and leisure visitors -- as being important to our growth strategy and this acquisition enables us to enter that market in an absolutely unique way," explains Mehul Patel, Chairman and CEO of NewcrestImage. The h...
HITEC 2013 to Have Increased Security
HFTP | June 13, 2013
AUSTIN, TEXAS (June 13) -In an effort to maintain a safe and secure environment for HITEC (Hospitality Industry Technology Exposition and Conference) 2013 participants, participants will notice additional safety measures have been implemented for this year's event in Minneapolis, MN. Other steps taken will be invisible to the participants but are much like you would experience at any conference of the magnitude of HITEC. Probably the most visible to the registrants will be having to show identification for their credentials, pick them up individually, and wear both a HITEC badge and a HITEC wristband at all times. Another new added secu...
Driftwood Hospitality Management Opens the 270-room DoubleTree by Hilton Phoenix Tempe in Arizona
Driftwood Hospitality Management | June 13, 2013
Completing Renovation and Re-branding of the Former Fiesta Resort PHOENIX & TEMPE, Ariz.- June 13, 2013 - DoubleTree by Hilton and Driftwood Hospitality Management today announced the opening of the DoubleTree by Hilton Phoenix Tempe, a contemporary hotel offering a tranquil escape in the Valley of the Sun. In anticipation of its conversion to Hilton Worldwide's fastest growing full service brand, the former Fiesta Resort underwent a five-month, $3 million renovation that includes enhancements throughout the hotel's 270 guest rooms, updates to the public spaces and outdoor areas of the hotel, as well as revamping the food and bevera...
The Surrey Hotel in New York City Names Elaine Morena as Director of Sales and Marketing
The Surrey | June 13, 2013
New York, New York (June 13, 2013) - Elaine Morena is the new Director of Sales and Marketing at The Surrey, Manhattan's only Relais & Chateaux hotel, located on the posh Upper East Side. In her new role, Morena will handle all sales and marketing leadership efforts for the hotel. Morena comes to The Surrey with a wealth of luxury hotel experience and industry insight. Most recently, she was the Director of Sales at the Four Seasons Hotel New York. While there, Morena collaborated closely with the leadership team and served as the interim Director of Marketing when the position opened, while still maintaining her position as Directo...
Choice Hotels and O’Reilly Hospitality Management Break Ground on the Cambria Suites Plano in Texas
Cambria Suites | June 13, 2013
PLANO, Texas, June 13, 2013 -- Choice Hotels International (NYSE: CHH), one of the world's largest hotel companies, and O'Reilly Hospitality Management, LLC, a prominent developer out of Springfield, Mo., broke ground today in Plano, Texas for the new 129-suites Cambria Suites Plano. This is the first of two Cambria Suites hotels O'Reilly Hospitality Management will develop. The second property is scheduled to break ground in the master planned community of Desert Ridge in Phoenix, Arizona this fall. Cambria Suites Plano will be located in the heart of the Legacy office and retail district within two miles of 11 Fortune 1000 company off...