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Developments Like Le Paradis Adding to the Economic Transformation on St. Lucia / October 2006
April 30, 2006
Hotel Online Special Report Developments Like Le Paradis Adding to the Economic Transformation on St. Lucia PRASLIN BAY, St. Lucia, October 23, 2006 - St. Lucia is banking on its future with an ambitious tourism development program underway in both the public and private sectors to strengthen St. Lucias appeal to sophisticated global travelers, while protecting its unique tropical environment. Many of these construction projects are being spurred by St. Lucias role as a host site in the Cricket World Cup 2007, the return of Air Jamaicas services and the booming residential resort market. . . Large-scale developm...
How Hotel Spas Make a Difference / Gary Henkin / Global Hospitality Advisor / October 2006
April 30, 2006
Hotel Online Special Report The Global Hospitality Advisor . How Hotel Spas Make a Difference October 2006 - In the realm of mixed-use developments, spas can be magnets for attracting hotel guests, meeting and conference groups, residents, retail consumers and local day spa patrons. More than just another amenity, spas offer developers an opportunity to differentiate their mixed-use properties. In some cases, adding a spa is a necessary response to local or regional competition. Either way, a spaif operated and promoted correctlycan add an extremely profitable revenue stream to a mixed-use pro...
Fairmont Spells Out the Perfect Spa Treatment Bed / October 2006
April 30, 2006
Hotel Online Special Report Fairmont Spells Out the Perfect Spa Treatment Bed TORONTO, Oct. 25, 2006 - As the competition for the ultimate hotel bed continues to heat up, Fairmont's spa brand, Willow Stream, leads the way with the definitive spa treatment bed. Designed with the needs of all spa goers in mind, whether male or female, experienced or spa newcomer, the Willow Stream spa experience bed is longer, wider and extra plush so that all spa guests feel comfortable. To get a better understanding of their spa guests, Willow Stream Spas turned to In Sync, the Toronto-based research firm, for deeper insights on what sp...
Settle Inn Franchise Agreement Includes Training by Signature Worldwide / October 2006
April 30, 2006
Settle Inn Franchise Agreement Includes Training by Signature Worldwide COLUMBUS, Ohio (October 9, 2006) Like no other franchise, Settle Inn LLC, as part of their re-branding strategy, requires all franchisees to undergo training by Signature Worldwide, the leading provider of training solutions for the hospitality industry. Ive been in the training business for a long time and I dont know of any other franchise that has made this type of commitment, ensuring hotel owners have the training programs they need to be successful in making more reservations and delighting guests, said Signature Founder and Chairman Don F...
Senih Geray Named General Manager of the St. Regis Resort Aspen / October 2006
April 30, 2006
Hotel Online Special Report Senih Geray Named General Manager of the St. Regis Resort Aspen ASPEN, Colo. October 5, 2006 - Senih Geray has been named general manager of the St. Regis Resort Aspen, effective September 2006. The announcement was made by Rick Suhl, senior vice president of operations for Starwood Hotels & Resorts Worldwide Inc. We are thrilled that Senih Geray is assuming the position of general manager of St. Regis Resort, Aspen, Suhl said. He has excellent experience with both St. Regis brand and luxury resorts and understands that personal attention to details and customer recognition is c...
Stuart Arp Named General Manager of the Sandpearl Resort, Clearwater Beach, Florida / October 2006
April 30, 2006
Hotel Online Special Report Stuart Arp Named General Manager of the Sandpearl Resort, Clearwater Beach, Florida CLEARWATER BEACH, FL (October 25, 2006) With the topping off now complete, Coral Hospitality has appointed Stuart Arp as General Manager of the Sandpearl Resort, the first new beachfront resort on Clearwater Beach in over 25 years. The 253-room, eight-story luxury hotel is being constructed on 700 feet of Gulf of Mexico waterfront and is slated to open in the spring of 2007. Arp boasts more than 25 years of experience in the hospitality industry, most recently serving as a vice president and general manager ...
La Quinta Selects Pegasus Solutions to Power Reservations for More Than 500 hotels / September 2006
April 30, 2006
La Quinta Selects Pegasus Solutions to Power Reservations for More Than 500 hotels . Hotel chain to use RezView® central reservation system to help maintain and grow its business DALLAS and MINNEAPOLIS (Oct. 5, 2006) La Quinta has signed an agreement with Pegasus Solutions to begin implementation of the RezView® central reservation system for all La Quinta Inns® and La Quinta Inn & Suites®. This deal makes La Quinta one of the largest hotel chains to use the RezView CRS. Pegasus has been providing La Quinta with electronic distribution and commission processing services since 1996. Under this new agreement, Pega...
Ron Wojcik Appointed General Manager of the Hilton Austin Airport / October 2006
April 30, 2006
Hotel Online Special Report Ron Wojcik Appointed General Manager of the Hilton Austin Airport Cleveland, Ohio, October 23, 2006 Ron Wojcik has been appointed General Manager of the Hilton Austin Airport, located in Austin, Texas. Ron most recently served as the General Manager at the Boykin managed Hilton Scranton & Conference Center, located in Scranton, Pennsylvania. Mr. Wojcik has been a member of the Boykin Management Company team for over five years, serving in a number of positions including as General Manager of the Embassy Suites Southfield, Assistant General Manager at the Knoxville Hilton, Director of Ope...
Sheraton Hong Kong Hotel & Towers Appoints Richard Cross as Executive Chef / October 2006
April 30, 2006
Hotel Online Special Report Sheraton Hong Kong Hotel & Towers Appoints Richard Cross as Executive Chef Hong Kong, 24 Oct 2006 Mr Richard Cross has been appointed Executive Chef at the Sheraton Hong Kong Hotel & Towers effective 7 September 2006, overseeing the daily operation of kitchens of all F&B outlets of the Hotel. Richard started his career in New Zealand in 1984 and gained experience from various prestigious resorts and hotels in Australia, New Zealand, Fiji Islands, Scotland and the USA. During the early stage of his career, he joined The Lodge at Vail, USA, which belonged to a leading international hotel c...
The Slippery Slope of Pay for Performance Programs / John R Hendrie / October 2006
April 30, 2006
Hotel Online Special Report The Slippery Slope of Pay for Performance Programs By John R. Hendrie, October 2006 Naturally, we want to incent our Managers, push for results, and drive for the numbers. The Bottom Line, ultimately, is how we evaluate Performance, what pleases our stockholders, and, theoretically, encourages our stakeholders. And, with a solid reward program, Pay for Performance, in place, It is a slam dunk. Whoa, time out! Lets think on this. That phrase has taken on new meaning. It does not take a fancy-pants Philadelphia Consultant to design a Performance Plan for your Managers and/or Executive...
Berjaya Hotels and Resorts Select Pelican System for its Central Reservation System / October 2006
April 30, 2006
Hotel Online Special Report Berjaya Hotels and Resorts Select Pelican System for its Central Reservation System . October 20, 2006 - Pelican System announces that it has entered CRS (Central Reservation System) agreement with Berjaya Hotels & Resorts a division of Berjaya Land Berhad and a member of the Berjaya Corporation Group of Companies, head quartered in Kuala Lumpur, Malaysia. It operates 19 premier hotels and resorts worldwide, not inclusive of premier country clubs located in Malaysia. Pelican Central Reservation system allows Berjaya Hotels & Resorts to manage rate, allotment and reservation efficiently. ...
Hotel Pay-Per-Click Advertising: You Do the Math / Keith Paulin / October 2006
April 30, 2006
Hotel Online Special Report Hotel Pay-Per-Click Advertising: You Do the Math by Keith Paulin, October 2006 The saying goes something like A fool and his money are soon parted and buying pay-per-click advertising without doing your math homework can quickly have hoteliers sharing the same fate. Pay-per-click advertising (those Sponsor Results, Sponsored Links or Sponsored Sites above and to the right of the organic or natural search results on the major Search Engines) has to be one of the smartest money-making ventures of all time. Advertisers bid against each other in a frenzied auction environment, co...
PROS Shares Vision on Future of Revenue Management at Eye for Travel / October 2006
April 30, 2006
Hotel Online Special Report PROS Shares Vision on Future of Revenue Management at Eye for Travel . Houston, Texas October 2, 2006 PROS, the world leader in pricing and revenue optimization science and software, announces its sponsorship of the Eye for Travel Revenue Management and Pricing in Travel 2006 conference which will be held on October 4-5 in Chicago, Illinois. For over 20 years, PROS has been the leader in providing proven revenue management solutions to the travel and transportation industry and has an extensive client base including leading airlines, hotels, cruise lines and rental car companies. PROS...
The Oriental in Bangkok / How We Built The Most Famous Hotels / Andreas Augustin / October 2006
April 30, 2006
Hotel Online Special Report How We Built The Most Famous Hotels? The Oriental in Bangkok by Andreas Augustin October 2006 The Oriental in 1890 In May 1887 Hans Niels Andersen, Peter Andersen and Frederick Kinch, the new owners of the Oriental Hotel, posed proudly in front of the new building. The Oriental was the first luxury hotel in Siam. Never had such opulence been seen in Bangkok outside the palace: carpets covered the hallways, there was artistic wallpaper with the latest designs from Paris and the bedrooms on the second floor were furnished with mahogany rattan. A second floor! What a sensation fo...
Travel Plaza Hotel selects Linux based Oasis Hospitality Software / October 2006
April 30, 2006
Hotel Online Special Report Travel Plaza Hotel Selects Linux Based Oasis Hospitality Software . October 17, 2006 - The 32 room Travel Plaza Hotel in Market Harborough, became the latest European hotel to install the innovative Linux based Oasis Hospitality Software. Travel Plaza selected the Oasis Property Management System to run their reservations and financial functions, following an extensive refurbishment of the property. We have found Oasis to be very easy to use, and the level of help and support that we have received from Sensible IT has far exceeded our expectations. Says Stoia Mihaylova, Director of Travel P...
Muzzling the Guest From Hell / Steven Ferry / October 2006
April 30, 2006
Hotel Online Special Report Muzzling the Guest From Hell By Steven Ferry, October 2006 If response to an article is anything to go by, the recent one about Besting the Guest from Hell hit the spot for a number of readers. Who hasnt had a run-in with a guest from hell and, following the dictum, The Guest is Always Right (even when they are acting criminally and anti-socially), have taken it on the chin, turned the other cheek, and dare I say it, bent overand in so doing, also exposed their sense of what is right and just to a good drubbing. After which, invariably, there is the giving away of the farm to appease...
The Straight Poop on Pet-Friendly Hotels / Room With a View – a Column by Larry Mundy / October 2006
April 30, 2006
Room With a View by Larry Mundy October 2006 It has long been a tradition in the hospitality business that we accommodate everybody, of any race, creed, sex or disability. Whoever you are, if you have a valid credit card and can make it to the front door, youre welcome to stay. But we have always tended to discriminate by species. If youre human, come on in. If youre a huge, shaggy bison, well, that might be a problem. There has always been a certain percentage of the traveling public bringing pets on trips for companionship, for protection, or to save on those outrageous boarding-kennel fees. S...
Eric Christensen Named Food and Beverage Director at the Dallas Magnolia Hotel / October 2006
April 30, 2006
Hotel Online Special Report Eric Christensen Named Food and Beverage Director at the Dallas Magnolia Hotel Dallas Magnolia Hotel Names Three New Executives Oct. 23, 2006 (DENVER)The Dallas Magnolia Hotel today announced the appointment of three new executives. Raluca Leibowitz has been named Human Resources Manager, Eric Christensen has been named Food and Beverage Director and Mai Nguyen has been named Catering Manager. "I am delighted to have such talented new team members to help lead the continued growth and success of the Dallas Magnolia Hotel," said H. Scooter Yates, general manager. Leibowitz was previousl...
Michael A. Rawson Joins The Sorrento Hotel, Seattle, As its Managing Director / October 2006
April 30, 2006
Hotel Online Special Report Michael A. Rawson Joins The Sorrento Hotel, Seattle, As its Managing Director SEATTLE Oct. 23, 2006 Expanding upon an illustrious, 25-year career in the hotel industry, Michael A. Rawson has joined the Sorrento Hotel as its Managing Director and co-owner of a newly formed national hotel management company. Rawson has served in executive capacities for some of the most notable hotel companies across the United States. He recently served as Senior Vice President for André Balazs Properties, overseeing all eight hotels in four major cities including the Chateau Marmont (Hollywood), T...
Global Hotel Alliance Empowers Members With MICROS Technology / October 2006
April 30, 2006
Hotel Online Special Report Global Hotel Alliance Empowers Members With MICROS Technology COLUMBIA, Md., Oct. 25, 2006 - MICROS Systems, Inc. (Nasdaq: MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Global Hotel Alliance (GHA), a newly established hotel alliance based in Geneva, Switzerland, has signed a technology service agreement with MICROS for product distribution and technology services. "The concept of Global Hotel Alliance was inspired by the success of global airline alliances," stated Christopher Hartley, Chief Executive of GHA...
Sunburst Hospitality Opens the Atrium Court Hotel in Rockville, Maryland / October 2006
April 30, 2006
Hotel Online Special Report Sunburst Hospitality Opens the Atrium Court Hotel in Rockville, Maryland Rockville, Maryland - October 23, 2006 The Atrium Court Hotel, an upscale urban retreat in the Clarion Collection, located in a vibrant district of Rockville, Maryland, will celebrate its Grand Opening this week with the theme Its All About You Meeting Us! The hotel will open its doors to the community by hosting a luxurious after-hours event on Thursday, October 26th in conjunction with the GGCC, Rockville CC, Montgomery County CC and CVB. The Atrium Courts Grand Opening celebration will feature top-flight light fare...
Lois Shore Joins Outrigger Enterprises Group as Vice President of Distribution / October 2006
April 30, 2006
Hotel Online Special Report Lois Shore Joins Outrigger Enterprises Group as Vice President of Distribution HONOLULU, OAHU, HAWAII - October 23, 2006 - Travel executive Lois Shore will join Outrigger Enterprises Group in the newly created position of Vice President of Distribution effective January 2007, announced Rob Solomon, Outrigger's Senior Vice President, Sales & Marketing. In her new role, Ms. Shore will spearhead efforts to further improve Outrigger's wide-ranging presence in travel industry distribution channels. According to Solomon, "Over the past decade Outrigger Enterprises Group has evolved from an owner-ope...
Tecton Hospitality Names Lisa I. Perez, Vice President of Human Resources / October 2006
April 30, 2006
Hotel Online Special Report Tecton Hospitality Names Lisa I. Perez, Vice President of Human Resources MIAMI, Oct. 20, 2006 Tecton Hospitality announced today that it has named Lisa I. Perez vice president of human resources. Before joining Tecton, Perez was the director of human resources at the Bonaventure Resort and Spa in Weston, Fla., and the director of human resources for the 1,200-room Fontainebleau Hilton Resort in Miami Beach, Fla., where she was responsible for overseeing and implementing all aspects of human resources administration and labor relations. Prior to this, she was a corporate director of hum...
The Knowland Group Begins Service in San Diego, CA / October 2006
April 30, 2006
Hotel Online Special Report The Knowland Group Begins Service in San Diego, CA - Market Intelligence Firm Strengthens Its California Position Washington, DC (October 26, 2006) The Knowland Group announced today that it began service in the San Diego, CA market in June. San Diego, Californias second largest city is famous for its perfect weather, its70 miles of beaches and its popular attractions like the renowned San Diego Zoo, Sea World San Diego and LEGOLAND California. Its appeal is its variety of things to see and do. Variety is also the reason that The Knowland Group has been able to achieve its current ...
