Uncommon Hospitality to Open Boutique Hotel in Portland, Maine’s Historic West End District
Post Company | December 13, 2022
5 Telltale Signs It’s Time to Change Your S&C System and Why It’s Quicker and Easier Than You Might Think
Ryan Hamilton | July 6, 2022
All Things Independent
Will the Hotel Industry Become a White Label? by Georges Panayotis
MKG Group | December 4, 2013
Given the speed of ongoing changes in the hotel industry, digital marketing and public communication will be entirely taken over by OTAs who have the means to mobilize the hundreds of millions that are needed to convey a global strategy. Facing this firepower, hotel communications need to rely on a strong message, based on the originality of the product, on the strength of the concept to gain client loyalty to the symbolic values of a brand. In other words, we must stop putting the cart before the horse and worry more over about brand content before seeking to compete with OTAs at all costs. The modern hotel industry began with the impo...
Six Senses Hotels Resorts Spas to Expand Portfolio Opening 8 New Properties in 7 Countries
Six Senses Hotels Resorts Spas | December 4, 2013
Six Senses Home Office, Bangkok – 3 December 2013: True to its heritage of creating exceptional resorts and spas featuring unique, crafted guest experiences in places of incredible natural beauty, Six Senses Hotels Resorts Spas announces eight new development concepts set to open over the next 36 months. Growth also includes the addition of four incredible Six Senses Spas and the brand's broadening expansion into the lifestyle of wellness. "The rapid brand expansion of Six Senses Hotels Resorts Spas ignited in Asia, Europe, Northern Africa and the Caribbean allows us to redefine ourselves on a global scale with the addition of our fir...
Underwriting Your PIP by William G. Sipple
William G. Sipple | December 4, 2013
Ask any hotelier about their experiences with financing and you'll likely get a mixed-bag of answers, but most will point out that hotels remain one of the hardest asset classes to capitalize. To complicate matters, a number of the branding companies have recently announced either renewed efforts to bring lagging properties up to current standards, or new standards programs intended to differentiate their brands from the pack. As a result, many hotel owners today face major capital expenditures or risk losing their brand affiliation, which potentially triggers a default under their existing financing. Typically, there are a couple of co...
Ultima Hospitality Assumes Management of the 188-room Westin Columbus Hotel in Columbus, Ohio
Ultima Hospitality | December 4, 2013
CHICAGO, Ill. (December 4, 2013) - Ultima Hospitality, an industry-leading investment and hotel management company, announces today that they have taken over the management of The Westin Columbus Hotel in Columbus, Ohio. The quickly growing hotel management firm has been awarded the contract as its real-estate affiliate, Waterton Commercial Properties takes 100 percent ownership of the property today. "The Westin Columbus Hotel underwent a dramatic $15 million renovation in 2008. This is a great advantage, granting Ultima Hospitality the opportunity to take the hotel to the next level in terms of guest satisfaction," says Mark Zettl, ch...
Waramaug LS Hotels Acquires the 108-key Comfort Suites in Arlington, Texas
Waramaug LS Hotels | December 4, 2013
BOCA RATON, FLORIDA, DECEMBER 4, 2013 - Waramaug LS Hotels, LLC, a private investment group and its institutional capital partner, announced today they have acquired the 108-key all suite Comfort Suites in Arlington, Texas. This transaction continues Waramaug's strategy to deploy $150 million over the next 12 months in the acquisition of high quality select service hotels. The Comfort Suites is located just two miles from Six Flags Over Texas theme park and Six Flags Hurricane Harbor Water Park. It also offers convenient access to the Rangers Ballpark in Arlington, Cowboys Stadium, Arlington Museum of Art and the Arlington Convention Ce...
TigerTime by eRevMax – a Hit with Hoteliers and OTAs
eRevMax | December 4, 2013
Channel management specialist plans more such treats for the industry London, 4th December 2013: eRevMax's TigerTime with leading OTAs proved to be a hit at WTM 2013. The sessions generated significant interest among the travel industry with a 'standing room only' turnout. WTM 2013 witnessed TigerTime participation from Agoda, GTA and Ostrovok - all part of the eRevMax Channel Ecosystem - who delivered relevant presentations to hoteliers looking for superior connectivity, new distribution markets and updates on new technology developments. "TigerTime by eRevMax was the perfect platform for us to present our value proposition to a varied...
HCAA Releases Chinese Language Interpretation Guide to the USALI
Hospitality Financial and Technology Professionals (HFTP) | December 4, 2013
Hong Kong (December 4, 2013) - The Hotel Controllers and Accountants Association of Hong Kong (HCAA) is pleased to announce the release of the Chinese language version of the Hong Kong Guide to the 10th Edition of the Uniform System of Accounts for the Lodging Industry (USALI). This edition is a follow-up to the English version which was released in November 2011. The publication is a guide to the widely adopted USALI, tailored made to the business practices of hospitality companies in Hong Kong, and eventually in China. "The objective of the Hong Kong Guide is to educate the local community about the Uniform System and to identify sele...
Video: What’s Hot Culinary Forecast Predicts Locally Sourced Food as Top Menu Trend of 2014
National Restaurant Association | December 4, 2013
National Restaurant Association survey of professional chefs also shows environmental sustainability and healthful kids' menu as top trends Washington, D.C., December 03, 2013 — The National Restaurant Association (NRA) each year prepares its What's Hot culinary forecast of menu trends for the coming year. The NRA surveyed nearly 1,300 professional chefs – members of the American Culinary Federation (ACF) – to find which food and beverage items will be hot trends on restaurant menus in 2014. Top 10 food trends for 2014: Locally sourced meats and seafood Locally grown produce Environmental sustainability Healthful kids' meals...
Rim Hospitality Names Lisa Kershner as Area General Manager for Oakland, California Marriott Hotels
Oakland Marriott City Center | December 4, 2013
OAKLAND, Calif., Dec. 4, 2013 -- Rim Hospitality has announced the addition of a new area general manager who will oversee the Oakland Convention Center and two Marriott properties in the Oakland area. Lisa Kershner, a San Francisco native, took the lead at the Oakland Marriott City Center, Courtyard Oakland Downtown and Oakland Convention Center on Nov. 18, 2013. She most recently managed The Lodge at Sonoma Renaissance Resort & Spa, a Marriott corporate hotel. Previous stints as the general manager of the Renaissance San Francisco Stanford Court Hotel and interim executive director of the Hotel Council of San Francisco solidify he...
The New-Build 91-key Holiday Inn Express Hotel and Suites® Orlando East – UCF Area Opens in Florida
The Zimmerman Agency | December 4, 2013
ATLANTA (Dec. 4, 2013) - InterContinental Hotels Group, (IHG) announced the opening of the new Holiday Inn Express Hotel and Suites® Orlando East - UCF Area located a short distance from the University of Central Florida, Central Florida Research Park and Program Executive Office for Simulation, Training, and Instrumentation, PEO STRI. This is the first new hotel to be opened in East Orlando in eight years. IHG currently has 3 hotels in the pipeline and twelve open hotels in Orlando. Located at 12250 E. Colonial Drive, the new hotel features 91 guest rooms, including 28 suites, and is located close to the Brighthouse Networks Stadium, ...
Brian Morris Joins Sheraton and Westin Kansas City at Crown Center in Missouri as Director of Sales
Sheraton and Westin Kansas City Hotels at Crown Center | December 4, 2013
KANSAS CITY, MO - Dec. 4, 2013 - Sheraton and Westin Kansas City at Crown Center has appointed Brian Morris as director of sales. In this role, Morris is responsible for sales and marketing in support of Sheraton Kansas City Hotel at Crown Center and The Westin Kansas City at Crown Center. Morris is a 25-year hospitality veteran whose most recent role was director of sales and marketing at Hyatt Regency Century Plaza in Los Angeles, California. There, Morris was responsible for top line sales in room revenue and assisted in growing food and beverage and ancillary revenues. Prior to that role, Morris was the Director of Sales and Marketi...
Rainmaker Recipient of Info-Tech Research Group’s Trend Setter Award
Waramaug LS Hotels | December 4, 2013
Of Seven Revenue Management Systems Evaluated, GuestREV® Called the Perfect System for Cutting-Edge Casino-Hotels ATLANTA, GA - December 4, 2013 - In its 2013 Vendor Landscape: Revenue Management Systems report, Info-Tech Research Group, Inc., a global leader in providing IT research and advice, listed Rainmaker's GuestREV® system as the Trend Setter Award recipient, calling it "the perfect system for cutting-edge casino-hotels looking to make decisions based on total guest value." Info-Tech Research Group also recognized Rainmaker for its "innovative approach of introducing gaming revenue to revenue management modeling." Trend Setter...
Kennedy Training Network Announces Hotel Reservations QUEST Video and Training Program
Kennedy Training Network | December 4, 2013
A contemporary new approach for today's over-informed, multi-tasking reservations callers who have shopped multiple channels before calling. Hollywood, Florida - December 4, 2013 - KTN announced today the launch of a contemporary new lodging industry reservations training program available in all formats including video (DVD), private webinars, on-site training and train-the-trainer versions. "When it comes to information, the balance of power has shifted to the caller's side of the equation over the last decade or so" says KTN President Doug Kennedy, the instructional designer of Hotel Reservations QUEST. "In the past most had very lit...
Will Kernahan Appointed as Sales Manager for Eagle Ridge Resort & Spa in Galena, Illinois
Eagle Ridge Resort & Spa | December 4, 2013
GALENA, Ill. (Dec. 4, 2013) - Eagle Ridge Resort & Spa (www.eagleridge.com) is pleased to announce Will Kernahan as the new sales manager for the renowned resort located in Galena, Ill. Kernahan is the new Chicago-based sales manager responsible for all aspects of sales for the resort including the 63 holes on four award-winning golf courses, accommodations that range from quaint Inn rooms to more than 200 villas and distinctive homes, over 15,000 square feet of meeting space, award-winning restaurants, and spa. Founder of the GolfRadio Network, Kernahan has an impressive background in the hospitality industry with a niche in golf a...
John Rovie Named as VP Sales & Marketing for The 779-key Broadmoor in Colorado Springs, CO
The Broadmoor | December 4, 2013
Colorado Springs, Colorado -(December 4, 2013) - President and CEO of The Broadmoor, Steve Bartolin, announced today that as of January 2014, The Broadmoor's Vice President of Marketing, Dennis Lesko, will retire from his position and John Rovie, currently The Broadmoor's Director of Sales, will assume the role. Pepper Dombroski will replace Mr. Rovie as Director of Sales. Dennis Lesko, who has been with The Broadmoor for over 12 years, built a successful marketing platform for the Five-Star, Five-Diamond resort rooted in The Broadmoor's exceptional guest service standards. John Rovie, who joined The Broadmoor in 2010, will now guide Th...
Hyatt Regency Maui, Hawaii Welcomes John Yeadon as Director of Sales and Marketing
Hyatt Regency Maui Resort and Spa | December 4, 2013
LAHAINA, HI (December 4, 2013) - Hyatt Regency Maui Resort and Spa announces the appointment of John Yeadon as the new Director of Sales and Marketing for the 806 room resort. A seasoned hospitality professional with 15 years of experience in the hospitality industry, Yeadon brings to the resort a strong knowledge of leisure travel markets and a history of sales and marketing successes throughout the industry. Yeadon has been with Hyatt for eight years, most recently serving as Director of Sales and Marketing for Hyatt Regency Minneapolis. "We are thrilled to welcome John to Maui and to our ohana here at the Hyatt" says Allan Farwell, G...
Knowland Data Now Includes Revenue for Group Events
The Knowland Group | December 4, 2013
Proprietary Algorithms Generate Estimated Room Night Spend for Hundreds of Thousands of Events Washington, D.C. (Dec. 4, 2013) - The Knowland Group, the largest data company in the global meeting and event industry, announced today the release of its newly enhanced Estimated Room Night Revenue feature. This enhancement makes it easier to quickly assess the value of group business by looking at estimated total revenues from past events. This feature is designed to provide the company's Readers and Insight users with additional information regarding average room rates and estimated revenues for past events in the Knowland database. For an...
Simon Zhang Named as CEO at Jin Jiang International Hotel Management Company
Jin Jiang International Hotel Management Company Ltd. | December 4, 2013
SHANGHAI, Dec. 4, 2013 -- Jin Jiang International Hotel Management Company has announced the departure of Chief Executive Officer Mr. Bernold Schroeder who will be stepping down from his role to pursue another business opportunity. Following his departure Mr. Simon Zhang, the former CEO of Shanghai Jin Jiang International Hotels Development Co.,Ltd. will assume the role of CEO at Jin Jiang International Hotel Management Company. Schroeder has served as the CEO of Jin Jiang International Hotel Management Company since 2011, during which time he has been responsible for all aspects of the company's star-rated portfolio and establishing an...
All Inclusive Collection Selects Indra’s POS for Hard Rock Hotels in Mexico and Dominican Republic
INDRA Company | December 4, 2013
Indra delivers to Hard Rock the TMS for POS which is one of the many module offerings in the TMS for Hotels suite [MIAMI - DECEMBER 4, 2013] - The point-of-sale module within the Indra Travel Management Suite for Hotels is proving to be so robust, streamlined and efficient that it has been selected by RCD Resorts for its All Inclusive Collection in Mexico and the Dominican Republic. Running on the universal SAP platform, Indra's "TMS for POS" module has recently been rolled out at the Hard Rock Hotel Cancun, Hard Rock Hotel Vallarta, Hard Rock Hotel & Casino Punta Cana and Hard Rock Hotel Riviera Maya. "Indra is dramatically changin...
RIU Opens the Newly Built 238-key “Adults Only” Riu Palace Jamaica
RIU Hotels & Resorts | December 4, 2013
Palma de Majorca, 4th December 2013 - Riu Palace Jamaica will welcome its first customers from 6th December onwards. This small and deluxe hotel comprising 238 rooms will become RIU's fifth in Jamaica and the first in offering the chain's exclusive 'Adults Only' service in the Caribbean country. Located next to the Riu Montego Bay, in the beautiful Mahoe Bay, this new 24-Hour All Inclusive hotel provides a modern and welcoming design, together with new and deluxe services. Total investment in the project, including land, construction and equipment, reached 43 million dollars (approximately 32 million euro). Riu Palace Jamaica will be RI...
Top 5 Trends in Hotel Technology: Infographic
eRevMax | December 4, 2013
London, 4 December, 2013: With technology adoption on a rise, the expectations of travellers have also increased manifolds. Thus a hotel's technology offerings play an important role for guests when they are booking an accommodation. eRevMax, the leader in hotel online distribution and channel management solutions, has unveiled an infographic to assist property owners around the world to know about the latest technology trends topping the charts this season. One of the current trends listed by eRevMax deals with device and entertainment autonomy. A SmartBrief poll showed that 45% of hotel guests travel with two devices and 40% with thre...
How to Angle for Better Attribution Using Analytics
EyeforTravel | December 4, 2013
Attribution is difficult but digital data can help. Ritesh Gupta, EyeforTravel's Travel Journalist, gets the low-down and the highbrow from a marketing expert at Travelocity. No marketing investment can be committed to unless it can demonstrate a tangible impact on metrics. Digital advertising is no different. However given its potential to be a high performance medium, that delivers intelligent and relevant data, works strongly in its favour. Indeed, actionable data intelligence today is being converted into targeted marketing actions: SEO templates, content initiatives, link building and so on. So when marketing executives see technol...
Hospitality Employers Take Note: Cornell Studies Discuss Expanding Labor Regulations for Employers
The Cornell Institute for Hospitality Labor and Employment Relations | December 4, 2013
Analyze Current Union Organizing Processes Ithaca, NY, December 4, 2013 - Hospitality employers should be aware of the gradual expansion of the provisions of the National Labor Relations Act (NLRA), according to a new report issued by the Cornell Institute for Hospitality Labor and Employment Relations (CIHLER). Although the NLRA was created to govern actions related to labor unions, its provisions are being applied to non-union employers now more than ever. The article, "The National Labor Relations Act Is Not Just for Unionized Employers Anymore," by Adam Klausner, Paul Salvatore, and David Sherwyn, is available from the institute at ...
Famed Buffalo Hotel Embracing Energy Efficiency; 50% Utility Rebate Achieved via ZENO/Verve Solution
December 3, 2013
In less than one year, installation of Verve wireless guestroom controls, ZENO gateway products and InnPoint software delivered Salvatore's Grand Hotel a sizeable return on investment; NYSEG presents owner Russell Salvatore with a $48,988 rebate check in less than 11 months [BUFFALO, NY - DECEMBER 3, 2013] - Last November, Buffalo's famed Salvatore's Grand Hotel became the first hotel in the world to benefit from a joint technology partnership between ZENO Controls LLC and its subsidiary Verve® Living Systems. Using the wireless Verve® Keycard Switch (enabled by EnOcean energy harvesting technology) to communicate with room PTAC-air c...