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Record Hotel Demand for 2006 Year End Holiday Travel / PricewaterhouseCoopers / November 2006
April 30, 2006
Hotel Online Special Report Record Hotel Demand for 2006 Year End Holiday Travel . New York, November 27, 2006 PricewaterhouseCoopers forecasts that room night demand for the upcoming holiday period will increase by 2.6 percent over the prior year to a new record level of 2.39 million average occupied rooms per night between November 23, 2006 and January 1, 2007. Occupancy for the four-day Thanksgiving period (November 23, 2006 through November 26, 2006) is forecast to increase by 0.7 percent to 52.9 percent, compared to the same period last year. The nine-day Christmas holiday period of December 25, 2006 through ...
U.S. Hotel Profits Up 13.1 Percent at Mid-Year 2006; Expense Creep Still A Concern / November 2006
April 30, 2006
Hotel Online Special Report U.S. Hotel Profits Up 13.1 Percent at Mid-Year 2006; Expense Creep Still A Concern ATLANTA, Ga., November 28, 2006 The U.S. lodging industry continues to benefit from double-digit profit growth in 2006. According to a recent study, the gross operating profit (GOP) for the typical U.S. hotel increased 13.1 percent from the first half of 2005 to the first half of 2006. However, during this period hotel managers continued to struggle to control such costs as salaries and wages, employee benefits, utilities, and maintenance. This analysis is based on data presented in the...
Dakota Hotels Taps Pegasus Solutions to Support Best Rate Guarantee Pricing Strategy / November 2006
April 30, 2006
Dakota Hotels Taps Pegasus Solutions to Support Best Rate Guarantee Pricing Strategy . DALLAS and LONDON (October 31, 2006) Dakota Hotels has tapped Pegasus Solutions Utell® by Pegasus representation service to help support the companys best rate guarantee pricing strategy. Introduced at Dakotas two properties in the UK, Nottingham and Eurocentral near Glasgow, the transparent pricing structure will offer customers and travel agents just one rate for each room type. Through the use of Utell, Dakotas best rate guarantee pricing will be displayed for users, including travel agents, consortia members, travel managemen...
Neptune Hospitality Advisors Arranges Sale of Hilton Garden Inn Tampa North / November 2006
April 30, 2006
Hotel Online .Special Report Neptune Hospitality Advisors Arranges Sale of Hilton Garden Inn Tampa North SAN DIEGO, California - - November 10, 2006 - - Neptune Hospitality Advisors announced today that it has arranged the sale of the 148-room Hilton Garden Inn Tampa North in Temple Terrace, Florida. The buyer was a partnership sponsored by Noble Investment Group, LLC and Somera Capital Management, LLC. The seller, American Property Management Corporation (APMC), originally acquired the asset in September 2004. The sale price was not disclosed. Built in 2000, the hotel is located in the heart of the Tampa Oaks ...
Technology on the March / Room With a View – a Column by Larry Mundy / November 2006
April 30, 2006
Room With a View by Larry Mundy November 2006 Chances are, a good portion of your capital expenditures over the past few years have gone to buy microchips and software and ten million feet of cable tucked behind every baseboard and desk, so that your guests and employees can stay in constant communication with their loved ones in Antarctica, or some online casino in the Caymans, at all times. Your guests can probably do their bidding on eBay wirelessly, from the lobby restrooms. And your front-desk employees can probably greet a guest by name, room-service preference, and identifying warts or moles. Hopefully y...
Wynn Macau Selects MICROS OPERA and MICROS 9700 / November 2006
April 30, 2006
Hotel Online Special Report Wynn Macau Selects MICROS OPERA and MICROS 9700 COLUMBIA, Md., Nov. 14, 2006 - MICROS Systems, Inc. (Nasdaq: MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Wynn Resorts (Macau), S.A., a subsidiary of Wynn Resorts, Limited (Nasdaq: WYNN), has chosen MICROS OPERA Enterprise as its hotel solution with the OPERA Property Management (PMS) and OPERA Gaming integration to its IGT casino system, and MICROS 9700 Hospitality Management System (HMS) for its food and beverage operations. The system went live on Septembe...
MeetingBroker Recognized in 2006 EIBTM World Wide Technology Watch / November 2006
April 30, 2006
Hotel Online Special Report MeetingBroker Recognized in 2006 EIBTM World Wide Technology Watch Portsmouth, NH, November 7, 2006 MeetingBrokerSM, by Newmarket International, Inc., was named a finalist for global technology innovation in the 2006 EIBTM World Wide Technology Watch (WWTW) competition, held in London on September 5, 2006. MeetingBroker is a web based information service that processes electronic requests for proposals (RFPs) sent by meeting planners and provides hospitality professionals the online tools to respond more quickly to them. WWTW is an exciting EIBTM initiative to identify the most inn...
Fairmont Appoints Jon Mamela, Director, Product and Service Strategy / November 2006
April 30, 2006
Hotel Online Special Report Fairmont Appoints Jon Mamela, Director, Product and Service Strategy TORONTO, October 31, 2006 - With a long history of delivering luxury experiences in unparalleled locations throughout the world, Fairmont Hotels & Resorts has always strived to anticipate and adapt to the ever-evolving needs of travelers. Taking a proactive approach to this infinite quest, Fairmont has appointed Jon Mamela to the newly minted position of director, product and service strategy. In this new role, Mamela will be called upon to research and examine information relating to product and service trends within the ...
Mauro Governato Named General Manager of One&Only Ocean Club in the Bahamas / November 2006
April 30, 2006
Hotel Online Special Report Mauro Governato Named General Manager of One&Only Ocean Club in the Bahamas November 20, 2006 - One&Only Resorts is pleased to announce Mauro Governato as General Manager of One&Only Ocean Club in the Bahamas. He will take over the position of André Boersma, who has moved on to other endeavors. Mauro Governato began his new role at One&Only Ocean Club on November 5, 2006. He served for the last year as the General Manager of One&Only Le Saint Gerán in Mauritius, where he has helped maintain the impeccable standards that make this hotel one of the jewels of the One&Only Resorts collection...
Luxe Worldwide Hotels Adds Las Villas Akumal / November 2006
April 30, 2006
Hotel Online Special Report Luxe Worldwide Hotels Adds Las Villas Akumal Los Angeles, CA, November 20, 2006 - Luxe Worldwide Hotels (www.luxehotels.com), a leading provider of marketing services within the hospitality industry, proudly announces the addition of Las Villas Akumal in Mexico. Las Villas Akumal is a beautiful resort that epitomizes tranquility and comfort, filled throughout with exceptional service and striking architecture. Its decision to partner with Luxe confirms our reputation for excellence in the hospitality industry," said Efrem Harkham, President and CEO of Luxe. "Luxe has an impressive team of pro...
Karen Kelly Named General Manager of the 375 ResortQuest Units in Aspen/Snowmass / November 2006
April 30, 2006
Hotel Online Special Report Karen Kelly Named General Manager of the 375 ResortQuest Units in Aspen/Snowmass Westminster, Colo. (October 31, 2006) -- ResortQuest is pleased to announce the appointment of Ms. Karen Kelly to General Manager, Aspen/Snowmass. In her new role, Ms. Kelly is responsible for overseeing ResortQuests Aspen and Snowmass rental management companies, property management, owner relations and operations including housekeeping, maintenance and guest services. ResortQuest is the nations leading resort vacation home and condominium rental company with more than 375 units in the Aspen/Snowmass are...
Fairmont Names Kevin Frid to Senior Vice President Operations for North America / November 2006
April 30, 2006
Hotel Online Special Report Fairmont Names Kevin Frid to Senior Vice President Operations for North America TORONTO, November 9, 2006 - Fairmont Hotels & Resorts is pleased to announce the appointment of Kevin Frid to Senior Vice President Operations for North America. Based out of Fairmonts corporate headquarters in Toronto, Frid, who most recently held the position of Regional Vice President, U.S. Central Region & General Manager, The Fairmont Chicago, will be responsible for the direction and overall performance of Fairmonts hotel operations in North America. Kevin has an extensive hospitality background and will b...
Joie de Vivre Hospitality Selects MICROS OPERA as Corporate Standard / November 2006
April 30, 2006
Hotel Online Special Report Joie de Vivre Hospitality Selects MICROS OPERA as Corporate Standard COLUMBIA, Md., Nov. 13, 2006 - MICROS Systems, Inc. (Nasdaq: MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Joie de Vivre Hospitality, California's largest boutique hotelier, has chosen to standardize the technology in its properties with the MICROS OPERA Enterprise Solution. The solution includes OPERA Property Management, OPERA Sales & Catering, and OPERA Customer Information System, all running on a multi-property platform with a single ...
John Remmers Appointed General Manager of Hotel ZaZa Houston / November 2006
April 30, 2006
Hotel Online Special Report John Remmers Appointed General Manager of Hotel ZaZa Houston HOUSTON, TX November, 2006 Highly regarded for his endeavors in the upscale hotel segment, John Remmers, a two-decade veteran of the hospitality industry, has been appointed General Manager of Hotel ZaZa Houston. Remmers is a critical hire on the pre-opening team as the former Warwick Hotel, for which he previously served as General Manager, nears the final stages of a multi-million transformation to Hotel ZaZa. This massive endeavor is infusing the landmark Museum District building originally built in 1926 with the Dalla...
Post Show Report – The 2006 International Hotel/Motel & Restaurant Show / November 2006
April 30, 2006
Hotel Online Special Report Post Show Report - The 2006 International Hotel/Motel & Restaurant Show WHITE PLAINS, NY, November 17, 2006 The International Hotel/Motel & RestaurantShow® (IH/M&RS) proved once again to be the hospitality industry's premier one-stop shopping experience, as exhibitors reported record sales leads, a surge in quality buyers and an overall enhanced energy on the show floor. The 91st edition featured 1,250 exhibitors and attracted more than 35,600 attendees, November 11-14, 2006, at New York City's Jacob K. Javits Convention Center. "We made some amazing contacts and saw many new faces this year," ...
How to Add a Touch of Mystery to Your Guest Experience / Peter McAlpine / November 2006
April 30, 2006
Hotel Online Special Report How to Add a Touch of Mystery to Your Guest Experience By Peter McAlpine, November 2006 If you want some ideas about how to add mystery to a hotel guest experience, read on. If youre a fan of customer satisfaction (CS), for goodness sakes, dont read this! Youll have a heart attack! If youre under the thumb of a CS-orientated corporate office, then you wont be able to do much of this anyway unless you are courageous and daring! (Pssst! I wont tell them.) To me, a hotel stay should be a truly memorable, fun, creative, extremely loving, and caring experience with a touch of mystery; ...
Manage Service Quality by Building It into Your Team / Derek Wood / November 2006
April 30, 2006
Hotel Online Special Report . Many hotel and resort managers know they need to "manage service quality" better, but who has the time? They rarely have 5 minutes at their desk, let alone any down time to plan, manage and review any type of quality improvement plan. I hear this resigned attitude all too often. But, it is true! As GM, you are the "man/woman" of the hour" on any given day, in the middle of some crisis, some guest issue or dealing with your management or board. . High End Resort/Hotel GM Time Allocation . So, what to do? Most managers treat managing service quality as their burden alone. Given the day to day...
Executive Appointments at Fairmont Hotels & Resorts / November 2006
April 30, 2006
Hotel Online Special Report Executive Appointments at Fairmont Hotels & Resorts November 20, 2006 - FRED LAWLOR has been named Vice President, Procurement for Fairmont Raffles Hotels International. In his new role, Lawlor will be responsible for leading the purchasing and procurement function for the company's four brands on a global basis. Lawlor will also be called on to build strategic global supplier relationships to serve all existing properties and new builds. Lawlor brings 30 years of hospitality and procurement experience to this position, most recently as President & General Manager, Avendra Canada since 2001. ...
Dometic® Introduces the Latest Wireless Refreshment Center Innovation / November 2006
April 30, 2006
Hotel Online Special Report ELKHART, Ind. Dometic Corporation has created the newest innovation in in-room amenities the HiPromatic refreshment center. This latest Dometic offering features wireless communication and reliable operation designed to increase profits. The HiPromatic is truly wireless thanks to its plug-and-play installation with no need for cables or wires, allowing the hotel to place the refreshment center in any location. Using the ZigBee wireless standard, the hotel does not need to have an existing local wireless infrastructure. Wireless continues on the inside with ambient shelves that entice gues...
Where the DMC Business is Going: 2007 / November 2006
April 30, 2006
Hotel Online Special Report Where the DMC Business is Going: 2007 > Results of Exclusive GEP Survey of Worldwide DMC Partners Gives Snapshot of Expectations for the Year Ahead . 2007 revenues will be stronger than 2006, though profitability seen as increasingly hard to maintain - U.S. partners more optimistic than international partners, especially for big events - Almost all expect increased revenues from corporate meeting planners - Hot Destinations: London Blows Away the Competition . . .France and Italy Stay Strong Dubai Emerges as a Super-Hot Site for Meetings and Special Events - ...
Hotel Online: Hospitality News
April 30, 2006
Hotel Online News for the Hospitality Executive By Laith Agha, The Monterey County Herald, Calif.McClatchy-Tribune Business News Nov. 6, 2006 - Carmel Valley Ranch is seeking to convert its 144 hotel suites to individually-owned units. Under the proposed plan, the mid-valley resort would sell its units to private buyers, but would continue to be operated by Luxury Resorts as a hotel. Ranch manager Joseph Violi said the change to a "condo-hotel" is only procedural, will not include any new construction and will have no impact outside of the ranch's boundaries. ...
Carlson Hotels Adds Five Hotels to its Portfolio of Brands in September / November 2006
April 30, 2006
Hotel Online Special Report Carlson Hotels Adds Five Hotels to its Portfolio of Brands in September MINNEAPOLIS (Nov. 6, 2006) ---- Carlson Hotels Worldwide today announced that the company has added five new locations to its global portfolio of brands in September. These include one Radisson Hotels & Resorts® hotel in California; three Country Inns & Suites By Carlsonsm hotels in the U.S.; and one Park Plaza® Hotels & Resorts hotel in India. These additions bring Carlson's global portfolio to 943 hotels with 146,680 rooms in 70 countries. Carlson hotel brands also include Regent International Hotels and Park Inn. "We...
Brown Hotel Group Sells Bay Area Portfolio / November 2006
April 30, 2006
Hotel Online Special Report Brown Hotel Group Sells Bay Area Portfolio - November 2006 - Brown Hotel Group, Westlake Village, California announced today that the Firm has closed on the sale of six independent hotel properties operating under the PACIFIC HOTELS name. The six properties totaling 450 rooms include the Arena and Valley Park Hotels in San Jose, The Crestview and Hotel Lodge in Mountain View, The Pacific Inn Redwood City and the Pacific Inn Sunnyvale. . . Chuck Nester, President CHB, CHA of Brown Hotel Group exclusively represented the Seller and Chuck LaPorte, Senior Vice President, exclusively r...
Pet Friendly Hotels Enlist BringYourPet.com to Expand Market Reach / November 2006
April 30, 2006
Hotel Online Special Report Pet Friendly Hotels Enlist BringYourPet.com to Expand Market Reach Knoxville, TN November 9, 2006 - BringYourPet.com has announced the recent addition of three new pet friendly properties to its Web site. The Lakedale Resort in Friday Harbor, WA allows pets in their lakeside cabins, without any weight or breed restrictions. Owners can enjoy the pristine wilderness by enjoying a leisurely walk with the pet or splash around in the many surrounding spring water lakes. The Embassy Suites Hotel Cincinnati-Rivercenter in Covington, KY is a full service; all-suite hotel located directly across t...
