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November 4th, 2024
Knowland Reports 21 Percent Growth in Meetings and Events in August
Knowland | September 7, 2023
ARLINGTON, Va. — Sept. 7, 2023 — Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, reports overall U.S. meeting and event volume for August 2023 was up 21 percent over August 2022. This data is sourced from Knowland’s sales intelligence platform designed to help hoteliers build and protect a hotel’s revenue base. Las Vegas shined among the top 25 markets with 44 percent year-over-year growth for event volume in August. The leading industry segments driving its growth were National Association and Technology. With the excitement over The Sphere at The Venetian and the F...
The Cabot Collection Appoints Esther Ha as Executive Chef and Steven Dougherty as Director of Food and Beverage
The Cabot Collection | September 7, 2023
Distinguished chef and sommelier duo to oversee food and beverage operations for Cabot’s growing global portfolio TORONTO, CANADA (September 7, 2023) — The Cabot Collection, developer and operator of master-planned golf resort communities, announced today that Esther Ha and Steven Dougherty have joined the company as Executive Chef and Director of Food and Beverage, respectively. The pair will be based at Cabot’s first U.S. development, Cabot Citrus Farms in scenic Central West Florida, with global responsibilities for all destinations in the portfolio, including the award-winning Cabot Cape Breton in Nova Scotia, Cabot Saint Lucia in ...
Waramaug Opens DoubleTree by Hilton Lansing Following Renovation
Waramaug Hospitality | September 7, 2023
September 7, 2023, Coral Gables, FL— Waramaug Hospitality, a privately held investment firm focused on premium-branded select-service and full-service hotels, announced today the opening of the DoubleTree by Hilton Lansing, located in Lansing, Michigan. The 256-room property, acquired by Waramaug in 2021, underwent a complete renovation, including all guestrooms and guest corridors, the lobby, Made Market, restaurants and bar, meeting rooms, and pre-function spaces. The property features an oversized lobby, onsite restaurant and bar, fitness center, two-story indoor pool, and over 10,000 square feet of meeting and function space. The sec...
Club Med Signs Exclusive Partnership Agreement With Paradise Indonesia
Club Med | September 7, 2023
Jakarta, 7 September 2023 – A Memorandum of Understanding (MoU) was signed between PT. Indonesian Paradise Property Tbk. (“Paradise Indonesia”) and Vacances (s) Pte. Ltd. ("Club Med"). The signing was made between Mr. Anthony Prabowo Susilo, President Director & CEO of PT Indonesian Paradise Property Tbk, and Ms.Rachael Harding, CEO of East and South Asia & Pacific Markets at Club Med. The signing ceremony was held at Residence OnFive, Grand Hyatt Jakarta, one of Paradise Indonesia’s business units. According to the MoU, Paradise Indonesia and Club Med are entering into a mutually exclusive partnership for the development of...
Cloud5 Launches Dedicated Managed Services Division Catering to the Needs of the Hospitality Industry
Cloud5 Communications | September 7, 2023
Managed Service Provider (MSP) Industry Veterans to Join Cloud5 – Spearheading Operations and Strategic Growth as Company Expands into More Consultative Solutions Chicago, IL — September 7, 2023, Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, today announced the launch of its new Managed Services division. Designed to support the IT needs and challenges of the hospitality industry, as well as adjacent markets including MDU, senior living and student housing, this division will help properties better manage technology...
Special Report Highlights Hotel Investor Attitudes, Opportunities for Revenue Management Technology
IDeaS | September 7, 2023
Survey data reveals revenue technology is seen as critical for maximizing asset value and enabling commercial strategies MINNEAPOLIS—Sept. 6, 2023 — IDeaS, a SAS, company, the world’s leading provider of hotel revenue management software and services, released a special report in line with industry budget season. The report “Unlocking Hotel Performance: The Power of Revenue Management Technology Today,” includes key insights into how investors view revenue technologies, the role of artificial intelligence in hospitality, and how technology is reshaping hospitality commercial organizations. Key takeaways include: • Increa...
Whistle for Cloudbeds Expands Worldwide
CLOUDBEDS | September 6, 2023
Lodging businesses worldwide can now engage guests at every step of their journey using Cloudbeds’ industry-leading guest communication platform. San Diego, California — Sept. 06, 2023 — Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced the worldwide availability of Whistle for Cloudbeds, the company’s award-winning guest communication platform. Integrated directly with the Cloudbeds Platform, Whistle for Cloudbeds gives properties the tools to drive incremental revenue, increase guest satisfaction, streamline internal operations, a...
Edie Lowe Joins Tailos as Senior Vice President of Strategic Accounts
Tailos | September 6, 2023
AUSTIN, Texas — Micah Green, President & CEO of Tailos, announced the addition of Edie Lowe as Senior Vice President of Strategic Accounts. Lowe will oversee the strategic growth efforts of Tailos in the hotel and hospitality sectors. “We’re excited to welcome Edie to the Tailos team,” said Green. “Edie has a proven track record of long-term success in the industry, in addition to the strong relationships she has formed with hotel partners and industry experts, .which will surely drive the growth of our company. I am very focused on building a world-class team to see our vision through and I know our current team will benefit...
Crafting a Luxury Sleep Experience at the Equinox Hotel New York
Adam and Larry Mogelonsky | September 6, 2023
By Adam and Larry Mogelonsky Does the guarantee of a good night’s sleep influence a guest’s hotel choice? We say unquestionably yes. With the rise of sleep tourism where millions of people are starting to prioritize getting a solid seven-hour rest when traveling, hotels all over the world are responding in kind with newfangled or upgraded sleep programs. However, marketing that a brand cares about a guest’s sleep is a world of difference from the program’s execution. And as it relates to the execution, there’s no better place to look than a luxury hotel that has debuted a sleep program where every single detail has been meticu...
LivAway Suites Breaks Ground on Two Properties in Washington and Montana
LIVAWAY SUITES | September 6, 2023
The developer-centric economy extended-stay hotel chain breaks ground on two more sites within first six months of brand launch Sept. 6, 2023 — LivAway Suites™, the rapidly expanding premium economy extended-stay hotel brand, has broken ground on two more properties, located in Richland, WA, at 1289 Tapteal Drive, and Missoula, MT at 3455 W Broadway Street. Both locations are expected to open in 2024. Richland and Missoula are the third and fourth groundbreakings so far this year in the brand's rapidly growing portfolio. "Notwithstanding the latest tightening in the credit markets, our plan is to continue developing LivAwa...
How Hotel Owners, Operators Are Syncing Up on ESG Goals
JLL | September 6, 2023
Green agreements are helping owners and operators align on sustainability goals Hotel operators and investors are increasingly collaborating to accomplish shared green goals, a sign of growing interest in meeting environmental, social, and governance (ESG) commitments. Take luxury resort group Six Senses and its parent company InterContinental Hotels Group. Each Six Senses property embeds sustainability commitments, such as the adoption of green building standards, the allocation of funds toward local community and environmental initiatives, and even the appointment of in-house sustainability professionals. “ESG is quickly gaining si...
Hilton Sandestin Beach Golf Resort & Spa Launches $35M Renovation
Hilton Sandestin Beach Golf Resort & Spa | September 6, 2023
Northwest Florida’s iconic resort launches first stage of a multi-phased property-wide refurbishment SOUTH WALTON, Florida – September 6, 2023 – Hilton Sandestin Beach Golf Resort & Spa, an all-encompassing resort located along Northwest Florida’s emerald coast, has announced a $35M property refresh. Comprised of three separate phases, the renovations kicked off with a complete room redesign, set to be completed and available for bookings later this year. The hotel’s full property-wide renovation is set to conclude prior to spring break of 2024. “Our team recognizes the importance of enhancing our property and onsite ame...
Lisa Slinkman Appointed as General Manager at Cour Des Vosges in Paris
COUR DES VOSGES | September 6, 2023
French hospitality group Evok is pleased to announce the appointment of Lisa Slinkman as General Manager of Cour des Vosges, a luxury extended stay property in the heart of Paris’ Le Marais district. A natural heritage site of the former Hôtel de Montbrun, Cour des Vosges is the only hotel on the Place des Vosges that boasts a stunning bird’s eye view of the Square Louis XIII. With extensive experience in the luxury hotel sector, Lisa Slinkman will lead the team at Cour des Vosges as General Manager. After earning a Bachelor’s degree in International Management, Lisa Slinkman developed her experience working for prestigious hotels in...
Crestline Selected to Manage the Rochester Airport Marriott
Crestline Hotels & Resorts | September 6, 2023
FAIRFAX, VA – September 6, 2023 — Crestline Hotels & Resorts, LLC (“Crestline”) announced it has been selected to manage the 210-guest room Rochester Airport Marriott. The stunning upscale hotel is only five miles from Rochester International Airport (ROC) and offers complimentary airport shuttle service. Conveniently located to downtown Rochester, New York, and the city’s attractions, it is a short drive to Rochester Institute of Technology, The Strong Museum of Play, Seneca Park Zoo, and Lake Ontario. Meetings and events are easy to organize with the hotel’s 5,538 square feet of meeting space and full-service catering th...
Paragon Casino Resort to Unveil Next Phase of Renovation This Winter
Paragon Casino Resort | September 6, 2023
The project consists of 214 room upgrades, including whirlpool tubs and updated amenities Marksville, LA: (September 6, 2023) – Following last year’s renovation of the North Tower, Paragon Casino Resort’s South Tower renovation is moving along and has already begun to welcome guests. The upgrades, once completed, will impact 190 guest rooms and 24 suites for a total of 214 rooms, plus three hotel corridors. The project began in March of this year and the casino resort is more than halfway through the renovations – some guests are already able to see and experience the upgrades firsthand. The upgraded rooms and suites feature new ...
Doug Kennedy Announces Next Topic in His Webcast Training Series: Train Your Team to Use the Language of Hospitality
Doug Kennedy | September 6, 2023
Complimentary Registration Sponsored By Travel Outlook, Better Talent, and Track Hospitality Software Kennedy Training Network Inc. (KTN) announced today the topic for Doug Kennedy’s next training webcast, which this month features a hospitality theme: Train Your Team To Use The Language of Hospitality, scheduled for Monday, September 11 from Noon – 12:40pm. REGISTER HERE According to Doug, “Interpersonal communication is always a challenge, especially in the lodging industry where we are dealing with different dialects and cultural differences. Plus, since the product is an emotionally based experience, language can sometimes tr...
The Power of Choice: Pick Your Room, Packaging, and Profitability Drive Revenue and Delight Guests
Aaron Shepherd | September 6, 2023
By Aaron Shepherd If you take a trip to your local bakery and – after a moment in line spent surveying the mouth-watering array of carefully curated treats – ask for one of the tarts at the front of the display, the cashier will most likely reply with, “Which one?”. Suppose you are a remote worker who occasionally frequents your company’s nearby office by booking a desk using a tool like SpaceIQ. In that case, you are prompted to choose your desired section and the specific desk you want. When purchasing tickets for a new, highly-anticipated release at most movie theaters, you are presented with a theater seating chart that allow...
The 7 Essential Ingredients to Dominate the Hotel Group Market
Daniel Melnyk | September 6, 2023
Hotels that invest in solutions that enhance the traditional sales and catering system attract and close the most profitable opportunities By Daniel Melnyk During my many trips over the past few months encompassing the US, the Middle East, and APAC, I have seen firsthand that the groups, events, and meetings are again back in full swing. But the return of group business is not without challenges, including staffing shortages, inexperienced staff and planners, cost increases; supply chain issues, and short lead times. More than ever, sales managers are bombarded with RFP spam flooding their inboxes. What used to be a lead for 6 to 8 h...
Grand Hyatt Baha Mar Appoints Peter McMahon as Managing Director
Grand Hyatt Baha Mar | September 6, 2023
(NASSAU, The Bahamas; September 5, 2023) – Grand Hyatt Baha Mar– located on the beautiful island of New Providence in Nassau, announces the appointment of Peter McMahon as the property’s new Managing Director. With more than 30 years of experience, he has been recognized for his innovative leadership approach, focused on developing his supporting colleagues and delivering guest service excellence. “I am thrilled to join Grand Hyatt Baha Mar as Managing Director. The resort and its colleagues have established a truly world-class destination that delivers a remarkable luxury experience to its guests. I also look forward to wor...
voco St. David’s, Cardiff Appoints Joseph (Joe) Procak as New Executive Chef
IHG | September 6, 2023
Landmark hotel and spa, voco® St. David’s, Cardiff, is proud to have appointed Joseph (Joe) Procak as its new Executive Chef. Joe joins to lead the culinary team of the hotel’s ‘Tir a Môr’ restaurant, which has become a destination for dining in Wales. Welsh native, Joe, has worked as a professional chef since he was eighteen years old. With over thirty years of experience, he has previously held Executive Chef roles at establishments in Wales, and he joins voco® St. David’s, Cardiff from The Old Custom House, Penarth. Known for his talent and passion for developing inventive, seasonal dishes, Joe’s culinary approach emph...
Construction Underway on Peppers Gladstone, Central Queensland’s First Five-Star Hotel
Accor | September 6, 2023
CONSTRUCTION COMMENCES ON CENTRAL QUEENSLAND’S FIRST FIVE-STAR HOTEL Accor, the largest hotel operator in Australia and New Zealand, together with Yaralla Sports Club are delighted to announce that construction has commenced on Peppers Gladstone - the region's first five-star hotel. Anticipated to open its doors to guests in mid-2024, Peppers Gladstone promises an unparalleled level of luxury and comfort that will redefine the hospitality landscape in Central Queensland. The hotel marks a significant milestone for Accor as it merges the prestigious 32-room Peppers Gladstone with the stylish 60-room Mantra Gladstone under one roof i...
Highgate Tapped to Manage Hilton Garden Inn Kauai Wailua Bay
Highgate | September 6, 2023
KAUAI, HI (September 6, 2023) — Highgate, a leading real estate and hospitality management company, has been selected by Continental Assets Management to manage Hilton Garden Inn Kauai Wailua Bay. This marks Highgate’s’ first property on Kauai and its 12th property in Hawaii, including the notable ‘Alohilani Resort Waikiki Beach and The Twin Fin, Oahu. “It is an honor to be selected by Continental Assets Management to manage the Hilton Garden Inn Kauai, the only Hilton property on the island” said Kelly Sanders, EVP of Operations for Highgate. “We are excited to be working with the talented teams at Continental Assets Managem...
Rethinking Hospitality’s Approach to the Workforce: Unifocus White Paper Tackles Staffing Shortages and Rising Costs
Unifocus | September 6, 2023
Special report provides practical tips for addressing the industry’s key challenges DALLAS, TX – Sept. 6, 2023 – Unifocus, the leading provider of workforce management systems to the hotel and hospitality industry, published a proprietary study offering insights into the hotel industry’s ongoing labor shortage and how operators can adapt to achieve and maintain efficiency and profitability. “The Hotelier’s Definitive Guide to Success Amid Staffing Shortages” provides new ways to control costs, optimize staffing efficiency, and reduce turnover to create a sustainable, predictable operations ecosystem. The white paper outlin...
Engage Their Hearts and Minds First
David Lund | September 5, 2023
You might think that getting your hotel leadership team excited about accounting is like convincing them it is fun to go to the dentist. Your average person wants nothing to do with it because they are predisposed to think it is yucky, boring and better left to someone who has trouble walking and talking at the same time. But once they begin to understand what the numbers mean and how they apply this understanding to general operations and the bottom line, they will feel just the opposite. My book, The Prosperous Hotelier, aims to do just that. Hotel leaders ALL want to have the financial wherewithal to dazzle their peers. They know i...
