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All Things Independent
SAI’s CONTROLIQ Managing Energy, Monitoring Equipment in the Cloud
Systems Associates Inc. | October 29, 2013
Systems Associates Inc. is equipping hoteliers with 'cloud vision' to troubleshoot performance failures and schedule equipment maintenance remotely across the hotel enterprise; Data is backed-up, updated and protected off site BOWLING GREEN, OHIO - OCTOBER 29, 2013 -Systems Associates Inc. is taking the process of monitoring building equipment away from the four walls of the hotel and placing it in the cloud to give engineers and managers more real time control over energy consumption and associated costs. Combining the power of the Internet with the mastery of industry standard protocols, SAI's CONTROLIQ solution is giving hoteliers tr...
Four Seasons Hotel Buenos Aires Completes Final Phase of USD $49 Million Renovation
Four Seasons Hotel Buenos Aires | October 29, 2013
October 29, 2013 (Buenos Aires) - Four Seasons Hotel Buenos Aires has unveiled the final phase of a year-long USD $49 million renovation with a new summer outdoor venue "Nuestro Secreto," the first all-glass enclosed restaurant in Argentina, new CIELO Spa and seven new meetings and event spaces. New Restaurant, "Nuestro Secreto" Following the grand openings of the hotel's new Elena Restaurant and Pony Line Bar earlier this year, Four Seasons Hotel Buenos Aires is now unveiling another new gastronomic surprise, "Nuestro Secreto" (translated to "our secret.") Situated on a rooftop garden between the hotel's modern tower and historic La Ma...
Lodging Industry Presses to End “Patent Troll” Lawsuits; Cites $80 Billion Annual Cost to US Economy
American Hotel & Lodging Association (AH&LA) | October 29, 2013
Washington, D.C. - October 29, 2013 - In advance of today's hearing of the House Judiciary Committee to examine the recently-introduced Innovation Act (H.R. 3309), the American Hotel & Lodging Association (AH&LA) and 27 partner state lodging associations sent a letter to Committee Chairman Bob Goodlatte (R-VA) and Ranking Member John Conyers (D-MI) to reiterate the importance of patent reform to the lodging industry and express support for the introduction of the bill. In the letter, the lodging industry highlights the fact that patent assertion entities (PAEs), otherwise known as patent trolls, purchase patents on inventions fo...
Treating Meta Search Marketing as a Distribution Channel Results in Loss of Revenues for Hoteliers
the Author and HeBS Digital | October 29, 2013
by Max Starkov We are currently witnessing an explosion of meta search sites and online publishers, facilitated by advancements in digital technology and advertisers' perceptions of these sites as "unbiased" online media players compared to the OTAs. The most popular meta search sites and publishers in the hospitality and travel space include: Google Hotel Finder (with tentacles across the Google universe), TripAdvisor Meta Search, Bing Meta Search (powered by TripAdvisor), Kayak.com, Trivago.com (Europe), WeGo.com (Asia Pacific), HotelsCombined.com (Australia), and others. The value proposition to travel consumers is undeniable: By add...
Global Corporate Bookings Increased Following Late Summer Stall, According to The Pegasus View
Pegasus Solutions | October 29, 2013
DALLAS (October 29, 2013) – Global hotel bookings for business travel increased by +4.4% over last year in September, according to data released today by Pegasus Solutions in The Pegasus View. Following a late summer stall that had bookings for the channel below prior year by -1.5% in August, September's booking values sustained the year-to-date pace of +3.0% over 2012. Average daily rates (ADR) remained a key contributing factor for business travel revenue driven to hotels from the global distribution systems (GDSs). Globally, they edged past prior year by +0.3% in September, inching to +0.6% year-to-date. The net result was revenue ...
HTNG’s European Conference Agenda Includes Data Security, Cloud, Smart TV & Reputation Management
Hotel Technology Next Generation | October 29, 2013
CHICAGO (Oct 29, 2013) - Hotel Technology Next Generation (HTNG), the membership association that unites the world's hospitality companies and technology innovators to solve industry challenges, has announced the agenda and speaker details for its eighth annual European Conference, in London 12-14 November 2013. The event is open to all hoteliers for a nominal fee, and to non-hoteliers with HTNG memberships. Immediately following this year's conference, on the afternoon of 14 November, HTNG will facilitate a Hotel IT Leaders' Roundtable. This exclusive and free collaborative event is available to qualified senior level corporate hotel I...
ASFONA and AH&LA Confer in Atlanta to Address Key Hotel Industry Issues in Washington
October 29, 2013
Influential North American hotel industry associations align to strengthen advocacy of lodging and travel-related initiatives on Capitol Hill ATLANTA - OCTOBER 29, 2013 - The American Hotel & Lodging Association (AH&LA) has long been a strong advocate of the U.S. lodging industry in Washington, regarding key issues that affect the millions of hoteliers across the country each year. At the recent ASFONA (Association of Starwood Franchisees & Owners - North America) Associate Board meeting in Atlanta, AH&LA president/CEO Katherine Lugar presented the association's most recent governmental initiatives to the attending ASFON...
Regal Hotels International Adding Mobile Key by OpenWays to New Construction Hotel in Hong Kong
Regal Hotels International | October 29, 2013
In partnership with DOCOMO interTouch, the iclub by Regal Sheung Wan Hotel, scheduled to open first quarter 2014, will become the first hotel in Hong Kong to offer the 'iclub Mobile Key Check-in' service Los Angeles - OCTOBER 29, 2013 - Soon guests staying at the iclub by Regal Sheung Wan Hotel in Hong Kong will be unlocking their room doors via their personal smartphones and standard mobile devices. When the new select-service hotel from Regal Hotels International opens its doors in early 2014, all guestrooms will be equipped with Kaba Saflok RT™ RFID locks with Mobile Key by OpenWays built in. Regal's "iclub Mobile Key Check-in" pow...
eRevMax Hosts Networking Sessions for Hoteliers at WTM
eRevMax | October 29, 2013
Agoda, GTA and Ostrovok to Share Distribution Insights at TigerTime London, October 29, 2013: The leader in hotel channel management & XML connectivity space - eRevMax, will be hosting TigerTime sessions at WTM 2013 to celebrate a new milestone - that of serving 7000 customers worldwide. With key distribution specialists presenting, the sessions are aimed at providing an open platform for information sharing and will be beneficial for hoteliers looking for superior connectivity and updates on new technology developments. Agoda, GTA and Ostrovok are part of the eRevMax Channel Ecosystem which facilitates quality, certified connection...
Historic Glen Cove Mansion Joins “TAG Approved” LGBT-Welcoming Hotels & Resorts
Glen Cove Mansion | October 29, 2013
Glen Cove, Long Island, New York, October 2013 ... The historic Glen Cove Mansion Hotel and Conference Center has made history again with the new status of "TAG Approved." One of the few remaining mansions on Long Island's legendary Gold Coast, made forever famous when F.S. Fitzgerald used it as the setting for The Great Gatsby, TAG-approved hotels are designated welcoming to the gay, lesbian, bisexual and transgender community. TAG Approved was launched in 1997 to help lodging accommodations effectively reach and sensitively serve the LGBT community. Today, more than 2,000 hotels worldwide are involved in the program. TAG Approved sta...
Forbes Travel Guide Adds Clipix, Enabling Visitors to Gather, Organize and Share Travel Itineraries
Forbes Travel Guide | October 29, 2013
Easy to Use, Fully Customizable Clipboards Let Users Manage Travel Data in One Place, and Share it with Friends ATLANTA - (October 29, 2013) - Forbes Travel Guide is making it even easier for travelers to discover personally relevant content online, by integrating Clipix, a tool that lets visitors save and organize anything they see online in one central place, into its website, ForbesTravelGuide.com. Utilizing Clipix technology, Forbes Travel Guide travel experts are curating and organizing the best travel content on the web onto "clipboards" across a variety of topics -- giving people the ultimate jumpstart on building their own refer...
Northwood Hospitality’s Cheeca Lodge Turns to B4Checkin for High-Value Online Booking Solution
B4checkin | October 29, 2013
Iconic luxury oceanfront resort in the Florida Keys implements B4Checkin's flagship, fully customizable hotel reservations system. Islamorada, Florida - October 29, 2013 - B4Checkin, producer of the hotel industry's premier fully customizable reservations system and guest satisfaction feedback tool, announces that the iconic Cheeca Lodge & Spa has implemented the B4Checkin booking engine. The luxurious 214-room oceanfront resort in the Florida Keys went live with the new reservations system this summer. B4Checkin's value proposition, combining industry-leading booking capability with attentive client service and at an exceptional pr...
The AH&LEF Awards Scholarships to 24 Hospitality Students and Industry Professionals
AH&LEF | October 28, 2013
Washington, October 28, 2013 - The American Hotel & Lodging Educational Foundation (AH&LEF), the not-for-profit affiliate of the American Hotel & Lodging Association (AH&LA), administers three scholarships on behalf of American Express, Ecolab, and PepsiCo. These scholarship programs, totaling $44,000, contribute to AH&LEF's total of $514,500 in academic scholarships awarded annually. Click on each scholarship's name in the following descriptions to view 2013 winners: o The American Express Scholarship Program awarded seven academic scholarships totaling $11,000. Founded in 1994 by American Express, it is designed sp...
David Shipman to Lead Southern California’s Rancho Valencia Resort And Spa as New General Manager
Rancho Valencia Resort & Spa | October 28, 2013
RANCHO SANTA FE, Calif. (October 28, 2013) - Rancho Valencia Resort & Spa, the only Relais & Chateaux property in Southern California welcomes General Manager, David Shipman. An established leader in the hospitality industry, Shipman brings more than 25 years of luxury hotel experience, including past key management positions at the upscale Auberge Du Soleil in Rutherford, California and the Ritz-Carlton in Aspen, Colorado. "David's vast experience with a collection of likeminded luxury properties, in addition to his keen understanding of the Rancho Valencia guest, are beneficial attributes to maintaining the high level of excel...
Michael Wurster Appointed Chef de Cuisine of Gordon Ramsay at The London in New York City
| October 28, 2013
New York, NY – October 28, 2013 - Gordon Ramsay at The London, set within The London NYC, announces the appointment of Michael Wurster as Chef de Cuisine. Chef Wurster comes to Gordon Ramsay at The London with nearly 15 years of experience and will be overseeing this accomplished fine dining establishment Restaurant Gordon Ramsay and The Chef's Table. A native New Yorker, Wurster initially set out to Catholic University in Washington, D.C. to pursue a career in law. Halfway through his pre-law studies, Wurster realized his true passion lay in the kitchen, not the courtroom. Wurster received his Degree in Culinary Arts from the famed C...
New Study by BrandVerity Details How Hotel Brands and OTAs Advertise on Hotels’ Branded Keywords
BrandVerity | October 28, 2013
BrandVerity has published a report on paid search marketing by hotel brands and Online Travel Agencies (OTAs). Centered around hotels' branded keywords (such as "Orlando Hyatt" or "Philadelphia Westin"), the study evaluates more than 100,000 advertisements that were triggered by these keywords. The study monitored 120 branded keywords in total, covering 12 brands across 10 different markets. Some of the study's key findings include the following: On Google, each Search Engine Results Page (SERP) averaged almost two OTA ads (1.82 per SERP) OTA ads outnumbered hotel brands' own ads on Google, Bing and AOL 87.5% of OTA ads on Bing incl...
Grand Hotel Kronenhof, Pontresina in Switzerland Appoints Fabrizio Piantanida as Executive Chef
Grand Hotel Kronenhof | October 28, 2013
Switzerland, October 28, 2013: Grand Hotel Kronenhof, Pontresina (www.kronenhof.com) has appointed Fabrizio Piantanida as Executive Chef, effective from 18 November. Piantanida comes directly from the five-star boutique Hotel Vitznauerhof on Switzerland's Lake Lucerne, where he was also Executive Chef and earned 14 GaultMillau Points, overseeing three restaurants. Executive Chef Fabrizio Piantanida Piantanida graduated from the Hotel Management School Mellerio Rosmini in Domodossola, Italy in 1992 and has since worked in a number of luxury hotels in Italy, Switzerland and France, including Bürgenstock Hotels & Resorts in Bürgensto...
Mashantucket Pequots and MGM Resorts Agree to End Licensing Agreement at Foxwoods Resort Casino
Foxwoods Resort Casino | October 28, 2013
MASHANTUCKET, Conn. - October 28, 2103 - The Mashantucket Pequot Tribal Nation owners of Foxwoods Resort Casino announces the conclusion of its partnership with MGM Resorts International (NYSE: MGM). There will be a six-month transition period for Foxwoods to generally cease of MGM Grand branding. Neither party expects a material impact due to the end of the agreement. Foxwoods Resort Casino will continue to offer the same dynamic environment and deliver the same quality experience for guests, employees and partners that has made it one of the premier entertainment destinations in the Northeast. The renaming of the tower is part of an o...
Aloft Orlando Downtown Opens as Adaptive Re-Use Project by Developer GDC Properties
Aloft Hotels | October 28, 2013
Stamford, CT/Orlando, FL, October 28, 2013 -Starwood Hotels & Resorts today announced its sizzling Aloft brand has made its debut in Orlando, Florida with the opening of its third adaptive re-use hotel. Aloft Orlando Downtown, the former OUC building, sits adjacent to Orlando City Hall. Owned by GDC Properties and operated by Yedla Management Company, Aloft Orlando Downtown offers a prime location in the downtown business district, providing 118 spacious, loft-like rooms, 7,000 square feet of meeting space, re:fuel grab-and-go area, re:charge fitness facility, w xyz bar with a buzzing, social atmosphere, splash outdoor pool and vale...
Inland American Real Estate Trust, Inc. Acquires the 107-room Lorien Hotel & Spa in Alexandria, VA
Inland American Lodging Advisor, Inc. | October 28, 2013
OAK BROOK, Ill. - October 28, 2013 - Inland American Lodging Group, Inc., a wholly owned subsidiary of Inland American Real Estate Trust, Inc., today announced that it has acquired the 107-room luxury boutique Lorien Hotel & Spa in Alexandria, Va., for a purchase price of approximately $45 million. "Recently recognized by Condé Nast Traveler as one of the 'Top 100 Hotels in the World,' this boutique luxury hotel is an excellent addition to our portfolio," said Marcel Verbaas, president and CEO of Inland American Lodging Advisor, Inc. ("IALA"). "With its superior positioning in this high barrier-to-entry market, this asset provides ...
Traci Meyer Appointed as Director of Sales for 193-room One Ocean Resort & Spa in Atlantic Beach, FL
One Ocean Resort & Spa | October 28, 2013
ATLANTIC BEACH, Fla. (October 28, 2013) - One Ocean Resort & Spa - Northeast Florida's chic beachfront boutique resort, located in Atlantic Beach - announces the promotion of Traci Meyer to director of sales. With more than 13 years of experience in sales and marketing, Meyer has proven herself as a rising key player in the hotel and resort industry. In her new position Meyer will be accountable for developing comprehensive sales strategies and overseeing the complete Sales, Catering & Convention Services Department's management of group business. Meyer has been on the fast track at One Ocean Resort & Spa over the past eight...
The 2nd Annual Boutique Lifestyle International Leadership Symposium Ends with Record Attendance
The Boutique & Lifestyle Lodging Association | October 28, 2013
The more than 265 attendees raved about the carefully crafted sessions and world-renowned executives who came to speak in support of the BLLA Los Angeles, CA, October 28, 2013 – Powered by BLLA (Boutique Lifestyle Lodging Association), the lodging industry's top boutique, lifestyle and luxury hotel executives and numerous closely related industry professionals congregated in Hollywood, CA this week to deliberate on the hottest topics surrounding this close-knit and beloved hospitality sector. "There was certainly a lot of love flowing at this conference," remarked Frances Kiradjian, Founder and Chairwoman of the Association. "Undoubte...
John Hanrahan Named Director of Food & Beverage for Chaminade Resort & Spa, a Benchmark Resort in CA
Chaminade Resort & Spa | October 28, 2013
The Woodlands (Houston), Texas, October 28, 2013 - Benchmark Hospitality International, a leading U.S.-based hospitality management company, has named John Hanrahan director of food & beverage for Chaminade Resort & Spa, a Benchmark Resort® situated on a Santa Cruz, California hilltop with breathtaking views of Monterey Bay. Kevin Herbst, Benchmark's general manager at the resort, made the announcement. "I am happy to welcome John to Chaminade," said Mr. Herbst. "He comes to us with 30 years of restaurant management experience, which will be vital in running an effective food & beverage program that is market driven. We're ...
Wolfgang Wehen Appointed as Hotel Manager for W South Beach Hotel & Residences in Miami Beach, FL
W South Beach Hotel & Residences | October 28, 2013
MIAMI BEACH, FL - October 28, 2013 - W South Beach Hotel & Residences announced today the appointment of Wolfgang Wehen as hotel manager. Wehen will leverage his more than 25 years of international hospitality and five-star hotel experience - including work in markets such as New York City, Miami, Germany and London - to lead the luxury Miami Beach hotel that has garnered international attention since opening in July 2009. Wehen joins W South Beach from his role as general manager at W New York Downtown. During his time at the property, Wehen increased RPI and market share with a focus on group production and increase of weekend bus...
