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November 4th, 2024
Centara Appoints Michael Henssler as New Chief Operating Officer
Centara Hotels & Resorts | November 29, 2023
Bangkok, Thailand – 29 November 2023 – Centara Hotels & Resorts, Thailand's leading hotel operator, has strengthened its executive management team with the appointment of Michael Henssler as its new Chief Operating Officer, to oversee the expansion of the company’s diverse global portfolio and support the creation of exceptional guest journeys by blending innovation with Centara’s timeless Thai hospitality. A hotel industry expert with almost 30 years of experience, Henssler has held senior leadership positions in Europe, the Middle East, and China. A graduate of the prestigious École Hôtelière de Lausanne in Switzerla...
W Edinburgh Debuts in the Heart of St. James Quarter
W Hotels | November 29, 2023
In the vibrant heart of the St. James Quarter, W Edinburgh encapsulates Scotland’s Capital City W Hotels, part of Marriott Bonvoy’s global portfolio of over 30 extraordinary hotel brands, today announces the reveal of W Edinburgh with unrivalled happenings, bold, unexpected design, and signature Whatever/Whenever™ service. Highlights include a striking rooftop deck offering never-seen-before 360° views, as well as the W Hotels brand’s signature Sound Suite recording studio, a first for the UK and the second in Europe, empowering musicians, podcasters, DJs, and artists to create and record inspired by Edinburgh’s diverse influences...
5 Tech-Driven Hospitality Trends to Expect in 2024 and Beyond
Joe Vargas | November 29, 2023
By Joe Vargas As we approach 2024, the hospitality industry’s landscape is set to undergo significant transformations characterized by increased personalization, automation, AI, and cybersecurity, just to name a few. Moreover, these advancements will not only redefine the guest experience but also push the boundaries of what is possible in the sector. The good news is that the outlook remains promising, with recent Expedia data revealing that almost half of people prioritize travel more now than they did pre-pandemic, and nearly 80% plan to embark on leisure travel into 2024. In fact, the global hotel industry is expected to reach a...
FutureLog Takes Center Stage as Gold Sponsor at the 21st Annual HM Awards for Hotel and Accommodation Excellence in Australia, New Zealand, and the So
FutureLog | November 29, 2023
Leading procure-to-pay technology innovator celebrates third consecutive year as Gold Sponsor at Australia's premier event dedicated to recognising excellence in the hospitality industry Sydney, Australia - (November 29, 2023) - FutureLog, a leading innovator in hospitality technology solutions, proudly announced its Gold sponsorship of the prestigious 21st Annual HM Awards for Hotel and Accommodation Excellence. The Hotel Management magazine event was held on Friday, November 24, 2023, at The Star Event Centre Sydney. "We are thrilled to be a gold sponsor at the 21st Annual HM Awards, supporting and celebrating the pinnacle of excellen...
Shephard’s Beach Resort Maximizes Guest and Property Security With Surveillance Camera Deployment by Hotel Internet Services
Hotel Internet Services, Inc. (HIS) | November 29, 2023
Luxury Florida property leverages enhanced camera technology in order to instantly identify and respond to potential safety threats in real-time. CLEARWATER BEACH, Fla. — November 29, 2023 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced its successful implementation of a robust network of security camera solutions at Shephard’s Beach Resort in Clearwater, Florida. An upscale location featuring breathtaking views that attract a diverse range of guests from across the globe, Shephard’s Beach Resort through its latest technology investment with HI...
Clairvoyix Announces a Room Block Email Confirmation System and Room Block Customer Service Tool for OPERA Cloud
Clairvoyix | November 29, 2023
The latest OPERA Cloud enabled solution from Clairvoyix allows properties who book rooms and events without meeting space the ability to offer comprehensive email confirmations without the need for a sales and catering system. LAS VEGAS, NV (November 29, 2023) – Continuing their strategic objective of leveraging the Oracle Hospitality Integration Platform (OHIP), Clairvoyix has addressed a significant problem for OPERA Cloud properties that do not have traditional meeting space, yet they book room “blocks” and associated events, dining, entertainment, and other activities. Presenting this aggregated block information on a reservatio...
Knowland Announces Certification Program to Advance Sales Proficiency and Increase Hotel ROI
Knowland | November 29, 2023
Certification demonstrates achievement in Knowland’s standard of excellence for delivering results through data-driven pipeline generation best practices ARLINGTON, Va. — Nov. 29, 2023 — Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, announced today the Knowland Certification Program. The program includes three certification credentials to help hotel sales professionals level up their skill sets, elevate their professional profile, and demonstrate proficiency with management. Knowland users can enroll in the certification course at https://academy.knowland.com. As ...
Shatterproof Honors Mark Hoplamazian, President and CEO of Hyatt
Shatterproof | November 28, 2023
Seventh Annual Hospitality Heroes Reception Recognizes Leading Hotel Executive for National Addiction Crisis Advocacy NORWALK, CT — Shatterproof, a national nonprofit organization dedicated to reversing the addiction crisis in the U.S., will host its seventh annual Hospitality Heroes Reception at the Americas Lodging Investment Summit (ALIS) on January 23, 2024, from 6:30 - 7:45 p.m. at the J.W. Marriott in Los Angeles. The reception will honor Mark Hoplamazian, president and CEO, Hyatt Hotels Corporation, who has been integral in uniting hospitality leaders to raise awareness and shatter the stigma surrounding addiction. The event ...
Why Luxury Hotel Brands Are Hot on India
JLL | November 28, 2023
Hotel operators are looking to ride the boom in domestic travel India is becoming a top destination for luxury and ultra luxury hotel companies, driven by a surge in domestic travel and the growing affluence of the Indian middle and upper classes. New ultra-luxury hotel openings are set for next year in cities across the country, including from notable operators like Waldorf Astoria and Raffles. These luxury hotels get their “ultra” from elements such as exquisite design, personalized services, Michelin-starred restaurants, and high-end spas. The emergence of India as an ultra-luxury hotel destination can be attributed largely t...
Accor Partners With Allenort Group for New Mövenpick Hotel in the Heart of Gdynia
Accor | November 28, 2023
Accor, the world's leading hotel group, and Allenort Group have signed an agreement for a new hotel and service complex in Gdynia. The planned hotel investment, representing Mövenpick standard, will be situated in the very center of the city, by the sea, in the most prestigious part of Gdynia. The future facility will offer high-quality hotel services to tourists and business guests, featuring 176 rooms with a rich F&B offer, conference and banquet halls, a spa with a pool and treatment rooms, as well as underground parking. The investor received business advisory support from the HIDA Company. Patrick Mendes, CEO Europe & North...
Hilton Expands in Türkiye With More Than 1600 Rooms Planned Under Five of Its Brands
Hilton | November 28, 2023
Hilton announces Turkish pipeline hotels under its Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton and Hampton by Hilton brands New projects include Hilton Istanbul Airport, a remarkable 491-room addition under the flagship brand in Türkiye’s busiest transport hub Les Temps Istanbul Karakoy, Curio Collection by Hilton, is planned in Istanbul's historic Karaköy neighbourhood DoubleTree by Hilton Hotel and Suites Istanbul Altunizade, expected to open in 2024, will join 29 trading hotels under the DoubleTree by Hilton brand in Türkiye Tapestry Collection by Hilton pr...
Four Points by Sheraton Kuala Lumpur, City Centre Debuts in Malaysia With 513 Guestrooms
Four Points by Sheraton | November 28, 2023
KUALA LUMPUR, MALAYSIA – November 28, 2023 – Debuting as the first Four Points by Sheraton hotel in the heart of Kuala Lumpur and the fourth in Malaysia, Four Points by Sheraton Kuala Lumpur, City Centre celebrates its opening just in time for the year-end festivities. The opening comes hot on the heels of the recent reopening of Renaissance Kuala Lumpur Hotel & Convention Centre in October 2023, together forming Marriott Bonvoy’s first dual-branded property in Malaysia. Under the ownership of Ventura International Sdn. Bhd., Four Points by Sheraton Kuala Lumpur, City Centre sets the home base for independent travellers and famil...
The Bellmoor Inn and Spa Appoints Brittany Wartman as New Spa Director
Bellmoor Inn and Spa Hotel | November 28, 2023
Rehoboth Beach, DE (November 28, 2023) – The Bellmoor Inn and Spa announces the appointment of Brittany Wartman as its Spa Director. In her new role, Wartman will oversee all operations and management of the hotel’s spa, including staff performance, budgeting and sales, services, and goal optimization and achievement. “We are excited to welcome Brittany Wartman to The Bellmoor Inn and Spa community,” stated Garth Huffman, General Manager of The Bellmoor Inn and Spa. “Brittany brings a wealth of both spa industry and management experience to the property. Beyond her qualifications, we are impressed with her excellent communic...
Valor Hospitality Partners Opens Holiday Inn Express Cape Canaveral
Valor Hospitality Partners | November 28, 2023
New Construction Hotel in Florida Provides Top-Tier Amenities for Business Travelers, Families ATLANTA, Nov. 28, 2023—Valor Hospitality Partners, a global leader in hotel management and development, continues to expand into key American markets with the opening of Holiday Inn Express Cape Canaveral in Cape Canaveral, Florida. Its second property in Florida, the Holiday Inn Express Cape Canaveral is the perfect destination for business travelers and vacationing families—just steps away from the renowned Kennedy Space Center, cruise ports, popular beaches and nearby amusement parks. With 150 rooms and 36 suites, the newly opened p...
Margaritaville and Karisma Partner With Island Shipping to Develop Margaritaville Island Reserve Resort Roatan, Bay Islands, Honduras
Margaritaville | November 28, 2023
ROATAN, BAY ISLANDS, HONDURAS – NOV 28, 2023 – Margaritaville and Karisma Hotels & Resorts are excited to announce plans to debut the newest all-inclusive resort under the Island Reserve® Inclusive Collection: Margaritaville Island Reserve® Resort Roatan, Bay Islands, Honduras. This destination will complement Karisma and Margaritaville’s footprint in Mexico, Belize, and the Dominican Republic, joining Margaritaville Island Reserve® Resort Cap Cana, Margaritaville Island Reserve® Resort Riviera Cancun, Margaritaville Island Reserve® Resort Riviera Maya, and Margaritaville Beach Resort Ambergris Caye, Belize. “We are ...
Why Legacy Systems Can Limit Revenue Potential When It Comes to Attribute-Based Selling
Aaron Shepherd | November 28, 2023
By Aaron Shepherd Are outdated technologies preventing your hotel from meeting guest expectations and maximizing profitability? In the hotel industry, profitability is increasingly influenced by a variety of market changes, including the introduction of new technologies, shifting consumer preferences, and fluctuating operational costs. In response to these challenges, the industry is turning towards innovative pricing strategies, with Attribute-Based Selling (ABS) (also known as attribute-based pricing) emerging as a notable trend. Research from the Hotel Electronic Distribution Network Association (HEDNA) suggests that hotels implement...
4 Tech Tools Guaranteed to Boost Hotel Revenue
iVvy | November 28, 2023
Tired of outdated hotel management methods that leave guests feeling unimpressed and your revenue stagnant? We've rounded up four tech tools that are sure to boost your hotel's bottom line. From virtual tours that transport guests from screens to your suites, to cloud-based systems that ensure your staff stays connected, these tools are a must-have for any hotelier looking to stay ahead of the curve. For the full list, download iVvy’s free ebook ‘The Definitive Guide to Hospitality Technology’ - click here Virtual Tours Studies have shown that hotels that showcase virtual tours on their website see customers spending ...
Jonas Hospitality Promotes Jake Lewis to President of Property Systems
Jonas Hospitality | November 28, 2023
Jonas Hospitality is excited to announce the promotion of Jake Lewis to President of Property Systems, to further the technical innovation and collaboration happening across the portfolio of Jonas Hospitality companies. Grouping the operations of several Jonas Hospitality companies under one leader will drive a cohesive vision for how our teams and technology collaborate to effectively maximize growth and potential of each company. Jake brings vast technical expertise and industry knowledge to his expanded role. In his 20+ years with Jonas Chorum, Jake has brought the development cycle closer to the customer, ensuring that strategic decisi...
Key PMS Features Independents Must Consider Budgeting for in 2024
Warren Dehan | November 28, 2023
Six game-changing PMS capabilities hoteliers are leveraging for success in 2024 By Warren Dehan The end of the year is fast approaching. Hoteliers are setting their goals for 2024, with increased communication and transparency between departments high on their list of goals for new technology. The current state of hospitality is leading operators to embrace a fast, reactive approach to hotel management, which thrives on nimble decision-making supported by technology and light automation. Technology now exists to help hoteliers run their properties in a lean, more efficient manner than ever before—if their Property Management Syst...
PENN Entertainment To Celebrate Groundbreaking for New Hotel at Hollywood Casino Columbus
Hollywood Casino Columbus | November 27, 2023
WYOMISSING, Pa. & COLUMBUS, Ohio--PENN Entertainment, Inc. (“PENN” or the “Company”) (Nasdaq: PENN) announced today that it will host a groundbreaking ceremony for a new hotel at Hollywood Casino Columbus on November 28, 2023 at 1pm ET. “We are thrilled to soon begin construction on a new, state-of-the-art hotel at Hollywood Casino Columbus,” said Jay Snowden, CEO and President of PENN Entertainment. “Since opening in 2012, our Columbus property has experienced tremendous growth, and the addition of a hotel at Hollywood Casino Columbus will create a true regional destination.” The hotel, with an estimated budget of a...
Life House Chosen to Manage The Darby in Pennsylvania
Life House | November 27, 2023
BEACH LAKE, Pa.--Life House continues its mission to partner with independent hotel owners with its latest signing of the chic The Darby in Pennsylvania. Avi Kravitz, Co-Founder and CEO of the notable Norman & Jules Toy Store is reimagining The Darby as a passion project and investment in the local community. He has entrusted Life House, celebrated for its synthesis of expertise and innovative technology, to take the helm of the operations. The Darby, a boutique hotel in Beach Lake, PA, resonates with an intimate charm that appeals to guests seeking authenticity. The key to Life House's strategy for this gem is spotlighting its unique ...
Behind the Scenes: How Luxury Hotels Take Care of Their Staff
EHL | November 27, 2023
“Staff shortages in the hospitality industry are a lurking issue that can drastically affect the quality of a business and the experiences guests receive. In an era of unparalleled challenges, luxury hotels are particularly hard hit. This article delves into how these premium institutions are prioritizing their staff’s well-being and professional growth to combat the current labor shortages. Welcome to the compelling universe of luxury hotel staff management!” Staff management challenges in luxury hospitality The hospitality sector has never been more competitive, particularly in the upper echelons where luxury hotels compete for disc...
Hilton Debuts LXR Hotels & Resorts in South East Asia With Umana Bali
Hilton | November 27, 2023
The 72‑villa sanctuary combines wellbeing, culture and community to provide captivating experiences that enrich the soul BALI, Indonesia and MCLEAN, Va. – Global hospitality leader Hilton (NYSE: HLT) today announced the opening of Umana Bali, LXR Hotels & Resorts, marking the brand’s first resort in South East Asia. Umana Bali joins the exclusive collection of LXR Hotels & Resorts properties, which celebrates the timeless pursuit of personal adventure in the world's most alluring destinations, offering travelers a new taste of luxury defined by individuality and immersive local experiences. “LXR Hotels & Resorts pr...
IHG Partners With Dinso Resort Co. for Dinso Resort & Villas Koh Chang, Vignette Collection
IHG | November 27, 2023
Dinso Resort & Villas, Koh Chang will be the second collaboration between IHG and Dinso Resort Co., Ltd Bangkok, Thailand – 27 November 2023: IHG Hotels & Resorts, one of the world’s leading hotel companies with more than 6,000 open hotels across 100 countries, extends its partnership with Dinso Resort Co., Ltd, one year on from Dinso Resort & Villas Phuket, Vignette Collection successfully converting into IHG’s system. Opening in 2024, the 166-room Dinso Resort & Villas Koh Chang, Vignette Collection joins Dinso Resort & Villas Phuket, Vignette Collection and Sindhorn Midtown Bangkok, Vignette Collection ...
