Analysis-Companies Boost Social and Climate Reporting Amid ESG Backlash
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Starwood Hotels Signs Exclusive Contract with Pepsi; Drops Coke Products, Plans Integrated Marketing with Pepsi / March 2006
January 30, 2006
Hotel Online News for the Hospitality Executive By Caroline Wilbert, The Atlanta Journal-Constitution Knight Ridder/Tribune Business News Mar. 17, 2006 - Take this, Coke. A year and a half after Steve Heyer resigned from Coca-Cola and took the helm of Starwood Hotels and Resorts Worldwide, Starwood has signed a major deal with Pepsi. That's right, Pepsi. Heyer, who quit his job as president and chief operating officer of Coke in 2004 after being passed over for the CEO job, left the company with a $12 million golden parachute. Starwood, which owns brands such...
Sea Island's Fabled Flagship Hotel, The Cloister at Sea Island, Reopens Following a three-year Renovation / March 2006
January 30, 2006
Hotel Online Special Report Sea Island's Fabled Flagship Hotel, The Cloister at Sea Island, Reopens Following a three-year Renovation March 30, 2006 - Following a spectacular and highly anticipated three-year renaissance, The Cloister at Sea Island, America's sweetheart hotel, welcomes the first social guests this weekend in to its beautiful and completely renewed main guest facility. First in a series of unveilings and new beginnings, Sea Island Resorts debuts its grand centerpiece on April 1, as the first guests will check in to the splendid new building. The Spa at Sea Island, opening October 2...
Hotel Cleaning 101: Tips from Executive Housekeepers with National Trust Historic Hotels of America / March 2006
January 30, 2006
Hotel Online Special Report Hotel Cleaning 101: Tips from Executive Housekeepers with National Trust Historic Hotels of America WASHINGTON, D.C., March 29, 2006Spring is in the airand so are dust and germs! As the world outside awakens from its slumber, refresh your world inside with an old-fashioned spring cleaning. Take a cue from some of Americas finest hotels and embrace the new season by rejuvenating your home this spring. Whether its an all-out assault on dirt and grime, stubborn stain removal or simply sprucing up your carpets and upholstery, National Trust Historic Hotels of America offers...
The Kansas City Health Department Closes the 196 room Clarion Hotel KCI After Discovering Workers and Guests Exposed to Asbestos; Environmental Cleanu
January 30, 2006
Hotel Online News for the Hospitality Executive The Kansas City Health Department Closes the 196 room Clarion Hotel KCI After Discovering Workers and Guests Exposed to Asbestos; Environmental Cleanup May Take Two Months By Karen Dillon, The Kansas City Star, Mo. Knight Ridder/Tribune Business News Workers, guests may have been exposed during renovation Asbestos concerns close airport hotel March 21, 2006 - The Kansas City Health Department has closed the Clarion Hotel KCI after discovering workers and guests had been exposed to asbestos during renovation. Health officials said Monday they think up to 20...
All The Hotel Guest Wanted Was a Burger and a Beer — or Six — at the Clarion Hotel in Irving, Texas; What Happened Next Surprised Him /
January 30, 2006
Hotel Online News for the Hospitality Executive By Pete Slover and Eric Aasen, The Dallas Morning News Knight Ridder/Tribune Business News Mar. 24, 2006 - All Burton Byers wanted was a burger and a beer -- or six -- at his Irving hotel. In return, he traded his seat at the bar for a spot in jail -- and unemployment. Mr. Byers and others are still fuming two weeks after being accused of public intoxication by the Texas Alcoholic Beverage Commission, part of stepped-up enforcement efforts statewide in establishments that serve liquor. The campaign, which also involves ...
Independent Hotels Hail Clairvoyix Database Marketing Solution; Broadmoor, ClubCorp and Seaport Boston Reach their Preferred Guests through Affordable
January 30, 2006
Independent Hotels Hail Clairvoyix Database Marketing Solution; . Broadmoor, ClubCorp and Seaport Boston Reach their Preferred Guests through Affordable, Centralized, Online Database Marketing LAS VEGAS MARCH 10, 2005 Database marketing solutions offered by Clairvoyix are finding a niche with independent hotels and small chains that need affordability and effectiveness as pillars of a solution that allow them to compete with big hotel chains. Clairvoyix offers its marketing automation solution as a fully integrated suite of offerings that can be purchased as stand-alone modules. This allows total flexibility for hotel...
Grand Traverse Resort & Spa Relies On Clairvoyix to Target Travelers / March 2006
January 30, 2006
Grand Traverse Resort & Spa Relies On Clairvoyix to Target Travelers . Michigan resort renews database marketing contract to continue providing customized, personalized e-marketing campaigns that help the hotel and its condominium component better identify and reach their ideal guests LAS VEGAS MARCH 10, 2006 The Grand Traverse Resort and Spa, one of the largest full-service resorts, conference centers and condominium-hotel complexes in the Midwest, is strengthening its commitment to learning more about its customers by extending its existing contract with database marketing company Clairvoyix. Located in Acme, Mich.,...
Noble House Hotels & Resorts Partners With Clairvoyix to Target Gen-X Travelers / March 2006
January 30, 2006
Noble House Hotels & Resorts Partners With Clairvoyix to Target Gen-X Travelers Database marketing tools provide customized, personalized e-marketing campaigns that help Noble House properties better identify and reach their ideal guests LAS VEGAS MARCH 1, 2006 According to industry indexes, Generation X consumers are increasingly replacing the Baby Boomer generation with their travel spending. To learn more about this group of travelers between the ages of 20 and 40, and where they spend, when they spend, what they purchase and how often, Seattle-based Noble House Hotels & Resorts has selected Clairvoyix as its data...
Choice Hotels Increases Focus On MainStay Suites and Suburban Extended Stay Hotel Brands / March 2006
January 30, 2006
Hotel Online Special Report Choice Hotels Increases Focus On MainStay Suites and Suburban Extended Stay Hotel Brands Silver Spring, Md. (March 6, 2006) Since the acquisition of the Suburban Extended Stay Hotel brand in late 2005, Choice Hotels International (NYSE:CHH) has focused on building a dedicated infrastructure to bolster its aggressive expansion and service commitment to the extended stay lodging market. Choice began its commitment to the segment by establishing a corporate extended stay brand team to help increase franchisee profitability and customer satisfaction at its extended stay brands. The team is led...
The Chicago Convention and Tourism Bureau Riddled with Staff Departures, 43 Employees have Left in the Last Two Years; Some Say Board too Involved,
January 30, 2006
Hotel Online News for the Hospitality Executive By Kathy Bergen, Chicago Tribune Knight Ridder/Tribune Business News Mar. 9, 2006 - The Chicago Convention and Tourism Bureau is riddled with staff departures and beset with sagging morale as it faces intensifying competition nationwide. In the past year seven key executives have left, and three other staffers are departing this month. In the two years since industry veteran Jim Reilly left the top post, 43 employees have left the not-for-profit, which has a workforce of 75 to 80 people. Some left in frustration over the...
Some Consumer Advocacy Groups Calling for Regulations Forcing Hotels to Offer Flexible Check-in and Check-out Times and Rates for their Clients / Marc
January 30, 2006
Hotel Online Special Report Some Consumer Advocacy Groups Calling for Regulations Forcing Hotels to Offer Flexible Check-in and Check-out Times and Rates for their Clients March 2006 - At the last meeting of the of the International Organization for Standardization Consumer Policy Committee (ISO - COPOLCO) held in Toronto, Canada in 2005, COPOLCO called for the hotel industry to abandon its fixed check-in and check out times indicating that consumers should be charged only for the amount of time spent in a hotel room. For example, if a client checks in at midnight and leaves at 6am the next morning, COPOLCO proposes th...
Five Full Service Hotels Proposed for Chandler, Arizona; Not All Likely to be Built / March 2006
January 30, 2006
Hotel Online News for the Hospitality Executive By Donna Hogan, The Tribune, Mesa, Ariz. Knight Ridder/Tribune Business News Mar. 26, 2006 - Five hotels are proposed for Chandler that could add about 1,000 rooms in the next couple of years, boosting the city's capacity to host visitors by more than 50 percent. All are full-service hotels, meaning they have a restaurant and other amenities. One is under construction. Three are in various stages of the zoning approval process. One has approved zoning but not much else, including a design or detailed site plan. F...
Hyatt Hotels & Resorts Selects Cendyn E-Concierge Product for Global Use / March 2006
January 30, 2006
Hotel Online Special Report Hyatt Hotels & Resorts Selects Cendyn E-Concierge Product for Global Use Unique Program Allows Customers to Interactively Book Services at Hyatt Hotels Worldwide BOCA RATON, FL (March 28, 2006) Hyatt Hotels & Resorts has contracted with Cendyn for its E-Concierge customer relationship tool for use by the 216 Hyatt hotels and resorts in 44 countries around the world, operating under the Hyatt®, Hyatt Regency®, Grand Hyatt® and Park Hyatt® brands. Hyatts E-Concierge online planner allows guests to plan the ultimate customized itinerary prior to arrival with the simple click of a mo...
Cendant Hotel Group to Acquire Worldwide Rights to the Baymont Inn & Suites Brand from the Blackstone Group / March 2006
January 30, 2006
Hotel Online Special Report Cendant Hotel Group to Acquire Worldwide Rights to the Baymont Inn & Suites Brand from the Blackstone Group PARSIPPANY, N.J. (March 14, 2006) Cendant Hotel Group today announced it will bolster its commitment to limited-service, midscale lodging by acquiring the Baymont® Inn & Suites brand and system of 115 franchised properties. Cendant Hotel Group will acquire worldwide rights to the Baymont Inn & Suites brand from affiliates of The Blackstone Group, a private investment firm based in New York. Cendant will not acquire any properties as part of this transaction. The Ba...
Carnus Systems Lays Roadmap for the Future of the Hospitality Industry / March 2006
January 30, 2006
Hotel Online Special Report Carnus Systems Lays Roadmap for the Future of the Hospitality Industry Carnus Systems, designers of artificial intelligence forecasting software for the hospitality industry, discusses novel hospitality technological innovations and the future of the industry at a panel discussion hosted by the Cornell Alumni Association of Northern California. SAN FRANCISCO, March 23, 2006 On Monday, Carnus Systems unveiled its vision for the future of the hospitality industry in a panel discussion hosted by the Cornell Alumni Association of Northern California at the Sir Francis Drake Hotel in San Fr...
Carlson Hotels Worldwide Selects TIG Global as its Internet Marketing Partner for Park Inn / March 2006 2005
January 30, 2006
Hotel Online Special Report Carlson Hotels Worldwide Selects TIG Global as its Internet Marketing Partner for Park Inn - Localized online marketing to drive direct incremental revenue online WASHINGTON, D.C. March 24, 2006 - Carlson Hotels Worldwide recently announced that it has selected TIG Global as its Internet marketing agency of record for the Park Inn brand. Carlson Hotels selected TIG Global, the leading provider of interactive marketing services for the hospitality industry, to support its Internet marketing objectives for all U.S. Park Inn properties because of TIG Globals proven success in ...
Eighteen Months after Hurricane Charley, South Seas Island Resort on Captiva Island is Open to Tourists Again; Blackstone Group Spending Upwards of
January 30, 2006
Hotel Online News for the Hospitality Executive By Fabiola Santiago, The Miami Herald Knight Ridder/Tribune Business News Mar. 28, 2006 - CAPTIVA -- The belle of the island is back. Eighteen months after Hurricane Charley ravaged its luscious canopy, battered flat its protective mangroves and destroyed multimillion-dollar beach villas, the South Seas Island Resort is open to tourists again. Beloved as the South Seas Plantation, when it was one of Florida's top luxury vacation spots, the 330-acre resort remains under construction and is not quite yet in ball-gown statu...
The Capsule Hotel, a Quirky and Inexpensive Lodging Option in Japan, Brings New Meaning to the Term "'Hole-in-the-Wall' / March 2006
January 30, 2006
Hotel Online News for the Hospitality Executive By Jonathan Dubin, The Miami Herald Knight Ridder/Tribune Business News Mar. 20, 2006 - TOKYO -- The capsule hotel, a quirky and inexpensive option for stranded commuters in Japan, brings a whole new meaning to the term 'hole-in-the-wall'. For about $30, a weary businessman or budget traveler can rent a capsule for the night in most major cities in Japan. I recently had the opportunity to spend a night encapsulated within the eight-story Capsule Inn Akasaka. Located in Tokyo's busy Akasaka district, this slender berth-filled bu...
Start-up Brand Cambria Suites Executes 13 Deals in 12 Months / March 2006
January 30, 2006
Hotel Online Special Report Start-up Brand Cambria Suites Executes 13 Deals in 12 Months Silver Spring, Md. (March 15, 2006) Why settle for just a dozen when you can have a baker's dozen? That was the story for Choice Hotels International, Inc. (NYSE: CHH), which ended 2005 with 13 deals for its new Cambria Suites brand hotel. The sites for these 13 future Cambria Suites brand hotels are Boise, Idaho; Green Bay, Wis.; Madison, Wis.; Savannah, Ga.; Ft. Meyers, Fla.; Akron/Canton, Ohio; Avondale (Phoenix), Ariz.; Southport (Charlotte), N.C.; Appleton, Wis.; Bloomington (Mall of America), Minn.; Ontario, Calif.; W...
California Hotel & Lodging Association Names Kim Akers, General Manager, Glorietta Bay Inn in Coronado, the Outstanding General Manager of the Year /
January 30, 2006
Hotel Online Special Report California Hotel & Lodging Association Names Kim Akers, GM, Glorietta Bay Inn in Coronado, the Outstanding General Manager of the Year SACRAMENTO, Calif. - Feb. 28, 2006 -- The California Hotel & Lodging Association announced the Stars of the Industry award winners today in conjunction with the California Lodging Industry Legislative Awareness Summit held at the Sheraton Grand Hotel in Sacramento, California. The Stars of the Industry awards, presented by USA TODAY, were given for employee, manager, and general manager of the year, as well as the lodging property achievement awards for communit...
Ex-Marriott Executive Chad Waetzig to Spearhead Sheraton's New Marketing Strategy as SVP of Marketing for Sheraton Hotels / March 2006
January 30, 2006
Hotel Online Special Report Ex-Marriott Executive Chad Waetzig to Spearhead Sheraton's New Marketing Strategy as SVP of Marketing for Sheraton Hotels WHITE PLAINS, N.Y. - March 2, 2006 -- Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT) announced today the appointment of Chad Waetzig to Senior Vice President of Marketing for Sheraton Hotels & Resorts, Starwood's largest and most global brand. A former marketing executive with Marriott International Inc. and Procter & Gamble, Mr. Waetzig will report to Javier Benito, Starwood's Executive Vice President and Chief Marketing Officer. In his new role Mr. Waetzig w...
January 30, 2006
Hotel Online Special Report Carolyn Smith, a 10-year Employee of the Embassy Suites Hotel Montgomery, Recipient of John Q. Hammons Associate of the Year Award Carolyn Smith Selected From Among Nominated Candidates From 63 Properties Nationwide MONTGOMERY, Ala., and SPRINGFIELD, Mo. (March 27, 2006) John Q. Hammons Hotels & Resorts, LLC proudly announces that Carolyn Smith, a 10-year lead cook veteran of the Embassy Suites® Hotel Montgomery, is the recipient of the companys prestigious Associate of the Year award. Smith was awarded $5,000 cash and an additional week of vacation in conjunction with the...
Christopher Lee Owens Appointed Director of Food & Beverage at Pink Shell Beach Resort & Spa, Ft Myers Beach, Florida / March 2006
January 30, 2006
Hotel Online Special Report Christopher Lee Owens Appointed Director of Food & Beverage at Pink Shell Beach Resort & Spa, Ft Myers Beach, Florida ESTERO ISLAND, Fla. February 28, 2006 The Pink Shell Beach Resort & Spa in Ft Myers Beach, Florida, has announced the appointment of Christopher Lee Owens as Food & Beverage Director. Mr. Owens will be responsible for overseeing Pink Shells two restaurants, as well as catering, meetings, and special event services. Mr. Owens brings 25 years of experience in the restaurant and hotel industry, including Director of Restaurants at the Sanibel Harbour Resort & Spa ...
When Will The Bubble Burst? / Stephen Rushmore / Canadian Lodging Outlook – January 2006 Year-to-Date
January 30, 2006
Hotel Online Special Report When Will The Bubble Burst? CANADIAN LODGING OUTLOOK January 2006 Year-to-Date The Canadian Lodging Outlook is a joint monthly publication of Smith Travel Research and HVS International, Vancouver and Toronto, Canada . By: Stephen Rushmore, MAI, CHA - HVS International - New York This past year as I attended many hotel investment conferences around the world, the feelings of hotel owners, lenders and operators were euphoric. Occupancies are up, room rates are growing faster than inflation, hotels are making profits, money is cheap and the industry is having fun again. Even with this up...
