Analysis-Companies Boost Social and Climate Reporting Amid ESG Backlash
November 4th, 2024
LodgeWorks Hotel Company Launching Two New Brands Hotel Sierra and Avia / September 2007
March 30, 2007
Hotel Online News for the Hospitality Executive By Dan Voorhis, The Wichita Eagle, Kan.McClatchy-Tribune Regional News Sep. 22, 2007 --The people behind Wichita's LodgeWorks hotel company are remaking the company, yet again. The company is launching a new chain of upscale boutique hotels and upgrading its old Sierra Suites. It's the latest innovation for the tight-knit group, which began two decades ago as Summerfield Suites and has remade the company several times since then. The company employs 60 people at its headquarters, 8100 E. 22nd St. North. Its hotels are sp...
Shangri-La Hotels and Resorts Developing Strategy to Enhance Corporate Social Responsibility Activities in Five Key Areas: the Environment; Employees
March 30, 2007
Hotel Online News for the Hospitality Executive September 2007 - Shangri-La Hotels and Resorts, Asia Pacifics leading luxury hotel group, has launched a two-year development strategy to enhance its corporate social responsibility activities. A corporate CSR Committee, spearheaded by the groups chief operating officer, has been established to continue to fulfill the groups responsibilities in five key areas: the environment; employees and the community; health and safety; supply chain management; and stakeholder relations. In the area of environmental sustainability, the groups focus is primarily in five areas: cl...
National Customer Service Week is Coming Soon – October 1-5, 2007 / September 2007
March 30, 2007
Hotel Online Special Report September 24, 2007 - As many of you know, National Customer Service Week is less than a month away. You can use this as an opportunity to jumpstart, re-ignite, or reinforce your service initiatives. During this week, your company can: Elevate companywide awareness on the importance of service excellence. Raise morale and teamwork. Let the community and customers know about your commitment to exceptional service. I did some research and found some ideas for you to consider when developing your plan for National Customer Service Week. Job swap Invite senior management ...
National Customer Service Week is Coming Soon – October 1-5, 2007 / September 2007
March 30, 2007
Hotel Online Special Report September 18, 2007 - As many of you know, National Customer Service Week is less than a month away. You can use this as an opportunity to jumpstart, re-ignite, or reinforce your service initiatives. During this week, your company can: Elevate companywide awareness on the importance of service excellence. Raise morale and teamwork. Let the community and customers know about your commitment to exceptional service. I did some research and found some ideas for you to consider when developing your plan for National Customer Service Week. Job swap Invite senior management ...
The Seneca Nation of Indians is Weighing an Expanded Buffalo Seneca Creek Casino that Would Include a Luxury Hotel — Boosting Cost of Permanen
March 30, 2007
Hotel Online News for the Hospitality Executive By Sharon Linstedt, The Buffalo News, N.Y.McClatchy-Tribune Regional News Sep. 21, 2007 - The Seneca Nation of Indians is weighing an expanded Buffalo Seneca Creek Casino that would include a luxury hotel -- boosting the price tag for the permanent gambling complex to more than $275 million. A 200-plus-room luxury hotel has been added to the development, more than doubling the $125 million price tag announced in 2006, according to sources familiar with modifications in the Cobblestone District project. The popularity of o...
Prior to The Savoy's £100 million Restoration, An Auction Will Showcase Historic Items from the Past / September 2007
March 30, 2007
Hotel Online News for the Hospitality Executive London, September 27, 2007: In preparation for one of the largest hotel restorations in the history of London, The Savoy will hold a unique auction that will allow members of the public the opportunity to purchase items from its past. Bonhams, who will oversee the auction, today announced a list of over 3000 lots including lighting, mirrors, silver and artwork. A donation from the proceeds of the auction will go to benefit Farms for City Children (FFCC). The auction will take place from December 18-20, 2007. According to Kiaran MacDonald, General Manager of The Savoy, the a...
Sage Hospitality Resources Finding Success Adding Coco Key Water Parks to Hotels; Have Four Open with Five More Planned / September 2007
March 30, 2007
Hotel Online News for the Hospitality Executive By Marc Silvestrini, Waterbury Republican-American, Conn.McClatchy-Tribune Regional News Sep. 2, 2007 - DANVERS, Mass. -- It's roughly 145 miles from their home in Terryville to Danvers, but Bill and Vicky Brown say they would have made the trip even if had it been twice the distance. After all, their water-logged 6-year-old twins, Jake and Colby, were having the time of their young lives at the Coco Key Water Resort at the Sheraton Ferncroft Resort hotel that overlooks this pleasant Route 128 bedroom community about 15 miles nort...
Kimpton Hotels Appoints Sholeh Katherina Kia as General Manager and Vicki Walker as Director of Sales and Marketing for the Hotel Palomar in Arlington
March 30, 2007
Hotel Online News for the Hospitality Executive Arlington, VA, September 11, 2007 Kimpton Hotels & Restaurants has named Sholeh Katherina Kia general manager of the 154-room Hotel Palomar Arlington at Waterview and Vicki Walker as director of sales and marketing. The luxury lifestyle hotel is scheduled to open in October 2007 in Arlingtons Rosslyn neighborhood. Kia will be responsible for overseeing all personnel, business development and guest relations at the new hotel. Walker will be responsible for overseeing all sales and marketing efforts. Sholeh Katherina Kia brings more than 19 years of hotel management ex...
Web 2.0 vs. Search Engines: Are Search Engines Becoming Obsolete in the Web 2.0 Frenzy? / Max Starkov and Jason Price / September 2007
March 30, 2007
Hotel Online Special Report Web 2.0 vs. Search Engines: Are Search Engines Becoming Obsolete in the Web 2.0 Frenzy? . by Max Starkov and Jason Price, September 2007 Background Web 2.0 continues to generate much attention in the online travel industry. Inquiring hoteliers want to understand the status and future of search engine marketing and other Internet marketing formats in this new Web 2.0 environment. Are search engines becoming obsolete? Are Web 2.0 sites going to replace the search engines as an advertising media? Will online travel consumers abandon Google as a travel planning and research tool and shift ...
UniFocus to Unveil Mystery Shopping Evaluation Tool – SERVICEScope®; Susan Perrin to head new on-site service evaluation process providing a
March 30, 2007
Hotel Online News for the Hospitality Executive UniFocus to Unveil Mystery Shopping Evaluation Tool - SERVICEScope® . Susan Perrin to head new on-site service evaluation process providing actionable information with links to Guest and Employee Satisfaction DALLAS SEPTEMBER 6, 2007 UniFocus, the most comprehensive performance-management company in the hospitality industry, is developing a unique mystery shopping system that will link service standard attainment to guest and employee perceptions. SERVICEScope®, scheduled to launch November 1, will deliver real-time on-line information in an easy to understand and...
Business is Slow, and Debt Dogs Rocky Gap Lodge & Golf Resort in Flintstone, Maryland; The 10 year Old State Supported Resort Struggels with Operati
March 30, 2007
Hotel Online News for the Hospitality Executive By James Drew Sun Reporter, The Baltimore SunMcClatchy-Tribune Regional News Sep. 21, 2007 - On a recent weekday, Wit Kosicki enjoyed the view of Evitts Mountain as his wife received a massage inside the Rocky Gap Lodge & Golf Resort. Kosicki, an insurance broker who has lived in Timonium for 20 years, was surprised to find only a smattering of people in the upscale restaurant for lunch. Only a few had rented boats or bicycles on a sunny day when the noon temperature hit 75 degrees. The indoor pool was empty, and the fairways on ...
Alexander Pichel and Mirco Zanini Named to GM Posts with Rocco Forte Hotels / August 2007
March 30, 2007
Hotel Online News for the Hospitality Executive 11 September 2007 - Rocco Fortes Hotel Astoria in St. Petersburg, Russia has named Alexander Pichel as General Manager. Alexander joins The Rocco Forte Collection after many years with Hyatt International, most recently holding the position of General Manager at the Hyatt Regency Bishkek in Kyrgyzstan; he has also worked in Hyatt hotels in Dubai, Germany, Argentina, London and France. Alexander will start at Rocco Fortes Hotel Astoria on 23 October. With immediate effect, Mirco Zanini has been named General Manager of the Angleterre Hotel, the four-star sister property th...
LRA Worldwide CEO Rob Rush to Speak at the 2006 ESOMAR Leisure World Research Conference in Rome / September 2007
March 30, 2007
Hotel Online Special Report LRA Worldwide CEO Rob Rush to Speak at the 2006 ESOMAR Leisure World Research Conference in Rome HORSHAM, Pennsylvania; October 26, 2006 Rob Rush, CEO of LRA Worldwide, Inc. will be presenting a research paper at the 2006 ESOMAR Leisure World Research Conference in Rome, Italy on Monday, November 6, 2006. The paper, titled Building a Hotel Brand: How a Business Class Hotel Discovered its Brand DNA, outlines how Grupo Posadas SA de C.V., the premier hotel company in Latin America, employed a variety of research methodologies to reinvent the guest experience for its Fiesta Inn brand. T...
Building Permit Issued for Resort Hotel in Dove Mountain, North of Tucson; Some Speculate a Ritz Carlton Branded Resort Will Be Part of the Golf Res
March 30, 2007
Hotel Online News for the Hospitality Executive By Brian J. Pedersen, The Arizona Daily Star, TucsonMcClatchy-Tribune Regional News Sep. 6, 2007 - A building permit was issued two weeks ago for a Ritz-Carlton resort and spa to be built in Dove Mountain, the latest in a series of public signs that the ultra-high-end hotelier is coming to Marana. And as with all previous signs, the response from Ritz-Carlton has been silence. Calls made by the Star to Ritz-Carlton's media relations department were not returned, and the president of the developer working on the project co...
Rim Hospitality Enters a Joint Venture with Tepic Management Group; Forms Rim Hospitality Canada to Manage 9 Properties in British Columbia and Albert
March 30, 2007
Hotel Online News for the Hospitality Executive MODESTO, Calif. and VANCOUVER, B.C., Canada - September 26, 2007 - Rim Hospitality today announced it has entered a joint venture with Tepic Management Group and has acquired Tepic's hotel management assets in the process. Additionally, Rim and Tepic's owners have formed Rim Hospitality Canada, Inc., a Canada-based joint venture with $200 million in hotel management assets. The agreement is a multimillion-dollar cash and stock transaction, with a debt carry-back provision by Tepic as Rim is not acquiring any of the debts of Tepic or Tepic's owners. Additional financial details we...
March 30, 2007
Carol Verret Consulting and Training Consulting Training Seminars . . . . GMs How User Generated Review Sites Can Make you a Better Manager! . September 2007 User generated review sites are the ultimate mystery shopping experience only they are free! This is the guest speaking directly to you and the staff this is better than a comment card. It is easy to be critical of the review sites just as the industry has had a love/hate relationship with the online travel agencies. It all began with Trip Advisor that engendered the same reaction from many hoteliers as the online travel age...
Revenue Management Pricing Conference Delivers NextGen Strategies to Boost the Bottom Line; Leading execs from GM, Delta, UPS and other top companies
March 30, 2007
Hotel Online News for the Hospitality Executive ATLANTA, GA, September 21, 2007 Georgia Institute of Technology and Revenue Analytics are hosting leaders from the transportation, hospitality, manufacturing, retail and distribution industries who will share insights for boosting revenue at the third annual Revenue Management and Price Optimization Conference at the Georgia Tech Global Learning Center October 2 3 in Atlanta. Speakers include Jim Whitehurst, former COO of Delta Air Lines, Rick Campana, VP of corporate marketing with UPS, and Chuck Neville, executive director of finance with General Motors Service and Pa...
Three American Indian Tribes Make History in California, Open the First off-reservation Hotel in California – the 235 suite Residence Inn by M
March 30, 2007
Hotel Online News for the Hospitality Executive Indian Country Today, Oneida, N.Y.McClatchy-Tribune Regional News Sep. 12, 2007 - SACRAMENTO, Calif. -- Three American Indian tribes made history recently in California, officially opening the first hotel located off-reservation in California to be owned by a coalition of tribes. Three Fires LLC, an economic development partnership of the Oneida Nation of Wisconsin, the San Manuel Band of Serrano Mission Indians, and the Viejas Band of Kumeyaay Indians, both located in Southern California, celebrated the g...
Regent Hotels Pulls Out Nine Months after Opening the Regent South Beach; Hotel Owner Names Vincci Hotels, a Chain Based in Spain, to Operate the 80
March 30, 2007
Hotel Online News for the Hospitality Executive by Douglas Hanks, The Miami HeraldMcClatchy-Tribune Regional News Sep. 15, 2007 - South Beach's newest luxury hotel, the Regent, lost its operator Friday after a year of disappointing occupancy levels and room rates, developer Gene Grabarnick said. Regent Hotels & Resorts officially left Thursday at midnight, nine months after opening the condo-hotel. Vincci Hotels, a chain based in Spain with properties in New York and Palo Alto, Calif., took over Friday. Table 8, the celebrated restaurant in the hotel's first floor, will remain...
The Regent Bal Harbour: A New Standard of Elegance Comes to South Florida January 2, 2008 / September 2007
March 30, 2007
Hotel Online News for the Hospitality Executive Bal Harbour Village, Florida (September 5, 2007) -- When the ultra-luxurious oceanfront The Regent Bal Harbour debuts on January 2nd in Bal Harbour Village, it will not merely be the first new hotel in a half-century to be built in this glamorous, beach-blessed destination although that in itself would be news. The Regent Bal Harbour will also bring an unprecedented level of sophistication, service and serenity with an international flair to South Florida. A CHIC DESTINATION, A REFINED AND MODERN DESIGN The exclusive Bal Harbour Village bea...
Portfolio Hotels & Resorts Managing the 470-room Hyatt Regency Woodfield in Schaumburg, IL on Behalf of Owner The Harp Group / September 2007
March 30, 2007
Hotel Online News for the Hospitality Executive CHICAGO, Sept. 6, 2007 - Chicago-based Portfolio Hotels & Resorts announced today the addition of the 470-room Hyatt Regency Woodfield to its management portfolio. The hotel was recently purchased by The Harp Group, a Crescendo Company, in a joint venture partnership with Parsippany, NJ-based Prudential Real Estate Investors (PREI(R)). It is the first full service Hyatt Regency hotel to be franchised in Illinois. Portfolio Hotels & Resorts, which currently manages 11 hotels and has three additional hotels under development, will oversee a complete renovation of the p...
Accor SellsRed Roof Inn Brand (341 hotels) to Citi's Global Special Situations Group and Westbridge Hospitality Fund, L.P. for US 1.313 billion /
March 30, 2007
Hotel Online News for the Hospitality Executive PARIS, September 10, 2007 - Accor today announces the completion of the sale of Red Roof Inn (341 hotels - 36,683 rooms) to a consortium comprised of Citi's Global Special Situations Group and Westbridge Hospitality Fund, L.P. for US 1.313 billion dollars. Following the divestment, Accor is refocusing on a single brand, Motel 6, the leading economy hotel chain in the United States. Motel 6 operates 928 hotels across North America. The chain enjoys very high brand recognition and a unique positioning, established more than 30 years ago, as offering "the best price of any...
'Increasing Revenue' is Focus of Rainmaker Group Client Steering Committee Meeting; Multi-family executives assemble to shape future revenue
March 30, 2007
Hotel Online Special Report ATLANTA, GA, September 24, 2007 The Rainmaker Group, the world leader in automated revenue management software and services to the multi-family housing and other industries for total property profitability, hosted its first annual revolution LRO SM Client Steering Committee meeting to create a forum for its users to help shape future revenue management system innovations. Thirty nine executives from 19 multi-family housing companies assembled in Deer Valley, Utah to meet with Rainmaker principals and exchange revenue optimization best-practice case studies. Carl Bonner, SVP of IT for Post P...
Raffles Hotels Signs Agreement with PT Asia Pasifik Property to Manage Raffles Amarthain in Bali, Indonesia / September 2007
March 30, 2007
Hotel Online News for the Hospitality Executive SINGAPORE, September 11, 2007 Raffles Hotels & Resorts continues its pace of expansion with a new luxury resort in Bali, Indonesia. In an agreement signed with PT Asia Pasifik Property, a subsidiary of the Rekso Group, Raffles Hotels & Resorts will manage Raffles Amartha, which will be located along the scenic Jimbaran coast. Raffles Amartha is scheduled to open in 2010 and features a resort comprising approximately 90 luxurious villas, and 25 Raffles Residences for private ownership. Occupying a sprawling 27 acres, Raffles Amartha is built to resemble a Water Palace, with...
