Analysis-Companies Boost Social and Climate Reporting Amid ESG Backlash
November 4th, 2024
Somnium Hospitality Group Appoints Raina Spasov as General Manager at Hilton Chicago Oak Brook Hills Resort
Hilton Chicago Oak Brook Hills Resort & Conference Center | January 3, 2024
CHICAGO (Jan. 2, 2024)—Somnium Hospitality Group is pleased to announce the appointment of Raina Spasov as the new General Manager at the Hilton Chicago Oak Brook Hills Resort. In her new role, Raina will oversee all aspects of the Resort's operations and ensure an exceptional guest experience. With over 10 years of experience in the hospitality industry, Raina brings a wealth of knowledge and expertise to her position, specifically to the Oak Brook Hills Resort where she began working in 2013 as an Executive Assistant to the General Manager. Over the next 10 years, she served as the Operations Manager, Director of Rooms, Assistant D...
HayMax Capital Opens MOLLIE Aspen in Colorado
MOLLIE Aspen | January 3, 2024
The highly anticipated hotel introduces a new boutique experience rooted in local Aspen lifestyle ASPEN, CO (January 3, 2023) – MOLLIE Aspen created and operated by HayMax Capital, will hold a ribbon-cutting ceremony this Friday, December 22, 2023 at 3pm MST in celebration of the highly-anticipated debut of the new property. Local elected officials, community leaders, design and construction collaborators, and other property stakeholders will be in attendance. Located at the corner of Garmsich and Main Streets across from Paepcke Park, the hotel features 68 guestrooms and a distinctive selection of public spaces including: a lobby ret...
Human Longevity Means Big Gains in Hotel Guest CLV
Adam and Larry Mogelonsky | January 3, 2024
By Adam Mogelonsky, Larry Mogelonsky At the start of 2023, many hospitality pundits and leading brands declared it the year of wellness. As we proceed into 2024, the trend isn’t going away. Far from it, the latest statistics from the Global Wellness Institute not only reveal this industry’s resilience (now at $5.6 trillion) but a promise of accelerating gains over the rest of the decade. The prospects of the growth of wellness not only mean more ways to differentiate hotel brands and upsell experiences to boost TRevPAR, but also living better and living longer. And with this potential boost to one’s longevity, there’s more years...
Park Hyatt Marrakech Officially Opens Its Doors in Morocco
Park Hyatt | January 2, 2024
CHICAGO (January 2, 2024) – Hyatt Hotels Corporation (NYSE: H) today announces the opening of Park Hyatt Marrakech, marking the debut of the Park Hyatt brand in Morocco and growing the brand’s presence in Africa, joining Park Hyatt Zanzibar and the forthcoming Park Hyatt Johannesburg, slated for 2025. Uniquely located about 9 miles (15 kilometers) from Marrakech’s historic Medina district, the 19-acre (7.5-hectare) resort is situated in an exquisite, off-the-beaten-path location at the base of the Atlas Mountains. Surrounded by palm trees, olive trees and jacaranda trees, Park Hyatt Marrakech sits adjacent to the magnificent Al Maaden G...
Bhawishya Rituparn Named Director of Sales and Marketing for Radisson Blue Pune
Radisson Hotel Group | January 2, 2024
Pune, India – January 2, 2024 – Radisson Hotel Group is proud to announce the appointment of Bhawishya Rituparn as the Director of Sales and marketing for their prestigious Radisson Blu in Hinjawadi, Pune. With an illustrious career spanning 14.5 years and a proven track record of driving sales success, Bhawishya brings extensive expertise in strategic revenue planning, market analysis, and cultivating enduring client relationships. A stalwart in the realm of hospitality, Bhawishya Rituparn has carved an indelible mark through his transformative leadership roles. Previously serving at Kyriad Hotel, Pimpri, and Courtyard by Marriott, Hi...
Apple Hospitality REIT Acquires the SpringHill Suites by Marriott Las Vegas Convention Center
Apple Hospitality REIT, Inc. | January 2, 2024
RICHMOND, Va.--January 2, 2024--Apple Hospitality REIT, Inc. (NYSE: APLE) (the “Company” or “Apple Hospitality”) today announced the acquisition of the 299-room SpringHill Suites by Marriott Las Vegas Convention Center (the “Hotel”) for approximately $75 million, or $251,000 per key. “Las Vegas, well known as a premier gaming and entertainment destination, has dynamically expanded in recent years with the arrival of major league sports teams, the Sphere and Formula 1 racing, to capture an even larger segment of leisure travel demand,” said Nelson Knight, President, Real Estate and Investments of Apple Hospitality. “In add...
SSG Hotels Acquires Full-Service Holiday Inn & Suites in Farmington Hills, MI
SSG Hotels LLC | January 2, 2024
Lafayette, January 2, 2024 — SSG Hotels LLC, a leading hospitality management company, is delighted to announce the acquisition of a brand-new 133-room full-service Holiday Inn & Suites in Farmington Hills, MI. The hotel, constructed in 2018, boasts state-of-the-art facilities, including nearly 5000 square feet of meeting space, making it a premier destination for both business and leisure travelers. About the Property: The newly acquired Holiday Inn & Suites features a range of amenities designed to enhance the guest experience. With an indoor swimming pool, fitness center, business center, guest laundry, and a sundry shop, gue...
Satori Collective Completes Sale of 124-Suite Holiday Inn Express & Suites Alpharetta-Windward Parkway
Satori Collective | January 2, 2024
ATLANTA--January 2, 2023--Officials of Satori Collective, a real estate investment management firm focused primarily on hotel property investment, today announced the sale of the 124-suite Holiday Inn Express & Suites Alpharetta-Windward Parkway to Bukhari Group Hospitality. Satori achieved an approximate 24% internal rate of return and a 2x equity multiple through the sale. “We purchased this all-suite property in 2013 and quickly conducted a comprehensive, multimillion-dollar, value-add renovation to re-flag the property to a Holiday Inn Express & Suites by IHG,” said Samir Yajnik, CIO, Satori Collective. “Through the past ...
Unlocking Value Creation: Value-Enhancing vs Value-Destroying Employee
EHL Insights | January 2, 2024
Employees are the biggest value creators and value destroyers for most organizations. Here’s how to identify and enhance the role your employees play in the value-creation process. Distinguishing between value-enhancing and value-destroying employees The primary aim of every organization is to maximize the value it creates from its existing resources. Exactly what that ‘value’ looks like can differ from one business to the next. For some businesses, value may simply mean generating a greater return for the shareholders, but for others, value creation can be something much more specific. To add value, a business needs to know how va...
U.S. Hotel Results for Week Ending 23 December
CoStar Group | January 2, 2024
WASHINGTON – 2 January 2024 – As anticipated ahead of the holidays, U.S. hotel performance fell from the previous week, according to CoStar’s latest data through 23 December. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets. 17-23 December 2023 (percentage change from comparable week in 2022): Occupancy: 43.9% (+0.5%) Average daily rate (ADR): US$131.97 (-0.9%) Revenue per available room (RevPAR): US$57.90 (-0.4%) Among the Top 25 Markets, Boston saw the largest year-over-year increases in occupancy (+21.5% to 46.2%) and RevPAR (+23.1% to US$65.68)....
Do More In ‘24: Ten Customer Service and CX Tips for the New Year
Shep Hyken | January 2, 2024
By Shep Hyken Happy New Year! I want this year to be your best year ever for creating amazing customer service and experiences. And for everything else, too! But as it applies to the customer experience, I thought it would be fun to share some ideas we need to do more of. With that, here are 10 ideas. Many, if not all, will apply to you and your business. Do more in 24! 1. Be more responsive – We start with one of my favorites. How fast do you respond to customers? Trust me, the faster you respond, the better. Customers appreciate a quick response. I often joke about a company that took four days to get back to me with an ans...
STR Weekly Insights: 10-16 December 2023
CoStar Group | December 22, 2023
Note: Due to the Christmas and New Year’s holidays, the next edition of Weekly Insights will run on 12 January 2024 Analysis by Isaac Collazo, Chris Klauda, Will Anns Countries included: China, Germany, Japan, United Kingdom, and the United States Highlights The Top 25 Markets propelled U.S. RevPAR growth to a three-week high. Group demand gained. Soccer ruled in the U.K. and Germany with all but one of the five markets hosting UEFA Champions league matches posting double-digit occupancy increases. College Bowl games and New Year’s Eve will provide a boost to the industry as the year winds to a close. New ...
Hard Rock International Breaks Ground on Hard Rock Hotel & Casino Athens in Greece
Hard Rock | December 22, 2023
ATHENS, Greece, Dec. 22, 2023 -- Today, Hard Rock International, GEK TERNA Group and the Athens community celebrated the groundbreaking of the luxury resort and Casino in the heart of the Athens Rivera. The groundbreaking event featured a commemorative shovel celebration at the historical Hellinikon Airport. The ceremony to follow was conducted at the Hellinikon Experience Center and included the Hard Rock International executives, GEK TERNA Group executives, Greek government officials, political dignitaries and local community leaders. Hard Rock Hotel & Casino Athens will be the first integrated resort of its kind in continen...
The Lodge at Sonoma Appoints Fungai Muzunze as General Manager
The Lodge at Sonoma, an Autograph Collection Resort | December 22, 2023
SONOMA, CALIF. (December 22, 2023) – The Lodge at Sonoma, an Autograph Collection Resort, the quintessential luxury resort located in the heart of Northern California’s wine country, is pleased to welcome Fungai Muzunze as General Manager. With more than 25 years of experience working in luxury hotels across the globe, Muzunze brings a wealth of expertise to his new role where he will oversee strategic and day-to-day operations at the expansive 182-room resort, including food and beverage management, sales and marketing, team member engagement, overall guest experience, and more. The Lodge at Sonoma is an oasis for the ultimate wi...
The Indigo Road Hospitality Group Announces Changes to Lodging Leadership
The Indigo Road Hospitality Group | December 22, 2023
CHARLESTON, SC — December 22, 2023 — The Indigo Road Hospitality Group and Larry Spelts, president of the company’s Lodging & Lifestyle Adventures division, will mutually part ways after successfully expanding the hospitality company into the hotel industry officially nearly four years ago at the America's Lodging Investment Summit (ALIS) in Los Angeles in 2020. "In 2019, upon ten years of success with restaurants and our next adventure of lodging on the horizon, Larry was the first person that I thought of collaborating with," said Steve Palmer, founder and chief visionary officer of The Indigo Road. "A former colleague and fr...
21 Carpenter Unveils Its Transformation of Former Remittance House in Singapore
December 22, 2023
Singapore, 22 December 2023 – Heritage hotel 21 Carpenter officially opened its doors to guests on 6 December 2023. The former remittance house — hailed as the birthplace of banking in Singapore — offers guests a blend of heritage and modernity after a contemporary update by architectural firm WOHA. Located between Clarke Quay and Boat Quay, 21 Carpenter boasts central accessibility, allowing guests to immerse themselves in the bustling streets of Singapore’s CBD and Chinatown. "At 21 Carpenter, we aspire to be more than just a place to rest; we're an invitation to step into Singapore's rich stories. Our thoughtful design preserv...
The Woodcliff Hotel & Spa in New York’s Finger Lakes Completes Multimillion-Dollar Renovation
December 22, 2023
FAIRPORT, N.Y., Dec. 22, 2023 -- The Woodcliff Hotel & Spa, a premier destination for full-service hospitality in New York's Finger Lakes, is thrilled to announce the completion of its multi-million dollar renovation of the hotel, luxury spa and restaurant. With breathtaking views of the Bristol Hills and the picturesque skyline of Rochester, NY, the revitalized spa promises an unparalleled and one-of-a-kind environment for guests to unwind and renew through rejuvenating treatments and on-site experiences. Celebrating its 20th anniversary in 2024, the spa has a rich history of providing a sanctuary of tranquility in the heart...
R Collection Hotels Expands Portfolio with Two New Italian Mountain Retreats
R Collection Hotels | December 22, 2023
Family-owned Italian luxury hotel brand ascends to new heights with two properties in La Thuile and Courmayeur, now open for the winter season 2023-24 ITALY -- December 22, 2023 -- R Collection Hotels, owned by the Rocchi Family, announces its expansion into two distinguished mountain destinations with the official grand opening of two prestigious leisure hotels: Montana Lodge & Spa in La Thuile and Grand Hotel Courmayeur Mont Blanc in Courmayeur. Both properties are 5-star boutique retreats nestled along the northern border between Switzerland and France. This expansion signals R Collection’s commitment to further penetrate t...
The Hotel Maria Opens in Helsinki, Finland
Preferred Hotels & Resorts | December 22, 2023
HELSINKI, Finland (December 22, 2023) — The heart of Helsinki welcomes a new chapter in luxury Nordic hospitality today with the opening of The Hotel Maria. Proudly joining Preferred Hotels & Resorts' prestigious Legend Collection, this urban sanctuary seamlessly melds contemporary elegance with the echoes of its storied past in the city’s historic Kruununhaka district. Featuring 117 rooms, including 38 lavish suites, two restaurants, a grand ballroom, serene chapel, state-of-the-art spa, and a destination boutique showcasing jewelry of Faberge and esteemed Finnish designers, The Hotel Maria is without a doubt one of the most antici...
Volga Hotel by Hamak Hotels Opens in Mexico City
Volga Hotel | December 22, 2023
LOS ANGELES, CALIFORNIA–December 22, 2023 – Volga Hotel, by Mexico’s uber-chic hospitality collection Hamak Hotels, brings a unique blend of striking minimalist design and immersive maximalist experiences to Mexico City’s burgeoning Cuauhtemoc neighborhood. Centrally located within walking distance to both the Roma and Condesa neighborhoods – and just a block away from Paseo de la Reforma Avenue, the most iconic boulevard in Latin America – Volga offers a sophisticated enclave for trendsetters, culture enthusiasts, gastronomy and mixology aficionados, art connoisseurs and bespoke adventurers. Volga Hotel seduces guests with sle...
The First Mondrian in Greater China Is Now Open in Hong Kong
MONDRIAN HOTELS & RESIDENCES | December 22, 2023
Celebrating the opening of Mondrian Hong Kong with ‘First Look’ cultural immersion packages, Single Parent Staycations to give back to some of Hong Kong’s most deserving families, inspiring art, culture, cuisine and design. Join the agents of change as the lifestyle hotel takes a giant leap forward. MONDRIAN HONG KONG is inspired. By people. As part of Mondrian’s deep regard for its neighbourhood and community, its team is committed to giving back and rather than the traditional welcome of VIP’s and celebrities as the first guests, Mondrian marks its launch and arrival in the city with inviting Single Parent Families to a much ...
PEG Hospitality Group Opens The Moxy Phoenix Downtown in Arizonia
Moxy | December 22, 2023
Historic 100-year-old building transformed into a Moxy by Marriott Hotel PHOENIX (Dec. 22, 2023) - Downtown Phoenix is now home to an eclectic international hotel concept, The Moxy. The playful hotel announced its opening today in the historic Luhrs Building. PEG Companies [PEG], a vertically integrated commercial real estate investment company focused on opportunistic and value-added opportunities, and Dallas-based A.G. Hill Partners purchased the historic Luhrs building at the end of 2019. Since that time, the team worked to renovate and convert the building's interior while preserving the exterior facade. Located on the corner of Centra...
Riversuites Luxury Boutique Hotel Opens in Philadelphia’s Fishtown Neighborhood
RIVERS CASINO PHILADELPHIA | December 22, 2023
Rivers Casino Philly debuts apartment-style suites inside The Battery mixed-use campus PHILADELPHIA--Riversuites luxury boutique hotel is making Rivers Casino the place to stay and play in Philadelphia. And, odds are, you haven’t seen anything like it. Hotel guests will enjoy upscale suites — and only suites — that are apartment-style accommodations with one-, two- and three-bedroom options. Every suite has a fully equipped kitchenette, while several feature patios and bi-level lofts. Many of the 62 suites offer stunning views of the Delaware River, and hotel guests will enjoy immediate access to one of Philly’s hottest n...
Six Senses Wadi Safar Project Launched by Diriyah Company in Saudi Arabia
IHG Hotels & Resorts | December 22, 2023
BANGKOK – December 22, 2023 – When the Diriyah Company announced a unique giga-project with distinctive cultural, historical, and tourism landmarks, it invited international partners to come together and construct a new legacy for Saudi Arabia. Six Senses will help bring this to life through a new hotel in Wadi Safar, which lies just west of Diriyah and northwest of Riyadh. “As the Kingdom evolves and opens to tourism, it is garnering strong interest among international visitors to explore its heritage sites and outstanding natural beauty,” said Chief Executive Officer of Six Senses Neil Jacobs. “We are excited to be working close...
