Analysis-Companies Boost Social and Climate Reporting Amid ESG Backlash
November 4th, 2024
The Final Check-Out: Bidding Farewell to Undisclosed Mandatory Resort Fees
Mark Adams | December 20, 2023
By Mark Adams, Experienced trial lawyer and a member of JMBM’s Global Hospitality Group® and Chinese Investment Group™ Presently pending in the U.S. Senate is a bipartisan-supported bill that would do the same. These bills join state governments, federal authorities, state attorneys general, and consumer advocacy groups in intensified scrutiny of undisclosed mandatory resort fees included in hotel rates. Additionally, several state attorney generals and consumer groups are targeting hotels that charge undisclosed resort fees. In response to this developing trend, it is imperative for hotel owners to quickly implement full transp...
U.S. Hotel Performance for November 2023
CoStar Group | December 20, 2023
WASHINGTON – 20 December 2023 – As expected, the U.S. hotel industry reported lower performance results from the previous month but improved year-over-year comparisons, according to November 2023 from CoStar. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets. November 2023 (percentage change from November 2022): Occupancy: 58.4% (-1.2%) Average daily rate (ADR): US$151.23 (+3.6%) Revenue per available room (RevPAR): US$88.36 (+2.4%) Among the Top 25 Markets, New York City experienced the highest occupancy level (84.0%), which was up 6.3% year over year...
HSMAI Americas Announces Upcoming Calendar of Events for 2024
HSMAI | December 20, 2023
FOR IMMEDIATE RELEASE: McLean, VA (December 20, 2023) – The Hospitality Sales and Marketing Association International (HSMAI) Americas has announced today the 2024 Calendar of Events, including the Adrian Awards, Foundation Intercollegiate Global Conference, Commercial Strategy Conference, Curate, and Sales Leader Forum. HSMAI looks forward to another year of offering invaluable professional tools, networking opportunities and the platforms to share ideas and information at local market events, national conferences, roundtables, and awards programs. Peer-to-peer events are the core of HSMAI, bringing industry professionals together in sal...
Africa On The Rise
Hala Matar Choufany | December 20, 2023
By Hala Matar Choufany This year revealed diverse hotel performance trends across Africa’s 54 countries, reflecting the vast expanse and distinctiveness of the continent and emphasizing the regional disparities. Indeed, certain areas saw substantial growth and an uptick in international arrivals, while others grappled with persistent challenges. Hospitality sector performance Northern and southern Africa, home to well-established hospitality markets like Egypt and South Africa, reported slower economic growth rates. In contrast, most countries spanning the Eastern and Western regions experienced accelerated economic growth due to inc...
Wyndham Hotels & Resorts’ Latest Release Shows How Divergent Their Board’s Interests Are From Their Shareholders’; Their Argume
Choice Hotels | December 20, 2023
Wyndham Shareholders Should Tender Their Shares in Choice's Exchange Offer to Send Clear Message to Wyndham's Board Choice Has Recently Engaged with Wyndham Shareholders Representing over 40% of Shares Outstanding; Many Shareholders Are Eager for Both Parties to Work Together to Reach an Expedient Resolution NORTH BETHESDA, Md., Dec. 20, 2023 -- Choice Hotels International, Inc. (NYSE: CHH) (the "Company" or "Choice"), today issued the following statement in response to the Wyndham Hotels & Resorts, Inc. (NYSE: WH) ("Wyndham") Board of Directors' recommendation that its shareholders reject Choice's exchange offer. Wyndham Has Sought t...
JW Marriott Hotel Xi’an Southwest Opens Its Doors in China’s Hub of Culture and History
JW Marriott | December 20, 2023
Newest hotel offers a warm and enriching luxury experience with stunning design, thoughtful service and a holistic approach to well-being JW Marriott, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today announces the opening of JW Marriott Hotel Xi’an Southwest. Located near a host of UNESCO World Heritage sites, historical attractions and iconic landmarks, the hotel seamlessly blends the charm of Xi'an's ancient city with its modern elegance, providing an immersive experience which aligns with the luxury hotel brand’s signature style of mindful luxury and hospitality. “We are thrilled to announce the...
Bradford Allen Hospitality Acquires Two Hotel Properties on Long Island
Bradford Allen | December 20, 2023
NEW YORK (Dec. 20, 2023) — Bradford Allen Hospitality today announced it has acquired two adjacent hotel properties in Riverhead, N.Y., on Long Island — a 131-suite Residence Inn by Marriott located at 2012 Old Country Road and a 114-key Hilton Garden Inn at 2038 Old Country Road. The hotels are the closest eastbound Hilton- and Marriott-branded properties to the Hamptons, located approximately 20 miles away. Built in 2017, Residence Inn Long Island East End is highly amenitized with a 24-hour fitness center, indoor and outdoor pools, whirlpools, and expansive wedding and banquet facilities, far exceeding typical Residence Inn brand s...
Adnan Malik Appointed as CEO of Magnuson Hotels
Magnuson Hotels | December 20, 2023
20 December 2023 – Magnuson Hotels announces the immediate appointment of Adnan Malik as its new Chief Executive Officer. Malik, previously serving as Chief Revenue Officer, brings a wealth of experience and innovative vision to lead the renowned hotel brand into its next phase of growth. Adnan Malik’s extensive background positions him as a dynamic leader ready to build upon Magnuson Hotels’ established legacy. His strategic prowess and commitment to excellence align seamlessly with the brand’s core values, ensuring a continued trajectory of success. Thomas Magnuson, after dedicating 21 years to steering Magnuson Hotels as CEO...
Grand Hyatt Seattle Appoints New Leadership Team
Grand Hyatt Seattle | December 20, 2023
SEATTLE. (December 20, 2023) – Grand Hyatt Seattle announced today a new leadership team taking the helm of the luxury downtown property. With the addition of Chris Jacoby as the director of sales, Manfred Steuerwald as general manager and Mohammed Khan as director of operations, the hotel enters a new era of elevated offerings and attention to detail. These executives collectively bring decades of experience leading high-end properties across the United States, Canada and the Caribbean. “I am thrilled to be joining the team at Grand Hyatt Seattle,” said Steuerwald. “Together, we are heading into an exciting ...
Kimpton Hotels & Restaurants Announces the Kimpton Claret Hotel in Denver’s Belleview Station
Kimpton Hotels & Restaurants | December 20, 2023
DENVER, CO (December 20, 2023) – Today, Kimpton Hotels & Restaurants, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, announced the name of its newest Denver hotel, Kimpton Claret Hotel, and the appointment of its leader, General Manager Keith Siebenaler. Set to open in spring 2024, Kimpton Claret will be the brand’s second property in Denver, creating a convergence for visitors and locals alike in the up-and-coming neighborhood of Belleview Station. The highly anticipated Kimpton Claret Hotel gets its name from the vibrant shade of red found throughout the state, from the velvety springtime blossoms to the alpen...
Cardo Roma to Open Early 2024 as Part of Marriott’s Autograph Collection in Rome’s Esposizione Universale Roma District
Cardo Hotels | December 20, 2023
The Italian capital welcomes Cardo Roma, Autograph Collection: the inaugural property from a new lifestyle brand that merges business with pleasure. Elevated design, vibrant dining venues and innovative meeting and wellness spaces pay homage to Rome’s rich culture and the hotel’s motto, "A symbol of future nostalgia". Set to open in early 2024, Cardo Roma, Autograph Collection is the debut property from Cardo Hotels. Joining Autograph Collection Hotels – the diverse and dynamic portfolio of distinctive hotels from Marriott Bonvoy – the resort is situated in Rome's bustling Esposizione Universale Roma (EUR) district. Originally d...
Toronto Case Study Showing Why In-Room Tablets Are Integral to Modern Luxury
Adam and Larry Mogelonsky | December 20, 2023
By Adam Mogelonsky, Larry Mogelonsky Hotel luxury is a moving target. Of course, the visibility of design trends makes decade-over-decade changes in décor and furnishing relatively easy to call attention to as the engine of this continuous evolution. But let us not forget the underlying ‘invisibility’ that powerful technologies play in reinforcing the five-star hotel experience. Frictionless, properly integrated, highly personalized and fully supportive of the well-oiled on-site teams, there’s now a complex web of hardware and software that’s integral to 21st century luxury, all in order to meet guests’ diverse needs via whic...
2023: A Year of New Challenges and Opportunities for Hoteliers
Joseph Pierce | December 20, 2023
By Joseph Pierce, MAI The hotel industry has moved on from many challenges that have plagued it since the COVID-19 pandemic, but new challenges and opportunities have presented themselves in 2023. Carrying on from 2022, markets continue to deal with the highest cost of debt in decades, but the fear of a recession has receded, and the possibility of a “soft landing” from 40-year high inflation growth may be a reality. The industry remains flexible to the needs and desires of guests and continues to pivot to meet the challenges of the future. H&LA’s consultants have worked on many assignments in 2023, bringing with them the oppo...
Knowland Expands Further in the Middle East, Opens Riyadh Market
KNOWLAND | December 20, 2023
Rapid growth and competition in the Middle East hospitality sector require robust data tools to increase productivity and better understand buyer behavior ARLINGTON, Va. — Dec. 20, 2023 — Today, Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, announced its expansion in the Middle East with data collection in Riyadh, Saudi Arabia, to accommodate the growing demand and fierce competition facing new hoteliers in the market. Regional meetings and events growth continues in the triple digits, with a 167 percent increase over the same period last year. Not new to the market, K...
New Travel & Tourism Social Impact Report Reveals Significant Increase in Female Employment Since 2010
The World Travel & Tourism Council | December 19, 2023
London, UK: New research from the World Travel & Tourism Council (WTTC) and Sustainable Tourism Global Center (STGC), initiated by the Ministry of Tourism of Saudi Arabia, reveals that the global Travel & Tourism sector is delivering soaring employment opportunities to women and young people around the world. The report shows that the Travel & Tourism sector directly employed a rapidly rising number of women between 2010 and 2019, increasing from 38.6 million to 47.8 million, an increase of 24%. It also found hospitality to be the leading employer of women within the sector, accounting for more than half of female employmen...
RevPAR vs. TRevPAR
CoStar Group | December 19, 2023
If you work in the hotel business, acronyms are part of the job. Among the many shorthand terms we use, two are particularly important for measuring performance. Their names might strike a similar chord, but delving into these respective metrics reveals crucial distinctions. RevPAR and TRevPAR are two of the most frequently used metrics for hoteliers assessing the health of a property or portfolio as well as industry stakeholders measuring the health of market. However, understanding these measurements on their own is only half the battle. True performance insights are unlocked when you understand the fundamental differences between the...
Playa Hotels & Resorts Announces the Sale of Jewel Punta Cana for $82 Million
Playa Hotels & Resorts N.V. | December 19, 2023
FAIRFAX, Va., Dec. 19, 2023 -- Playa Hotels & Resorts N.V. (NASDAQ: PLYA) (the "Company") today announced that it has closed on the sale of the Jewel Punta Cana for a total gross consideration of $82.0 million. The Company expects total net proceeds of approximately $70.0 million. The Company has also entered into a long-term hotel management agreement with the new owner to manage the resort. The transaction was completed on December 15, 2023. Proceeds from the transaction will be used for general corporate purposes....
LBA Hospitality Assumes Management of 105-Room Hampton Inn & Suites Knoxville-Turkey Creek/Farragut
LBA Hospitality | December 19, 2023
New Acquisition Continues LBA's Strategic Partnership With 3H Group DOTHAN, Ala., Dec. 19, 2023 -- LBA Hospitality, an Alabama–based hotel management company, announced that it has recently taken over the management for the 105-room Hampton Inn & Suites Knoxville-Turkey Creek/Farragut. The recently purchased hotel is now owned by 3H Group of Chattanooga, Tennessee. This acquisition marks the 25th property LBA is managing in partnership with 3H Group. Located at 11340 Campbell Lakes Drive, 17 miles from McGhee Tyson Airport and 20 minutes from downtown Knoxville, the four-story hotel offers convenient access to the shops and...
Customer Service Management With a People-First Hospitality Touch
Meygan Gerber | December 19, 2023
By Meygan Gerber Are your customers receiving excellent service? How can you be sure? These questions are a good place to start when examining one of the most influential aspects of business success: customer service management. In today’s business world, companies that prioritize customer satisfaction and build their strategies around people achieve higher profitability and brand loyalty. In this article, we will explore the importance of people-centricity in customer service management and how it can be applied to improve customer experiences. We will also discuss practical approaches to gathering customer feedback and how a hospit...
The Unbound Collection by Hyatt Brand Debuts Hotel Flüela Davos, a Historic Luxury Hotel in the Heart of the Swiss Alps
Hyatt Hotels Corporation | December 19, 2023
The opening signals a continued commitment to the expansion of The Unbound Collection by Hyatt brand in Europe CHICAGO (December 19, 2023) – Hyatt Hotels Corporation (NYSE: H), one of the world’s fastest-growing hospitality brands, announced today the opening of Hotel Flüela Davos, marking the latest development in Hyatt’s portfolio growth in Europe, Africa and the Middle East, and the newest addition to The Unbound Collection by Hyatt brand. Hotel Flüela Davos joins three existing Hyatt hotels in Switzerland and signals Hyatt’s continued commitment to growing its luxury brands in sought-after destinations in Europe. Located ...
Hilton Signs First Tru by Hilton Hotel in Argentina With Argenway
Hilton | December 19, 2023
The game‑changing hotel brand continues its global expansion to 10 countries with the signing of Tru by Hilton Bariloche MCLEAN, Va. and BUENOS AIRES, Argentina – In a year of continued growth, Hilton’s (NYSE: HLT) innovative hotel brand, Tru by Hilton, announces the signing of Tru by Hilton Bariloche. Slated to open in 2027 in Patagonia, one of Argentina’s most exciting destinations, Tru by Hilton Bariloche will represent another market first for the fast-growing, game-changing brand and marks its 10th country with supply and pipeline locations. Located in the scenic village of San Carlos de Bariloche close to the Civic Center a...
IHG Opens First Garner Hotel Less Than Three Months After Brand’s Official Launch
IHG | December 19, 2023
Suburban Seattle Property Jumpstarts Goal to Open More than 500 U.S. Garner Hotels in the Next Decade ATLANTA (December 19, 2023) – IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today celebrates the opening of the first Garner hotel less than three months after the midscale conversion brand’s launch. Located in the Seattle suburb of Auburn, Wash., Garner Auburn – Seattle’s accelerated conversion and reopening signifies owners’ recognition of the brand’s strength, revenue potential and offer for travelers in the midscale space. The 95-room Garner Auburn – Seattle offers an affordable pric...
IHG Partners With Square Nine Estate Developers to Debut Holiday Inn Express Brand in Islamabad, Pakistan
IHG | December 19, 2023
Set to open in 2026, Holiday Inn Express & Suites, The Avenue, Islamabad will add to IHG’s developing presence in the country Dubai, United Arab Emirates, 19 December 2023: IHG Hotels & Resorts, one of the world’s leading hotel companies, has announced the signing of a franchise agreement for its first Holiday Inn Express & Suites hotel, in Islamabad — in partnership with Square Nine Estate Developers Pvt. Ltd., a prominent real estate organisation in Pakistan. Scheduled for a 2026 opening, the hotel reaffirms IHG’s strategic commitment to expand its presence in key international markets, in line with market demands. ...
Trailborn Introduces Hospitality Brand With Debut of First Hotel at the Entrance of Rocky Mountain National Park
TRAILBORN | December 19, 2023
The new hospitality brand rooted in and inspired by the great American outdoors opens its first hotel and restaurant on December 1st in Estes Park, Colorado with plans to open additional properties in the Grand Canyon; Highlands, North Carolina; Wrightsville Beach, North Carolina and Mendocino, California Estes Park, CO (December 19, 2023) – Castle Peak Holdings, the investment and development company behind Trailborn – the first vertically-integrated hospitality brand specializing in designing and operating elevated hotels with full-service restaurants and bars, exclusively located in the country’s most extraordinary outdoor destinat...
