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Heidi Stone Appointed Director of Sales & Marketing for Berry Hill Plantation Resort, South Boston, Virginia / June 2006
February 28, 2006
Hotel Online Special Report Heidi Stone Appointed Director of Sales & Marketing for Berry Hill Plantation Resort, South Boston, Virginia The Woodlands (Houston), Texas, June 23, 2006 - Benchmark Hospitality International has announced the appointment of Heidi Stone as director of sales & marketing for Berry Hill Plantation Resort, located in South Boston, Virginia. Bryan Forsythe, general manager, made the announcement. "It is with sincere pleasure that I welcome Heidi to Berry Hill Plantation Resort," stated Mr. Forsythe. "She brings extensive experience in the group and leisure markets to her new role, and we loo...
Holly Shumate Named General Manager Glorietta Bay Inn, Coronado, California / June 2006
February 28, 2006
Hotel Online Special Report Holly Shumate Named General Manager Glorietta Bay Inn, Coronado, California Coronado, CA, June 2, 2006 Glorietta Bay Inn announced today that it has hired Holly Shumate as general manager and promoted Claudia LudlowGonzales to reservations and sales manager. Ms. Shumate worked most recently as the general manager for the Coronado Beach Resort. She brings more than 10 years experience hospitality management to the inn and holds a bachelors degree in hotel administration from the University of Nevada, Las Vegas. . Holly Shumate Claudia LudlowGonzales . Ms. LudlowG...
February 28, 2006
Hotel Online Special Report Harold Rowland Named Senior Director of Hotel Operations at LAuberge du Lac Hotel & Casino, Lake Charles, Louisiana LAKE CHARLES, La. Harold Christopher Rowland, an executive with key luxury hotel operations expertise, has joined LAuberge du Lac Hotel & Casino, a $365 million Texas Hill Country-themed property in Lake Charles, La. In his new position, Rowland is responsible for overseeing all hotel, facility, golf, retail and spa operations for the resort casino. Previously, he worked as general manager of the historic Tantallon Country Club in Fort Washington, Md. P...
February 28, 2006
Hotel Online Special Report Pride Hospitality, LLC Renovating the 160 room Holiday Inn Houston Willowbrook June 8th, 2006 - Pride Hospitality, LLC announces a multi-million dollar renovation of the Holiday Inn Houston Willowbrook. The Saia Trim Design Group and Pride Hospitality are working together to complete the design and FF&E purchasing for this project, for the owner. . Holiday Inn Willowbrook 18818 State Highway 249 Houston, Texas . Renovations will include the exterior, all 160 guestrooms, restaurant, lounge, meeting rooms and public space. The hotel is to be completed by the end of 2006. ...
Hotel Information Systems and Active Golf Solutions Provide Integrated Management Solution for Resort Hotels / June 2006
February 28, 2006
Hotel Online Special Report Hotel Information Systems and Active Golf Solutions Provide Integrated Management Solution for Resort Hotels LAKE FOREST, CALIF. SAN DIEGO, CALIF. (June 13, 2006) - Hotel Information Systems has partnered with Active Golf Solutions, part of The Active Network, Inc., to provide resort hotels a robust and easy-to-use integrated golf and activity software solution for automating the daily administration needs of the golf resort environment. The new solution will leverage fundamental software functionality and features from both companies leading software products, enabling hotel resort o...
February 28, 2006
Hotel Online Special Report Social Computing and Enhanced Rich Content to Shape Future of Hotel Electronic Distribution May 31, 2006, Falls Church, Va. According to industry experts at the 2006 HEDNA Conference in Frankfurt, Germany last week, hotel distribution strategies should take notice and perhaps even integrate elements of the hottest trends in social computing. Speaking at the Conference, Forrester Research Vice President Henry Harteveldt described social computing as consumers learning information from each other (through shared photos, product reviews, and recommendations), versus basing ...
Benchmark Appoints Heather Cunha Director of Human Resources for Chaminade Resort / June 2006
February 28, 2006
Hotel Online Special Report Benchmark Appoints Heather Cunha Director of Human Resources for Chaminade Resort The Woodlands (Houston), Texas, June 2, 2006 - Benchmark Hospitality International has announced the appointment of Heather Cunha as director of human resources for Chaminade, the resort located in Santa Cruz, California, overlooking Monterey Bay. Davide Barnes, general manager, made the announcement. "I am so pleased to welcome Heather to Benchmark Hospitality at Chaminade," said Mr. Barnes. "She brings nearly a decade of professional experience in the Monterey area to her new role and we look forward to ...
Hotel Association of New York City and Union Reach Tentative Agreement; Six-year contract Provides Wage Increases of 4% in Each of the First Three Yea
February 28, 2006
Hotel Online Special Report Hotel Association of New York City and Union Reach Tentative Agreement . Six-year contract Provides Wage Increases of 4% in Each of the First Three Years and 3.5% in Each of the Last Three Years NEW YORK, June 20, 2006 - The Hotel Association of New York City (HANYC) and the New York Hotel Trades Council have reached a tentative agreement on a new labor contract. The agreement was ratified today by the Board of Directors of the Hotel Association and will be voted on by the Union's membership on Thursday, June 22. The membership is expected to overwhelmingly ratify the deal. The six-year con...
Ground-breaking Held for The Grand Waikikian, a 38-story Timeshare Development at the Hilton Hawaiian Village Beach Resort and Spa / June 2006
February 28, 2006
Hotel Online Special Report Ground-breaking Held for The Grand Waikikian, a 38-story Timeshare Development at the Hilton Hawaiian Village Beach Resort and Spa HONOLULU - June 15, 2006 -- A ceremonial ground-breaking today marked the official start of construction for The Grand Waikikian, a 38-story timeshare and retail development at the Hilton Hawaiian Village Beach Resort and Spa(R). When completed, The Grand Waikikian will be the largest and most luxurious timeshare resort in Waikiki. The Grand Waikikian will be operated by Hilton Grand Vacations Company, the timeshare division of Hilton Hotels Corporation. It is ...
February 28, 2006
Hotel Online Special Report Good Ideas are a Dime a Dozen But, Success or Failure is in the Execution By: Neil Salerno June 2006 Knowing that the hotel business is often sensitive to nickels and dimes, not just dollars, it really pains me to see people throw money away without thinking things through. So many people have the energy to generate ideas, but too few have enough energy to think them through. Could it be because the responsibility for success or failure is in the planning and not in generating the idea? Stephen Covey, in his book Seven Habits of Highly Effective People, identifies Begin with the...
Good Service is Not Enough: Global Travel Reshapes Guest Service in the 21st Century; Well-traveled guests transform concierge duties, expect more per
February 28, 2006
Hotel Online Special Report Good Service is Not Enough: Global Travel Reshapes Guest Service in the 21st Century . Well-traveled guests transform concierge duties, expect more personalized services faster By Michael Squires, June 2006 A recent survey of leading full-service luxury and boutique properties confirms what many hotel management teams have known for some time: the number of well-travelled hotel guests is increasing and they are demanding more services than in the past. Price is no object for A-list travellers who want a club floor, professional spa and wellness center, and personalized attention that meas...
February 28, 2006
Hotel Online Special Report Global Update: Whos Where and Doing What June 2006 Heads Above the Rest The Newsletter of The Boutique Search Firm The Americas Georgina Sussan is now one of the Corporate Vice Presidents at Host Marriott in Bethesda. She most recently served as the Chief Operating Officer of Decatur Hotels in New Orleans. Sussan has also been the General Manager of Walt Disney's Grand Floridian in Orlando. Michael Shindler has joined the Las Vegas Sands as Vice President Development and Asset Management. He comes from Hyatt where he first served as Vice President of Development for ten years, ...
Generation X Hotel Sales Associates: All Important Curiosity Factor Missing?/ David Brudney ISHC / June 2006
February 28, 2006
By David M. Brudney, ISHC, June 2006 What are the most important qualities or characteristics to look for, that distinguish the best of the best of todays hospitality industry Sales professionals? That question is posed to me often by hotel owners, operators, lenders and asset managers - - also meeting planners and even fellow passengers on longer commercial flights. I think the question is asked because a perception exists amongst owners and operators, in particular, that todays Sales professionals have yet to fulfill their potential and that most continue to struggle to make their numbers. Im asked this question bec...
New Consumer Research To Be Presented at Aug. 24 – 25 Tourism e-Marketing Conference in Chicago / June 2006
February 28, 2006
Hotel Online Special Report New Consumer Research To Be Presented at Aug. 24 - 25 Tourism e-Marketing Conference in Chicago PINCKNEY, MI, July 25, 2006 -- Travel and tourism marketers gather August 24 - 25 in Chicago to hear proprietary research on consumer attitudes about web promotions and learn more about emerging online travel marketing strategies at the third annual e-Marketing Insight Conference: Travel and Tourism Trends at the Amalfi Hotel. The conference will cover all aspects of online marketing and includes the following areas of interest: e-mail marketing, web site design and navigation, organic and paid s...
Vail Resorts Subsidiary, Grand Teton Lodge Company, Selected to Continue as the Concessionaire in Grand Teton National Park / June 2006
February 28, 2006
Hotel Online Special Report Vail Resorts Subsidiary, Grand Teton Lodge Company, Selected to Continue as the Concessionaire in Grand Teton National Park New 15-Year Contract Expected to Begin January 1, 2007 AVON, Colo., May 31, 2006 - Vail Resorts, Inc., (NYSE: MTN) announced today that its subsidiary, Grand Teton Lodge Company (GTLC), has been selected to continue as the concessionaire in Grand Teton National Park. GTLC will be meeting with the National Park Service over the next several months to finalize the 15-year contract, expected to begin on Jan. 1, 2007. GTLC has held the concession contract for the pas...
Memo to GMs: The Pros and the Con of Relationship Selling / June 2006
February 28, 2006
Hotel Online Special Report Memo to GMs: The Pros and the Con of Relationship Selling By Larry Jackstien, June 2006 How many hotel and resort general managers have heard their sales managers say: Success is all about relationships. I just need time to develop mine and then I can close the deal. Sorry GMs but much of this thinking is a CON a way of begging for more time to do what is expected of sales personnel to sell more rooms by meeting goals and quotas. Of course good relationships with potential customers is helpful. Of course being liked by meeting planners or corporate c...
Dolce International Names Gerald Lampaert as Vice President of Global Information Technology / June 2006
February 28, 2006
Hotel Online Special Report Dolce International Names Gerald Lampaert as Vice President of Global Information Technology Montvale, NJ (June 8, 2006) Dolce International, a leader in the conference center industry and hospitality management, appointed Gerald Lampaert as Vice President of Global Information Technology (IT), based in the companys Montvale, New Jersey office. As a member of Dolces corporate development team, Mr. Lampaert will be responsible for overseeing strategic planning, implementation and management of IT functions globally as the company prepares for a new stage of growth. Steve Giblin, Pre...
Global Events Partners (GEP) Announces Management Promotion, Addition / June 2006
February 28, 2006
Hotel Online Special Report Global Events Partners (GEP) Announces Management Promotion, Addition - Dawn Barbeau promoted to Vice President of Sales in GEPs Chicago office - - Gabrielle Etrog named Sales Manager at GEP New York - New York, N.Y. (June, 2006) Global Events Partners (GEP), a worldwide partnership of destination management companies, is further enhancing its sales and service capabilities in two key U.S. offices, thanks to the promotion of Dawn Barbeau, a senior GEP professional in Chicago, and the addition of Gabrielle Etrog as sales manager in New York. Barbeau Promoted in Chicago Dawn Barbeau, w...
Ghee Alexander Named General Manager of Melbourne Crowne Plaza in Florida / June 2006
February 28, 2006
Hotel Online Special Report Ghee Alexander Named General Manager of Melbourne Crowne Plaza in Florida ATLANTA, Ga., June 7, 2006Lodgian, Inc. (AMEX: LGN), one of the nations largest independent owners and operators of full-service hotels, today announced that Ghee Alexander has been named general manager of the 272-room Melbourne-Oceanfront Crowne Plaza in Florida. The hotel, which was closed as a result of hurricane damage sustained in 2004, reopened in December 2005 as a Crowne Plaza following a comprehensive 15-month renovation and upgrade. Since joining Lodgian in 2002, Alexander has risen quickly through th...
A Future Vision for Hotel Revenue Management / Caryl Helsel and Kathleen Cullen / June 2006
February 28, 2006
Hotel Online Special Report A Future Vision for Hotel Revenue Management This article is from the Summer 2006 issue of Hospitality Upgrade magazine.To view more articles covering technology for the hospitality industry please visit the Hospitality Upgrade Web site or to request a free publication please call (678) 802-5307 or e-mail. By Caryl Helsel and Kathleen Cullen, June 2006 In todays environment revenue management is most often recognized as the central place for the practices and processes of hotel operations. It is such an integral part of a hotel, that in many cases it dictates the processes, pr...
FreshStay® Online Network Unites Hotels Worldwide,Fuels Smoke-Free Movement: Kentucky is the 48th state to join the FreshStay® union of nonsmo
February 28, 2006
Hotel Online Special Report . fresh ideas for hospitality The Pineapple has been a symbol of hospitality for centuries. According to legend, captains of New England would mount a pineapple on their fence posts when they had a safe return from sea. This served as an invitation for family and friends to visit and share a meal together. Today, the pineapple serves as a symbol for the highest quality in hospitality . . FreshStay® Online Network Unites Hotels Worldwide, Fuels Smoke-Free Movement . Kentucky is the 48th state to join the FreshStay® union of nonsmoking lodging properties; 247 smoke-free pro...
Do Hotel Franchisees Need Independent / Stanley Turkel / June 2006
February 28, 2006
Hotel Online Special Report Nobody Asked Me, But . Do Hotel Franchisees Need Independent Franchise Associations? by Stanley Turkel, MHS, ISHC June 27, 2006 In the volatile world of franchisor/franchisee relations, reconciliation often seems hopeless because the franchisor usually has the upper hand. Even the modest proposals embodied in the AAHOA Twelve Points of Fair Franchising are seen as revolutionary and harsh. At the center of the dialogue between franchisors and franchisees are the sometimes invisible franchise advisory councils (FACs). These organizations are created and subsidized by franchisors with...
The Hospitality Industry Facing Four Transformative Issues Over the Next Five Years, Including Brand, Emerging Markets, Human Assets and Technology /
February 28, 2006
Hotel Online Special Report The Hospitality Industry Facing Four Transformative Issues Over the Next Five Years, Including Brand, Emerging Markets, Human Assets and Technology Hospitality 2010: Four 'Mega-Trends' to Shape Future Financial Success, Says Report From Deloitte and NYU June 5, 2006 - The hospitality industry will need to address four transformative issues over the next three to five years, including brand, emerging markets, human assets and technology. These factors are expected to be key drivers in determining winners and losers through 2010 and beyond, and are likely to impact shareholder value, accor...
111 Benchmark Hospitality Executives Converge on Norfolk, Virginia Landmark To Expedite Major Wetlands Restoration Project / June 2006
February 28, 2006
Hotel Online Special Report 111 Benchmark Hospitality Executives Converge on Norfolk, Virginia Landmark To Expedite Major Wetlands Restoration Project Benchmark's Hometown Hospitality Initiative Put into Practice Again The Woodlands (Houston), Texas, June 8, 2006 - Well over 100 executives of Benchmark Hospitality International converged recently at The Hermitage Foundation Museum of Norfolk, Virginia, to put the company's Hometown Hospitality Caring for Our Communities initiative into practice. The executives were attending a management forum at The Founders Inn, which is operated by Benchmark and located in nea...
