Uncommon Hospitality to Open Boutique Hotel in Portland, Maine’s Historic West End District
Post Company | December 13, 2022
5 Telltale Signs It’s Time to Change Your S&C System and Why It’s Quicker and Easier Than You Might Think
Ryan Hamilton | July 6, 2022
All Things Independent
Expedia’s 2013 Vacation Deprivation Study Reveals Global Disparity in Work-Life Balance Attitudes
Expedia.com | November 18, 2013
Americans Given 14 Days Off and Take 10, Leave Twice As Many Days Unused As Last Year; French Take All 30 Available Days While Also Feeling Most Vacation-Deprived BELLEVUE, Wash., Nov. 18, 2013 -- Expedia.com®, the world's leading online travel company, today released the results of the 2013 Vacation Deprivation® study, an annual analysis of vacation habits among 8,535 employed adults across 24 countries and five continents. The study was conducted online by Harris Interactive. Now in its 13th year, the Vacation Deprivation study reveals a stark difference in attitudes towards work-life balance between countries. Expedia first commiss...
Auberge Resorts-Led Investor Group Completes Purchase of Napa Valley, California’s Calistoga Ranch
Auberge Resorts | November 18, 2013
Auberge, AJ Capital Partners and Vintners Bill Foley and Michael Uytengsu Join Forces in the Acquisition MILL VALLEY, Calif., Nov. 18, 2013 -- Auberge Resorts, the premier developer and operator of boutique luxury resorts and private clubs, today announced the acquisition of Calistoga Ranch, the award-winning Napa Valley luxury resort from Olympus Real Estate. Auberge helped develop Calistoga Ranch for Olympus and has operated the resort since its opening in 2004, earning repeated honors from Conde Nast Traveler, Travel + Leisure, Andrew Harper's Hideaway and other media outlets that routinely name Calistoga Ranch one of the best resort...
Vail Marriott Mountain Resort Selects Innflux HSIA
Innflux | November 15, 2013
Vail has selected Innflux, a Chicago based provider of Vail Mountain in Colorado, the Vail Marriott Mountain Resort is a 7 story, 344 As a Marriott GPNS certified HSIA provider, Innflux is well positioned high-end, enterprise grade equipment to provide a uniquely streamlined and its commitment to deliver the best experience possible, Innflux operates its of downtown Chicago, IL. The hospitality support platform Helios to proactively monitor its serviced HSIA issue that may arise. The Vail Marriott Mountain Resort is just the latest location in a list of numerous GPNS installations Innflux has completed this year. Guests at locations wi...
Benchmark Hospitality International Names Jay Rocha General Manager for Cheyenne Mountain Resort
Cheyenne Mountain Resort | November 15, 2013
The Woodlands (Houston), Texas, November 2013 ... Benchmark Hospitality International, a leading U.S.-based hospitality management company, has named Jay Rocha general manager for Cheyenne Mountain Resort. Todd Felsen, vice president operations, made the announcement on behalf of the property, a Benchmark Resort® located at the foot of Cheyenne Mountain in Colorado Springs. "It is a pleasure to welcome Jay to Cheyenne Mountain Resort," said Mr. Felsen. "He brings extensive experience in senior resort management to his new role at our property, as well important knowledge of conference center management and marketing, which is vital to ...
Affluent Reveal Large Untapped Sales Potential for Luxury Brands
The American Affluence Research Center | November 15, 2013
Brand ownership/experience during the past five years, brand familiarity/knowledge, and brand perceptions were measured for 17 different luxury brands in a new survey by the American Affluence Research Center of the wealthiest 10% of U.S. households that account for almost half of all consumer spending. There appears to be great untapped sales potential for luxury brands among the affluent as the level of ownership and familiarity for almost all brands was lower than what might be expected among this group of consumers that can best afford luxury. Perceptions of the brands were also lower than what might be expected. In this exhibit, "...
O&L Leisure Breaks Ground on New Build Strand Hotel at Swakopmund, Namibia; Opening Mid 2015
O&L Leisure Hotels & Lodges | November 15, 2013
SWAKOPMUND, Namibia, Nov. 15, 2013 -- www.strandhotelswakopmund.com - On Thursday, 14 November 2013 O&L Leisure - a subsidiary of the Ohlthaver & List (O&L) Group of Companies - held the ground-breaking ceremony of the new Strand Hotel at Swakopmund. The old Strand Hotel had been demolished in 2008 and the O&L Group and O&L Leisure team set out to conceptualize and design the new Strand Hotel ensuring the iconic, cultural and historic aspects of this amazing Mole site, were truly appreciated, respected and protected. In his address, Executive Chairman of the O&L Group, Sven Thieme expressed his delight at being a...
Hotel Equities Names Bob Keating to Director of Business Development
Hotel Equities | November 15, 2013
ATLANTA, GA (November 15, 2013) -Atlanta-based Hotel Equities (HE) www.hotelequities.com recently named Bob Keating to the position of Director of Business Development. As a member of the firm's development team, Mr. Keating works directly with hotel owners who are looking for the best third-party partners to manage their existing hotels, new builds and portfolios. "An innovative and highly-accomplished top management executive, Bob brings a wealth of industry experience to his new post," said Joe Reardon, HE Vice President of Business Development. "Bob is a real partner and relationship leader for our clients. He has high integrity and...
B Hotels & Resorts Open the b2 Miami Downtown, the First Property for the b2 Hotel Concept
November 15, 2013
MIAMI---On November 14, B Hotels & Resorts® celebrated the official grand opening of b2 miami downtown, the first property within the new b2 hotel concept. b2 brings the chic approachability of the Florida-based B Hotels & Resorts® brand to savvy travelers seeking a destination experience without compromising delicate travel budgets. Breaking the mold of conventional value hotels by enhancing lifestyle elements, b2 miami downtown provides lifestyle hospitality experiences and amenities for a great value. b2 miami downtown is the first of many b2 brand hotels that aim to deliver a sophisticated experience with full service amen...
SoTHERLY Hotels Inc. Acquires Crowne Plaza Houston Downtown for $30.65 million
SoTHERLY Hotels Inc. | November 15, 2013
WILLIAMSBURG, Va.--SoTHERLY Hotels Inc. (NASDAQ: SOHO) (the "Company") today announced that the Company has acquired the entity which owns the Crowne Plaza Houston Downtown Hotel (the "Hotel") for $30.65 million in cash and 32,929 units of limited partnership interests in Sotherly Hotels LP, plus an additional cash amount for the Hotel's working capital as of the closing date. The 259-room, upscale, full-service hotel is located in downtown Houston, Texas. The property will be managed by Chesapeake Hospitality. As a part of the transaction, the Company closed on a $21.5 million loan with Mutual of Omaha Bank collateralized by a first mo...
Orient-Express Hotels Ltd. Comments On Third Party Owner Repossession of Ubud Hanging Gardens, Bali
Orient-Express Hotels Ltd. | November 15, 2013
HAMILTON, Bermuda--Orient-Express Hotels Ltd. (NYSE: OEH, www.orient-express.com) (the "Company"), owners, part-owners or managers of 45 luxury hotel, restaurant, tourist train and river cruise properties operating in 22 countries, today announced that following an unannounced repossession by the third party owner of Ubud Hanging Gardens in Bali, Indonesia, on November 11, 2013, the Company is unable to continue to operate the hotel. Accordingly, in order to prevent any confusion to its guests, the Company has ceased reference to the property in its sales and marketing materials, including all electronic marketing, until further notice....
Your Restaurant’s Front Line: Making the Right First Impression
Don Roth | November 15, 2013
By Don Roth Everyone understands the incomparable value of a positive first impression. This is especially relevant in the restaurant industry, where the relationship with customers begins the moment they enter. What's the one piece of equipment in your restaurant that virtually everyone encounters? It's the host stand, where your staff greets each customer and sets the tone for the entire dining experience. A poor first impression at that encounter can lead to the new customer heading right back out the door. The host stand, used effectively, acts as the nerve center for your dining room. The right equipment enables your team to smooth...
Investor Attention Span Can Affect Hospitality Stock Prices Says Cornell Hospitality Research Study
The Center for Hospitality Research | November 15, 2013
Ithaca, NY, November 15, 2013 - When it comes to how stock prices react to new information, it isn't just what you say, but when you say it. According to a new study published by the Cornell Center for Hospitality Research (CHR), the phenomenon of post earnings stock price drift seems to be related to the limits of the human attention span. The study, "Can You Hear Me Now? Earnings Surprises and Investor Distraction in the Hospitality Industry," by Pamela C. Moulton, finds that news about a particular stock can be lost in the crush of earnings announcements at the end of each quarter, with the result that prices don't always reflect the...
Anaheim, CA Resort Area Hotel Development on the Rise with Four Projects Currently Underway
Anaheim/Orange County Visitor & Convention Bureau | November 15, 2013
ANAHEIM, Calif. (November 15, 2013) - The Anaheim Resort area is in the midst of enhancing and expanding hotel offerings for incoming leisure and business visitors. There are currently four hotel projects underway in the Anaheim Resort district. The four active hotel projects include: The Hyatt Place Anaheim Resort, opening late 2014 with 178 rooms; the Hyatt House Anaheim Resort, opening in 2015 with 252 rooms; and two SpringHill Suites properties, one with 172 rooms and second with 120 rooms. Both SpringHill Suites hotels will open summer of 2014. In total, these hotel projects will account for an additional 722 guest rooms. Future ho...
Dorchester Collection Appoints Luca Virgilio as General Manager of Hotel Eden, Rome
Dorchester Collection | November 15, 2013
November 15, 2013 (London) - Dorchester Collection announces the appointment of Luca Virgilio as General Manager for its newest property, Hotel Eden, starting January 20, 2014. Virgilio joins Dorchester Collection from his role as area General Manager for Baglioni Hotel London and Regina Hotel Baglioni Rome. His experience spans a 20 year career in luxury hotel properties across Europe. Previous positions have included General Manager at Hotel Metropole, Monte Carlo; General Manager at Hotel Carlton Baglioni, Milan and Rooms Division Manager at Hotel des Bergues, Geneva. Fluent in Italian, French and English, Virgilio is a native of Ita...
Hoteliers Gather in New York on Heels of IHMRS for Pegasus Solutions World of Distribution Event
Pegasus Solutions | November 15, 2013
NEW YORK (November 15, 2013) – Key hoteliers gathered at Google's New York location on Thursday for Pegasus Solutions' World of Distribution Event. On the heels of IHMRS, representatives from Pegasus, Google and key Manhattan hotel companies discussed the industry's current and developing distribution needs. "Google Hummingbird, Google Carousel and TripAdvisor's TripConnect are a few of the recent introductions that are changing the world of distribution for hotels," said Chris Wichers, chief sales officer of Pegasus Solutions. "Consumer behavior is evolving. Hoteliers, faced with the day-to-day challenges of managing a hotel, are str...
Hotel Industry Being “Shaken Down” by Patent Trolls; Costs US Economy About $80 billion Per Year
American Hotel & Lodging Association | November 15, 2013
Washington, D.C. - November 14, 2013 - Justin Bragiel, general counsel for the Texas Hotel & Lodging Association (THLA), will testify today at a hearing of the House Energy and Commerce Subcommittee on Oversight and Investigations on "The Impact of Patent Assertion Entities on Innovation and the Economy." The hearing has been convened by Chairman Tim Murphy (R-PA) to examine the recent activities of the patent assertion entities (PAEs), also known as "patent trolls," and their impacts on American businesses. THLA is a partner state association of the American Hotel & Lodging Association (AH&LA), the sole national association...
Stephanie Scott Promoted to Crystal Mountain Spa Director in Thompsonville, Michigan
Crystal Mountain | November 15, 2013
THOMPSONVILLE, MICH - Crystal Mountain's Board of Directors and Administration are proud to announce the promotion of Stephanie Scott to Crystal Spa Director and Marcus Matthews to Spa/Wellness Manager. The announcement comes as Crystal Mountain prepares to celebrate five years since the new Crystal Spa and renovated Peak Fitness Center opened to guests in January 2009. Since opening, Crystal Spa has earned numerous awards and accolades from throughout the spa industry including "Sustainable Spa of the Year" by Green Spa Network, "Best Spa for Families" by the readers of SpaFinder Wellness 365, and Top 100 Spa in America by both SpAWARD...
Fontainebleau Miami Beach Names John Garland Vice President of Finance
Fontainebleau Miami Beach | November 15, 2013
Miami Beach, Fla. (Nov. 15, 2013) - Fontainebleau Miami Beach announces the appointment of John Garland to the position of Vice President of Finance. In this position, John will direct and oversee all aspects of the finance and accounting functions of the iconic 20-acre, 1,504-room oceanfront resort. Additionally, he will provide leadership in the development for the continuous evaluation of short and long-term strategic financial objectives and ensure professional and ethical financial practices across departments. "John's proven track record of success as a financial leader in the hospitality industry aligns him with our business stra...
Orange County Officer Earns Hospitality Security Certification from Educational Institute
American Hotel & Lodging Educational Institute | November 14, 2013
Orlando, Florida, November 2013-Sgt. Marcus Camacho recently earned the Certified Lodging Security Director (CLSD) designation from the American Hotel & Lodging Educational Institute (EI) and was awarded his certificate and lapel pin during an Orange County Sheriff's Office, Florida Agency Awards Ceremony - recognizing excellence. Camacho is the first law enforcement official to earn this prestigious certification, which was originally created for security personnel working in hotels. Camacho's work with Orlando-area hotels and attractions through tourism-oriented policing services (TOPS) made pursuing the hospitality certification ...
Nikki Beall & Rebecca Smith Join The Lodge & Spa at Callaway Gardens as Conference Service Managers
Autograph Collection | November 14, 2013
PINE MOUNTAIN, Ga. (November 14, 2013) - The Lodge and Spa at Callaway Gardens, an elegant interpretation of a traditional mountain lodge in the heart of middle Georgia, proudly announces the addition of Nikki Beall and Rebecca Smith, as conference service managers. The two bring more than twenty years of experience in conference service management with time served within the Callaway Gardens market. Beall and Smith will be responsible for providing full service support and coordination of all event and meeting aspects of The Lodge and Spa. The Lodge and Spa at Callaway Gardens is part of Autograph Collection, an upscale ensemble of uni...
The Resort at The Mountain, Mount Hood, Oregon Welcomes New Personnel
The Resort at The Mountain | November 14, 2013
WELCHES (Mount Hood), Ore. - Nov. 14, 2013 - The Resort at The Mountain announces changes to its staff with the appointment of Aaron Williams as Director of Food and Beverage, Amber Cagle as Director of Sales and Rachelle Closner as Spa Manager. "This is an exciting time for The Resort," said John Erickson, general manager of The Resort. "Aaron, Amber and Rachelle each bring great qualities, experience and insight in the hospitality industry, and I'm confident that they will each enhance the overall experience here at The Resort." Aaron Williams, director of food and beverage, is responsible for the oversight, management and quality ass...
Concord Hospitality Names Dean Thompson Executive Chef for the 233-key Renaissance Raleigh Hotel, NC
Renaissance Raleigh Hotel | November 14, 2013
RALEIGH, N.C., November 14, 2013- Officials for Concord Hospitality Enterprises, one of the top-ranked hotel operators in North America, today announced the promotion of Dean Thompson to executive chef for the Renaissance Raleigh Hotel, in the company's headquarters of Raleigh, N.C. Previously, Thompson served as the hotel's executive sous chef, under Dean Wendel, Concord's recently appointed corporate director of food and beverage. Thompson is a Johnson & Wales University graduate and native of nearby Cary, N.C., where he developed an appreciation for the finer points of southern cuisine, which has catapulted him to the top of his ...
Waterford Hotel Group Names Robin Mchill Director of Sales for Hartford, Connecticut Sales Cluster
Waterford Hotel Group | November 14, 2013
HARTFORD, CT (November 14, 2013) --- Robin McHill has been promoted to the Director of Sales position responsible for the oversight of Waterford's full-service Hartford portfolio. McHill, a recent recipient of Waterford's "Director of Sales of the Year" award, will oversee the group and transient sales efforts related to the hotels. McHill brings to her new position more than 30 years of hospitality experience, with an emphasis on sales and marketing in both the New Haven and Hartford area markets. She served as Sales Account Manager for the Hartford Windsor Marriott for several years before joining Waterford Hotel Group in 2008 as Dire...
Pegasus Solutions Reports Global Hotel Booking Volumes Level as Rates Continued a Steady Climb
Pegasus Solutions | November 14, 2013
Leisure Rates Maintain +2.7% Year-to-Date Growth as Corporate Rates Inch Up +0.6% DALLAS (November 14, 2013) – Global business and leisure hotel bookings remained steady in October according to Pegasus Solutions, the world's largest processor of electronic hotel transactions. As bookings continued a steady year-to-date climb for both channels, rates paid improved slightly over prior year. The number of global corporate bookings, those made through the global distribution systems (GDS), in October 2013 matched that of October 2012. Rates increased a slight +0.5% over prior year, despite global political issues and the US government shu...
